ServiceMaster Clean Contract Services LNP won multiple growth awards during this year’s ServiceMaster Spring Forward event.

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK rallied in Coventry this month for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.


Business growth at ServiceMaster Clean LNP

This included Lee Redfern and his team at ServiceMaster Clean Contract Services LNP, who won the prestigious North Star Growth awards for growth of over £700k and over £3 million in five years.

After winning these awards on the night, Lee said:

“It’s great to get an award. You can see all the hard work has paid off at the end of the day.”

“We’ve got to keep working hard and doing the groundwork that has worked for us over the years to keep this momentum going.”

“[I’d like to thank] Sarah, Jayne, and Karen and our Operations Team from Peterborough, Northampton and Leicester.”

Congratulations to Lee and the team at ServiceMaster Clean LNP for their hard work in contributing to their excellent business growth.

We wish them continued success in the years to come!


Want award-winning contract cleaning?

If you’re in Leicester, Northampton, Peterborough and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact Lee and the team on 0116 2403757 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean Contract Services LNP staff member awarded a prestigious award by Leicester City Football Club.

Davinder Ghattoura, Leicester Supervisor for ServiceMaster Clean Contract Services LNP, has been awarded the Active Woman 2023 award by Leicester City Football Club as part of their Leicester City in the Community programme.

Davinder attended an event at King Power Stadium, where she won their most prestigious award.

The accolade recognises her contributions to their Active Women programme.

Moreover, it also recognises Davinder’s embodiment of their core values: engage, inspire and empower through togetherness.


Leicester City Active Women

The Active Woman programme encourages sports engagement for women aged 18-49.

Davinder also won a football signed by the LCFC Women’s Team!

 

Winning the award means a huge amount to Davinder, who, less than a year ago, featured on ITV news representing the programme, and says she is honoured.

“I couldn’t believe it,” she says. “[What was] even more special was sharing this moment with my mum, who had attended with me. [It was] such a proud moment for us to share.”

“The Active Women project has become a part of my life,” she adds.

“I have tried my best at everything I have attended.”

“I will proudly hold the title of Active Women 2023 to engage and inspire more women this year and for years to come.”

The team at ServiceMaster Clean Contract Services would like to say a massive well done to Davinder.

We eagerly look forward to seeing how she helps to shape the Active Women programme in the future.


Local people, national expertise, premium service

At ServiceMaster Clean Contract Services, we have over 60 years of experience as a national brand.

Our committed business owners supply expert and informed services to businesses in their area.

We’ll also work tirelessly to exceed your expectations by helping you manage the requirements of your premises.

Start working with a cleaner you can trust today and join your local experts working hard to support your community.

If you’re in Leicester, Northampton or Peterborough and the surrounding areas, call 0116 2403757 or, nationwide, find your nearest ServiceMaster Clean business to book a free, no-obligation quote on our services today.

How ServiceMaster Clean LNP is working to support local food banks.

As part of their ongoing commitment to corporate social responsibility (CSR), ServiceMaster Clean Contract Services LNP are supporting local food banks in Leicester, Northampton and Peterborough to help their local community.

Teaming up with the Trussell Trust Network, an organisation that supports a nationwide network of over 1,300 food banks providing emergency food and aid to people facing hardship while campaigning for change to end the need for food banks in the UK.


This year, the LNP team are providing food parcels to food banks in Leicester, Northampton & Peterborough for new clients who achieve a specific spend.

Commenting on the initiative, Denise Ces Agraso, Head of Pensions, Payroll and HR at ServiceMaster Clean Contract Services LNP says:

“I have been working quietly in the background on this, along with the new Grow My Tree Scheme, after doing some research into what we can offer to all our new clients and give back to the community and discussing the idea with our General Manager, it was a no-brainer.

Food banks are helping more people than ever and provide emergency food and compassionate, dignified support to people locked in crisis. People from every walk of life can no longer afford life’s essentials, and we are proud to be giving a little back to our local communities.”


Need a new cleaner?

If you are in Leicester, Northampton, Peterborough and the surrounding areas, call 0116 2403757 to start working with a cleaner who puts care into everything they do.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

How ServiceMaster Clean Contract Services LNP are working with Impact Hero to support the environment with Grow My Tree initiatives.

In today’s world, climate change is an ever-growing factor in our lives and social and moral consciousness.

This naturally affects the way we, as a society, are doing business.

Particularly as more businesses recognise the importance of Corporate Social Responsibility (CSR), as over 52% of business owners believe that a successful CSR strategy can add value to a business.

However, when it comes to sustainability and green initiatives – according to Forbes – although 90% of companies think sustainability is essential, only 60% have implemented a sustainability strategy.

The team at ServiceMaster Clean Contract Services LNP are amongst the minority of businesses in the UK, including other ServiceMaster Clean businesses, who are affecting positive change with tree planting initiatives.


Grow My Tree Initiatives

This year, the award-winning team at LNP teamed up with Impact Hero, a platform that empowers companies like ServiceMaster Clean to embody a Net Positive approach to business.

Together, they are working to plant a tree in honour of every new client that achieves a specific spend as part of the team’s ongoing commitment to fight climate change and as an effective and sustainable way forward.

This naturally combats climate change by absorbing carbon dioxide, outputting oxygen, and ensuring healthy soil.

One new tree neutralises approximately 22kg of carbon dioxide, and since August, the team have planted 16 trees, the offsetting outcome of which is approximate to the carbon dioxide output of:

  • Consuming 9,600g of beef
  • Consuming 2544kg of vegetables
  • 16 train journeys between Cologne – Munich
  • 3,68% of one person’s annual CO2 emissions

Denise Ces Agraso, Head of Payroll, Pensions, and HR at ServiceMaster Clean Contract Services LNP, says:

“We are delighted to report that since teaming up with Impact Hero, we have planted 16 trees!”

“We believe that taking action against climate change is crucial, and we are proud to offer this unique opportunity to new clients.”

“Together, we can make a positive impact on our environment.”


The value of a cleaner who cares

The LNP team care about their customers and environment and goes above and beyond the call of duty.

We know that the value of a good service goes beyond just cost.

Therefore, we pride ourselves on building long-lasting relationships with our clients.

This helps us to know, meet, and exceed your expectations and deliver the service you deserve every time.


Need a new cleaner?

If you are in Leicester, Northampton, Peterborough and the surrounding areas, call 0116 2403757 to contact the cleaners that care.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

ServiceMaster LNP picked up multiple awards at this year’s ServiceMaster Clean Contract Services Summer Summit.

At ServiceMaster Clean Contract Services, we always strive to go above and beyond in all that we do.

Whether it’s exceeding our client’s expectations, nurturing relationships with our staff and customers or developing a thriving franchise network.

Earlier this month, we celebrated many of our franchise business owners who go above and beyond in their own ways as part of our annual conference, the ServiceMaster Clean Contract Services Summer Summit.

This fantastic day allowed our franchisees from across the UK to come together with staff from our head office and event sponsors from different companies to network, develop, and celebrate their businesses.

Awards for ServiceMaster Clean Contract Services Leicester

To close out the day – a black tie awards evening saw expectational franchisees awarded for their recent achievements and contributions to our network and the cleaning industry.

Amongst the winners was ServiceMaster Clean Contract Services Leicester, whose team won an impressive four awards.

The awards won

These included two awards for business growth, which reached impressive numbers in recent years.

ServiceMaster LNP’s growth awards recognised their growth of £800,000 in 2022 and £5 million in the last two years.

Another award recipient from the Leicester team was Area Supervisor Davinder Ghattoura, who was recently featured on ITV news as part of a report about the Leicester City Football Club Active Women programme.

Davinder won both Employee’s Employee of the Year and the coveted Above and Beyond award for her contributions to the team.

General Manager Lee Redfern says:

“It makes me immensely proud when we received these awards, as it reflects just how hard everyone has worked in the business to get us to this level.”

He attributes the growth and successes of the business to,

“A mixture of having a good base template to start and train from, setting ourselves high standards, and having a Team right throughout the three areas we look after, from Sales, to Operations, our office-based staff, the Delivery Team, and ultimately our cleaners, who all want to achieve the same thing, and help the company grow, whilst providing a great service for our customers.”

“It does mean a lot to all of us to win the awards that we have done, although there is a hunger to always go further.”

He adds:

“The Awards evening was very enjoyable, and It was great to be a part of it.”

“Having the opportunity to acknowledge our success last year with some of our team was a great highlight, and also our Area Supervisor Davinder Ghattoura winning the Employee’s, Employee of the Year Award, and the Above and Beyond Award was a fantastic achievement.”

We’d like to take this opportunity to congratulate Lee and his team on their hard work and achievements and wish them continued success in the future.

Need a professional cleaning service?

If your premises could benefit from regular cleaning from an accredited and trusted company, contact ServiceMaster LNP on 0116 402 0090 or 0116 218 5445 today for a free, no-obligation quote on a range of professional and expert services.

Nationwide, call 0845 201 1184 or find your nearest ServiceMaster Clean Contract Services business to learn more.

A staff member from ServiceMaster LNP has been featured on ITV News as part of a story on International Women’s Day.

Davinder Ghattoura, one of the Area Supervisors at ServiceMaster Clean Contract Services in Leicester, has become a local hero after featuring in a story for ITV News.

The story, for International Women’s Day, focused on an initiative from Leicester City Football Club to encourage women into the sport.

The Leicester City Active Women programme is headed by Rukshana Hussain, who aims to support local women by helping them get into the sport to improve their social and physical skills.

Davinder, who works for ServiceMaster LNP, was interviewed by ITV News’ Arul Lal as one of the many women who have taken part in and benefitted from the scheme since it launched in May 2022.

Speaking on the importance of women’s contribution and participation in football and other sports, Davinder told ITV News:

“Women need to be recognised.”

“You’re not just the housewife doing the cooking,” she said.

“You can go out there, you can do sports. Any sport you like.”

Davinder also highlighted the significance of schemes like Leicester City Active Women, which foster belief and encourage women from all backgrounds to break out of traditional societal expectations and moulds.

Particularly the support from other women, Davinder says.

“You need to get encouragement from other women.”

Heading towards its first anniversary, the scheme’s leader says it goes beyond football, as there is such value in providing a community for women who need a space, a voice, and encouragement from their peers.

Local people, national expertise, premium service

At ServiceMaster Clean Contract Services, we have over 60 years of experience as a national brand, leading the way in the cleaning industry.

This informs the service we deliver in local communities across the UK.

Each of our business owners is a specialist in what they do and is committed to supplying expert and informed services to businesses in their area.

Our services are bespoke.

By working and meeting regularly with our teams, we ensure to go above and beyond your expectations by helping you manage the unique requirements of your premises.

Start working with a cleaner you can trust today and join your local experts working hard to support your community.

Get cleaner premises with less hassle now.

Find your nearest ServiceMaster Clean Contract Services business or call 0845 201 1184 to book a free, no-obligation quote on our services today.

Client Problem:

The client was not satisfied with their existing cleaning service provider and had notified them that they would not be discontinuing using their service

The service provider subsequently ended their services abruptly without providing notice

The client required a new cleaning service provider and cover cleaning in the interim to tide them over until a new contract was finalised

How we helped

We received the initial enquiry and made contact immediately and scheduled a meeting that was most accommodating for the client.

The initial meeting involved discussing the clients’ needs and conducting a survey.

Our first priority was to arrange cover cleaning on short notice to solve the immediate problem of no cleaning being undertaken. The ad hoc service was to run from a Monday to Friday, initially, with the view of moving to 7 days a week.

Next a task schedule was compiled and proposed to the client. The client was extremely happy with the task schedule, which he compared to a menu, being able to add or subtract cleaning requirements as necessary. The client did obtain 2 other quotations, but was most impressed with our approach to the scheduled cleaning, and therefore, awarded us the contract.

Our aim is to help all of our existing clients and new clients to stay open or reopen as smoothly, as efficiently and as safely as possible.

The benefit

The client has follow-ups on a regular basis

The client is impressed and extremely happy with the level of service

The client added additional areas to be serviced, and intends to add more areas in the near future.

Find out more about how we can help you with your Daily Office Cleaning, get in touch today 

As a commercial cleaning provider, the latest lockdown has been quite challenging to manage. ServiceMaster Clean Contract Services Leicester explain how they are stepping up with their commercial cleaning as Lockdown easing begins.

Approximately 20% of our clients needed to close with other clients having had to reduce their service considerably due to reduced workforce at their workplace.

This hasn’t been the case across the board and in contrast, many of our clients, in particular our Healthcare sites, have remained open throughout. In a lot of these cases we have either increased the frequency of our cleaning services to supply sanitising during the day, or seen an uplift in the days we are requested to clean.

Whether our clients have remained open and required additional cleaning or for those sites that have remained open but with a Skeleton staff, we have been able to be flexible and manage the changes in requirements efficiently and effectively.

Managing the changes to ensure we consistently meet our client’s requirements has been challenging at times. On occasion, we have utilised the government Furlough scheme for staff unable to operate at their contracted place of work, this has ensured that we have been able to retain our valuable employees and ensure our workforce are safe and ready to resume services as soon as our clients can open again. For sites that have reduced their service, we have managed our workforce, to help our clients, and adapted accordingly. It is important that we can be adaptable and ensure our clients have confidence in us to be able to adapt to whatever their needs may be, and continue to build on our strong relationship.

As lockdown is eased, we believe that cleaning will be a top priority for all clients. It will be more important than ever to provide a clean and safe environment for staff, visitors, customers, patients, students or whoever may use their facility.

We know that there will be changes, we anticipate a lot of our existing clients increasing their current cleaning service, or at least returning to the full contracted service they had in place prior to lockdown, to ensure that their premises are regularly and thoroughly cleaned.

For businesses that chose to capitalise on the success of staff working from home and where office space and working numbers may reduce, we will be working with our clients to put together a suitable amended cleaning service. For our clients that are due to re-open, we already have plans in place to bring employees back to site and can start as soon as required.

Our bespoke cleaning service means that our Cleaning Task Schedules have always been bespoke to each client, this will continue and each Task Schedule will be adjusted to meet each of our client’s requirements. Since COVID-19 there has been a particular focus on the sanitising of all touchpoints, light switches, door handles and handrails etc and we anticipate this continuing to be a priority for the foreseeable.

We have already seen evidence that cleaning has definitely become more of a priority for everyone. Cleaning has likely been undervalued as a service prior to COVID-19 but, with such importance for good hygiene and cleaning standards, we see that it is now a much more valued service. We see this predominantly in the CQC Healthcare sector, a strong and growing client base of ours, and one we fully expect to continue.

We anticipate there will be an increase in demand for professional commercial cleaning as lockdown eases. Although this is a little difficult to predict, the measures we have put in place in providing our regular service, and the relationships our well organised and hardworking Operations teams have with their clients, will allow us to respond and adapt quickly to any changes and to any given circumstance or additional requirements from both new and existing clients.

Our aim is to help all of our existing clients and new clients to stay open or reopen as smoothly, as efficiently and as safely as possible.

Find out more about how we can help you with your commercial cleaning as Lockdown easing begins, get in touch today 

ServiceMaster Clean Contract Services Leicester, Northampton and Peterborough are proud to be supporting a very worthwhile charity “Scotty’s Little Soldiers”.

Sandra Webster has worked at ServiceMaster as Operations Manager for over 28 years now and has this to say:

‘My Grandchildren lost their father in Afghanistan 10yrs ago at the end of June, and my granddaughter was 6 at the time. As her father was in the para’s she has said from an early age that once she reached 16yrs she would do a sponsored parachute jump for the charity that has supported both her and her brother since the time of their fathers passing. Having just turned 16 she has now been able to put this in place. Her charity is Scotty’s Little Soldiers, an amazing charity that have given so much support when needed, and run by army wives and ex-army wives. She will be doing the parachute jump on her father’s memorial day 27th June. In just a couple of weeks she has raised an astounding amount of over £1,774 from generous donations for this worthwhile cause, this even more amazing being that the original target was £500.

Scotty’s Little Soldiers is a charity dedicated to supporting children & young people who have lost a parent whilst serving in the British Armed Forces.

Inspired by the experience of Army widow Nikki Scott following the death of her husband Cpl Lee Scott in Afghanistan in 2009, the charity is currently providing assistance to hundreds of bereaved Forces children around the UK.

If you would like to find out more about Scotty’s little Soldiers, visit their website here.

If you would like to read more about this story or donate visit the just giving page here.

ServiceMaster Clean Contract Services Leicester are proud to be supporting Jordan with her charity Parachute jump.

Jordan completed the jump on 28th June, she has already raised over £4,000 for Scotty’s Little Soldiers and money is still coming in!

Jordan and her charity parachute jump have also made the ITV news so read more about it and watch a video of the jump here.