Behind every reliable cleaning business is a team of people who feel supported, respected and proud of the work they do.

That commitment has been recognised as ServiceMaster Clean by Deeland has been named Employer of the Year at the Newbury Weekly News Best in Business Awards 2026. The award celebrates organisations that create workplaces where individuals feel motivated, supported and able to grow.

The judges recognised Deeland for its commitment to staff development and for creating a positive and fulfilling working environment where people feel genuinely valued. It reflects a people centred culture built through clear leadership, strong systems and consistent support.

Deeland operates ServiceMaster Clean Residential, Commercial and Contract Services, as well as ServiceMaster Restore,delivering specialist services where quality, reliability and trust are critical. Across every brand, the same principles apply. Clear leadership, strong systems and long-term investment in people.

A workplace culture like this does not happen by chance. It is created when a business has the structure, clarity and confidence to focus on what matters most. Its people.


A message from the Managing Director

Andre Gotteemaker, Managing Director of ServiceMaster Clean by Deeland, said:

“This award is incredibly meaningful because it reflects how we run the business day to day. Across all of our ServiceMaster brands, we put people first. We believe that if you support your teams properly, give them the training they need and listen to them, they will deliver exceptional standards for customers. I am very proud of our people and the commitment they show across every part of the business.”


What this means for customers

For customers, this award is not just a celebration. It is reassurance.

Commercial cleaning and specialist services rely on people delivering to exacting standards, day after day. Teams who feel supported and respected are more consistent, more accountable and more invested in the quality of the service they deliver.

ServiceMaster Clean Deeland’s people centred culture underpins reliable service delivery across ServiceMaster Clean Residential, Commercial and Contract Services, as well as ServiceMaster Restore. It ensures clear communication, strong quality control and dependable outcomes for customers operating in environments where cleanliness, safety and trust are essential.

The result for customers is dependable service, professional teams and long-term partnerships built on trust.


A trusted national service partner

Being named Employer of the Year at the Newbury Weekly News Best in Business Awards 2026 reinforces what customers experience across Deeland’s ServiceMaster brands. A business group built on strong values, proven systems and people who take pride in doing things properly.


Need a trusted commercial cleaning partner?

As the largest ServiceMaster Clean franchise in the UK, ServiceMaster Clean by Deeland delivers award winning commercial cleaning services with proven standards and dependable results.

Call 0845 155 1026 today for a free, no obligation quotation and see how their team can support your business.

Or nationwide, find your nearest business to connect with your local commercial cleaning experts.

ServiceMaster Clean AAA has been awarded Commercial Cleaning Company of the Year at the for the fifth consecutive year. This achievement marks a major milestone for the business and reflects its commitment to delivering consistently high standards across every commercial cleaning contract.

This long‑running success highlights the company’s dedication to reliable service, strong operational processes and a customer‑first approach that ensures businesses across the UK receive the professional cleaning support they depend on.


What this Achievement Means for our Customers

Winning this award once is a strong accomplishment. Winning it five years in a row demonstrates sustained excellence, operational consistency and the ability to maintain quality while continuing to grow.

For existing customers, it confirms that the dependable service, clear communication, and regular quality checks they rely on will continue. For new customers, it provides confidence that they are choosing a cleaning partner with a proven record of delivering high‑standards and long‑term contract cleaning.

ServiceMaster Clean AAA supports a wide range of environments including offices, healthcare settings, education sites, and commercial premises. Structured training, robust systems, and hands‑on supervision ensure every site receives the same level of care and professionalism.


How ServiceMaster Clean AAA Earned Five Consecutive Wins

The award recognises the strength of the team, the consistency of service delivery and the disciplined approach to growth. Their success has been shaped by:

  • Clear commercial focus
  • Strong leadership development
  • Dedicated frontline teams
  • Measured expansion

This combination of ambition, structure, and hands‑on management has turned reliable performance into award‑winning excellence.


Looking Ahead: Standards That Drive Growth

This fifth consecutive win sets the tone for the year ahead. ServiceMaster Clean AAA will continue to strengthen oversight and enhance quality reporting. Growth will remain measured and strategic, always prioritising service standards and long‑term customer value.

“Winning this award for the fifth year in a row is a proud moment for our entire team. It reflects the consistency, dedication and high standards we work hard to deliver every single day. This recognition is really about our people, the managers who lead from the front, the supervisors who keep standards on track and the frontline teams who take pride in doing the job well. Our focus remains the same, delivering reliable, high quality cleaning services that our customers can trust. Ayran Kugathas, Sales and Marketing Director, ServiceMaster AAA


Need a trusted commercial cleaning partner?

As the one of the largest ServiceMaster Clean franchises in the UK, ServiceMaster Clean AAA delivers award‑winning commercial cleaning services with proven standards and dependable results.

Call 0800 047 17471 for a free, no‑obligation quotation and discover how the team can support your business. You can also find your nearest ServiceMaster Clean Contract Services business to connect with your local cleaning experts.

ServiceMaster Clean AAA has been awarded the 2026 Distinction in Sustainability Award, recognising the company’s outstanding commitment to environmental responsibility within the commercial cleaning sector.

Judges recognised ServiceMaster Clean AAA for their leadership in sustainability, highlighting their measurable progress in reducing environmental impact while maintaining high service standards. This award reflects their effective long-term planning and practical actions with an integrated focus on the environment.

Judges Praise Carbon Neutral Certification

A key achievement in the company’s sustainability journey, as highlighted by the judges, is achieving certified carbon-neutral status through the Carbon Neutral Project.

This certification highlights ServiceMaster Clean AAA’s commitment to reducing its environmental impact, recognised through an independent assessment.

The judges commended initiatives such as the ServiceMaster AAA Woodland project for their proactive sustainability efforts in an industry known for its resource intensity.

Siva Kugathas, ServiceMaster Clean AAA Managing Director, comments:

“We are incredibly honoured to receive the Distinction in Sustainability Award. This recognition reflects the hard work of our entire team and our ongoing commitment to sustainability. From achieving carbon-neutral status to integrating greener practices across our services, we are proud of the progress we’ve made. Sustainability is at the heart of everything we do, and we will continue to build on these efforts to make a positive impact on both our clients and the environment.”

Sustainability Embedded in Operations

Judges further recognised ServiceMaster Clean AAA for embedding sustainability into its daily operations. The company has made significant strides in adopting greener cleaning practices and promoting environmentally responsible processes throughout its services.

ServiceMaster Clean AAA regularly evaluates its operations to identify sustainable methods that reduce environmental impact while maintaining high service standards.

Industry Recognition and Leadership

ServiceMaster Clean AAA has been recognised as an industry leader in sustainable practices. Judges commended the company for showing that environmental responsibility aligns with commercial success, setting a positive example for others.

ServiceMaster Clean AAA received the 2026 Distinction in Sustainability Award, highlighting its commitment to responsible leadership and sustainable business practices.

ServiceMaster Clean AAA sponsors SME Surrey Business Awards, recognising local entrepreneurial excellence.

It’s fair to say ServiceMaster Clean AAA have been to a decent share of awards ceremonies.

As recipients of multiple prestigious awards from the European Franchise Federation’s Franchisee of the Year 2024 to Cleaning Company of the Year, and Industry Eagle Awards, the business turned its attention to the other side of the stage recently as sponsors of the SME Surrey Business Awards 2025.

This blog post has all the details.


The SME Surrey Business Awards

The SME Surrey Business Awards recognise industrious, hardworking and enterprising SMEs in Surrey. Made up of twenty categories from business excellence to CSR and community activity, growth, and digital innovation, there is something that allows any successful business in Surrey to be recognised for its efforts.

As multiple-time winners of the SME Surrey Business Awards for many years running, ServiceMaster Clean AAA has stepped up as the sponsor in association with the awards over the last few years, joining the judging panel and, speaking at, and sponsoring the ServiceMaster Clean Contract Services AAA Business Person of the Year and Service Excellence awards to recognise how local SMEs are going above and beyond.

They were also joined by ServiceMaster Brands UK Managing Director, Alan Lewin and ServiceMaster Clean Contract Services Brand Leader, Guy Strang, who each sat on the judging panel and lent their wealth of expertise to the judging process to help recognise the eighteen winners.

A process that was a great honour, says Siva Kugathas, ServiceMaster Clean Contract Services AAA owner:

“It’s been a real pleasure to be a judge and sponsor for the SME Surrey Business Awards again this year. As someone who has been on the other side of the process many times, seeing behind the curtain and getting a glimpse of all the up-and-coming talent in the area over the last few years has been a real source of inspiration and pride. My heartfelt congratulations to all of the winners and deserving finalists. We hope to see many of you again next year!”


Want award-winning cleaning?

If you need an award-winning contract cleaner from an established and decorated brand, call Siva and his team today on 0800 047 1747 for a range of premium janitorial services across a range of sectors.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

ServiceMaster Clean AAA and ServiceMaster Clean by Deeland have been recognised for their dedication to environmental initiatives with Capital Fleet Solutions’ North Star Invest in the Future Awards.

At ServiceMaster Clean, many of our businesses work hard to do their bit to minimise the impact of their operations on the environment.

Two of these businesses, ServiceMaster Clean AAA and ServiceMaster Clean by Deeland, were recognised with Capital Fleet Solutions’ North Star Invest in the Future Awards for going above their commitment to greener cleaning and business practices at the ServiceMaster Thrive in 2025 conference and gala evening.


ServiceMaster Clean by Deeland – Best Environmental Initiatives

From innovative ideas to thoughtful changes, ServiceMaster Clean by Deeland have demonstrated exceptional commitment and action that’s not only driven environmental change but set a powerful example for the whole brand.

Collecting the award on behalf of the business, Jane Paisley says they were motivated to start looking into being more environmentally friendly because it means a great deal to their clients.

“It’s a great way to show our clients that we’re trying our best to be part of a positive change and share that we are doing our bit to try by changing what we can influence, like washing and reusing materials, deploying electric cars and vans and using eco-friendly products where we can.“


Carbon Neutral Award

This award recognises ServiceMaster Clean AAA as a truly forward-thinking business, one that has made carbon neutrality not just a goal, but a reality.

It celebrates their leadership in sustainability, commitment to environmental responsibility, and the determination to leave a lighter footprint on our planet.

Having taken clear, measurable steps to make this happen through their ServiceMaster Clean AAA Woodland and even becoming certified carbon neutral in 2024, ServiceMaster Clean AAA were the worthy winner!

Collecting the award, owner Siva Kugathas says he was motivated to do so after considering the impacts of climate change on future generations.

“The key part for us is that I have a family, most of the rest of our team as a family, and we want to create a better world for our children and grandchildren and their children and grandchildren.”


Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

ServiceMaster Clean AAA has been recognised for its commitment to its people, from staff to their wider community, through two coveted North Star Invest Awards.

The ServiceMaster Thrive in 2025 conference and gala evening saw Siva Kugathas and his team take home multiple prestigious awards for growth, client satisfaction and employee contributions.

But that’s not all, they also walked away at the end of the night with two prestigious North Star Invest Awards for their support and investment in their stakeholders and their well-being.


A Great Place to Work

This award honours businesses that truly prioritise their people by putting meaningful initiatives in place to strengthen engagement, boost staff retention, and create an environment where their team feel supported and motivated. These efforts lay the foundation for long-term success and help maintain a competitive edge in the local market.

As this year’s winners, ServiceMaster Clean AAA has shown exactly what that looks like in action to create a great place to work. From team outings to build a stronger work culture to sponsoring employees in developing their skills in any subject or area of personal development they choose, they’ve built a culture where achievement is celebrated, and teamwork thrives, resulting in a committed, high-performing team that delivers consistent results.

Collecting the award on behalf of the business was Operations Support Manager Jibu Sahadevan Sukritha, who fittingly provides a key example of the business’s support for its people, as he was sponsored by the company to work in the UK when he first started, and the company paid for him to come to the UK and took care of all his legal proceedings.

He testified upon receiving the award how well-deserved the award was, saying:

“It’s like a second home for me, from the team, our development and all my colleagues, everything.”


Giving Back to the Community

This award recognised ServiceMaster Clean AAA as a business that embodies the spirit of giving back. They give not only locally but also internationally. From supporting local charity events and making generous financial contributions to backing team members in their fundraising efforts and engaging in international initiatives, their impact is both far-reaching and deeply personal.

“ Giving back to the community is important to me. I think personally, to me, it’s in my DNA. That’s how I’ve been brought up, and that’s the way I want my company to be,” said Siva upon collecting his award.

“We split three ways on who we support. One is the local people in need: we put homeless people into their own homes to live in partnership with our local YMCA, and I’m very, very proud of that. That’s the thing that gives me the most satisfaction about our community activity, putting those people from the street into accommodation and sheltering them, giving them food, giving them clothing, and giving them the security and getting them off the street.”

“We provide various things to our staff as well, to help, educate and support them. And also recently, as of two years ago, we started to look after the environment, and that’s very close to my heart.”


Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, contact Siva and his team on 0800 047 1747 today.

Or nationwide,  find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

ServiceMaster Clean AAA’s Anka Bober and Wendy Dutton have been awarded for their commitment to excellence with prestigious awards.

Two members of the team from ServiceMaster Clean AAA, Area Manager for Watford, Luton, Colchester and Ipswich, Anka Bober and Regional Manager for York and East Lancashire, Wendy Dutton, have taken home the coveted Employees’ Choice and Above and Beyond awards at the ServiceMaster Thrive in 2025 conference and gala evening.


Anka Boba – Employee’s Choice Winner

This is an extra special award, even amongst the many prestigious awards at the gala, as the winner was chosen and voted for by their colleagues, and so is decided by the people who know them the best.

In Anka, her colleagues recognised a drive to continually stand out for her outstanding performance, unwavering commitment, and constant support to those around her. She leads by example, offering help without hesitation, gets involved and brings positivity into every space she works in, and it was clear from the sheer volume of nominations she received just how valued Anka is by her team.

Anka, whose award came just in time to celebrate her birthday, says she was overwhelmed by the support from her peers.

“Oh wow, this is heavy, my hands are literally shaking,” she said, collecting the award.

“It means so much to have the appreciation of my colleagues, and without them, I would not be able to win this. It was my birthday yesterday, so I definitely will celebrate with my guys, and obviously, this means a lot, so I think the drinks will be on me tonight!”


Wendy Dutton – Above and Beyond Award Winner

This award, as presented and sponsored by Capital Fleet Solutions, recognises an employee who fully embodies the ethos of what it means to be part of the ServiceMaster Clean team. Going above and beyond is woven into the very DNA of ServiceMaster Clean Contract Services. It’s a value we live by—striving to exceed expectations for our stakeholders and encouraging our teams to do the same.

This award honoured Wendy for truly embodying that spirit. No matter the challenge, she rises to meet it with grace, determination, and a can-do attitude—never seeking recognition, but always delivering with pride and dedication.

Proving ever humble as she collected her award, Wendy extended her thanks to her team for allowing her to succeed:

“This is really nice, but I owe it to my team. My team make me who I am today. Without them, I’m nobody. I’m just another person living everyday life, so I am going to dedicate this to my team. It’s for them, not me. I know it’s my name on it, but I’m always there for them and the cleaners.”

“In particular, I’d like to thank Trina Brown, Sam Whittle, Julie Martin, and Ishma, who couldn’t be with us tonight. That’s who this goes to.”


Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

ServiceMaster Clean business owners from across the UK celebrated winning awards for customer satisfaction at the ServiceMaster Thrive in 2025 Gala.

Five ServiceMaster Clean Contract Services businesses were recognised for their dedication to supporting their customers and their excellent client satisfaction, winning coveted ServiceMaster Clean customer awards at the ServiceMaster Thrive in 2025 conference and gala evening.

This blog post has all the details.


Achieving Excellent Customer Satisfaction

The five businesses awarded all shared one common denominator: exceptional customer service and a dedication to go above and beyond for those they serve.

Two businesses, ServiceMaster Clean AAA and ServiceMaster Clean North East, were celebrated for their extraordinary Net Promoter Scores (NPS). In the cleaning industry, an NPS of above zero is good, with an industry average of 16 in the UK. Siva Kugathas, Chris Bewitt, and their teams were awarded for exceeding this standard, with each achieving a score above 50!

Meanwhile, ServiceMaster Clean Winchester, Bradford, and Dudley were awarded for the exceptional customer service they provided for our multi-site nationwide contract cleaning clients. Each of these businesses, as measured through satisfaction surveys completed by our clients, achieved a perfect 100%!

Congratulations, all!


Need award-winning cleaning?

If you would benefit from professional contract cleaning services from an award-winning business, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

Siva Kugathas has been shortlisted for Leader of the Year at the European Cleaning and Hygiene Award 2025.

After receiving a record number of entries this year, the finalists of the European Cleaning and Hygiene Awards 2025 have been shortlisted, including our very own Siva Kugathas from ServiceMaster Clean AAA.

The judges have selected the finalists who have demonstrated outstanding innovation, impact and commitment over the past year.

Michelle Marshall, editor of European Cleaning Journal and founder of the awards, said:

“We’re thrilled to reveal the 2025 finalists. This year’s entries showcased extraordinary passion, innovation and progress within the industry. The quality and diversity of submissions made the judges’ task incredibly tough, but we are confident that each finalist represents the best in class across Europe.”

Siva, who has already added significantly to his trophy cabinet this year, having been named the European Franchise Federation’s Franchisee of the Year last year, has been shortlisted for Leader of the Year.

As an inspired leader who always aims to lead from the front, Siva is always working to inspire the best in his team, whether through employee mentorship and bonus schemes, a group gym training programme or social events for his teams spread across his nineteen territories across the UK.

The winners will be announced during the annual gala dinner and awards ceremony. The venue this year is the iconic National Museum of Scotland in Edinburgh, UK, offering guests an unforgettable evening of celebration in the heart of the Scottish capital.

“We look forward to welcoming everyone to Edinburgh this October,” added Michelle Marshall.

“Whether you’re shortlisted or not, the event is a fantastic opportunity to recognise our collective achievements, network with industry peers, and celebrate the successes that are shaping the future of the cleaning and hygiene sector.”


Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

ServiceMaster Clean business owners from across the UK celebrated their growth with awards at the ServiceMaster Thrive in 2025 Gala.

Eleven ServiceMaster Clean businesses were recognised for their exceptional contributions to their business and brand by winning coveted ServiceMaster Clean growth awards at the ServiceMaster Thrive in 2025 conference and gala evening.

This blog post has all the details


Growth in Recent Years

Businesses were recognised both for their development over the last year, and the amount they have grown over their past five years in business. Three businesses, ServiceMaster Clean South East London, Huddersfield and Dudley, were awarded for growth of over £100,000 in 2024, while Mercia, North East, and Exeter were recognised for over £200,000 growth. ServiceMaster Clean London City also took home the award for growth of over £300,00, while BFA HSBC UK Great British Franchise Awards finalists ServiceMaster Clean by Deeland and ServiceMaster Clean Manchester were recognised for their growth of over £500,000. ServiceMaster Clean AAA and LNP were the biggest growers, with each taking home an award for growth of over £600,000 in the last year.

Not only that, but several of these business owners were also recognised for strong longer-term growth as Mercia, North East and Deeland, and Manchester, LNP, and AAA were awarded for growth of over one, two, three and five million pounds respectively since 2020.

Congratulations, all!


Need award-winning cleaning?

If you would benefit from professional contract cleaning services from an award-winning business, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

We are proud to announce that ServiceMaster Clean AAA has been awarded in three categories at the Industry Eagles Awards 2025.

The ceremony honoured outstanding achievements across a wide range of sectors, spotlighting those setting benchmarks in innovation, transformation, and excellence. Receiving this recognition among so many remarkable companies and professionals is a true honour for our team.


About the Industry Eagles Awards

The Industry Eagles Awards honour excellence without boundaries — celebrating individuals, teams, and organisations making a meaningful impact across sectors. With specialised awards in industries from IT and Energy to Healthcare, Legal Services, and more, the Eagles Awards serve as a prestigious platform to recognise progress, purpose, and leadership.


Evening Highlights

The event brought together leaders and innovators from diverse industries, creating a powerful platform for connection and celebration.

Hosted by the dynamic Andy Hodgson, the evening featured live performances, inspiring moments, and heartfelt thank-you speeches.

Finalists and winners were celebrated across categories, including Technology, Healthcare, Education, Legal Services, and more.

ServiceMaster Clean AAA was proudly announced as the winner in three categories: Sustainable Organisation of the Year, Entrepreneur of the Year and Employee Engagement Excellence for its dedication to sustainability, business excellence and expansion and support for its staff through devoted bonus and mentorship schemes.


A Moment of Pride

This award reflects our continued commitment to delivering exceptional contract cleaning services by going above and beyond for every client, cleaning and staff member. We are energised by this recognition and look forward to building on this momentum in the months ahead.


Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business that gives back to their community and planet, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

The finalists for the highly anticipated 2025 Central South Business Awards, held in association with Business South, have officially been announced, including ServiceMaster Clean AAA‘s Siva Kugathas, who has been shortlisted in two categories! 

Siva, who was recently recognised at the International Sustainability Business Summit and Global Business Leadership Forum for his carbon-neutral business practices, has been named a finalist in the Businessperson and Large Business of the Year Categories.

Each entry underwent a rigorous judging process which included a detailed scoring system, interviews and a final judges’ meeting to determine the most outstanding finalists. The judging panel was made up of representatives from this year’s sponsors including Blake Morgan, Lester Aldridge, Heartbeat, Moneycorp, Solent Business School, Occupational Health Consultancy, Dutton Gregory Solicitors, Openshaw, Tetra Tech, Growth Animals, City of Portsmouth College, HSDC, ISON Travel, Business South and Surrey Business Magazine.

Maarten Hoffmann, Managing Director of Platinum Media Group and organiser of the event, commented:

“We were truly impressed by the quality and depth of this year’s entries. It’s clear that businesses across the region are doing incredible work, and selecting the finalists was no easy task. 

Being shortlisted is already a major accomplishment, and we look forward to celebrating these remarkable contributions to the regional economy.”

The 2025 awards include 15 categories covering areas such as Customer Service, Innovation, Construction, Startups and Professional Services. The evening’s top honour, Company of the Year, will be awarded to one exceptional business selected from among the category finalists.

Winners will be revealed at a prestigious black-tie ceremony on July 2nd at the Leonardo Royal Hotel Grand Harbour in Southampton, where over 400 guests from across the region will come together to celebrate excellence, innovation and achievement.


Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business that gives back to their community and planet, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

ServiceMaster Clean AAA business owner awarded for environmental consciousness on home soil at the Sustainability Business Summit and Global Business Leadership Forum 2025.

 Siva Kugathas from ServiceMaster Clean AAA left war-torn Sri Lanka at 18 to travel to the UK. A single father to his two children, he wanted to provide them with a better life.

He returned this week as a decorated and successful business owner to collect the South Asian Award of Appreciation for his commitment to sustainability at the International Sustainability Business Summit and Global Business Leadership Forum 2025, and the Social Entrepreneur of the Year in Cleaning award.

This blog post has all of the details.


Sustainability at ServiceMaster Clean AAA

For Siva and the team at ServiceMaster Clean AAA’s 19 locations across the UK, sustainability and social responsibility are core to how they conduct business.

As Siva testified during his speech for the Global Business Conclave at the House of Lords earlier this year, it is up to businesses that often disproportionately impact the environment compared to other contributors to take action for change.

“In our market, sustainability has become a hot-button topic, but many businesses, despite possibly having the most skin in the game, have been slow on the uptake. In fact, Forbes recently estimated that although 90% of companies agree that sustainability is essential, only 60% have implemented any strategy to improve their practices.”

At ServiceMaster Clean AAA, Siva has gone to great lengths to ensure his business acts sustainably, most notably, opening the ServiceMaster Clean AAA Woodland in 2023 as a conservation area for local wild and plant life, where the team plants a new tree for every new contract signed across the UK to offset the carbon emissions produced by their operations.

This initiative helps support the local ecosystem and allows Siva’s commercial clients to be included in their campaign for a more sustainable future, efforts that have already seen ServiceMaster Clean AAA certified as a carbon-neutral business, and now the South Asian Award of Appreciation.


Community Support

Alongside his sustainability award, Siva was awarded for his community support both in the UK and Sri Lanka. As a leader who is keen to always lead from the front while giving back, Siva is always searching for new ways to support his community across the UK and in Sri Lanka.

“I am determined to take care of my community and work hard to engage with it at every level through my business. This philanthropic core is also baked into my culture, wherein there is no question or ulterior rationale for ‘giving back’, as it were. Community is everything. So, of course, giving back is just what you do,” he says.

Over the years, this has included supporting staff with their education and personal development, raising thousands for various charities, annually sponsoring the YMCA in Guildford to allow them to provide support to the homeless, and helping fund education for disadvantaged children through Barney and Echo, to name a few.


Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business that gives back to their community and planet, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

ServiceMaster Clean AAA: hot off the press and into the Hall of Fame!

Siva Kugathas and his team at ServiceMaster Clean AAA are centre stage as the cover stars of this year’s Corporate LiveWire Global Awards Magazine and inductees into their Hall of Fame as a multi-award winner!

This blog post has all the details.

As the winner of Commercial Cleaning Company of the Year, ServiceMaster Clean AAA stood out from the crowd in the busy world of commercial cleaning for its dedication to quality and precision, tailored processes and culture of high customer satisfaction.

Having won this accolade in 2024 and 2025, the business has been inducted into the awards’ Hall of Fame and is standing out as the featured cover star of this year’s awards magazine!

An honour for which business owner Siva Kugathas travelled to Las Vegas to collect the award, mark his induction and (of course) take a photo with his magazine cover.


Sharing the secret to success in commercial cleaning

For ServiceMaster Clean Contract Services AAA, success in commercial cleaning has involved ensuring excellence across multiple sectors, from health and medical facilities, educational environments, housing associations, retail and car showrooms, and offices and commercial spaces.

Their four-page spread in the Global Awards Magazine details their success in these spaces, and how they service the clients in these industries and their unique cleaning needs.


Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business that gives back to their community and planet, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

ServiceMaster Clean AAA owner Siva Kugathas has been recognised as a Global Power Leader at the 2025 Global Business Conclave at the House of Lords.

It continues to be a great year for ServiceMaster Clean AAA owner Siva Kugathas, who has already been awarded Commercial Cleaning Company of the Year at the Corporate LiveWire Global Awards and multiple International Brilliance Awards, but has now reached new heights by being invited to attend and speak at the renowned Global Business Conclave at the House of Lords.

To top it all off, Siva was awarded the Global Transformational Leader Award as part of this year’s Global Power Leader awards.

This blog post has all the details.


Global Power Leader Awards: Global Business Conclave

The Global Power Leader Awards, held annually at the Global Business Conclave, celebrate pioneering brands and leaders who have redefined industries through innovation, sustainability, and ethical leadership.

The World Centre for Research and Consulting (WCRCInt) holds the Conclave in the iconic Peers Room of the House of Lords.

The event was attended by over 150 policymakers, executives and thought leaders from over thirty nations, creating a truly global collaboration and community. This included several notable dignitaries including Lords, Ambassadors, Baronesses, and mayors.

Awardees were selected through WCRCInt’s 8-month independent evaluation framework, designed to ensure objectivity and rigor.

Key stages included Global Nominations. These are open submissions from 150+ countries, vetted for eligibility using data-driven analysis evaluating quantitative metrics regarding sustainability market influence and qualitative insights like stakeholder impact and ethical governance.

Awardees were then peer and expert reviewed under assessment from a 25-member panel of industry leaders, academics, and policymakers and third-party audits, where they were validated by independent auditors to confirm transparency and accuracy.

“Our methodology blends innovation with integrity. Every awardee has demonstrated measurable, scalable impact aligned with global sustainability goals,” emphasised Abhimanyu Ghosh, Group Editorial Director of WCRCINT”.

Siva was invited and awarded as a Global Power Leader for his astonishing business transformation and commitment to his people and community and transforming his business from a single area to a 19-territory empire in just a matter of years, all the while hiring over 900 staff in communities across the UK, fostering local talent, and donating countless hours and pounds to charities and sustainable business practices.

Lord Swraj, Chairperson of Jury, WCRCINT &. Global Industrialist underscored the significance of winning such an award:

“The Global Business Conclave 2025 isn’t just an awards ceremony—it’s a movement. These brands and leaders are architects of a new economic paradigm, where profit and purpose coexist.”


Speaking on Corporate Social Responsibility and Business Change

For Siva, one of the highlights of the event was bringing his family in attendance to the House of Lords to support and cheer him on as he accepted his award.

“I was delighted to be invited and to attend, for both myself and my family and my team, this is all testament to our hard work, and I am very grateful for everyone involved and for receiving this once in a lifetime opportunity and recognition.”

Siva was also asked to speak to the other members of the congregation about his journey, thoughts and advice for creating a business that transforms the world around it for the good of all it touches.


Echoing throughout the hallowed halls, Siva called for the other attendees to recognise the success rooted in a strong work ethic and integrity and values that support a healthy business and conscious, highlighting the importance of corporate responsibility and giving back to the community.

“I arrived in the UK at 18 after leaving my home country of Sri Lanka, which, at the time, was in the midst of a civil war, and worked from the minute I arrived on British shores. As a single father, I was determined to make a name and a better life for myself and my family. I have since raised two well-adjusted children into adulthood and am committed to continuing to set a good example for them and those around me.”

“This has informed my approach to doing business, as I am determined to take care of my community and work hard to engage with it at every level through my business. This philanthropic core is also baked into my culture, wherein there is no question or ulterior rationale for ‘giving back’, as it were. Community is everything. So, of course, giving back is just what you do.”

“When I first began my business, one of my goals was always to be a business that cares. In just eight years, we have made a tangible impact on the people in our communities across the UK. We do this through different initiatives, focusing on areas and topics I and my team are impassioned by, whether supporting educational groups and sessions to help support children in underfunded areas, mentorship of staff, combatting homelessness through continued work with our local YMCA, championing local businesses by sponsoring SME awards and accreditations or bettering the environment. It is the latter, though, which has been a key focus for me in recent years, as clients across the sectors we serve increasingly focus on their environmental impact. In our market, sustainability has become a hot-button topic, but many businesses, despite possibly having the most skin in the game, have been slow on the uptake. In fact, Forbes recently estimated that although 90% of companies agree that sustainability is essential, only 60% have implemented any strategy to improve their practices. It’s almost 10 years since Ray Anderson, Founder of Interface, spoke on environmental corporate responsibility and coined the phrase ‘comply is not a vision’.”

“Together, we can shape a future where our businesses—and the communities they serve—thrive because of our commitment to care, responsibility, and sustainability. I hope you’ll all be a part of this journey with me!”


Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business that gives back to their community and planet, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

Siva Kugathas and his team at ServiceMaster Clean AAA are celebrating a big win at the International Brilliance Awards 2025 for three prestigious categories.

2025 is off to a fantastic start for Siva Kugathas and his team at ServiceMaster Clean AAA.

Last year, Siva won multiple prestigious awards, including the European Franchise Awards’ Franchisee of the Year and multiple UK Business Awards, and he has now added to his trophy cabinet by winning three awards at the International Brilliance Awards 2025—his fifth consecutive year as a winner of these awards and his second big win of the month!


International Brilliance Awards

The International Brilliance Awards represent a prestigious annual event dedicated to recognising and honouring excellence across various industries.

This occasion aims to highlight the exceptional contributions, innovative achievements, and transformative impacts of individuals, teams, and organisations from around the globe.

By celebrating excellence at every level, the event seeks to inspire and elevate the global community of change-makers, fostering an environment of collaboration and progress.


Brand Brilliance – Gold Award

The Brand Brilliance Award recognises candidates demonstrating consistent growth, strong financial performance, and brand recognition.

The judges looked for exceptional delivery, site engagement, security, innovation, and ethical practices.

They also considered staff engagement, strategic vision implementation, and plans for sustained growth.

Having grown from a single franchise territory in 2017 to a multi-million-pound, multi-territory business today, ServiceMaster Clean AAA has been able to demonstrate all of these qualities in spades through their exceptional growth, driven by strong staff engagement informing superior customer service practices and regular audits, driven by a vision and mission to best and deliver the best for their stakeholders.


Brilliance in Customer Service – Gold Award

This award recognises those demonstrating exceptional dedication to delivering outstanding customer experiences.

As a winner, ServiceMaster Clean AAA showcases the highest standards of customer care, innovation in service delivery, and a deep commitment to exceeding customer expectations.

Siva employs what he has dubbed his ‘Customer Mania’ mantra to put clients front and centre of all that occurs in his business.

The team have regular audits through Smiley Forms and ServiceMaster’s customer feedback system (TellServiceMaster).

This allows customers to submit personal feedback directly to the team and puts the customer experience at the forefront, allowing Siva to understand where he needs to improve and how to help deliver an even better experience.


CEO of the Year – Brilliance Award

The CEO of the Year Award acknowledges a leader who demonstrates outstanding strategic direction, operational excellence, and the ability to inspire and motivate their organisation based on their track record of accomplishments over the past three years, alongside their commitment to ethical practices, innovation, employee engagement, and their capacity to effect positive change.

Over the last few years, Siva has seen exceptional growth in his business, supported many staff to achieve prestigious qualifications, opened a Woodland to offset the business’ carbon outputs and become a decorated trailblazer for leading and inspiring change across his franchise network.

So, it’s safe to say he’s the worthy winner of this award!


Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

Siva Kugathas and the team at ServiceMaster Clean AAA clean up at Corporate LiveWire Global Awards 2024/25.

Siva Kugathas and his team at ServiceMaster Clean AAA have won big!

After being named Franchisee of the Year at the European Franchise Awards last year, making him the top franchisee in Europe, Siva’s business has also been named best of the best in commercial cleaning at the Corporate LiveWire Global Awards 2024/25.


About ServiceMaster Clean AAA

ServiceMaster Clean Contract Services provides quality and bespoke commercial cleaning services to clients across multiple sectors.

Backed by over 60 years of experience as an industry-leading brand, ServiceMaster Clean Contract Services UK ensures that commercial premises in their care are maintained regularly to the highest standard of hygiene, using the latest technology and expert technicians to deliver a professional and personalised service that always goes above and beyond.

Whether offices, medical facilities, housing associations, car showrooms, schools and education facilities or retail premises, with ServiceMaster Clean, you can rest easy knowing your commercial premises will be impeccably clean and hygienic, no matter what.

ServiceMaster AAA provides contract cleaning across 19 territories from Inverness to Dover under the expert supervision of Siva Kugathas, a highly decorated entrepreneur who has built a thriving UK-wide empire since joining ServiceMaster Clean in 2017.


Corporate LiveWire Global Awards

The Corporate LiveWire Global Awards is a prestigious programme celebrating individuals and businesses from various sectors.

The Global Awards celebrate businesses from various sectors worldwide and recognise winners who go above and beyond.

As Commercial Cleaning Company of the Year, ServiceMaster Clean AAA stood out from the crowd in the busy world of commercial cleaning.

The judges were impressed by the business’s dedication to quality and precision, as well as their tailored process which focuses on the needs and growth of its loyal client base, breeding a culture of high customer satisfaction.

Siva’s approach to customer service is always to exceed client’s desires and leave them in a far better place than they started.

The team have regular audits through Smiley Forms and ServiceMaster’s customer feedback system (TellServiceMaster) which Siva was involved in the innovation of as part of the CSNC.

This allows customers to submit personal feedback directly to the team and puts the customer experience at the forefront, allowing Siva to understand where he needs to improve and how to help deliver an even better experience.

Since implementing this, he has observed a growth in customer satisfaction, measured through industry-recognised Net Promotor Scores (NPS).

In the cleaning industry, an NPS score of above zero is good. 50+ is excellent, and anything over 70 is exceptional. Siva’s scores reached 100 in 2020 and stayed over 50 ever since with a score of 77 in 2023 and 95 last year.


Want expert cleaning from the best of the best?

If you need an award-winning contract cleaner who stands above the crowd when it comes to standards and customer satisfaction, call Siva and his team today on 0800 047 1747.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

Siva Kugathas, owner of ServiceMaster Clean AAA, wins big in the UK Business Awards 2024 for leader and entrepreneurship for the second year running.

European Franchisee of the Year Siva Kugathas from ServiceMaster Clean AAA has been recognised for the second year in a row at the UK Business Awards.

Here’s the full story.


UKBA24

The UK Business Awards were founded to champion enterprise and leadership excellence by recognising exceptional business initiatives.

After winning last year, Siva has once again taken home the Leader of the Year (SILVER) Award as well as Entrepreneur of the Year (GOLD).


Leader of the Year:

This category recognises someone in a leadership position who’s inspired, guided and reassured staff.

With over 925 staff across 19 territories, Siva is dedicated to ensuring his team is at the forefront of his operation, as having the right people in the right places directly impacts the service we deliver to our clients due to our regular on-site audits that allow us to maintain the best possible service to suit your needs.

This, and the exceptional care Siva shows to his staff through 360º feedback sessions and comprehensive mentorship schemes, is a huge contributing factor to his Net Promotor Score of 80+ (more than double the industry average).

Over half of Siva’s sixteen area manager positions were promoted from cleaners – evidencing the success of his ability to mentor and support staff from an entry-level role to a role with more responsibility.

This is all highly unusual in the cleaning industry, not only because, often, cleaners do not progress within a company – usually due to the lack of internal structure to support their growth – but they also tend not to stay in any one company for too long.

Siva has created a stable workplace environment where his staff are happy to come to work and stay with the business for a long time, as they know that they are valued and will be supported should they aspire to develop their skills.


Entrepreneur of the Year

This award is given to a winner who has steered their business to success with innovative ideas, intelligent management techniques and dedication to being the best – which is Siva to a tee!

Siva arrived in the UK at 18 from war-torn Sri Lanka and worked from the minute he arrived on British shores. A single father, he was determined to make a name and a better life for himself and his family. He joined ServiceMaster Clean Contract Services in 2017 from a background in franchise business management and has grown a single unit in Guildford with 17 staff to a 19-territory empire.

Award judge and Training Director for First Impression Training, Marie Cross, said of Siva and his accomplishment:

“What a total inspiration you are, Siva, especially to other young, up-and-coming entrepreneurs who can learn so much from your incredible story of success!”


Need an award-winning cleaner?

If you would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 047 1747 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

We sat down with BFA HSBC UK British Franchise Awards finalist Siva Kugathas from ServiceMaster Clean Contract Services AAA.

Siva Kugathas is ready for the BFA HSBC UK British Franchise Awards.

Siva, the owner of ServiceMaster Clean Contact Services AAA, was named a finalist in the BFA HSBC UK British Franchise Awards 2024 in July after winning big last year.

Siva is being recognised in the Business Builder category for purchasing a profitable resale business and excelling by executing strategies that elevate it from good to great.

We sat down with Siva ahead of the awards finals this week to discuss the awards and see how it feels to be a finalist.


About Siva and ServiceMaster Clean Contract Services AAA

Siva purchased ServiceMaster Clean Contract Services Guildford in 2017 as a resale from an existing franchisee.

At the time, the business turned over £50,000. In a matter of years, he has transformed it into a shining star in his multi-million-pound, multi-territory empire: ServiceMaster Clean AAA.

Using the ServiceMaster Clean model and thorough strategies that combat common hurdles in the cleaning industry, Siva has transformed a good business into something great.


What inspired you to take the plunge and enter the awards? 

“After winning last year, I knew the value that the BFA HSBC UK British Franchise Awards bring to a business. I also didn’t want to rest on my laurels and recognise my business’s overall journey and how we’ve grown in the last year and prove that we can keep getting better and better.”


Why did you specifically choose the category? 

“The Business Builder category lets us tell the story of ServiceMaster Clean AAA from where we started to where we are today. I’m really proud of our journey, and I feel that this category allows us to share and be recognised for that.”


What does being a finalist signify for you and your business?

“Being a finalist means so much. For me, it’s about showcasing who we are and what we do, and it means a lot to be recognised by the BFA and HSBC UK alongside all the other great franchisees. And for my team, it means a lot as well. Not only do we all want to be a part of something great, but without them doing the day-to-day, we wouldn’t be able to grow as we have or do what we do, so any award that recognises the business is also for them.”


 Are you excited for the awards night?

“I am very excited; it is a great event, and it’s always such a fantastic atmosphere with so many accomplished members of the franchising world in the UK in one room.”


Need a new cleaner?

If you would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 047 1747 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

Siva Kugathas, owner of ServiceMaster Clean AAA, has been named Franchisee of the Year at the European Franchise Awards 2024.

 Siva Kugathas has long been a trailblazer in franchising.

He arrived in the UK at 18 from war-torn Sri Lanka and worked from the minute he arrived on British shores.

A single father, he was determined to make a name and a better life for himself and his family.

As a highly decorated entrepreneur with over 20 years of franchising experience working for brands like KFC and Pizza Hut, Siva joined ServiceMaster in 2016 as the owner of ServiceMaster Clean AAA and has been committed to going above and beyond to drive excellence in franchising ever since.

Upon joining ServiceMaster in 2016, Siva transformed a business turning over £50,000 into an empire of nineteen successful territories spanning from Inverness to Dover.

Now, he has risen to new heights, representing UK franchising for ServiceMaster Brands UK and the British Franchise Association as Franchisee of the Year at the European Franchise Federation’s European Franchise Awards 2024, which he dedicated to those who have helped him get to where he is today:

“I am delighted to win this award. First, I would like to thank the BFA for bringing us here and ServiceMaster and their team for helping me get here. Most importantly, thank you to my team for helping me bring home this the biggest award of my career. I want to dedicate this to Kinga Derenowska, who has recently left us. Kinga, this one is for you.”


The winning formula: How Siva became Franchisee of the Year

As Franchisee of the Year, Siva has demonstrated a track record of strong overall development and innovation, care for staff and collaboration with other franchisees within the ServiceMaster Clean brand.

The judges, who were all key figures in the world of franchising from the Netherlands, UK, France and Germany, were so impressed by Siva and his accomplishments that they came to the unanimous decision to award him Franchisee of the Year.

Here’s why…


Employee Advocacy and Development

After doubling the size of his business eighteen months after purchase, Siva acquired eighteen further territories in seven years.

In that time, he has grown his staff from seventeen employees to a 925-strong team who, through Siva’s mentorship, grow in their fields and achieve ambitious targets. All this in an industry with notoriously high staff turnover.

This included adding a sales team supported by ServiceMaster’s head office. This team is responsible for ServiceMaster Clean AAA’s ability to pull in an average of twenty-five monthly contracts.

Siva has also implemented multiple bonus schemes for full-time employees, which is unheard of in cleaning and generates excellent employee advocacy. His sponsorship scheme supports management staff studying any course of their choice to support their growth and development.

This has reduced staff turnover and helped recruit over one hundred and fifty new employees in 2023 – with 98% of his management team being internal promotions from cleaning roles.


Environmental Initiatives and Corporate Social Responsibility

Siva has undertaken several initiatives to reduce his business’s environmental impact as part of an ongoing strategy from ServiceMaster Ltd. to reach net zero by 2030.

Last year, Siva purchased a plot of land named ‘The ServiceMaster Woodland”. He is actively conserving this land to offset the company’s carbon emissions by planting trees for each new contract he wins. YTD, this amounts to over 239 trees and counting, which will absorb over 5000 lbs of carbon yearly!

Siva has donated thousands of pounds and hours to local and international charities.

This has included participating in events for the local YMCA, raising thousands of pounds and donating £5,000 to them for training and development of their staff by providing sponsorship for two years to allow a homeless individual to live in private accommodation.

He also delivers regular non-profit cleaning for them, allowing their facilities to maintain hygiene standards for those in their care. This led them to name a room after ServiceMaster Clean at the Guildford Foyer.

He has taken part in charity initiatives alongside his team, covering 200 miles in one month to sponsor the planting of trees and fundraising to provide shelter for women and children recovering from domestic abuse and gender-based violence.


Franchise Advocacy

As a strong advocate for ServiceMaster and the franchise industry, Siva mentors new franchise prospects and helps fellow franchisees with queries.

He is often the first to respond to a question in the network groups and will visit and host franchisees to share strategies and observations, supports the development of new ideas and is always the first to trial new initiatives, strategies and pilot projects.


Client Support and Satisfaction

Siva’s commitment to going above and beyond also extends to his customers, as his approach to customer service is to exceed his client’s desires and leave them in a far better place than they started.

His team conduct regular audits, allowing customers to submit personal feedback directly to the team to put the customer experience at the forefront, allowing Siva to understand where he needs to improve and how to help deliver an even better experience.

Since implementing this, he has observed a growth in customer satisfaction, measured through industry-recognised Net Promotor Scores (NPS).

In the cleaning industry, an NPS score of above zero is good. 50+ is excellent, and anything over 70 is exceptional. Siva’s scores reached 100 in 2020 and stayed over 50 since, with a score of 77 last year and 80 in 2024 so far.


What’s next for Siva?

Looking into the future, Siva aims to continue researching new ways to better the environment as part of his CSR activities, including the goal to make his fleets electric and his business carbon-neutral by 2030.

Maintaining his impressive growth, he is also on track to hit his goals for the future by following his unstoppable trajectory and utilising his close connection to the network, trust in the brand and passion for delivering a quality service. The future is bright for ServiceMaster Clean AAA.


Need an award-winning cleaner?

If you need an award-winning contract cleaner decorated on a continental level as part of an established and decorated brand, call Siva and his team today on 0800 047 1747.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.