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ServiceMaster Clean AAA Team Member Recognised for Outstanding Service

ServiceMaster Clean AAA is proud to recognise Michelle Rouse, a hygiene technician whose work has been formally acknowledged by a client for her outstanding service and commitment.

Recently, Michelle was recognised by the team at Air Products in Hull as part of their “Getting Caught Doing Something Great” programme. As part of this recognition, she was presented with a certificate, alongside flowers and a candle, in appreciation of her contribution on site.

This recognition highlights the consistent care and high standards Michelle brings to her role every day. In a position that often goes unseen, she plays a vital part in keeping workplaces safe, clean and running smoothly.

 

In a role that often goes unnoticed, Michelle plays a key part in keeping workplaces safe, clean and running smoothly. Her attention to detail and professionalism ensure that clients can rely on high standards without having to question the outcome. As a result, businesses can trust that standards are being maintained without needing to question the detail, allowing them to focus on their own operations.

What makes Michelle stand out is her attitude. She brings positivity, reliability and a strong work ethic to the team. She supports colleagues, takes pride in her work and sets the standard others follow. This consistency creates an environment where quality is maintained across every visit.

For clients, this means confidence. When a site is maintained to this level, it reduces risk, supports staff wellbeing and ensures that operations can continue without disruption. The smooth running of a workplace is often the result of people like Michelle delivering consistently behind the scenes.

Siva Kugathas, owner of ServiceMaster Clean AAA, said:
“Michelle represents exactly what we aim to deliver for every client. She takes real pride in her work and understands the importance of maintaining high standards at all times. Feedback like this reflects the strength of our team and the level of service our clients can expect from us every day.”

Michelle’s recognition reflects more than a single moment. Instead, it reinforces the consistent level of service, attention and care that ServiceMaster Clean AAA delivers across every client site.

ServiceMaster Clean AAA thanks Michelle for her continued hard work and congratulates her on this well-deserved recognition.

Need an award-winning cleaner?

If you would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 047 1747 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean by Deeland Named Employer of the Year at the Best in Business Awards 2026

Behind every reliable cleaning business is a team of people who feel supported, respected and proud of the work they do.

That commitment has been recognised as ServiceMaster Clean by Deeland has been named Employer of the Year at the Newbury Weekly News Best in Business Awards 2026. The award celebrates organisations that create workplaces where individuals feel motivated, supported and able to grow.

The judges recognised Deeland for its commitment to staff development and for creating a positive and fulfilling working environment where people feel genuinely valued. It reflects a people centred culture built through clear leadership, strong systems and consistent support.

Deeland operates ServiceMaster Clean Residential, Commercial and Contract Services, as well as ServiceMaster Restore,delivering specialist services where quality, reliability and trust are critical. Across every brand, the same principles apply. Clear leadership, strong systems and long-term investment in people.

A workplace culture like this does not happen by chance. It is created when a business has the structure, clarity and confidence to focus on what matters most. Its people.

A message from the Managing Director

Andre Gotteemaker, Managing Director of ServiceMaster Clean by Deeland, said:

“This award is incredibly meaningful because it reflects how we run the business day to day. Across all of our ServiceMaster brands, we put people first. We believe that if you support your teams properly, give them the training they need and listen to them, they will deliver exceptional standards for customers. I am very proud of our people and the commitment they show across every part of the business.”

What this means for customers

For customers, this award is not just a celebration. It is reassurance.

Commercial cleaning and specialist services rely on people delivering to exacting standards, day after day. Teams who feel supported and respected are more consistent, more accountable and more invested in the quality of the service they deliver.

ServiceMaster Clean Deeland’s people centred culture underpins reliable service delivery across ServiceMaster Clean Residential, Commercial and Contract Services, as well as ServiceMaster Restore. It ensures clear communication, strong quality control and dependable outcomes for customers operating in environments where cleanliness, safety and trust are essential.

The result for customers is dependable service, professional teams and long-term partnerships built on trust.

A trusted national service partner

Being named Employer of the Year at the Newbury Weekly News Best in Business Awards 2026 reinforces what customers experience across Deeland’s ServiceMaster brands. A business group built on strong values, proven systems and people who take pride in doing things properly.

Need a trusted commercial cleaning partner?

As the largest ServiceMaster Clean franchise in the UK, ServiceMaster Clean by Deeland delivers award winning commercial cleaning services with proven standards and dependable results.

Call 0845 155 1026 today for a free, no obligation quotation and see how their team can support your business.

Or nationwide, find your nearest business to connect with your local commercial cleaning experts.

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ServiceMaster Clean AAA Wins Commercial Cleaning Company of the Year – Fifth Year in a Row

ServiceMaster Clean AAA has been awarded Commercial Cleaning Company of the Year at the for the fifth consecutive year. This achievement marks a major milestone for the business and reflects its commitment to delivering consistently high standards across every commercial cleaning contract.

This long‑running success highlights the company’s dedication to reliable service, strong operational processes and a customer‑first approach that ensures businesses across the UK receive the professional cleaning support they depend on.

What this Achievement Means for our Customers

Winning this award once is a strong accomplishment. Winning it five years in a row demonstrates sustained excellence, operational consistency and the ability to maintain quality while continuing to grow.

For existing customers, it confirms that the dependable service, clear communication, and regular quality checks they rely on will continue. For new customers, it provides confidence that they are choosing a cleaning partner with a proven record of delivering high‑standards and long‑term contract cleaning.

ServiceMaster Clean AAA supports a wide range of environments including offices, healthcare settings, education sites, and commercial premises. Structured training, robust systems, and hands‑on supervision ensure every site receives the same level of care and professionalism.

How ServiceMaster Clean AAA Earned Five Consecutive Wins

The award recognises the strength of the team, the consistency of service delivery and the disciplined approach to growth. Their success has been shaped by:

  • Clear commercial focus
  • Strong leadership development
  • Dedicated frontline teams
  • Measured expansion

This combination of ambition, structure, and hands‑on management has turned reliable performance into award‑winning excellence.

Looking Ahead: Standards That Drive Growth

This fifth consecutive win sets the tone for the year ahead. ServiceMaster Clean AAA will continue to strengthen oversight and enhance quality reporting. Growth will remain measured and strategic, always prioritising service standards and long‑term customer value.

“Winning this award for the fifth year in a row is a proud moment for our entire team. It reflects the consistency, dedication and high standards we work hard to deliver every single day. This recognition is really about our people, the managers who lead from the front, the supervisors who keep standards on track and the frontline teams who take pride in doing the job well. Our focus remains the same, delivering reliable, high quality cleaning services that our customers can trust. Ayran Kugathas, Sales and Marketing Director, ServiceMaster AAA

Need a trusted commercial cleaning partner?

As the one of the largest ServiceMaster Clean franchises in the UK, ServiceMaster Clean AAA delivers award‑winning commercial cleaning services with proven standards and dependable results.

Call 0800 047 17471 for a free, no‑obligation quotation and discover how the team can support your business. You can also find your nearest ServiceMaster Clean Contract Services business to connect with your local cleaning experts.

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ServiceMaster Clean AAA Receives the 2026 Distinction in Sustainability Award

ServiceMaster Clean AAA has been awarded the 2026 Distinction in Sustainability Award, recognising the company’s outstanding commitment to environmental responsibility within the commercial cleaning sector.

Judges recognised ServiceMaster Clean AAA for their leadership in sustainability, highlighting their measurable progress in reducing environmental impact while maintaining high service standards. This award reflects their effective long-term planning and practical actions with an integrated focus on the environment.

Judges Praise Carbon Neutral Certification

A key achievement in the company’s sustainability journey, as highlighted by the judges, is achieving certified carbon-neutral status through the Carbon Neutral Project.

This certification highlights ServiceMaster Clean AAA’s commitment to reducing its environmental impact, recognised through an independent assessment.

The judges commended initiatives such as the ServiceMaster AAA Woodland project for their proactive sustainability efforts in an industry known for its resource intensity.

Siva Kugathas, ServiceMaster Clean AAA Managing Director, comments:

“We are incredibly honoured to receive the Distinction in Sustainability Award. This recognition reflects the hard work of our entire team and our ongoing commitment to sustainability. From achieving carbon-neutral status to integrating greener practices across our services, we are proud of the progress we’ve made. Sustainability is at the heart of everything we do, and we will continue to build on these efforts to make a positive impact on both our clients and the environment.”

Sustainability Embedded in Operations

Judges further recognised ServiceMaster Clean AAA for embedding sustainability into its daily operations. The company has made significant strides in adopting greener cleaning practices and promoting environmentally responsible processes throughout its services.

ServiceMaster Clean AAA regularly evaluates its operations to identify sustainable methods that reduce environmental impact while maintaining high service standards.

Industry Recognition and Leadership

ServiceMaster Clean AAA has been recognised as an industry leader in sustainable practices. Judges commended the company for showing that environmental responsibility aligns with commercial success, setting a positive example for others.

ServiceMaster Clean AAA received the 2026 Distinction in Sustainability Award, highlighting its commitment to responsible leadership and sustainable business practices.

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ServiceMaster Clean by Deeland Crowned Business of the Year at the Thames Valley Business Awards

ServiceMaster Clean by Deeland is proud to announce that they have been named Business of the Year at the Thames Valley Business Awards, held on Friday 27 March.

The Thames Valley Business and Community Awards celebrate achievement, resilience, innovation and creativity across the region’s business community. Winning the top award marks a major milestone for ServiceMaster Clean by Deeland and recognises their strong performance within the commercial cleaning sector.

Andre Gotteemaker, Managing Director of ServiceMaster Clean by Deeland, said:

Winning Business of the Year is a proud moment for our entire team. It reflects the commitment, professionalism and consistency shown across every site we support. We focus on building long-term relationships and delivering high standards every day. This recognition reinforces the trust our clients place in us.”

Recognised for Exceptional Business Performance

The Business of the Year title is awarded to a company that demonstrates outstanding all-round performance and sustained growth within its sector.

ServiceMaster Clean by Deeland stood out for their consistent growth, high service standards and ability to build long-term client relationships across the region.

The judges commented:

“ServiceMaster Clean by Deeland has demonstrated exceptional business performance, operational excellence and customer commitment. The judges were impressed by their consistent growth, high service standards and ability to build long-term client relationships across the region. Combining professionalism, innovation and a strong team culture, they set a benchmark within their sector, making them a truly deserving Business of the Year winner.”

Operating as part of ServiceMaster Clean Contract Services UK, the business delivers commercial contract cleaning services across offices, healthcare settings, education sites and commercial premises. Clear operational systems, structured training and consistent supervision ensure high standards across every contract.

On to the Great British Business Awards

Following their success at the Thames Valley Business Awards, ServiceMaster Clean by Deeland will now progress to the Great British Business Awards in September.

This next stage reflects their continued growth and their ambition to maintain high standards within the commercial cleaning sector.

Need a trusted commercial cleaning partner?

As the largest ServiceMaster Clean franchise in the UK, ServiceMaster by Deeland delivers award-winning commercial cleaning services with proven standards and dependable results.

Call 0845 155 1026 today for a free, no-obligation quotation and see how their team can support your business.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business today to connect with your local cleaning experts.

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ServiceMaster Clean by Deeland Shares Festive Community Impact and Year of Giving

ServiceMaster Clean by Deeland, one of the largest ServiceMaster Clean franchises in the UK, has closed the year by sharing how its team supported local causes and communities over the past 12 months. The business operates across Southern England and employs nearly 500 people, with a fleet of more than 70 vans delivering residential and commercial cleaning services and restoration work. The company is an Employee Ownership Trust, meaning the people who work there have a direct stake in its success.

Season of Giving

Over the festive season the team held its annual Christmas Jumper Day, inviting staff to wear festive jumpers at the office to raise funds for Save the Children. The initiative brought the team together and raised valuable funds while spreading seasonal cheer.

Alongside this, the company’s ‘Giving Tree’ campaign encouraged staff to donate gifts and essentials for a local charity, Loose Ends in Newbury. The Giving Tree display in the ServiceMaster Clean by Deeland office became a focal point for staff generosity. After the tree was filled, team members delivered the donations directly to Loose Ends, supporting people in need in the local area.

Making a Local Impact

To highlight the impact of these efforts and a range of other charitable activities throughout the year, the business produced a short Christmas video titled The Joy of Giving. The video looks back on initiatives where staff gave their time, resources and support to community causes. You can view it here.

These community and charity efforts sit alongside the company’s everyday work and long-standing support for local groups and clubs. ServiceMaster Clean by Deeland has a history of backing sports teams, schools, and fundraising events in its region.

The festive activities are part of a broader culture of care and community engagement at ServiceMaster Clean by Deeland, driven by its employee-owned structure and local focus. The business aims to deliver high quality cleaning and restoration services, while also playing a positive role in the places where its staff live and work.

Looking for a reliable, community-focused cleaning partners?

If you’re in Newbury, Reading, Basingstoke, Swindon, Oxford, Gloucester, Southampton, Portsmouth, Bristol, Bath, Avon and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 783 7713, visit us online or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean by Deeland Shortlisted for BFA Awards 2025

ServiceMaster Clean Contract Services is proud to announce that our partners: ServiceMaster Clean by Deeland have been named a finalist in the 2025 British Franchise Association (BFA) Awards.

ServiceMaster Clean by Deeland- Shortlisted for Customer Focus

Being one of the largest franchise partners across ServiceMaster Brands UK, spanning across multiple brands and territories across Newbury, Reading, Basingstoke, Swindon, Oxford, Gloucester, Southampton, Portsmouth, Bristol, Bath and Avon areas, this year, they have been recognised for their strong customer focus and commitment to delivering exceptional cleaning services across various sectors from general offices, School, Colleges and Medical centres right through to housing associations and retail.

Customer Focus

Operating across multiple territories under the ServiceMaster Clean brand, ServiceMaster Clean by Deeland has built its success on reliability, consistency, and genuine care for clients. Their customer-focused business model ensures every contract, large or small, receives the same level of attention and quality. Over the last 35 years, ServiceMaster Clean by Deeland have invested a lot developing technologies, including a Bespoke Software package which streamlines processes to ensure that they can futureproof their service excellence for clients across various sectors in a way that goes above and beyond expectations.

Their business and customer ethos is built around the 3 P’s: Principles, People and Performance. This approach has earned them long-term partnerships with businesses across their areas. Their customer-centric business model ensures that their able to continually evolve their service delivery, recognise and empower the people in the business who really make a difference. This is evidenced by their most recent NPS scores which consistently remain above the industry standards at 62 with their promoter population forming the majority (at 73%) of their clientele.

Shortlisted Finalists

The BFA Awards 2025 celebrate excellence in franchising, recognising businesses that set high standards for performance, innovation, and integrity. For ServiceMaster Clean by Deeland, being shortlisted for the Customer Focus award this year acknowledges their dedication to building a business that puts people first—both customers and staff.

Guy Strang, Brand Manager at ServiceMaster Clean Contract Services, said:

“This is a fantastic achievement for ServiceMaster by Deeland. Their nomination reflects the professionalism and commitment that’s exemplary of the ServiceMaster Clean Contract Services business model and network direction for 2026 and beyond. Their focus on customer relationships and operational excellence continues to raise the bar.”

Need an award-winning cleaning provider?

If you’re in Newbury, Reading, Basingstoke, Swindon, Oxford, Gloucester, Southampton, Portsmouth, Bristol, Bath, Avon and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0845 155 1026 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean by Deeland Wins Multiple Prestigious Awards

ServiceMaster Clean by Deeland has a busy week collecting awards for business excellence.

What a week! ServiceMaster Clean by Deeland are absolutely thrilled to have won TWO major awards in the last few days. This blog post has all the details.

Corporate Member of the Year – BICSc Awards

Hot on the heels of other prestigious awards successes this year, the team have been named Corporate Member of the Year at The British Institute of Cleaning Science (BICSc).

These awards celebrate the sector’s success by recognising some of the brightest stars, spotlighting the industry’s outstanding individuals and companies.

The Corporate Member of the Year award recognises ServiceMaster Clean by Deeland for their commitment to the BICSc ethos and principles, promoting BICSc and its practices both internally and externally.

Employer of the Year – Great British Business Awards

The team have also been awarded Employer of the Year by the Great British Business Awards (Great British Expos) and could not be prouder of their team, who have helped to make this happen!

This award recognises an employer who looks after their people by creating an outstanding workplace based on a set of values that has led to a committed, effective and motivated workforce. The judges were impressed by ServiceMaster Clean by Deeland’s commitment to their people as an Employee Ownership Trust, which gives each employee a stake in the business, fostering collaboration, support, and excellence:

“ServiceMaster Clean by Deeland truly puts people at the heart of its business. By transitioning into an Employee Ownership Trust, the company has empowered staff, giving them a genuine stake in its future. With over 30 years of expertise, their culture of respect, collaboration, and opportunity makes them an exemplary employer where individuals feel valued and invested. A shining example of what makes an outstanding employer.”

Need award-winning cleaning?

If you’re in Newbury and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0845 155 1026 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean Sponsors Business Awards: Shining the Spotlight on Surrey’s Best SMEs

ServiceMaster Clean AAA sponsors SME Surrey Business Awards, recognising local entrepreneurial excellence.

It’s fair to say ServiceMaster Clean AAA have been to a decent share of awards ceremonies.

As recipients of multiple prestigious awards from the European Franchise Federation’s Franchisee of the Year 2024 to Cleaning Company of the Year, and Industry Eagle Awards, the business turned its attention to the other side of the stage recently as sponsors of the SME Surrey Business Awards 2025.

This blog post has all the details.

The SME Surrey Business Awards

The SME Surrey Business Awards recognise industrious, hardworking and enterprising SMEs in Surrey. Made up of twenty categories from business excellence to CSR and community activity, growth, and digital innovation, there is something that allows any successful business in Surrey to be recognised for its efforts.

As multiple-time winners of the SME Surrey Business Awards for many years running, ServiceMaster Clean AAA has stepped up as the sponsor in association with the awards over the last few years, joining the judging panel and, speaking at, and sponsoring the ServiceMaster Clean Contract Services AAA Business Person of the Year and Service Excellence awards to recognise how local SMEs are going above and beyond.

They were also joined by ServiceMaster Brands UK Managing Director, Alan Lewin and ServiceMaster Clean Contract Services Brand Leader, Guy Strang, who each sat on the judging panel and lent their wealth of expertise to the judging process to help recognise the eighteen winners.

A process that was a great honour, says Siva Kugathas, ServiceMaster Clean Contract Services AAA owner:

“It’s been a real pleasure to be a judge and sponsor for the SME Surrey Business Awards again this year. As someone who has been on the other side of the process many times, seeing behind the curtain and getting a glimpse of all the up-and-coming talent in the area over the last few years has been a real source of inspiration and pride. My heartfelt congratulations to all of the winners and deserving finalists. We hope to see many of you again next year!”

Want award-winning cleaning?

If you need an award-winning contract cleaner from an established and decorated brand, call Siva and his team today on 0800 047 1747 for a range of premium janitorial services across a range of sectors.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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Two ServiceMaster Clean Businesses Awarded for Commitment to Supporting the Environment

ServiceMaster Clean AAA and ServiceMaster Clean by Deeland have been recognised for their dedication to environmental initiatives with Capital Fleet Solutions’ North Star Invest in the Future Awards.

At ServiceMaster Clean, many of our businesses work hard to do their bit to minimise the impact of their operations on the environment.

Two of these businesses, ServiceMaster Clean AAA and ServiceMaster Clean by Deeland, were recognised with Capital Fleet Solutions’ North Star Invest in the Future Awards for going above their commitment to greener cleaning and business practices at the ServiceMaster Thrive in 2025 conference and gala evening.

ServiceMaster Clean by Deeland – Best Environmental Initiatives

From innovative ideas to thoughtful changes, ServiceMaster Clean by Deeland have demonstrated exceptional commitment and action that’s not only driven environmental change but set a powerful example for the whole brand.

Collecting the award on behalf of the business, Jane Paisley says they were motivated to start looking into being more environmentally friendly because it means a great deal to their clients.

“It’s a great way to show our clients that we’re trying our best to be part of a positive change and share that we are doing our bit to try by changing what we can influence, like washing and reusing materials, deploying electric cars and vans and using eco-friendly products where we can.“

Carbon Neutral Award

This award recognises ServiceMaster Clean AAA as a truly forward-thinking business, one that has made carbon neutrality not just a goal, but a reality.

It celebrates their leadership in sustainability, commitment to environmental responsibility, and the determination to leave a lighter footprint on our planet.

Having taken clear, measurable steps to make this happen through their ServiceMaster Clean AAA Woodland and even becoming certified carbon neutral in 2024, ServiceMaster Clean AAA were the worthy winner!

Collecting the award, owner Siva Kugathas says he was motivated to do so after considering the impacts of climate change on future generations.

“The key part for us is that I have a family, most of the rest of our team as a family, and we want to create a better world for our children and grandchildren and their children and grandchildren.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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ServiceMaster Clean AAA Awarded for Commitment to Staff and Community

ServiceMaster Clean AAA has been recognised for its commitment to its people, from staff to their wider community, through two coveted North Star Invest Awards.

The ServiceMaster Thrive in 2025 conference and gala evening saw Siva Kugathas and his team take home multiple prestigious awards for growth, client satisfaction and employee contributions.

But that’s not all, they also walked away at the end of the night with two prestigious North Star Invest Awards for their support and investment in their stakeholders and their well-being.

A Great Place to Work

This award honours businesses that truly prioritise their people by putting meaningful initiatives in place to strengthen engagement, boost staff retention, and create an environment where their team feel supported and motivated. These efforts lay the foundation for long-term success and help maintain a competitive edge in the local market.

As this year’s winners, ServiceMaster Clean AAA has shown exactly what that looks like in action to create a great place to work. From team outings to build a stronger work culture to sponsoring employees in developing their skills in any subject or area of personal development they choose, they’ve built a culture where achievement is celebrated, and teamwork thrives, resulting in a committed, high-performing team that delivers consistent results.

Collecting the award on behalf of the business was Operations Support Manager Jibu Sahadevan Sukritha, who fittingly provides a key example of the business’s support for its people, as he was sponsored by the company to work in the UK when he first started, and the company paid for him to come to the UK and took care of all his legal proceedings.

He testified upon receiving the award how well-deserved the award was, saying:

“It’s like a second home for me, from the team, our development and all my colleagues, everything.”

Giving Back to the Community

This award recognised ServiceMaster Clean AAA as a business that embodies the spirit of giving back. They give not only locally but also internationally. From supporting local charity events and making generous financial contributions to backing team members in their fundraising efforts and engaging in international initiatives, their impact is both far-reaching and deeply personal.

“ Giving back to the community is important to me. I think personally, to me, it’s in my DNA. That’s how I’ve been brought up, and that’s the way I want my company to be,” said Siva upon collecting his award.

“We split three ways on who we support. One is the local people in need: we put homeless people into their own homes to live in partnership with our local YMCA, and I’m very, very proud of that. That’s the thing that gives me the most satisfaction about our community activity, putting those people from the street into accommodation and sheltering them, giving them food, giving them clothing, and giving them the security and getting them off the street.”

“We provide various things to our staff as well, to help, educate and support them. And also recently, as of two years ago, we started to look after the environment, and that’s very close to my heart.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, contact Siva and his team on 0800 047 1747 today.

Or nationwide,  find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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ServiceMaster Clean Staff Recognised for Excellent Contributions to Client Relations and Team Support

Two exceptional ServiceMaster Clean staff members from across the UK have been recognised for their support for their teams and clients with prestigious awards.

There are many individuals across the ServiceMaster Clean Contract Services network who consistently make a positive impact through their dedication, attitude, and efforts, which don’t go unnoticed.

In fact, recently staff from ServiceMaster Clean across the UK have been recognised for their commitments to their respective teams, clients and businesses at the ServiceMaster Thrive in 2025 conference and gala evening.

Aga Ovenden – Employee of the Year

The prestigious Employee of the Year award honours an individual who has been instrumental to the success of their business.

The winner, Operations Manager Aga Ovenden from ServiceMaster Clean Contract Services West London and North Surrey, has worked tirelessly to raise standards, ensuring every service delivered is nothing short of exceptional.

Known for her reliability, hands-on approach, and unwavering support, Aga has become a true pillar within her team. It’s a pleasure to recognise their dedication and impact with this well-deserved award.

Despite decades of high-performing work, Aga says she was still shocked to receive the award:

“This means a lot to be honest with you. I’ve spent, oh my goodness, around 20 years with ServiceMaster, and I didn’t expect to win this.. We are a really strong team, so I would like to thank everyone: Rachel Lee, Jackie, Monica, Kayla, and the 164 cleaners and workers who are helping us. This is not only for me, this is for all of us, and I would like to say thank you to everyone.”

Claire Whittaker – Best Support to National Accounts

This award goes to an individual who has consistently stepped up to support our nationwide or multi-site cleaning contracts.

The winner, Claire Whittaker from ServiceMaster Clean Mercia, was announced as the winner due to her ongoing assistance and commitment to this work and playing a key role in helping us deliver outstanding results. Her contribution has truly made a difference across the network.

Want an award-winning cleaning service?

If you would benefit from cleaning services from an award-winning business,  find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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ServiceMaster Clean AAA Staff Recognised for Excellent Contributions to Business

ServiceMaster Clean AAA’s Anka Bober and Wendy Dutton have been awarded for their commitment to excellence with prestigious awards.

Two members of the team from ServiceMaster Clean AAA, Area Manager for Watford, Luton, Colchester and Ipswich, Anka Bober and Regional Manager for York and East Lancashire, Wendy Dutton, have taken home the coveted Employees’ Choice and Above and Beyond awards at the ServiceMaster Thrive in 2025 conference and gala evening.

Anka Boba – Employee’s Choice Winner

This is an extra special award, even amongst the many prestigious awards at the gala, as the winner was chosen and voted for by their colleagues, and so is decided by the people who know them the best.

In Anka, her colleagues recognised a drive to continually stand out for her outstanding performance, unwavering commitment, and constant support to those around her. She leads by example, offering help without hesitation, gets involved and brings positivity into every space she works in, and it was clear from the sheer volume of nominations she received just how valued Anka is by her team.

Anka, whose award came just in time to celebrate her birthday, says she was overwhelmed by the support from her peers.

“Oh wow, this is heavy, my hands are literally shaking,” she said, collecting the award.

“It means so much to have the appreciation of my colleagues, and without them, I would not be able to win this. It was my birthday yesterday, so I definitely will celebrate with my guys, and obviously, this means a lot, so I think the drinks will be on me tonight!”

Wendy Dutton – Above and Beyond Award Winner

This award, as presented and sponsored by Capital Fleet Solutions, recognises an employee who fully embodies the ethos of what it means to be part of the ServiceMaster Clean team. Going above and beyond is woven into the very DNA of ServiceMaster Clean Contract Services. It’s a value we live by—striving to exceed expectations for our stakeholders and encouraging our teams to do the same.

This award honoured Wendy for truly embodying that spirit. No matter the challenge, she rises to meet it with grace, determination, and a can-do attitude—never seeking recognition, but always delivering with pride and dedication.

Proving ever humble as she collected her award, Wendy extended her thanks to her team for allowing her to succeed:

“This is really nice, but I owe it to my team. My team make me who I am today. Without them, I’m nobody. I’m just another person living everyday life, so I am going to dedicate this to my team. It’s for them, not me. I know it’s my name on it, but I’m always there for them and the cleaners.”

“In particular, I’d like to thank Trina Brown, Sam Whittle, Julie Martin, and Ishma, who couldn’t be with us tonight. That’s who this goes to.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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Five ServiceMaster Clean Businesses Celebrate Winning Coveted Customer Satisfaction Awards

ServiceMaster Clean business owners from across the UK celebrated winning awards for customer satisfaction at the ServiceMaster Thrive in 2025 Gala.

Five ServiceMaster Clean Contract Services businesses were recognised for their dedication to supporting their customers and their excellent client satisfaction, winning coveted ServiceMaster Clean customer awards at the ServiceMaster Thrive in 2025 conference and gala evening.

This blog post has all the details.

Achieving Excellent Customer Satisfaction

The five businesses awarded all shared one common denominator: exceptional customer service and a dedication to go above and beyond for those they serve.

Two businesses, ServiceMaster Clean AAA and ServiceMaster Clean North East, were celebrated for their extraordinary Net Promoter Scores (NPS). In the cleaning industry, an NPS of above zero is good, with an industry average of 16 in the UK. Siva Kugathas, Chris Bewitt, and their teams were awarded for exceeding this standard, with each achieving a score above 50!

Meanwhile, ServiceMaster Clean Winchester, Bradford, and Dudley were awarded for the exceptional customer service they provided for our multi-site nationwide contract cleaning clients. Each of these businesses, as measured through satisfaction surveys completed by our clients, achieved a perfect 100%!

Congratulations, all!

Need award-winning cleaning?

If you would benefit from professional contract cleaning services from an award-winning business, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean By Deeland named as a finalist in the 36th BFA HSBC UK British Franchise Awards

The team at ServiceMaster Clean by Deeland have been announced as finalists in the BFA HSBC UK British Franchise Awards for the second consecutive year.

Big things are happening at ServiceMaster Clean By Deeland.

Jane Pailsey and Andre Gottemaker are celebrating after being named one of 56 finalists in the prestigious 2025 BFA HSBC UK British Franchise Awards, in the hotly contested Customer Focus category, after being named finalists in the HSBC UK Best in Class Multi-Unit Multi-Brand Award last year.

Nick Dee Shepland bought a ServiceMaster Clean business, which provides expert commercial cleaning services, in 1991. In 2021, it became an Employee Ownership Trust, whereby 80% of the company shares are held in trust on behalf of the employees and has been run by Jane and Andre’s Senior Leadership Team ever since from their Newbury-based head office.

The BFA HSBC UK Franchise Awards

The BFA (British Franchise Association) is the UK’s leading authority on franchising, dedicated to upholding ethical business practices and high standards. Established in 1977, it empowers businesses and individuals through accreditation, education, and expert guidance.

The awards are sponsored by HSBC UK. UK Head of Franchise Gillian Morris said:

“My warmest congratulations to all the finalists in this year’s British Franchise Awards. It’s certainly not an easy task, but shortlisting the entries and choosing the finalists is one of the highlights of my year. As ever, there are some brilliant businesses amongst this year’s entrants. They really do represent the best of British franchising, and I look forward to seeing them all at the awards ceremony in November.”

Chief Executive of the BFA, Pip Wilkins, said:

“Our huge congratulations to Jane and Andre, and all our finalists this year. As ever, the entries were very strong, and we commend each and every one of them for their efforts over the past 12 months to do more and to do better. Our members and their franchisees are the backbone of the BFA, upholding the ethical values of the association, and we thank them for their commitment. The winners will be announced at our awards event in November, when the best in UK franchising come together to celebrate success. We look forward to seeing Jane and Andre there on the night and wish them the very best of luck.”

Winners will be revealed at a black-tie dinner in Telford on 6th November 2025, following the association’s annual conference.

Need award-winning cleaning?

If you’re in Newbury and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0845 155 1026 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean AAA Shortlisted for European Cleaning and Hygiene Awards 2025

Siva Kugathas has been shortlisted for Leader of the Year at the European Cleaning and Hygiene Award 2025.

After receiving a record number of entries this year, the finalists of the European Cleaning and Hygiene Awards 2025 have been shortlisted, including our very own Siva Kugathas from ServiceMaster Clean AAA.

The judges have selected the finalists who have demonstrated outstanding innovation, impact and commitment over the past year.

Michelle Marshall, editor of European Cleaning Journal and founder of the awards, said:

“We’re thrilled to reveal the 2025 finalists. This year’s entries showcased extraordinary passion, innovation and progress within the industry. The quality and diversity of submissions made the judges’ task incredibly tough, but we are confident that each finalist represents the best in class across Europe.”

Siva, who has already added significantly to his trophy cabinet this year, having been named the European Franchise Federation’s Franchisee of the Year last year, has been shortlisted for Leader of the Year.

As an inspired leader who always aims to lead from the front, Siva is always working to inspire the best in his team, whether through employee mentorship and bonus schemes, a group gym training programme or social events for his teams spread across his nineteen territories across the UK.

The winners will be announced during the annual gala dinner and awards ceremony. The venue this year is the iconic National Museum of Scotland in Edinburgh, UK, offering guests an unforgettable evening of celebration in the heart of the Scottish capital.

“We look forward to welcoming everyone to Edinburgh this October,” added Michelle Marshall.

“Whether you’re shortlisted or not, the event is a fantastic opportunity to recognise our collective achievements, network with industry peers, and celebrate the successes that are shaping the future of the cleaning and hygiene sector.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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Eleven ServiceMaster Clean Contract Services Businesses Celebrated for Exceptional Growth

ServiceMaster Clean business owners from across the UK celebrated their growth with awards at the ServiceMaster Thrive in 2025 Gala.

Eleven ServiceMaster Clean businesses were recognised for their exceptional contributions to their business and brand by winning coveted ServiceMaster Clean growth awards at the ServiceMaster Thrive in 2025 conference and gala evening.

This blog post has all the details

Growth in Recent Years

Businesses were recognised both for their development over the last year, and the amount they have grown over their past five years in business. Three businesses, ServiceMaster Clean South East London, Huddersfield and Dudley, were awarded for growth of over £100,000 in 2024, while Mercia, North East, and Exeter were recognised for over £200,000 growth. ServiceMaster Clean London City also took home the award for growth of over £300,00, while BFA HSBC UK Great British Franchise Awards finalists ServiceMaster Clean by Deeland and ServiceMaster Clean Manchester were recognised for their growth of over £500,000. ServiceMaster Clean AAA and LNP were the biggest growers, with each taking home an award for growth of over £600,000 in the last year.

Not only that, but several of these business owners were also recognised for strong longer-term growth as Mercia, North East and Deeland, and Manchester, LNP, and AAA were awarded for growth of over one, two, three and five million pounds respectively since 2020.

Congratulations, all!

Need award-winning cleaning?

If you would benefit from professional contract cleaning services from an award-winning business, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean by Deeland wins Coveted Award of Excellence at Annual Conference

ServiceMaster Clean by Deeland have been recognised for excelling in business at the annual ServiceMaster Thrive in 2025 conference and gala awards evening. 

 ServiceMaster Clean by Deeland was recognised for their exceptional contributions to their business and brand by winning the coveted ServiceMaster Clean Award of Excellence at the ServiceMaster Thrive in 2025 conference and gala evening last week.

This blog post has all the details

The team, which has also recently won multiple external awards for their business practices and staff advocacy, including achieving Great British Franchisee Status in 2024, won the award for achieving remarkable growth through consistent success, through a series of highly respected industry award wins, which significantly elevated the profile of the ServiceMaster Clean brand.

“This is what we’ve been working towards. It’s been years of working. We push everything on every front, whether it comes from sales or hitting all the targets if they are laid out,” said director Andre Gottemaker when collecting this award.

Need a new cleaner?

As the largest ServiceMaster Clean franchise in the UK, ServiceMaster by Deeland delivers award-winning excellence in every aspect of its business.

See how they can help you today by calling 0845 155 1026 for a free, no-obligation quotation.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business today to connect with your local cleaning experts.

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ServiceMaster Clean Contract Services Celebrates Success and Plans for Growth at Annual Conference

ServiceMaster Clean Contract Services franchisees get set to Thrive in 2025.

Last night, franchise partners from across ServiceMaster Clean Contract Services gathered at the Village Hotel in Nottingham for an exclusive conference event: Thrive in 2025, which explored the future of the brand and the journey ahead for the rest of the year.

Franchisees came together to get ahead of the curve, network with industry leaders, and be inspired by what’s coming next through future-focused insights in Contract Services, cutting-edge technologies and a gala dinner and awards ceremony to recognise the outstanding achievements from across our network in the past year.

The Conference

After being welcomed by our managing director, Alan Lewin, and getting the heart pumping with some light exercise from our guest energiser, delegates had the chance to network with one another and get some quality face time to discuss key learnings, successes and challenges within their businesses to support, mentor, and learn from one another to help them thrive in 2025.

They were then joined by guest speaker, Professor Paul McGee, the founder of The Sumo Guy, and one of Europe’s leading speakers on change resilience, leadership and wellbeing. Learning his SUMO method for approaching change and challenges in our professional and personal lives, we laughed as well as learned throughout this highly engaging session.

After that, it was time to share and discuss some exciting developments and technologies coming soon to the brand – but you’ll have to come back to us later about this one…

Capping off the day, our franchisees took part in an innovative team-building and problem-solving exercise that challenged them to adapt to changes and challenges in their task, and find their optimal roles and strategies to communicate through and overcome change.

The Gala

In the evening, our franchisees donned a black and white theme for a gala dinner and awards night that saw forty awards for their successes over the last year for their growth, people, investments, customer care, advocacy and overall excellence, some of which were sponsored and awarded by our event sponsors, Capital Fleet Solutions and Rosemary Bookkeeping, and our charity of the year, Alzheimer’s Society.

Attendees also participated in a charity raffle and auction to help contribute to our £10,000 annual fundraising target for the Alzheimer’s Society, with fantastic prizes donated by our fabulous sponsors from Capital Fleet Solutions, Besley and Copp, Candy Management, Yopp, Coconut Marketing, and Perks Direct.

Congratulations to all of the worthy winners, and thank you to our attendees and sponsors from across the UK who are all helping us to get set to thrive in 2025!

Are you ready to thrive in 2025?

For a free, no-obligation quote or to learn more about how your local experts can help you, find your nearest ServiceMaster Clean Contract Services business or call 0845 201 1184 today.

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ServiceMaster AAA Wins Big At The Industry Eagles Awards 2025

We are proud to announce that ServiceMaster Clean AAA has been awarded in three categories at the Industry Eagles Awards 2025.

The ceremony honoured outstanding achievements across a wide range of sectors, spotlighting those setting benchmarks in innovation, transformation, and excellence. Receiving this recognition among so many remarkable companies and professionals is a true honour for our team.

About the Industry Eagles Awards

The Industry Eagles Awards honour excellence without boundaries — celebrating individuals, teams, and organisations making a meaningful impact across sectors. With specialised awards in industries from IT and Energy to Healthcare, Legal Services, and more, the Eagles Awards serve as a prestigious platform to recognise progress, purpose, and leadership.

Evening Highlights

The event brought together leaders and innovators from diverse industries, creating a powerful platform for connection and celebration.

Hosted by the dynamic Andy Hodgson, the evening featured live performances, inspiring moments, and heartfelt thank-you speeches.

Finalists and winners were celebrated across categories, including Technology, Healthcare, Education, Legal Services, and more.

ServiceMaster Clean AAA was proudly announced as the winner in three categories: Sustainable Organisation of the Year, Entrepreneur of the Year and Employee Engagement Excellence for its dedication to sustainability, business excellence and expansion and support for its staff through devoted bonus and mentorship schemes.

A Moment of Pride

This award reflects our continued commitment to delivering exceptional contract cleaning services by going above and beyond for every client, cleaning and staff member. We are energised by this recognition and look forward to building on this momentum in the months ahead.

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business that gives back to their community and planet, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.