News and blog posts by CS Newbury

A missed task here, a delayed clean there, and over time, the workplace starts to feel different. Floors look worn. Shared spaces feel less organised, and small issues begin to stand out.

This is what happens when cleaning standards drop without a routine. Without structure, consistency becomes difficult to maintain.

Inconsistent Cleaning Creates Gaps

When cleaning is not scheduled properly, it becomes inconsistent. Some areas receive attention while others are overlooked. One day the kitchen is clean, and the next day it is not. Washrooms may look fine at the beginning of the week, but can decline by the end.

These inconsistencies accumulate over time. Without a clear routine, people may not notice the changes right away. However, cleanliness standards continue to slip quietly in the background.

Informal Cleaning Does Not Work Long Term

In many workplaces, staff take on small cleaning tasks. Someone wipes a surface. Someone empties a bin. At first, this seems manageable. Over time, though, it creates inconsistency.

Cleaning depends on who is available rather than on what needs to be done. Important areas are missed, and standards vary from day to day. This approach rarely holds up, especially in busy environments.

Missed Areas Lead to Gradual Decline

Without regular cleaning, it’s easy to overlook certain areas, such as corners, vents, under furniture, and high-touch surfaces. Dust accumulates, dirt spreads, and shared spaces become increasingly difficult to manage.

Since the change occurs gradually, it often goes unnoticed until the problem becomes apparent. At that point, restoring cleanliness requires more time and effort.

Why Routine Cleaning Keeps Everything Steady

Regular cleaning establishes a structured routine. Tasks are completed on time, ensuring consistent standards in all areas. Floors are maintained, surfaces are cleaned regularly, and shared spaces remain usable.

This consistency helps prevent problems from arising and makes it easier to manage the workplace on a day-to-day basis.

How Contract Cleaning Removes the Risk

A structured contract cleaning service eliminates uncertainty. With clear schedules, trained teams, and established routines, you can be confident that nothing will be overlooked. Cleaning becomes a reliable, proactive process rather than a reactive one.

This method enhances hygiene, safety, and overall workplace standards while relieving additional pressure on staff.


Cleaning standards decline without a routine but remain consistent with proper structure. Find your nearest ServiceMaster Clean Contract Services to ensure dependable cleaning that keeps your workplace functioning smoothly every day.

Most workplaces may appear clean at first glance. Desks seem tidy, floors look clear, and shared spaces feel orderly. However, a buildup of dirt goes unnoticed in the background. Dust, bacteria, and general wear accumulate over time, even when nothing seems obviously out of place.

If these small issues are not addressed regularly, they can escalate into larger problems that impact hygiene, comfort, and overall standards.

Dust in Carpets and Vents

Dust builds up faster than many people expect. It settles into carpets, along skirting boards, and inside ventilation areas. In high-traffic environments, this build-up increases quickly as people move through the space.

Carpets trap dust deep within the fibres. Without regular vacuuming and maintenance, this dust remains trapped and affects air quality. Vents and high surfaces also collect particles that circulate throughout the building.

Routine cleaning removes dust before it spreads and helps maintain a fresher environment.

Bacteria on Shared Touchpoints

Shared surfaces host more bacteria than many realise.

Door handles, desks, light switches, and communal equipment are touched repeatedly throughout the day.

Without regular cleaning, these surfaces can become sources of contamination. Consistent disinfection reduces the risk of bacterial transmission among staff and visitors, promoting a safer, more hygienic work environment.

Build-Up in Kitchens and Washrooms

Kitchens and washrooms are in frequent use, making them susceptible to buildup.

Small spills, food waste, and regular use can quickly cause hygiene problems if not properly managed. Bins can overflow, surfaces can become stained, and bad odours can develop.

These issues may impact staff morale and perception of the workplace. Regular cleaning helps maintain cleanliness, control these issues, and prevent further escalation.

How Quickly Standards Can Slip

Cleaning standards tend to decline gradually rather than all at once. Missing a task here or delaying a clean there gradually makes the environment feel less organised and comfortable.

Over time, these small gaps accumulate, turning minor issues into bigger challenges that are harder to manage.

Why Regular Cleaning Prevents Bigger Problems

Routine cleaning maintains cleanliness and prevents buildup by removing dirt, dust, and bacteria early on.

It also helps protect surfaces, flooring, and shared areas from long-term damage. Addressing issues through regular cleaning is simpler and more effective than fixing problems later.

Consistent cleaning promotes hygiene, safety, and a professional atmosphere.


Workplace cleaning buildup is often hidden, but its impact is real.
Find your nearest ServiceMaster Clean Contract Services to keep your workplace clean, safe, and easy to manage every day.

Mental Health Awareness Week serves as an important reminder that our wellbeing at work is influenced by various everyday conditions. It’s not just about the workload or meeting deadlines. The workplace environment also plays a significant role. Factors like cleanliness, organisation, and comfort can greatly affect how employees feel throughout the day.

The connection between workplace environment and wellbeing is often subtle, yet consistent. When spaces feel organised and well-maintained, individuals tend to feel more at ease and focused.

Clean and Organised Spaces Reduce Stress

Clutter can be a major source of distraction. Messy desks, untidy shared spaces, and disorganised meeting rooms can make it difficult to concentrate. Over time, this leads to increased background stress.

Clean and organised environments reduce visual noise. When desks are tidy and shared areas are well-kept, employees can focus on their work without unnecessary distractions. This contributes to a calmer and more productive working atmosphere.

The Impact of Poor Hygiene on Mood

Hygiene has a significant impact on how people feel. Unclean kitchens, poorly maintained restrooms, and overflowing waste bins can create discomfort. While these issues may seem minor, they accumulate over time.

Consistent cleaning is essential to prevent these problems. When hygiene standards are upheld, the workplace becomes more comfortable and easier to manage. This contributes to both well-being and morale.

Break Areas and Shared Spaces Matter

Break areas provide employees with an opportunity to step away from their work. However, if these spaces are unclean or cluttered, staff may be reluctant to use them.

Clean and well-maintained break rooms encourage people to take proper breaks. Comfortable shared spaces help staff recharge during the day, which supports their focus and energy levels.

Air Quality and Everyday Comfort

Air quality is an important factor to consider. Dust accumulation and poor ventilation can make spaces feel stuffy and uncomfortable, affecting people’s wellbeing, even if they don’t immediately recognise the cause.

Regular cleaning helps reduce dust and maintain a fresher environment. When combined with good ventilation, this creates a more comfortable workspace.

How Cleaning Supports a Calmer Workplace

A calm workplace is not a result of chance; it is cultivated through consistent routines and careful attention to detail. Clean floors, organised desks, and well-maintained shared spaces all contribute to a more stable environment.

Professional cleaning plays a vital role in maintaining these standards daily. It alleviates minor irritations that can impact mood and helps create a workplace where everyone feels more comfortable and at ease.


Mental Health Awareness Week highlights the importance of everyday support. The workplace environment plays a key role in that support.

Find your nearest ServiceMaster Clean Contract Services to help maintain clean, organised environments that support workplace wellbeing. Consistent cleaning routines create spaces where people can feel comfortable, focused, and ready for the day ahead.

Healthcare cleaning standards significantly impact how safe and trusted a medical environment feels.

In GP surgeries and clinics, patients take note of their surroundings as soon as they enter. Clean floors, tidy waiting areas, and well-maintained facilities all help build confidence before an appointment begins.

Consistent cleaning is not just about appearance. It supports infection control, compliance, and daily operations.

Consistent Cleaning in GP Surgeries and Clinics

GP surgeries and clinics experience a steady stream of patients throughout the day. Waiting rooms, consultation areas, and shared facilities are utilised constantly. Without regular cleaning, these spaces quickly become difficult to manage.

Consistent routines maintain steady standards, keeping surfaces clean, bins emptied, and shared areas organised. This reduces disruption and allows staff to focus on patient care rather than facility maintenance.

Healthcare cleaning standards depend on this consistency. Without it, small issues build up quickly.

Infection Control and High-Touch Areas

Infection control is a crucial aspect of healthcare cleaning. High-touch areas, such as door handles, reception desks, chairs, and equipment, require regular attention. These surfaces can harbour bacteria if not cleaned frequently.

Professional cleaning teams adhere to structured routines that emphasise key areas. Regular disinfection reduces the spread of illness and fosters a safer environment for both patients and staff.

Meeting CQC Expectations and Compliance

Healthcare facilities must comply with strict standards. The Care Quality Commission (CQC) requires these facilities to be clean, well-maintained, and properly managed. This includes established cleaning routines and proof that standards are being upheld.

Professional cleaning helps ensure compliance by providing structure and consistency. Tasks are completed on time, and issues are reported promptly. This helps practices stay prepared for inspections at all times.

Patient Confidence Starts With Cleanliness

Patients often form opinions quickly. A clean and well-organised environment fosters reassurance and trust. Conversely, visible dirt or clutter can raise concerns, even if the quality of clinical care is high.

Maintaining high cleaning standards in healthcare is essential to creating a calm, professional setting where patients feel comfortable.

Why Routine Matters More Than Reactive Cleaning

Deep cleaning is important, but it should not replace daily cleaning routines. Reactive cleaning addresses issues as they arise, whereas routine cleaning helps prevent them from occurring in the first place.

Maintaining a consistent cleaning schedule keeps environments stable, reduces risks, and upholds long-term standards.


Healthcare cleaning standards support safety, compliance, and trust every day. ServiceMaster Clean Contract Services UK provides structured cleaning routines for GP surgeries and healthcare settings, helping maintain safe, consistent environments for patients and staff.

Find your nearest ServiceMaster Clean Contract Services business.

Schools and colleges are busy, demanding environments. From early mornings to late afternoons, classrooms, corridors, and shared spaces are in constant motion. Cleaning in education settings must support learning without disrupting it. That is where our value begins.

Our experience in the education sector has demonstrated that dependable cleaning is essential to the daily operation of a school. Clean classrooms enhance student concentration. Tidy corridors and dining areas minimise distractions. Well-maintained toilets boost comfort and hygiene. These details are often more important than people realise.

Consistency Builds Trust in Education Settings

Trust is crucial in schools and colleges. Leaders must be confident that cleaning will meet the same standard every day, without needing constant oversight. Our teams follow clear routines, so classrooms are prepared each morning, and shared spaces stay safe and tidy throughout the day.

Because standards remain consistent, staff can concentrate on teaching rather than facilities. This dependability fosters trust and eases pressure on site teams.

Partnership With Schools and Colleges

We collaborate with education leaders, caretakers, and facilities teams. We take time to understand timetables, term dates, exams, and after-school activities. This understanding enables us to plan cleaning around the school day and adjust when routines change.

Clear communication ensures everyone stays informed. When needs change, we respond swiftly and adjust our approach.

Experience That Adapts Through the Year

Education environments constantly evolve. Winter brings illness pressures. Exam periods alter building use. Events and open days boost footfall. Our experience helps us adapt cleaning routines while maintaining standards.

This flexibility provides long-term value and helps schools maintain safe, supportive environments for students and staff.

If your school or college needs a cleaning partner that delivers value through trust, experience, and ongoing support, speak to your local ServiceMaster Clean Contract Services. We help education environments stay clean, safe, and ready for learning every day.

Fix the Mix in 2026 was this year’s ServiceMaster Clean Contract Services Annual Conference. We brought together several businesses from the franchise network UK wide from business owners to immediate management teams and key sales people- pivotal to the success of the brand as a whole. As the biggest event in the calendar, the conference focused on performance, growth, and practical ways to strengthen each business, working together under one brand and working in collaboration with our range of strategic partners from leading names across the franchising space.

A clear view of performance

The event opened with a welcome from Alan Lewin, Managing Director of ServiceMaster Brands UK, who set out where the network stands today. By benchmarking our performance against local competitors and thoroughly analysing key growth metrics, he demonstrated that our brand and business model are not only thriving but getting stronger and more resilient in today’s market place, allowing us to successfully navigate the challenges present in today’s world.

The takeaway was direct. Many businesses are performing ahead of their local market. There is clear opportunity to build on that momentum and be even better than we were yesterday.

Support from trusted partners

Throughout the day, strategic partners joined us to bring insight across key areas that impact daily operations and long-term growth and enable our brands to gain competitive advantage. Speaking from their level of expertise, we were able to hyper-focus on key areas such as:

  • HR and adapting to new legislation
  • Quality, Value and Service- maintaining standards that keep us at a top
  • Recruitment strategies in a competitive labour market
  • Marketing support to increase local visibility

These sessions focused on practical steps that our teams could take away and apply to their businesses the very next day!

Our Sponsors

We had the pleasure of some of the industry’s leading names who joined us for the day’s programme and gala evening and awards night. A huge thank you to all of our sponsors who not only supported us in delivering a great conference, but also who support our business model and partners by providing expert solutions that help us maintain our competitive edge.

HSBC UK, Franchise Resales, Besley and Copp, Sociolocal, DragonFly Crowd, Clarity Outsourcing, Coconut Marketing,Wirehouse, Yopp, Paragon Marketing and Perks Direct were amongst a few who supported our event.

Practising Positivity with Steve Head

A key moment of the conference came from motivational speaker Steve Head, who delivered a high-energy session focused on mindset and consistency.

His message was clear. Positivity is a skill you practise, not something you wait for.

He introduced the concept of improving by 1 percent each day. While small, these actions build over time and lead to measurable change.

Delegates were encouraged to:

  • Take control of how they respond to pressure
  • Build simple daily habits that support a positive mindset
  • Stay consistent, even when progress feels slow
  • Apply the same approach across both work and home life

This approach links directly to business performance. Better mindset leads to stronger leadership, improved team culture, and more consistent results.

Focused breakout sessions

Breakout sessions gave delegates targeted support based on their role within the business. Each session was designed to address real challenges and deliver practical solutions:

  • HR and people management
  • Recruitment and retention
  • Maintaining service standards and improving operational efficiency
  • Strategic marketing to support local business growth

These sessions ensured every attendee left with clear, relevant actions.

Supporting Alzheimer’s Society

The conference also raised £2,350 for Alzheimer’s Society through a charity auction held during the evening.

Thank you to everyone who contributed. The level of support across the network made a real difference. Kim Hession, our regional fundraiser from the charity joined the event and drew the winners on the night.

Recognising excellence across the network

The conference closed with an awards evening celebrating achievements across ServiceMaster Clean Contract Services.

Recognition covered a range of areas, including:

  • Record-breaking business growth
  • Individuals who went above expectations
  • Initiatives supporting the brand’s journey to net zero

The top awards of the night were:

These awards reflect the standards and ambition across the network and it was great to see so many take the stage and celebrate!

What this means going forward

The Annual Conference 2026 set a clear direction for the year ahead. The network is focused, aligned, and ready to build on strong foundations.

There is a busy year in front of us. Demand is growing, expectations are rising, and the opportunity to win more business is clear. The combination of practical support, shared insight, and a consistent approach puts the network in a strong position to respond.

The message from the day carries forward. A positive mindset, backed by consistent action, drives results. Small improvements, applied daily, will continue to build stronger businesses across the network.

Momentum is already there. The focus now is to maintain it, push forward, and make 2026 a year of sustained growth.

If you’re looking for an award-winning contract cleaning provider that cares about delivering high standards, prides itself on great people, and supports the local community, you’re in the right place. Find your nearest or call our national contact centre on 0800 021 3970 today.

ServiceMaster Clean Contract Services has announced the winners of its 2025 network awards, recognising franchise partners and individuals across the UK for strong growth, high customer satisfaction, and operational excellence over the past year.

Presented at the Fix the Mix Conference 2026, the awards highlight performance and consistency across the network. Winners ranged from record revenue growth to industry-leading customer scores, underlining the strength of ServiceMaster Clean Contract Services’ nationwide delivery.

Growth Awards: Strong Performance Across the Network

Growth remained a key focus in 2025, with multiple franchisees achieving major financial milestones.

Long-term growth achievements were also recognised:

  • Over £1M in five years: CS Mercia, CS North East, CS London City, CS South Wales
  • Over £2M in five years: CS Glasgow
  • Over £3M in five years: CS LNP, CS Deeland, CS Manchester
  • Over £5M in five years: CS AAA

These results show consistent expansion across multiple regions, with several franchisees delivering sustained growth over five-year periods.

Customer Awards: High Satisfaction and Industry-Leading Scores

Customer satisfaction remains central to the ServiceMaster Clean Contract Services model.

Net Promoter Score (NPS) Winners

  • Third place: CS Warwick with +78
  • Second place: CS North East with +92
  • First place: CS AAA with a perfect +100

Achieving a +100 NPS score places CS AAA at the top end of customer satisfaction performance.

100% satisfaction across National Accounts

The following franchisees achieved 100% satisfaction scores:

These scores reflect consistent service delivery and strong client relationships.

People Awards: Recognising Individual Impact

The People Awards focused on individuals who make a measurable difference within their teams and operations.

  • Employee of the Year: Denise from CS LNP, Paulina from CS Nottingham and Derby
  • A Great Place to Work: Siva Kugathas from CS AAA
  • Above and Beyond: Jacqui Todd, ServiceMaster Support

These awards highlight leadership, team culture, and day-to-day impact across the network.

Invest Awards: Community, Sustainability and Support

ServiceMaster Clean Contract Services continues to invest in communities and sustainable practices.

  • Giving Back to the Community: CS AAA
  • Best Environmental Initiatives: CS Deeland
  • Carbon Neutral: CS AAA
  • Carbon Neutral Highly Commended: CS Deeland

These recognitions show a clear focus on responsible business practices and wider community impact.

Top Honours: Network-Wide Excellence

Two of the most prestigious awards in the network were awarded to standout franchisees:

  • The Award of Excellence for 2025 goes to the team at CS Mercia
  • The Marion E Wade Award was awarded to the team at CS Deeland

These awards recognise overall performance, leadership, and long-term contribution to the network.

A Network Built on Performance and Consistency

The 2025 award winners reflect a network that continues to grow, deliver strong customer outcomes, and invest in people and communities.

With multiple franchisees achieving both short-term and long-term milestones, ServiceMaster Clean Contract Services demonstrates what is possible with the right systems, support, and commitment in place. As the network moves forward, these results set a clear benchmark for performance across the UK cleaning services sector.

If you’re looking for an award-winning contract cleaning provider that cares about delivering high standards, prides itself on great people, and supports the local community, you’re in the right place. Find your nearest or call our national contact centre on 0800 021 3970 today.

Behind every reliable cleaning business is a team of people who feel supported, respected and proud of the work they do.

That commitment has been recognised as ServiceMaster Clean by Deeland has been named Employer of the Year at the Newbury Weekly News Best in Business Awards 2026. The award celebrates organisations that create workplaces where individuals feel motivated, supported and able to grow.

The judges recognised Deeland for its commitment to staff development and for creating a positive and fulfilling working environment where people feel genuinely valued. It reflects a people centred culture built through clear leadership, strong systems and consistent support.

Deeland operates ServiceMaster Clean Residential, Commercial and Contract Services, as well as ServiceMaster Restore,delivering specialist services where quality, reliability and trust are critical. Across every brand, the same principles apply. Clear leadership, strong systems and long-term investment in people.

A workplace culture like this does not happen by chance. It is created when a business has the structure, clarity and confidence to focus on what matters most. Its people.


A message from the Managing Director

Andre Gotteemaker, Managing Director of ServiceMaster Clean by Deeland, said:

“This award is incredibly meaningful because it reflects how we run the business day to day. Across all of our ServiceMaster brands, we put people first. We believe that if you support your teams properly, give them the training they need and listen to them, they will deliver exceptional standards for customers. I am very proud of our people and the commitment they show across every part of the business.”


What this means for customers

For customers, this award is not just a celebration. It is reassurance.

Commercial cleaning and specialist services rely on people delivering to exacting standards, day after day. Teams who feel supported and respected are more consistent, more accountable and more invested in the quality of the service they deliver.

ServiceMaster Clean Deeland’s people centred culture underpins reliable service delivery across ServiceMaster Clean Residential, Commercial and Contract Services, as well as ServiceMaster Restore. It ensures clear communication, strong quality control and dependable outcomes for customers operating in environments where cleanliness, safety and trust are essential.

The result for customers is dependable service, professional teams and long-term partnerships built on trust.


A trusted national service partner

Being named Employer of the Year at the Newbury Weekly News Best in Business Awards 2026 reinforces what customers experience across Deeland’s ServiceMaster brands. A business group built on strong values, proven systems and people who take pride in doing things properly.


Need a trusted commercial cleaning partner?

As the largest ServiceMaster Clean franchise in the UK, ServiceMaster Clean by Deeland delivers award winning commercial cleaning services with proven standards and dependable results.

Call 0845 155 1026 today for a free, no obligation quotation and see how their team can support your business.

Or nationwide, find your nearest business to connect with your local commercial cleaning experts.

Many businesses think about cleaning when something looks dirty. A deep clean gets scheduled, the space looks better, and attention shifts elsewhere. While deep cleaning has its role, it does not replace regular maintenance. When it comes to workplace standards, routine cleaning and deep cleaning are not comparable.

Consistency usually makes the greater difference. Regular cleaning keeps environments safe, presentable, and easier to manage on a daily basis.

The Difference Between Routine Cleaning and Deep Cleaning

Routine cleaning concentrates on maintaining standards. It involves daily or scheduled activities such as vacuuming, mopping, wiping surfaces, emptying bins, and cleaning washrooms. These tasks help prevent dirt, dust, and clutter from building up.

Deep cleaning is more comprehensive. It may include carpet extraction, machine floor scrubbing, high-level dusting, or detailed cleaning behind equipment. These tasks are essential, but they are not required daily.

Without regular cleaning, even the most thorough deep clean won’t last long. Dirt quickly comes back, and standards start to slip.

Why Consistency Keeps Workplaces Safe

Health and safety depend on consistent routines. Clean floors lower slip risks. Clear walkways prevent trips. Sanitised surfaces help control the spread of illness. These results only occur when cleaning is done regularly.

If cleaning only happens occasionally, problems accumulate between visits. Dust gathers, bins overflow, and shared spaces become more difficult to manage. Over time, this creates unnecessary risk.

Consistent cleaning helps keep the environment under control.

Regular Cleaning Protects Your Workplace

Routine cleaning also protects flooring, furniture, and fittings. Dirt and grit can damage hard floors. Dust can affect equipment. Stains become harder to remove if left untreated for too long.

Frequent cleaning prevents this wear and tear and helps buildings stay in better condition for longer. This reduces repair costs and maintains a professional appearance.

Deep cleaning works best as part of a plan, not as a replacement for regular care.

Why Businesses Choose Contract Cleaning

Contract cleaning provides structure. Tasks occur on schedule, standards remain consistent, and issues are identified early.

This facilitates easier management of the workplace without constant supervision. Reliable cleaning also boosts staff morale. People perform better in environments that feel organised and well-maintained.

Consistency Delivers Long-Term Value

Deep cleaning enhances appearance temporarily. Routine cleaning maintains consistent standards daily. The best outcomes are achieved by combining both, with regular cleaning serving as the foundation.

ServiceMaster Clean Contract Services UK offers structured cleaning routines that maintain workplaces as safe, tidy, and easy to manage.

Find your nearest ServiceMaster Clean Contract Services to find out more.

Health and safety cleaning compliance is a crucial part of managing any workplace. Many businesses concentrate on equipment, training, and procedures, but cleaning plays an equally vital role. Floors, shared spaces, washrooms, and entrances all influence how safe a building feels and how safely people can work. Without regular cleaning, risks rise rapidly.

Professional cleaning helps organisations maintain safe, compliant environments every day.

Clean Floors and Walkways Reduce Workplace Accidents

Slips, trips, and falls are among the most common causes of workplace injuries in the UK. Wet floors, dust accumulation, and cluttered walkways all heighten the risk. Regular cleaning helps manage these hazards.

Professional cleaning teams inspect entrances, corridors, and high-traffic areas as part of their routine. Dirt and debris are removed before they become hazardous. Entrance matting is maintained, and floors are kept clean and dry.

These simple measures support health and safety, cleaning compliance, and help prevent avoidable accidents.

Hygienic Washrooms and Shared Areas Support Workplace Safety

Washrooms, kitchens, and break rooms are used throughout the day. Without regular cleaning, these areas can quickly become unhygienic. Poor hygiene may lead to illness, complaints, and reduced staff morale.

Consistent cleaning keeps surfaces sanitised, bins emptied, and supplies stocked. This helps maintain hygiene standards and creates a safer environment for staff and visitors.

Clean shared spaces are not only about appearance; they are part of meeting health and safety responsibilities.

Cleaning Helps Meet Compliance Requirements

Many industries must adhere to strict health and safety regulations. Offices, healthcare environments, schools, retail outlets, and housing associations all need to demonstrate that their buildings are properly maintained.

Professional cleaning brings structure and routine. Tasks are finished punctually, problems are reported promptly, and standards stay consistent. This helps show compliance with health and safety cleaning requirements during inspections or audits.

Routine cleaning also helps stop small problems from turning into bigger maintenance issues.

Consistent Cleaning Makes Compliance Easier to Manage

Health and safety depend on consistency. When cleaning routines are reliable, risks are lowered and workplaces become easier to manage.

Working with an experienced contract cleaning provider gives organisations confidence that cleaning standards are upheld at all times. Clear schedules, trained teams, and regular communication all contribute to a safer working environment.

For organisations needing reliable support to keep their workplace safe, clean, and compliant, ServiceMaster Clean Contract Services UK offers the experience and consistency required every day.

Find your nearest ServiceMaster Clean Contract Services UK to find out more about our services.

International Cleaning Week is an opportunity to recognise something most people rarely consider. Clean environments do not occur by chance. They result from trained, dependable teams showing up daily and carrying out their work properly.

Across offices, healthcare settings, schools, retail spaces, warehouses, and communal buildings, cleaning underpins everything else. When cleaning is done well, it sinks into the background. When it’s not, it becomes immediately obvious.

That dependable consistency is worth recognising.

Why Cleaning Matters More Than People Realise

Clean workplaces do more than look good.

  • They safeguard health.
  • Lower risks.
  • Foster environments where people can concentrate without disruption.

A tidy office kitchen feels more functional. A clean classroom helps students focus. A well-maintained communal corridor fosters trust with residents. These details influence how people feel throughout their working day.

Cleaning also promotes safety. Clear walkways lower risks. Regular disinfection of shared spaces helps reduce illness. Consistent routines stop minor issues from becoming bigger problems.

International Cleaning Week highlights these practical, everyday benefits.

Recognising Professional Cleaning Teams

Professional cleaning requires training, structure, and experience. It is not just about wiping surfaces. It involves understanding materials, managing routines, following health and safety standards, and adapting to each environment.

At ServiceMaster Clean Contract Services UK, teams operate across various sectors with this level of professionalism daily. They adhere to clear processes, communicate openly, and maintain consistent standards that businesses depend on.

Cleaning teams often work outside regular hours.

  • They prepare workplaces before doors open.
  • They restore order after busy days.
  • Their work supports productivity, well-being, and customer confidence.

Supporting Businesses Across the UK

International Cleaning Week also offers a chance to recognise the partnerships behind the service. Cleaning works most effectively when it is a collaborative effort between provider and client.

ServiceMaster Clean Contract Services UK collaborates with organisations to understand their needs, schedules, and pressures. This understanding enables cleaning to support operations seamlessly without causing disruption.

Experience, reliability, and attention to detail build trust over time.

More Than Clean, Real Support

International Cleaning Week is a time for recognition. It emphasises the significance of professional cleaning and the individuals who perform it.

For organisations that depend on clean, safe, and well-maintained environments, a reliable cleaning partner truly makes a difference. ServiceMaster Clean Contract Services UK continues to support workplaces across the country with structured routines, trained teams, and consistent standards.

Clean spaces support people. And people keep businesses moving.

ServiceMaster Clean AAA has been awarded Commercial Cleaning Company of the Year at the for the fifth consecutive year. This achievement marks a major milestone for the business and reflects its commitment to delivering consistently high standards across every commercial cleaning contract.

This long‑running success highlights the company’s dedication to reliable service, strong operational processes and a customer‑first approach that ensures businesses across the UK receive the professional cleaning support they depend on.


What this Achievement Means for our Customers

Winning this award once is a strong accomplishment. Winning it five years in a row demonstrates sustained excellence, operational consistency and the ability to maintain quality while continuing to grow.

For existing customers, it confirms that the dependable service, clear communication, and regular quality checks they rely on will continue. For new customers, it provides confidence that they are choosing a cleaning partner with a proven record of delivering high‑standards and long‑term contract cleaning.

ServiceMaster Clean AAA supports a wide range of environments including offices, healthcare settings, education sites, and commercial premises. Structured training, robust systems, and hands‑on supervision ensure every site receives the same level of care and professionalism.


How ServiceMaster Clean AAA Earned Five Consecutive Wins

The award recognises the strength of the team, the consistency of service delivery and the disciplined approach to growth. Their success has been shaped by:

  • Clear commercial focus
  • Strong leadership development
  • Dedicated frontline teams
  • Measured expansion

This combination of ambition, structure, and hands‑on management has turned reliable performance into award‑winning excellence.


Looking Ahead: Standards That Drive Growth

This fifth consecutive win sets the tone for the year ahead. ServiceMaster Clean AAA will continue to strengthen oversight and enhance quality reporting. Growth will remain measured and strategic, always prioritising service standards and long‑term customer value.

“Winning this award for the fifth year in a row is a proud moment for our entire team. It reflects the consistency, dedication and high standards we work hard to deliver every single day. This recognition is really about our people, the managers who lead from the front, the supervisors who keep standards on track and the frontline teams who take pride in doing the job well. Our focus remains the same, delivering reliable, high quality cleaning services that our customers can trust. Ayran Kugathas, Sales and Marketing Director, ServiceMaster AAA


Need a trusted commercial cleaning partner?

As the one of the largest ServiceMaster Clean franchises in the UK, ServiceMaster Clean AAA delivers award‑winning commercial cleaning services with proven standards and dependable results.

Call 0800 047 17471 for a free, no‑obligation quotation and discover how the team can support your business. You can also find your nearest ServiceMaster Clean Contract Services business to connect with your local cleaning experts.

ServiceMaster Clean by Deeland is proud to announce that they have been named Business of the Year at the Thames Valley Business Awards, held on Friday 27 March.

The Thames Valley Business and Community Awards celebrate achievement, resilience, innovation and creativity across the region’s business community. Winning the top award marks a major milestone for ServiceMaster Clean by Deeland and recognises their strong performance within the commercial cleaning sector.

Andre Gotteemaker, Managing Director of ServiceMaster Clean by Deeland, said:

Winning Business of the Year is a proud moment for our entire team. It reflects the commitment, professionalism and consistency shown across every site we support. We focus on building long-term relationships and delivering high standards every day. This recognition reinforces the trust our clients place in us.”


Recognised for Exceptional Business Performance

The Business of the Year title is awarded to a company that demonstrates outstanding all-round performance and sustained growth within its sector.

ServiceMaster Clean by Deeland stood out for their consistent growth, high service standards and ability to build long-term client relationships across the region.

The judges commented:

“ServiceMaster Clean by Deeland has demonstrated exceptional business performance, operational excellence and customer commitment. The judges were impressed by their consistent growth, high service standards and ability to build long-term client relationships across the region. Combining professionalism, innovation and a strong team culture, they set a benchmark within their sector, making them a truly deserving Business of the Year winner.”

Operating as part of ServiceMaster Clean Contract Services UK, the business delivers commercial contract cleaning services across offices, healthcare settings, education sites and commercial premises. Clear operational systems, structured training and consistent supervision ensure high standards across every contract.


On to the Great British Business Awards

Following their success at the Thames Valley Business Awards, ServiceMaster Clean by Deeland will now progress to the Great British Business Awards in September.

This next stage reflects their continued growth and their ambition to maintain high standards within the commercial cleaning sector.


Need a trusted commercial cleaning partner?

As the largest ServiceMaster Clean franchise in the UK, ServiceMaster by Deeland delivers award-winning commercial cleaning services with proven standards and dependable results.

Call 0845 155 1026 today for a free, no-obligation quotation and see how their team can support your business.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business today to connect with your local cleaning experts.

ServiceMaster Clean by Deeland, one of the largest ServiceMaster Clean franchises in the UK, has closed the year by sharing how its team supported local causes and communities over the past 12 months. The business operates across Southern England and employs nearly 500 people, with a fleet of more than 70 vans delivering residential and commercial cleaning services and restoration work. The company is an Employee Ownership Trust, meaning the people who work there have a direct stake in its success.


Season of Giving

Over the festive season the team held its annual Christmas Jumper Day, inviting staff to wear festive jumpers at the office to raise funds for Save the Children. The initiative brought the team together and raised valuable funds while spreading seasonal cheer.

Alongside this, the company’s ‘Giving Tree’ campaign encouraged staff to donate gifts and essentials for a local charity, Loose Ends in Newbury. The Giving Tree display in the ServiceMaster Clean by Deeland office became a focal point for staff generosity. After the tree was filled, team members delivered the donations directly to Loose Ends, supporting people in need in the local area.


Making a Local Impact

To highlight the impact of these efforts and a range of other charitable activities throughout the year, the business produced a short Christmas video titled The Joy of Giving. The video looks back on initiatives where staff gave their time, resources and support to community causes. You can view it here.

These community and charity efforts sit alongside the company’s everyday work and long-standing support for local groups and clubs. ServiceMaster Clean by Deeland has a history of backing sports teams, schools, and fundraising events in its region.

The festive activities are part of a broader culture of care and community engagement at ServiceMaster Clean by Deeland, driven by its employee-owned structure and local focus. The business aims to deliver high quality cleaning and restoration services, while also playing a positive role in the places where its staff live and work.


Looking for a reliable, community-focused cleaning partners?

If you’re in Newbury, Reading, Basingstoke, Swindon, Oxford, Gloucester, Southampton, Portsmouth, Bristol, Bath, Avon and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 783 7713, visit us online or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean Contract Services is proud to announce that our partners: ServiceMaster Clean by Deeland have been named a finalist in the 2025 British Franchise Association (BFA) Awards.


ServiceMaster Clean by Deeland- Shortlisted for Customer Focus

Being one of the largest franchise partners across ServiceMaster Brands UK, spanning across multiple brands and territories across Newbury, Reading, Basingstoke, Swindon, Oxford, Gloucester, Southampton, Portsmouth, Bristol, Bath and Avon areas, this year, they have been recognised for their strong customer focus and commitment to delivering exceptional cleaning services across various sectors from general offices, School, Colleges and Medical centres right through to housing associations and retail.


Customer Focus

Operating across multiple territories under the ServiceMaster Clean brand, ServiceMaster Clean by Deeland has built its success on reliability, consistency, and genuine care for clients. Their customer-focused business model ensures every contract, large or small, receives the same level of attention and quality. Over the last 35 years, ServiceMaster Clean by Deeland have invested a lot developing technologies, including a Bespoke Software package which streamlines processes to ensure that they can futureproof their service excellence for clients across various sectors in a way that goes above and beyond expectations.

Their business and customer ethos is built around the 3 P’s: Principles, People and Performance. This approach has earned them long-term partnerships with businesses across their areas. Their customer-centric business model ensures that their able to continually evolve their service delivery, recognise and empower the people in the business who really make a difference. This is evidenced by their most recent NPS scores which consistently remain above the industry standards at 62 with their promoter population forming the majority (at 73%) of their clientele.


Shortlisted Finalists

The BFA Awards 2025 celebrate excellence in franchising, recognising businesses that set high standards for performance, innovation, and integrity. For ServiceMaster Clean by Deeland, being shortlisted for the Customer Focus award this year acknowledges their dedication to building a business that puts people first—both customers and staff.

Guy Strang, Brand Manager at ServiceMaster Clean Contract Services, said:

“This is a fantastic achievement for ServiceMaster by Deeland. Their nomination reflects the professionalism and commitment that’s exemplary of the ServiceMaster Clean Contract Services business model and network direction for 2026 and beyond. Their focus on customer relationships and operational excellence continues to raise the bar.”


Need an award-winning cleaning provider?

If you’re in Newbury, Reading, Basingstoke, Swindon, Oxford, Gloucester, Southampton, Portsmouth, Bristol, Bath, Avon and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0845 155 1026 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean by Deeland has a busy week collecting awards for business excellence.

What a week! ServiceMaster Clean by Deeland are absolutely thrilled to have won TWO major awards in the last few days. This blog post has all the details.


Corporate Member of the Year – BICSc Awards

Hot on the heels of other prestigious awards successes this year, the team have been named Corporate Member of the Year at The British Institute of Cleaning Science (BICSc).

These awards celebrate the sector’s success by recognising some of the brightest stars, spotlighting the industry’s outstanding individuals and companies.

The Corporate Member of the Year award recognises ServiceMaster Clean by Deeland for their commitment to the BICSc ethos and principles, promoting BICSc and its practices both internally and externally.


Employer of the Year – Great British Business Awards

The team have also been awarded Employer of the Year by the Great British Business Awards (Great British Expos) and could not be prouder of their team, who have helped to make this happen!

This award recognises an employer who looks after their people by creating an outstanding workplace based on a set of values that has led to a committed, effective and motivated workforce. The judges were impressed by ServiceMaster Clean by Deeland’s commitment to their people as an Employee Ownership Trust, which gives each employee a stake in the business, fostering collaboration, support, and excellence:

“ServiceMaster Clean by Deeland truly puts people at the heart of its business. By transitioning into an Employee Ownership Trust, the company has empowered staff, giving them a genuine stake in its future. With over 30 years of expertise, their culture of respect, collaboration, and opportunity makes them an exemplary employer where individuals feel valued and invested. A shining example of what makes an outstanding employer.”


Need award-winning cleaning?

If you’re in Newbury and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0845 155 1026 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

All about DEFRA’s Simpler Recycling obligations.

Simpler Recycling is a reform to the recycling system set out by the Department for Environment, Food & Rural Affairs (Defra), which took effect in early 2025. But why did the changes come into effect, and what do they mean for businesses?

This blog post from ServiceMaster Clean Contract Services has all the answers.


Why the changes?

The changes set out by DEFRA enable people across England to recycle the same materials, whether at home, work or school. The intention is to put an end to the confusion over what can and cannot be recycled in different regions.


Who do the regulations affect?

The regulations affect any organisation that produces food waste, which may includes:

  • Workplaces with canteens or kitchens – including offices
  • Retail and supermarkets
  • Food manufacturing
  • Food and Beverage Businesses: Restaurants, cafes, pubs and bars
  • Hospitality
  • Catering and events
  • Educational Facilities: Schools, universities, and hospitals

Even if your business just produces a small amount of food waste, you are still required to separate and properly dispose of it.


When are the changes?

From 31st March 2025, all businesses and non-household premises with ten or more Full Time Employees (FTE) needed to become compliant.

Those with fewer than ten full-time employees have a later deadline of 31st March 2027 for full compliance. However, all businesses are expected to begin planning and implementing the changes at the earliest opportunity.

Hospitals, schools and universities, including Schedule 2 sites (places of worship, penal institutes, charity shops, hostels and public meeting places) will also be affected by Simpler Recycling.


How to stay compliant

To stay compliant, businesses are advised to prepare by familiarising themselves with the regulations and reviewing their waste management processes.

Regulations vary across England, Scotland and Wales, as below:

England

Any waste from business activity should not be placed in domestic waste or recycling receptacles.

Have collections set up for:

  • Paper and cardboard
  • Steel and aluminium (cans, foil, and aerosols)
  • Plastics
  • Cartons and Tetra Paks
  • Glass
  • Food waste

Scotland

All organisations must present the following materials for recycling:

  • Glass
  • Metal
  • Plastic
  • Paper
  • Cardboard

Furthermore, most food businesses in urban areas must present food waste separately for collection.


Wales

In Wales, as of April 2024, it has already become law for all businesses, charities and other non-household premises to separate waste for recycling.

Six core waste streams must be segregated, stored and collected separately:

  • Food (for premises producing 5kg+ of food waste per week)
  • Unsold small electrical and electronic equipment (sWEEE)
  • Glass
  • Metal, plastic and cartons.
  • Paper and card
  • Unsold textiles

Next steps

The government is still reviewing elements of this legislation regarding how recyclable materials are collected and mixed and the deadlines for micro-businesses (under 10 FTE), currently set as March 2027.

In the meantime, keep in touch with your current waste collection provider regarding specific requirements for your business and familiarise yourself with the changes your business will have to make to smoothly transition ahead of the deadline.


Need a new cleaner?

If you need a new contract cleaner who is up to date and trained to stay compliant with the latest legislation, contact the professionals at your nearest ServiceMaster Clean Contract Services business today.

With nationwide coverage and limitless capacity, we’re here to deliver the cleaning you expect with the service you deserve every time.

ServiceMaster Clean AAA and ServiceMaster Clean by Deeland have been recognised for their dedication to environmental initiatives with Capital Fleet Solutions’ North Star Invest in the Future Awards.

At ServiceMaster Clean, many of our businesses work hard to do their bit to minimise the impact of their operations on the environment.

Two of these businesses, ServiceMaster Clean AAA and ServiceMaster Clean by Deeland, were recognised with Capital Fleet Solutions’ North Star Invest in the Future Awards for going above their commitment to greener cleaning and business practices at the ServiceMaster Thrive in 2025 conference and gala evening.


ServiceMaster Clean by Deeland – Best Environmental Initiatives

From innovative ideas to thoughtful changes, ServiceMaster Clean by Deeland have demonstrated exceptional commitment and action that’s not only driven environmental change but set a powerful example for the whole brand.

Collecting the award on behalf of the business, Jane Paisley says they were motivated to start looking into being more environmentally friendly because it means a great deal to their clients.

“It’s a great way to show our clients that we’re trying our best to be part of a positive change and share that we are doing our bit to try by changing what we can influence, like washing and reusing materials, deploying electric cars and vans and using eco-friendly products where we can.“


Carbon Neutral Award

This award recognises ServiceMaster Clean AAA as a truly forward-thinking business, one that has made carbon neutrality not just a goal, but a reality.

It celebrates their leadership in sustainability, commitment to environmental responsibility, and the determination to leave a lighter footprint on our planet.

Having taken clear, measurable steps to make this happen through their ServiceMaster Clean AAA Woodland and even becoming certified carbon neutral in 2024, ServiceMaster Clean AAA were the worthy winner!

Collecting the award, owner Siva Kugathas says he was motivated to do so after considering the impacts of climate change on future generations.

“The key part for us is that I have a family, most of the rest of our team as a family, and we want to create a better world for our children and grandchildren and their children and grandchildren.”


Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

The team at ServiceMaster Clean by Deeland have been announced as finalists in the BFA HSBC UK British Franchise Awards for the second consecutive year.

Big things are happening at ServiceMaster Clean By Deeland.

Jane Pailsey and Andre Gottemaker are celebrating after being named one of 56 finalists in the prestigious 2025 BFA HSBC UK British Franchise Awards, in the hotly contested Customer Focus category, after being named finalists in the HSBC UK Best in Class Multi-Unit Multi-Brand Award last year.

Nick Dee Shepland bought a ServiceMaster Clean business, which provides expert commercial cleaning services, in 1991. In 2021, it became an Employee Ownership Trust, whereby 80% of the company shares are held in trust on behalf of the employees and has been run by Jane and Andre’s Senior Leadership Team ever since from their Newbury-based head office.


The BFA HSBC UK Franchise Awards

The BFA (British Franchise Association) is the UK’s leading authority on franchising, dedicated to upholding ethical business practices and high standards. Established in 1977, it empowers businesses and individuals through accreditation, education, and expert guidance.

The awards are sponsored by HSBC UK. UK Head of Franchise Gillian Morris said:

“My warmest congratulations to all the finalists in this year’s British Franchise Awards. It’s certainly not an easy task, but shortlisting the entries and choosing the finalists is one of the highlights of my year. As ever, there are some brilliant businesses amongst this year’s entrants. They really do represent the best of British franchising, and I look forward to seeing them all at the awards ceremony in November.”

Chief Executive of the BFA, Pip Wilkins, said:

“Our huge congratulations to Jane and Andre, and all our finalists this year. As ever, the entries were very strong, and we commend each and every one of them for their efforts over the past 12 months to do more and to do better. Our members and their franchisees are the backbone of the BFA, upholding the ethical values of the association, and we thank them for their commitment. The winners will be announced at our awards event in November, when the best in UK franchising come together to celebrate success. We look forward to seeing Jane and Andre there on the night and wish them the very best of luck.”

Winners will be revealed at a black-tie dinner in Telford on 6th November 2025, following the association’s annual conference.


Need award-winning cleaning?

If you’re in Newbury and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0845 155 1026 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean is participating in the third annual Forget Me Knot Challenge to support Alzheimer’s Society. 

Alzheimer’s is commonly misunderstood as a natural part of ageing.

However, it is a deadly neurological disease that is currently the UK’s biggest killer, estimated to affect 1 in 2 people in the UK in their lifetime.

This year, ServiceMaster brands across the UK have once again partnered with the Alzheimer’s Society to help them provide help and hope to the 900,000+ people living with dementia in the UK.

Throughout 2025, we’re working closely with our friends at the Alzheimer’s Society to raise a further £10,000 as part of our commitment to supporting them in their cause.

And as part of our fundraising commitment, our businesses nationwide are again undertaking the Forget Me Knot Challenge.

But what is the Forget Me Knot Challenge? And how can you get involved?

This blog post has all the details.


What is the Forget Me Knot Challenge?

The Alzheimer’s Society is represented by the forget-me-not flower, long associated with Alzheimer’s and dementia due to its impact on memory loss.

The Forget Me Knot Challenge is a sponsored virtual relay in which staff and owners from our businesses across the UK run, walk, or cycle the equivalent total mileage between each of our businesses, tying them together and raising funds for Alzheimer’s Society: creating the Forget Me Knot.


How to support us

If you want to support us, please visit our Just Giving page to donate online.

Or, if you’re one of our customers, please feel free to speak to our staff about donating.

Thank you for all your support!

To stay up to date with how we’re doing, stay tuned to our blog and social media channels over the summer.


Need professional commercial cleaning?

Learn the value of a cleaner who cares by finding your nearest ServiceMaster Clean business for a free, no-obligation quote on our services today.