ServiceMaster Clean AAA wins Commercial Cleaning Company of the Year!
Siva Kugathas and the team at ServiceMaster Clean AAA clean up at Corporate LiveWire Global Awards 2024/25.
Siva Kugathas and his team at ServiceMaster Clean AAA have won big!
After being named Franchisee of the Year at the European Franchise Awards last year, making him the top franchisee in Europe, Siva’s business has also been named best of the best in commercial cleaning at the Corporate LiveWire Global Awards 2024/25.
About ServiceMaster Clean AAA
ServiceMaster Clean Contract Services provides quality and bespoke commercial cleaning services to clients across multiple sectors.
Backed by over 60 years of experience as an industry-leading brand, ServiceMaster Clean Contract Services UK ensures that commercial premises in their care are maintained regularly to the highest standard of hygiene, using the latest technology and expert technicians to deliver a professional and personalised service that always goes above and beyond.
Whether offices, medical facilities, housing associations, car showrooms, schools and education facilities or retail premises, with ServiceMaster Clean, you can rest easy knowing your commercial premises will be impeccably clean and hygienic, no matter what.
ServiceMaster AAA provides contract cleaning across 19 territories from Inverness to Dover under the expert supervision of Siva Kugathas, a highly decorated entrepreneur who has built a thriving UK-wide empire since joining ServiceMaster Clean in 2017.
Corporate LiveWire Global Awards
The Corporate LiveWire Global Awards is a prestigious programme celebrating individuals and businesses from various sectors.
The Global Awards celebrate businesses from various sectors worldwide and recognise winners who go above and beyond.
As Commercial Cleaning Company of the Year, ServiceMaster Clean AAA stood out from the crowd in the busy world of commercial cleaning.
The judges were impressed by the business’s dedication to quality and precision, as well as their tailored process which focuses on the needs and growth of its loyal client base, breeding a culture of high customer satisfaction.
Siva’s approach to customer service is always to exceed client’s desires and leave them in a far better place than they started.
The team have regular audits through Smiley Forms and ServiceMaster’s customer feedback system (TellServiceMaster) which Siva was involved in the innovation of as part of the CSNC.
This allows customers to submit personal feedback directly to the team and puts the customer experience at the forefront, allowing Siva to understand where he needs to improve and how to help deliver an even better experience.
Since implementing this, he has observed a growth in customer satisfaction, measured through industry-recognised Net Promotor Scores (NPS).
In the cleaning industry, an NPS score of above zero is good. 50+ is excellent, and anything over 70 is exceptional. Siva’s scores reached 100 in 2020 and stayed over 50 ever since with a score of 77 in 2023 and 95 last year.
Want expert cleaning from the best of the best?
If you need an award-winning contract cleaner who stands above the crowd when it comes to standards and customer satisfaction, call Siva and his team today on 0800 047 1747.
Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.
