ServiceMaster Clean Contract Services by West London North Surrey and Hertfordshire has been awarded multiple prestigious awards for growth, and going above and beyond for their community. 

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

It was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.


Growth Award

One of these was ServiceMaster Clean Contract Services West London, North Surrey and Hertfordshire, recognised for growth of over £1M in 5 years.

Picking up this award, Client Administrator Jackie McCullion, said:

“It feels fantastic to win. We have a great team, we have great clients, and most importantly, support for our clients, and it works.

Going forward, we plan on continuing our success by building on the team, building on communication and enhancing our superpowers!”


Above and Beyond Award

The team’s Operations Manager Aga Marchiewska was also awarded (by our headline sponsor, Capital Fleet Solutions) for her dedication to supporting the community and embodying our ethos of ‘going above and beyond’ by dedicating her free time and resources to support a family of Ukrainian refugees by employing them in the business and helping the children to get enrolled in local schools.

We wish them continued success in the years to come!


Want multi-award-winning contract cleaning?

If you’re in West London, North Surrey and Hertfordshire and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 0430 438 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

Giving back for Christmas

The team at ServiceMaster Clean North Surrey, West London and Hertfordshire were busy over Christmas supporting their clients with professional contract cleaning services tailored to suit their needs.

But, in the spirit of going above and beyond, they’ve also been giving back.


Belmore Primary Academy Christmas Tree

One of the sectors that ServiceMaster Clean Contract Services businesses serve nationwide are schools and educational facilities.

One such school is the Belmore Primary Academy in Hayes, to which the team bought a Christmas tree for the children to enjoy.

Here is Associate Operations Director Aga with Aga Lewis, a representative of the school:


Cornish Cream Tea

To say thank you for all that they do for them, one of the team’s long-standing clients, Lane Associates, also donated a lovely cream tea for the ServiceMaster Clean staff to enjoy.

And enjoy it they did!


Need a new cleaner?

If you’re in Surrey or London and would benefit from regular and professional cleaning services, call 0800 0430 438 for a free quote on a range of services.

Or, nationwide, find your nearest ServiceMaster Clean Contact business to see how we can help your premises maintain the highest standards of cleanliness, hygiene and professionalism.

We sat down with Monika and Jackie from ServiceMaster Clean Contract Services North Surrey, West London & Hertfordshire, who are both celebrating five-year work anniversaries this year.

Milestones are important, especially in the workplace.

Especially given how much can change in a single year. Let alone multiple!

So, it’s no small matter when staff can celebrate fifth work anniversaries, like those observed by Jacki and Monika from ServiceMaster Clean Contract Services North Surrey, West London & Hertfordshire this year.

We sat down with them to discuss their experiences at ServiceMaster Clean over the past half-decade.

Monika’s Story

Monika, who manages HR administration and Payroll, started working at ServiceMaster Clean in March 2018 after a friend who had previously worked at ServiceMaster recommended the role to her.

Upon starting with ServiceMaster Clean, Monika received training in HR, RTW and English to support her personal development.

Monika says that her favourite aspect of working in HR is having contact with everyone and working with lots of different people.

She says that, in her experience, what makes a good cleaner and a good employee is that “they have good communication skills, they are honest, they are thorough and pay attention to detail, and they are efficient.”

Jackie’s Story

Jackie, who is an Office Administrator, has had a varied career.

After leaving university, she worked as a Legal Administrator before starting her family.

When her two children were younger, she operated her childcare setting for five years before joining ServiceMaster in April 2018.

Now with older children, Jackie says working at ServiceMaster Clean allows her to have a work-life balance to “suit family life.”

“As long as the work gets done, the hours are flexible.”

“That’s why I love working here,” she says.

Jackie’s Typical Working Day

Jackie’s work-life balance is further enabled by working in the office and at home, but always starting at 9:30 a.m. and finishing by 5:30 p.m.

She typically starts the day by liaising with her colleagues about any staff feedback and issues raised on sites.

“That usually sets the tone for the day,” she says.

“My priority is always checking messages and emails from clients. There is always a project on the go to keep me busy between keeping the clients happy.”

Professional and personal accomplishments

Though she admits it was initially a challenge, having worked hard to fit her work and family life together, Jackie has been given time to develop her skills in vital areas at ServiceMaster Clean.

She studied and retrained in bookkeeping administration, which has opened up more work streams for her and allowed her to do more challenging administration in the accounts side of the business.

An accomplishment she says she is very proud of.

A piece of work wisdom Jackie would like to impart is the value of communicating and listening to your team.

Need a new cleaner?

If you’re in North Surrey, West London, Hertfordshire and the surrounding areas and would benefit from professional, expert and bespoke contract cleaning services, call 0800 0430 438.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to benefit from 60 years of nationwide cleaning expertise.

ServiceMaster Clean Contract Services Jemsl (West London, North Surrey & Hertfordshire) are keen to give back to their local community and support locally based charities.

Most recently the team held a sale to raise funds for a local charity GAIN (Grantham’s Autism Information Network).

raise funds for a local charity GAIN raise funds for a local charity GAIN

 

 

 

 

 

 

Gain is a charity employee Jackie supports and volunteers for on a regular basis and this event saw the wider team contribute and helped raise £160 from colleagues and over £670 from sales so far for the charity.

GAIN offer a local support group for families with children on the autism spectrum, including arranging social events with local businesses, autism friendly cinema viewings, sporting activities, holiday clubs, coffee mornings and a helpline.

If you would like to know more about GAIN, visit their website.

If you are looking for a company that goes “Above & Beyond” to help your with your commercial cleaning requirements, get in touch with ServiceMaster Clean Contract Services Jemsl(West London, North Surrey & Hertfordshire) for a free no-obligation quotation today.

ServiceMaster Clean Contract Services Jemsl (Owned by Rachael & Lee Downer) are a contract cleaning company based in the South of England and are dedicated to the ServiceMaster ethos of going ‘Above and Beyond’ in all that they do. Rachael & Lee purchased ServiceMaster Clean Contract Services North Surrey in 2004 and due to their commercial success, expanded the business to include West London and Hertfordshire, now known cumulatively as ServiceMaster Clean Contract Services Jemsl. Rachael & Lee have developed a culture of providing exceptional customer service which has resulted in strong growth and expansion for the company in all areas.

This dedication, development and success has resulted in Rachael, Lee and their team scooping not one but three awards at this year’s ServiceMaster Clean Contract Services annual awards.

ServiceMaster Clean Contract Services Jemsl won a growth award for growing the business more than £200k in one year, which given part of the year ran over the COVID-19 pandemic is quite an achievement. They also won the North Start customer Service Award for their outstanding NPS score of 100% which is exceptionally good for any business in the cleaning sector. Lastly but probably the most noteworthy was the North Star Invest award, this award was given for the contribution to the community throughout the Pandemic. Rachael & the team at ServiceMaster Clean Contract Services Jemsl, have taken part in the London Moon walk and volunteered to clean a local church so they could reopen after lockdown.

“We are absolutely delighted to have received recognition for our recent achievements.  We are blessed to have the opportunity to work with an amazing Operational and Support team who have gone above and beyond during a difficult year.  Their resilience, commitment and enthusiasm has been unwavering and these awards are a true reflection of this”. Said Rachael & Lee Downer.

Guy Strang, ServiceMaster Clean Contract Services Brand Manager added “Rachael and her team are committed to providing exceptional customer service and giving back to the local community, all three awards are very well deserved and I am sure there will be more to come, well done.”

If you are not totally happy with your current cleaning provider and want to work with a company who put their staff and clients at the forefront of their business, why not get in touch with Rachael & her team and see how they can help you, Call 0800 0430 438 or request a call back.

Servicemaster Clean Contract Services believe creating a great team, leads to great customer service and great customer service makes for happy clients. As a customer service focussed business ServiceMaster Clean Contract Services Jemsl believe it is important for the employees to be the best they can be.

As part of  HR Manager Monika Nawrotkiewicz’s development ServiceMaster Clean Contract Services Jemsl funded a college course to help Monika improve her English skills – and yesterday Monika received her certificate for passing the course.

This is a great achievement after having to do much of the learning remotely and Monika is hoping to now progress to the next level in September.

If you are not totally happy with your current cleaning provider and want to work with a company who put their staff and clients at the forefront of their business, why not get in touch with Rachael & her team and see how they can help you, Call 0800 0430 438 or request a call back.

A huge well done to Joanne Taplin-Knight, Office Manager for ServiceMaster Clean Contract Services London City.

On Saturday 19th June, despite a long wait for the weather to clear, Joanne finally got to jump out of a plane

“I have to say that it was the most terrifying thing I have ever done but an amazing experience and I’m so glad I had the courage to do it!”

All in all, I have raised a staggering £3,500 for Ronald McDonald House Charities, they think I am the highest single jumper fundraiser which is totally overwhelming and I have you all to thank for helping me to achieve this.

I am grateful beyond words for your kind donations and know that it will help the charity tremendously, thank you so much for having faith in me.” Said Joanne.

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Read more about Joanne’s story, here https://www.justgiving.com/fundraising/joanne-taplin-knight

Want to know more about Ronald McDonald House Charities? Here you can find out how they help keep families together through difficult times. You can also learn about making your own contribution to fundraising –  https://rmhc.org.uk/

If you are looking for a company that goes “Above & Beyond” to help your with your commercial cleaning requirements, get in touch with ServiceMaster Clean Contract Services London City for a free no-obligation quotation today.

ServiceMaster Clean Contract Services Jemsl are delighted to receive an award to celebrate their commitment to Eco-Savings.

Over the past 5 years ServiceMaster Clean Contract Services Jemsl have been promoting, and using, the most environmentally friendly products available; from the cleaning products used on sites to reducing packaging sizes and removal of all plastics on site wherever possible.  They also encourage their clients to act responsibly by providing them with eco-savings reports and advising on how they can tackle their own planet saving agenda.

To date they have saved the planet from (the equivalent of) 99,586 plastic bottles and have CO2 emissions reductions of 4, 579, 004 G.

If you are in North Surrey, West London or Hertfordshire and are not completely satisfied with your current commercial cleaning and want to work with a cleaning provider who take environmental responsibility seriously, why not get in touch with Rachael & her team and see how they can help you Call 0800 0430 438 or request a call back.

Joanne Taplin-Knight, Office Manager for ServiceMaster Clean Contract Services London City is daring to go “Above & Beyond” for charity.

On 19th June, Joanne will be going ‘above’ the skyline and ‘beyond’ her comfort zone, by taking part in a skydive to help raise money for Ronald McDonald House Charities.

Ronald McDonald House Charities provide free ‘home away from home’ accommodation at specialist children’s hospitals across the UK, enabling families to stay close to their sick child and maintain a degree of normal family life.

This charity is particular close to Joanne’s heart. A close friend of hers suddenly found herself in a position where the support of the charity was much needed. Her son had fallen 30ft from an abandoned building, suffering a serious brain injury and ending up in a coma for weeks.

Joanne has already smashed her first target of £800, just surpassed her second target of £1200 and is now aiming even higher to support this worthwhile cause.

Read more about Joanne’s story, and if you would like to support Joanne and this worthwhile cause, you can donate here https://www.justgiving.com/fundraising/joanne-taplin-knight

Want to know more about Ronald McDonald House Charities? Here you can find out how they help keep families together through difficult times. You can also learn about making your own contribution to fundraising –  https://rmhc.org.uk/

If you are looking for a company that goes “Above & Beyond” to help your with your commercial cleaning requirements, get in touch with ServiceMaster Clean Contract Services London City for a free no-obligation quotation today.

ServiceMaster Clean Contract Services Jemsl provide commercial cleaning services throughout North Surrey, West London and Hertfordshire. Usually their cleaning operatives would be servicing offices, schools, healthcare centres and other various commercial properties.

But as Lockdown restrictions ease and Managing Director Rachael Downers local church worked towards reopening safely, Rachael and her office team rolled their sleeves up and volunteered to help give the church a clean ready for them to welcome parishioners back through the doors again.

If you are in North Surrey, West London or Hertfordshire and are not completely satisfied with your current commercial cleaning, why not get in touch with Rachael & her team and see how they can help you Call 0800 0430 438 or request a call back.

ServiceMaster Clean Contract Services Surrey-London have a number of schools on their client list. This particular secondary school has, as expected a high volume of footfall on a carpeted stairway.

Despite a regular standard cleaning services, as with any high traffic floor, dirt can become ingrained over time. It is important to have a regular deeper clean in these areas to remove the more stubborn dirt and this will not only help keep the area more hygienic but also help preserve the life of the flooring.

Following the initial request, ServiceMaster Clean Contract Services Surrey-London responded with the full carpet clean within 72 hours, the process took  1 hours per staircase and was done out of hours to avoid disruption to staff & pupils.

This repeat client has this service done once per year and is always thrilled with the result.

Who would you like ServiceMaster Surrey & London to donate to?

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ServiceMaster Clean Contract Services North Surrey & West London are absolutely delighted that our Operations manager, Aga Ovenden has just been awarded the Employee of the Year award at the recent ServiceMaster Annual conference.

The conference was for all ServiceMaster Brands and all of the Contract Services branches were invited. Aga won the Employee of the year for the Contract Services network which we are delighted with.

Aga has been with ServiceMaster Clean Contract Services North Surrey & West London for several years and is vital to our day to day operations and meeting our customer requirements.

Well done Aga.

We just want to say a huge congratulations to Rachael Downer from ServiceMaster Clean Contract Services North Surrey & West London for completing the Moon Walk at the weekend.

Rachael said:

“Wonderful weekend with some wonderful ladies – a long night but such a great atmosphere, humbling stories and motivational surroundings. Thank you so much to everyone for your support and sponsorship.

We raised £1200, and every penny brings us a little step closer to that scientific breakthrough!” xx

ServiceMaster Clean Contract Services Surrey & London Managing Director Rachael Downer will be taking part in the London Moon Walk next weekend (11/12 May 2019) with thousand of other like minded people in an attempt to raise awareness and money for essential research into breast cancer.

The MoonWalk is a 26.2 mile walk (through the night) – if you could spare a few pennies we would really appreciate your support.  There is a link to Rachael’s Just Giving Page below  – if you aren’t able to help please do not worry, just spread the word!

“This will be the third time I have completed the London Moon walk – it is an amazing experience and a cause that has touched most of us in one way or another.

My own amazing Mum lost her battle with breast cancer over 20 years ago – because of the money raised since then with events like The Moon Walk scientific research has developed treatment to unimaginable levels. If we keep pushing we will eventually find a cure for this and other types of cancer. I’ve created this page because I want to make a small contribution to this priceless research – Please help me help them by giving whatever you can using the ‘Give Now’ button. The more people that know about Walk the Walk, the greater their impact, so please also spread the word by sharing my page with your friends and family.

Thank you in advance for your generosity, it means a lot!”

Rachael x