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ServiceMaster Clean North East Owner Awarded for Supporting Peers

ServiceMaster Clean North East owner, Chris Blewitt, wins North Star Invest Award for Best Support to Peers.

Chris Blewitt, the owner of ServiceMaster Clean North East, was one of many exceptional franchisees to take home an award at the ServiceMaster Thrive in 2025 conference and gala evening.

However, alongside winning both growth and customer satisfaction awards, Chris was also the sole recipient of the prestigious North Star Invest Award for Best Support to Peers.

Smells like Team Spirit

The special Best Support to Peers Award was inspired and nominated by a fellow franchise partner in recognition of outstanding support from Chris, who supported them with operations and software by allowing them to visit his business and learn everything they needed to know.

Chris’s contributions have made a remarkable difference, driving real, positive change and helping steer the business towards stronger growth and success. Their generosity with time, knowledge, and expertise truly exemplifies the spirit of partnership we value so highly at ServiceMaster Clean.

Collecting his award alongside his daughter, Jessica, Chris reflected on the changes in his business that have supported the wider brand and how this represents what he first loved about the franchise business model:

“Going back to when we first got the business, we bought into the concept of franchising as different to other business formats in that it’s about having a support network. We’ve learned a lot from people, particularly when we first started, and now we try and give back to other people,” he says.

”Some of the systems that we’ve implemented in our business have been held up as best practice, so we’ve had visits from different people to share some of those things and I think some of the work at Head Office is also based on what we’ve been doing, so that, that gives us a tremendous amount of satisfaction.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from an award-winning business, contact Chris, Jessica and the team on 0191 250 5116 today

Or nationwide,  find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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Five ServiceMaster Clean Businesses Celebrate Winning Coveted Customer Satisfaction Awards

ServiceMaster Clean business owners from across the UK celebrated winning awards for customer satisfaction at the ServiceMaster Thrive in 2025 Gala.

Five ServiceMaster Clean Contract Services businesses were recognised for their dedication to supporting their customers and their excellent client satisfaction, winning coveted ServiceMaster Clean customer awards at the ServiceMaster Thrive in 2025 conference and gala evening.

This blog post has all the details.

Achieving Excellent Customer Satisfaction

The five businesses awarded all shared one common denominator: exceptional customer service and a dedication to go above and beyond for those they serve.

Two businesses, ServiceMaster Clean AAA and ServiceMaster Clean North East, were celebrated for their extraordinary Net Promoter Scores (NPS). In the cleaning industry, an NPS of above zero is good, with an industry average of 16 in the UK. Siva Kugathas, Chris Bewitt, and their teams were awarded for exceeding this standard, with each achieving a score above 50!

Meanwhile, ServiceMaster Clean Winchester, Bradford, and Dudley were awarded for the exceptional customer service they provided for our multi-site nationwide contract cleaning clients. Each of these businesses, as measured through satisfaction surveys completed by our clients, achieved a perfect 100%!

Congratulations, all!

Need award-winning cleaning?

If you would benefit from professional contract cleaning services from an award-winning business, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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Eleven ServiceMaster Clean Contract Services Businesses Celebrated for Exceptional Growth

ServiceMaster Clean business owners from across the UK celebrated their growth with awards at the ServiceMaster Thrive in 2025 Gala.

Eleven ServiceMaster Clean businesses were recognised for their exceptional contributions to their business and brand by winning coveted ServiceMaster Clean growth awards at the ServiceMaster Thrive in 2025 conference and gala evening.

This blog post has all the details

Growth in Recent Years

Businesses were recognised both for their development over the last year, and the amount they have grown over their past five years in business. Three businesses, ServiceMaster Clean South East London, Huddersfield and Dudley, were awarded for growth of over £100,000 in 2024, while Mercia, North East, and Exeter were recognised for over £200,000 growth. ServiceMaster Clean London City also took home the award for growth of over £300,00, while BFA HSBC UK Great British Franchise Awards finalists ServiceMaster Clean by Deeland and ServiceMaster Clean Manchester were recognised for their growth of over £500,000. ServiceMaster Clean AAA and LNP were the biggest growers, with each taking home an award for growth of over £600,000 in the last year.

Not only that, but several of these business owners were also recognised for strong longer-term growth as Mercia, North East and Deeland, and Manchester, LNP, and AAA were awarded for growth of over one, two, three and five million pounds respectively since 2020.

Congratulations, all!

Need award-winning cleaning?

If you would benefit from professional contract cleaning services from an award-winning business, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean North East wins multiple awards for business growth and customer satisfaction

ServiceMaster Clean Contract Services North East won multiple awards during this year’s ServiceMaster Spring Forward event.  

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK rallied in Coventry this month for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.

Business growth at ServiceMaster Clean North East

This included Chris Blewitt and his ServiceMaster Clean Contract Services North East team, who won the prestigious North Star Growth awards for growth of over £100k and over £1 million in five years.

After winning these awards on the night, Chris said:

“[I’m] really proud of what everyone has done within the business.”

He added that he attributes his success to “hard work and having a good team, perseverance, and enjoying [his work] a lot.”

Customer service award

Chris was also awarded the North Star Customer Award for achieving a Net Promotor Score Average of +95, smashing the industry average of +49 out of the water!

Collecting this award, Operations Manager Carole Bostwick said it was “marvellous” to win and that it had really made her smile.

She went on to thank everybody in the room for their support and congratulated all the other winners on the night.

Carole collecting the business’ North Star Customer Award from ServiceMaster Brands UK Managing Director Alan Lewin

Congratulations to Chris and the team at ServiceMaster Clean North East for their hard work in contributing to their excellent business growth and customer satisfaction.

We wish them continued success in the years to come!

Want award-winning contract cleaning?

If you’re in the Northeast and would benefit from professional contract cleaning services from a multi-award-winning business, contact Chris and the team on 0191 250 5116 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster boss cleans up with major industry award

A cleaning company boss with clients all over the North East of England has won a major industry award.

Chris Blewitt, the owner of ServiceMaster Clean Contract Services North East, impressed the judges to take the Great British Franchisee Award, placing him among the industry’s elite.

Chris’ Story

Starting with just an empty office and no staff – but following the proven business methods developed over years by ServiceMaster – Chris has turned his franchise into a thriving office and commercial cleaning business with a million-pound turnover and 124 employees.

Unusually in the world of franchising, Chris expanded his operation not by buying an additional franchise territory but by taking over another related business, that had plateaued.

Chris drew on his years of experience in running factories and supply chains and transformed the acquisition into a profitable part of his own franchised business.

“The business was nearly twice the size of mine but not very profitable, with a lot of low contract prices,” Chris recalls.

“It allowed me to operate not only in Durham and Teesside but right across the North East region.

“We have just had our record month, turning over £109,000, and we’re only a short way into our franchising journey!”

Accolades

He’s distinguished himself as part of the ServiceMaster network, too, picking up the title of Rookie of the Year in 2019 and the Award of Excellence in 2021.

Chris said ‘’I am delighted to pick up this distinguished award on behalf of the team. Not only does this acknowledge excellence in our own industry but across all sectors of franchise business.

Our story, in just over 4 years, is a testament that, with a lot of hard work, franchising really does work and you can build a sizeable, professional service business’’.

Get in touch

To book a cleaning or see how ServiceMaster Contract Services could help your business stay in tip-top condition, get in touch with Chris and the rest of our team by calling 0191 250 5116, 01642 433300 or 01207 297588 today.

Or find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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Chris Blewitt of ServiceMaster Clean North East Wins Award of Excellence at ServiceMaster Live

The owner of ServiceMaster Clean Contract Services North East is celebrating having won the prestigious Award of Excellence at ServiceMaster Live!

‘ServiceMaster Live!’, which took place this May, was a gathering of franchisees from across the ServiceMaster Ltd. brand family. Franchisees from each network came together to learn from one another and celebrate each other’s successes in an awards ceremony at the end of the day.

This included the presentation of the coveted Award of Excellence, awarded to none other than Chris Blewitt of ServiceMaster Clean Contract Services North East. This is given to a franchisee that has proven to exemplify the ServiceMaster tenet of the pursuit of excellence.

Chris has owned and managed his business for four years. He has acquired an excellent reputation among his clients for providing professional cleaning services during this time. This was initially across Durham and Teesside. However, he also developed this by expanding his territory and substantially growing his business by covering a much larger area early last year. As Chris says,

“We now cover the whole North East region.’’

Upon embarking on his journey, Chris’s focus was not only on growing his business but also on developing his workforce and creating more local jobs. Not only has he done this – as he now employs 124 people – but Chris also truly embodies the ServiceMaster ethos of going Above and Beyond by always taking time to provide help and support to other franchisees within the network.

As Victoria Tayler, ServiceMaster Clean Contract Services’ Marketing Manager says,

“Chris truly deserves this award. Since knowing and working with Chris, it has been clear that he prides himself on creating a first-class service for his clients and fully embracing the ServiceMaster Clean Contract Services Brand. Chris has not only built a fantastic business providing exceptional service to his clients but also provides a great deal of support to the rest of the network and is always eager to help develop and progress the network as a whole.”

Chris says that receiving the Award of Excellence is especially humbling given the size and strength of the ServiceMaster Clean Contract Services network and that he felt honoured to be recognised amongst them at ServiceMaster Live!

“ServiceMaster Clean nationally has a lot of very well-run businesses. I am delighted that our business is considered to be performing at the highest level, in everything we do. It is a credit to the team we have and the tremendous dedication they show day in and day out.’’

“We strive to provide a truly professional cleaning service,’’ he says. “One our customers can rely on. We ensure that all aspects of the cleaning contract are carried out properly. This appeals to the type of customers we want to attract and will ensure our ambitious growth plans should be achieved.”

With ambitious plans and the will to achieve them, it is no wonder and no doubt that the future looks bright for Chris and ServiceMaster Clean Contract Services North East. We would once again like to congratulate Chris and thank him and his team for all their hard work during the difficult COVID-19 pandemic.

If you are not totally happy with your current commercial cleaning provider, get in touch with Chris and his team today to see how they can help you keep your building clean.

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Local team is a World Cup winner!

As you may remember form last month, ServiceMaster Clean Durham & Teesside got into the World Cup spirit and hosted a sweepstake event and activities to involve staff, suppliers and customers.

As well as wanting to have some fun we were also raising money for a local adult disability football team ‘Beamish Dynamos’. Whilst England didn’t achieve all of their goals,  ServiceMaster Clean did,  as we raised  £220 to put towards this very worthy cause.

Pictured is Tom Coltman of Beamish Dynamos FC (left) receiving the cheque from Chris Blewitt the owner of ServiceMaster Clean Durham & Teesside.

Thanks to all who supported this event.