ServiceMaster Clean Contract Services Warwick has been awarded a prestigious growth and customer satisfaction. 

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.


Business growth and customer service at ServiceMaster Clean Warwick

Though they could, unfortunately, not attend on the night, one of the businesses was ServiceMaster Clean Contract Services Warwick, who were recognised for growth of over £100k in the last year and and an exceptional Net Promotor Score, of +100 (compared to the industry average of +40) indicating the high quality of service they deliver to their clients.

We’d like to extend our heartfelt congratulations to the team for their hard work delivering excellence and going above and beyond for their business and community.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

If you’re in Warwick and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 01926 353 095 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean Contract Services Glasgow has been awarded a prestigious growth for of over £1m in five years.

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.


Business growth at ServiceMaster Clean Glasgow

Though they could, unfortunately, not attend on the night, one of the businesses was ServiceMaster Clean Contract Services Glasgow, who were recognised for growth of over £1m in five years.

We’d like to extend our heartfelt congratulations to the team for their hard work delivering excellence and going above and beyond for their business and community.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

If you’re in Glasgow and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 01555 751087 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean Contract Services London City has been awarded a prestigious growth for over £300k this year.

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.


Business growth at ServiceMaster Clean London City

Though they could, unfortunately, not attend on the night, one of the businesses was ServiceMaster Clean Contract Services London City, who were recognised for growth of over £300K in the last year.

We’d like to extend our heartfelt congratulations to the team for their hard work delivering excellence and going above and beyond for their business and community.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

If you’re in London and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 020 8503 8713 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean Contract Services Stoke-on-Trent has been awarded a prestigious growth for over £200k this year.

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.


Business growth at ServiceMaster Clean Stoke-on-Trent

Though they could, unfortunately, not attend on the night, one of the businesses was ServiceMaster Clean Contract Services Stoke-on-Trent, who were recognised for growth of over £200K in the last year.

We’d like to extend our heartfelt congratulations to the team for their hard work delivering excellence and going above and beyond for their business and community.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

If you’re in Stoke and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 01270 875855 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean Contract Services Mid-Anglia has been awarded a prestigious growth for over £200k this year.

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.


Business growth at ServiceMaster Clean Mid-Anglia

Though they could, unfortunately, not attend on the night, one of the businesses was ServiceMaster Clean Contract Services Mid-Anglia, who were recognised for growth of over £200K in the last year.

We’d like to extend our heartfelt congratulations to the team for their hard work delivering excellence and going above and beyond for their business and community.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

If you’re in Mid-Anglia and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 085 3541 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean Contract Services Glasgow has been awarded a prestigious growth for of over £1m in five years.

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.


Business growth at ServiceMaster Clean Glasgow

Though they could, unfortunately, not attend on the night, one of the businesses was ServiceMaster Clean Contract Services Glasgow, who were recognised for growth of over £1m in five years.

We’d like to extend our heartfelt congratulations to the team for their hard work delivering excellence and going above and beyond for their business and community.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

If you’re in Glasgow and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 01555 751087 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean Contract Services Mid-Anglia is recognising the long service of an employee.

The cleaning industry is infamous for notably high staff turnover rates.

So, when members of staff work in a business for a long time, not only is it notable, but it’s also a sign of an exceptional operation.

One such business is ServiceMaster Clean Contract Services Mid-Anglia, which, on top of leading the way in terms of its environmental initiatives, has celebrated the 20th work anniversary of one of its Cleaning Operatives, Sue Toll.

Not only that, but today Sue celebrated working with the same client with whom she began working two decades ago!

This demonstrates the strength of the client relationships cultivated at ServiceMaster Clean Contract Services.

To celebrate, the team presented her with a certificate and trophy and an extra weeks holiday a year to reward her long service.

We work closely with our cleaners and customers to create a bespoke and personal service that is exceptional and performed with heart.

To celebrate Sue’s achievement, she was awarded a certificate and glass plaque – which can be seen above being handed to Sue by Operations Manager: Tim Stevens.


See the value of a cleaner that cares

Sue’s work and commitment epitomise our ServiceMaster commitment to going above and beyond the call of duty.

We know that the value of a good service goes beyond just cost, which is why we pride ourselves on building long-lasting and trusted relationships with our clients.

This helps us to know, meet, and exceed your expectations and deliver the service you deserve every time.

To start working with a cleaner who puts care into everything they do, contact Malcolm and his team today by calling 0800 085 3541.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

Would you pass your next CQC audit?

As a care provider, be it a GP Surgery, dentist, care home or private clinic, it is essential that you maintain stringent hygiene standards.

Maintaining a clean environment:

  • Ensures patient and staff safety
  • Prevents and controls infections
  • Reassures patients

But following the update to the UK government’s National Standards of Healthcare Cleanliness, care providers must ensure they adhere to specific criteria regulated by the Care Quality Commission (CQC).

The CQC is an independent regulatory body operating throughout the UK that monitors, inspects, and regulates health and social care providers.

New frameworks – CQC Key Questions and Quality Statements

The new framework employed by the CQC ensures that care providers adhere to standards across five key areas:

  1. Safety
  2. Effectiveness
  3. Care
  4. Responsivity
  5. Leadership

These are known as quality statements. Which the CQC defines as “the commitments that providers, commissioners, and system leaders should live up to.”

To ensure your premises meets safety standards, they must be clean, well-maintained and hygienic.

How to pass your next CQC audit with flying colours

At ServiceMaster Clean Contract Services, we have:

  • Years of experience in the CQC market
  • Industry-leading specialist technology to clean spaces and equipment
  • Solutions and support with the paperwork required for audits

So, you can trust ServiceMaster Clean to keep your premises safe, CQC compliant, and looking good.

With ServiceMaster Clean, you’re in safe hands.

And we’ll make it work for you.

We know it’s never a one-service-suits-all, so we work closely with your teams to understand how you use your space.

We’ll also consider feedback from previous audits, tailoring our services package to fit you.

For:

  • Defined cleaning specifications
  • Flexible hours (to suit your practice)
  • A trusted, nationwide brand
  • Industry-leading technologies to help tackle specialist cleaning requirements
  • Dedicated management and regular site visits/ audits
  • Safe and systemised cleaning
  • Quick response and callouts
  • A team you can trust

Trust ServiceMaster Clean Contract Services to pass your next CQC audit with flying colours.

Are you worried about your next audit?

Don’t let stress about an audit impact your people or services.

Trust the professionals.

For specialist CQC-compliant cleaning trusted to deliver every time, call 0845 201 1184 or find your nearest ServiceMaster Clean Contract Services business today.

Malcolm Bennet from ServiceMaster Clean Contract Services Mid Anglia discusses their ongoing sustainability initiatives that are helping make a cleaner UK.

As climate change becomes an ever-present issue in the media and public consciousness, there is a growing focus on collective responsibility.

This can include collectives as large as entire nations as countries prepare to face this looming threat.

But it can also mean businesses.

Although, with the cost-of-living crisis still taking centre stage in the UK, many are focusing on costs above thoughts of sustainability business models.

In fact, according to Forbes, although 90% of businesses think that sustainability is essential, only 60% of companies have a sustainability strategy in place.

This raises the question:

Do businesses have a responsibility to operate sustainably?

The short answer is yes.

Much of our carbon production, as the main culprit in global warming, has to do with our businesses, industry and production habits.

As global economies have improved over recent decades, the demand and production of goods and services have increased, and energy demand has soared, along with our collective carbon footprint.

The increased combustion of fossil fuels to meet this demand has seen annual global greenhouse gas emissions increase by 50% over the past 30 years.

And according to the European Environment Agency, only a small number of industrial facilities are responsible for 50% of air pollution-related damage in Europe.

To do their bit to combat this – businesses like ServiceMaster Clean Contract Services Mid Anglia feel compelled to do their bit by operating their businesses more sustainably.

Malcolm Bennet, ServiceMaster Clean Contract Services Mid Anglia’s Manager Director, says that when looking to improve the company’s environmental standing, his main thought was a sense of responsibility that compelled him to act.

“Morally, I felt we should be doing something. I thought, if all I do is think about it, I’ll never do anything,” he says.

So, in October 2022, Malcolm and his team began implementing sustainable and environmentally friendly initiatives across the business.

What initiatives are in place?

Vehicles and electricity

While still relatively new in the grand scheme of things, the business has managed to operate electric cars and hybrid vans, including a fully electric sales car, and introduce free-to-use charging points for staff at the office.

This goes hand-in-hand with existing habits within the business of fuel efficiency and not making unnecessary journeys.

This alone can have an enormous impact.

For example, according to the Harvard Business Review, by improving fuel efficiency by roughly 87% between 2005 and 2014, Walmart avoided 15,000 metric tons of CO2 emissions and saved nearly $11 million in one year.

Though this is one of the largest companies in the world, this example illustrates the scale that simple fuel efficiency can have on costs and the environment.

Malcolm also implemented LED bulbs in the business office, which are more sustainable and equipped with sensors so that they only turn on when people are in the room, increasing energy efficiency.

Tree planting initiatives

One of the main initiatives that Malcolm and his team have undertaken since October is planting trees for each quarter and new client.

“Once a quarter, we plant 50 trees ourselves and then, for every new customer, donate a tree on their behalf and send them a certificate,” says Malcolm.

Since October, this has led to the planting of around 270, which, within a year, will have absorbed about 13,008 pounds of carbon dioxide – approx. 930 stone!

Personable impact

The impact this has is not just on the environment, as the sustainability practices and certification are a great example of how we go above and beyond for clients.

Malcolm says that the initiatives have been a conversation starter for many customers.

“All of our vehicles have electric/green [indicators] to point out that they’re electric, so when we go to customers, it becomes a bit of a talking point.”

The tree planting, he adds,

“Has been quite… not popular – because I don’t think people buy into the business just for that. But they appreciate it when they do see it.”

Malcolm is right.

While there is more to choosing a business for a job than its sustainability record, research from Wunderman Thompson found that 83% of consumers will always choose a brand with a better sustainability record.

Getting the ball rolling

Malcolm says that he hopes that he feels businesses have a degree of responsibility to set an example.

He says he hopes other businesses will see the benefit and reasons to operate more sustainably and follow suit.

“You’ve got to start doing these things, and the more people that start doing it, it snowballs,” he says.

“Hopefully, we can encourage others to do it and start making a difference themselves.”

“We’ll continue to ensure that our office operations follow a green model and work with our suppliers and supply network to encourage them to do the same.”

The value of a cleaner who cares

The work of Malcolm and his team epitomises the ServiceMaster commitment to caring about our customers and environment and going above and beyond the call of duty.

We know that the value of a good service goes beyond just cost, which is why we pride ourselves on building long-lasting and trusted relationships with our clients.

This helps us to know, meet, and exceed your expectations and deliver the service you deserve every time.

To start working with a cleaner who puts care into everything they do, contact Malcolm and his team today by calling 0800 085 3541.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

ServiceMaster Clean Contract Services Mid-Anglia franchise was an obvious investment choice for Simon Taplin. The decision was inspired by a desire to work for himself but with the support of a franchisor, following many years of employment in multi-national corporations.

From the outset, Simon believed that the ServiceMaster Clean business format was well thought out, well tested, and offered a clear path to success.

Joining a growing and successful franchise meant that thorough training was provided from the outset with ongoing training and support from ServiceMaster. This made a valuable contribution to the growth and success of the business.

By following the ServiceMaster system, ServiceMaster Clean Contract Services Mid-Anglia have been able offer a complete package of commercial cleaning services. Their comprehensive range of cleaning services enables them to gain contracts with many large and well know organisations at both local and national level.

In 2018, Simon decided to retire from his role as Managing Director. Simon remains the owner of the business but took the decision to step down from operations, allowing himself more personal time and for younger members of the family business to advance. For Simon, there was a clear choice as to who should replace his role.

Having joined the business in 1995 as a mobile cleaner, Malcolm Bennett, Simon’s Step Son had worked his way up through the ranks. This progressive career route provided Malcolm with valuable first-hand knowledge of all areas of the business and the ideal skill-set to step into the role. As Managing Director, Malcolm truly understands what makes a thriving commercial cleaning business.

The business has provided much more than just a career for Malcolm. Through working in the company, Malcolm in fact met his wife, Andrea. The couple now have two children, who, following in the family footsteps, work part-time in the business.

ServiceMaster Clean Contract Services Mid-Anglia now employ 140 staff, including Management, Warehouse, Administration and a Telesales team. Testament to their strong focus on employee engagement, the company still employs one of the original staff members, 30 years on!

With the company not only expanding in terms of client numbers but also geographical coverage,
their vehicle fleet and premises too have grown. They currently operate a fleet of 8 ServiceMaster vehicles, making sure the business can continue to provide a first-class cleaning service to their clients wherever they are located.

In terms of premises, the business was originally based in Simon’s house, as the way many small businesses start out. Following continued growth, in 2002, the operation moved to a purpose industrial unit. Fast forward 8 years and with expanding employee numbers, the business had again out-grown it’s site, prompting the business to relocate to their current location, just outside the beautiful cathedral city of Ely.

Following the success of the ServiceMaster Clean Contract Services Mid-Anglia business, Malcolm’s plans to expand the business further. In early 2021 the decision was made, to invest in another ServiceMaster Clean territory, with the purchase of the Norfolk territory. The investment in the new territory seemed a fitting way to celebrate 30 successful years to date. The team at ServiceMaster Clean Contract Services Mid-Anglia and Norfolk very much look forward to continuing their provision of first-rate cleaning services, working with more clients and achieving further success.

If you are not totally happy with your current commercial cleaning provider, get in touch with ServiceMaster Clean Contract Services Mid Anglia and Norfolk today, call 0800 085 3541 or request a quote.

Simon Taplin has owned ServiceMaster Clean Contract Services Mid Anglia for over 30 years and has grown it into a successful business with many loyal clients and a good reputation among the local businesses throughout Mid Anglia. Simon’s Son in Law Malcolm Bennett is now managing director and together they have made the decision to expand the business for the next generation, and have invested in ServiceMaster Clean Contract Services Norfolk.

Cleaning has become so much more important now, than ever in the commercial world. To ServiceMaster Clean, it has always been our priority but to many, cleaning never was. Since COVID-19 has changed and business owners, schools, nurseries and even healthcare providers are taking good cleaning more seriously and understand that using a professional company is the best way to get the cleaning done well.

Having gained over 30 years of experience in the commercial cleaning industry, Simon, Malcolm and their team are delighted to be able to provide their professional commercial cleaning services to businesses, educational establishments and healthcare providers throughout Norfolk and are looking forward to working with new clients, especially as we ease further out of lockdown and start getting back to some kind of normality.

“We invested in CS Norfolk as it looked a good business opportunity to expand into an area close to us with good transport links from our office, with large established and growing Business/Commercial Parks but an area that allowed us to support those businesses with our established cleaning operation team, making sure we could deliver a professional service throughout Norfolk, gained through our current CS Mid Anglia Franchise where we have been providing cleaning services to clients for 30 years’ now. Some of our oldest client we have had from the start.

As Norfolk boarders CS Mid Anglia and is close to our office, most of our staff live within its borders so we have a good background knowledge of the business within the area, the competition and our vehicles are already seen driving around.” Said Malcolm Bennett, Managing Director of ServiceMaster Clean Contract Services Mid Anglia and Norfolk.

“Both Simon and Malcolm are very knowledgeable about the commercial cleaning industry and we know they will be able to make the most of their knowledge and build many great relationships with their new clients in the Norfolk area”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

We wish Simon and Malcolm all the best with their new business venture and we’ll be here to help in any way we can along their journey.

ServiceMaster Clean Contract Services Mid Anglia have an excellent reputation among their clients for providing professional commercial cleaning but, with COVID-19 still surging and cleaning being such a high priority ServiceMaster Mid Anglia wanted to offer more to their clients.

All of the key Mobile and Operations Management Team were enrolled on an outsourced training course – The Prevention and Control of Infection and ServiceMaster Mid Angia are delighted that all employees passed the course.

The Award is issued by Training Qualification UK (TQUK) Level 2 and is aimed to allow the Field Operations Teams to enhance their understand of the importance of Cleaning within Medical environments to benefit ServiceMaster Mid Anglia’s clients within that sector.

The training covered subjects like, infection, how viruses are spread, correct cleaning techniques from hygiene cleaning through to decontamination cleaning, Risk Assessments and Chemical Handling and disposal.

Having ServiceMaster Clean Contract Services as your chosen commercial cleaning provider means you are in safe hands.

Thank you to B2W Group for providing the training.

b2w group

Want to know more about how ServiceMaster Clean Contract Services can help you with your Commercial Cleaning requirements? Get in touch today.

ServiceMaster Clean Contract Services Mid Anglia had a call late one evening, approximately 6pm from a Main GP practice in the local area where a patient had come into the GP with severe breathing difficulties. It was confirmed this was due to COVID-19 and the patient was subsequently transferred to Addenbrookes hospital. All areas used by the patient were isolated by the client and they called ServiceMaster Clean Mid Anglia for assistance in getting the areas deep cleaned, decontaminated and suitable to be used again.

sanitisation

After receiving the call, ServiceMaster Clean Mid Anglia assigned a cleaning team who were on site for 7am the following morning. The cleaning team were issued full PPE and under the circumstances were provided with full face coverings to reduce the risk to the cleaning operatives.

The team wiped down all touchable surfaces using disposable cloths, including, sinks, treatment beds. A three stage cleaning process was used, firstly with SaniMaster 6 then high pressure steam cleaning followed by re-cleaning with SaniMaster 6. This process was repeated on the floor areas.

Once the clean was completed all PPE was disposed of as contaminated waste and all equipment was sanitised afterwards to ensure there was no cross contamination.

Due to the rapid response of ServiceMaster Clean Contract Services Mid Anglia and availability of cleaning operatives the GP practice was up and running again and accepting patients by 10:00am.

Although many businesses have had to close their doors during this unprecedented lockdown, many of our existing clients have had to remain open to provide valuable services. ServiceMaster are proud to be able to help our clients and any other companies struggling to fulfill cleaning requirements during this difficult time.

Cambridge office cleaning specialist, ServiceMaster Clean has further expanded its fleet of highly recognisable vans in their bright yellow livery with the addition of a brand new Ford Custom from Marshall Ford Transit Centre in Cambridge.

The new van, shown here with its new driver, Colin will enable ServiceMaster Clean to further deliver specialised cleaning services to clients throughout Cambridge and Ely and will be seen driving around visiting our clients.

Here at ServiceMaster Clean Contract Services Mid-Anglia, we are delighted to announce; our Warehouse Operative, Mick Fishenden has just celebrated his 70th Birthday. We held a small party for him at our office to help him celebrate.

Mick is lucky enough to be celebrating his birthday with two weeks in the Maldives. Have a fantastic time.