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ServiceMaster Clean Contract Services UK Franchisees Attend ServiceMaster Brands Conference in Las Vegas

Three UK franchise partners attended the ServiceMaster Brands conference in Las Vegas, gaining valuable insights on sales growth, new revenue streams, and business leadership.

UK Franchise Partners Attend Global Brand Conference in Las Vegas

Three UK franchise partners recently travelled to Las Vegas to attend the annual ServiceMaster Restore and ServiceMaster Clean Annual Conference in the United States. CJ Micallef from ServiceMaster Clean Contract Services Manchester, Kevin Harden from ServiceMaster Clean Contract Services Mercia and Siva Kugathas from ServiceMaster Clean Contract Services AAA all had the pleasure of visiting the States for their annual Clean and Restore Conference. The event brought together more than 1,000 franchise owners, leaders, and industry experts from across the global ServiceMaster network.

The conference gave UK partners the chance to learn from top performers, hear from world-class speakers, and bring back practical ideas to support business growth across the UK franchise network.

Attending global events like this is a key part of staying competitive in franchising. It allows franchise owners to see what works in other markets and apply those lessons to their own businesses.

A Strong Focus on Sales Growth

One of the main themes throughout the conference was the importance of maintaining a clear sales focus. Successful franchise businesses do not rely on referrals alone. They invest in structured sales activity to support long-term growth.

Delegates heard how hiring dedicated sales people can help franchise owners scale faster, win larger contracts, and create more predictable income. Businesses that treat sales as a priority tend to grow quicker and remain more stable during challenging periods.

For UK franchise partners, this message reinforced the value of building a strong pipeline and investing in people who can drive new opportunities and programmatic marketing strategies which support business growth locally, regionally and nationally.

Creating New Revenue Streams Through Strategic Partnerships

Another key learning from the conference was the importance of being creative with revenue streams. Many successful franchisees in the US have expanded their services by building relationships with sister services and trusted local partners.

By forming these strategic affiliations, franchise businesses can offer clients a more complete service. This end-to-end approach makes it easier to build long-term customer relationships.

For UK partners, this opened up new ideas about scaling up business and  how collaboration can lead to strategic growth without changing the core business model.

Keynote Message From Admiral William McRaven

One of the standout moments from the conference was the keynote session delivered by William H. McRaven, the retired US Navy Admiral known for leading high-profile military operations.

His message to the audience was simple but powerful, “Don’t ring the bell.”

He spoke about discipline, resilience, and the importance of pushing through difficult moments instead of giving up. The session held the attention of all 1,000+ delegates in the room and left many feeling motivated and energised.

The lessons shared were not only relevant to business, but also to personal life, leadership, and long-term success.

Experiencing the Energy of Las Vegas

Alongside the conference sessions, the UK franchise partners also had the chance to experience the atmosphere of Las Vegas.

Between meetings and events, they spent time exploring the city, visiting well-known landmarks, and enjoying the unique energy the location is famous for. These moments also gave delegates the opportunity to build stronger relationships with franchise owners from other countries.

Networking outside the conference room is often where valuable ideas are shared, and this trip provided plenty of opportunities to connect with the wider global network.

 

Bringing Global Ideas Back to the UK Network

Overall, the conference was a valuable experience for the UK franchise partners who attended. They returned with new ideas, fresh motivation, and practical strategies that can be shared across the wider UK network.

Events like this show the strength of being part of a global franchise brand. Learning from other markets, meeting fellow franchise owners, and hearing from experienced leaders helps businesses continue to grow year after year.

A huge thank you goes to the ServiceMaster Brands US team for the invitation and for delivering a fantastic conference. The experience reinforced the benefits of being part of an international franchise network, and the UK partners are already looking forward to the next event.

If you’re looking for a cleaning company that delivers nothing less than excellence-  speak to ServiceMaster Clean Contract Services today. We’ll keep your business spotless, safe, and ready to impress. Find your nearest ServiceMaster Clean Contract Services business or call 0800 021 3970 today.

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ServiceMaster Clean AAA Receives the 2026 Distinction in Sustainability Award

ServiceMaster Clean AAA has been awarded the 2026 Distinction in Sustainability Award, recognising the company’s outstanding commitment to environmental responsibility within the commercial cleaning sector.

Judges recognised ServiceMaster Clean AAA for their leadership in sustainability, highlighting their measurable progress in reducing environmental impact while maintaining high service standards. This award reflects their effective long-term planning and practical actions with an integrated focus on the environment.

Judges Praise Carbon Neutral Certification

A key achievement in the company’s sustainability journey, as highlighted by the judges, is achieving certified carbon-neutral status through the Carbon Neutral Project.

This certification highlights ServiceMaster Clean AAA’s commitment to reducing its environmental impact, recognised through an independent assessment.

The judges commended initiatives such as the ServiceMaster AAA Woodland project for their proactive sustainability efforts in an industry known for its resource intensity.

Siva Kugathas, ServiceMaster Clean AAA Managing Director, comments:

“We are incredibly honoured to receive the Distinction in Sustainability Award. This recognition reflects the hard work of our entire team and our ongoing commitment to sustainability. From achieving carbon-neutral status to integrating greener practices across our services, we are proud of the progress we’ve made. Sustainability is at the heart of everything we do, and we will continue to build on these efforts to make a positive impact on both our clients and the environment.”

Sustainability Embedded in Operations

Judges further recognised ServiceMaster Clean AAA for embedding sustainability into its daily operations. The company has made significant strides in adopting greener cleaning practices and promoting environmentally responsible processes throughout its services.

ServiceMaster Clean AAA regularly evaluates its operations to identify sustainable methods that reduce environmental impact while maintaining high service standards.

Industry Recognition and Leadership

ServiceMaster Clean AAA has been recognised as an industry leader in sustainable practices. Judges commended the company for showing that environmental responsibility aligns with commercial success, setting a positive example for others.

ServiceMaster Clean AAA received the 2026 Distinction in Sustainability Award, highlighting its commitment to responsible leadership and sustainable business practices.

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ServiceMaster Clean Sponsors Business Awards: Shining the Spotlight on Surrey’s Best SMEs

ServiceMaster Clean AAA sponsors SME Surrey Business Awards, recognising local entrepreneurial excellence.

It’s fair to say ServiceMaster Clean AAA have been to a decent share of awards ceremonies.

As recipients of multiple prestigious awards from the European Franchise Federation’s Franchisee of the Year 2024 to Cleaning Company of the Year, and Industry Eagle Awards, the business turned its attention to the other side of the stage recently as sponsors of the SME Surrey Business Awards 2025.

This blog post has all the details.

The SME Surrey Business Awards

The SME Surrey Business Awards recognise industrious, hardworking and enterprising SMEs in Surrey. Made up of twenty categories from business excellence to CSR and community activity, growth, and digital innovation, there is something that allows any successful business in Surrey to be recognised for its efforts.

As multiple-time winners of the SME Surrey Business Awards for many years running, ServiceMaster Clean AAA has stepped up as the sponsor in association with the awards over the last few years, joining the judging panel and, speaking at, and sponsoring the ServiceMaster Clean Contract Services AAA Business Person of the Year and Service Excellence awards to recognise how local SMEs are going above and beyond.

They were also joined by ServiceMaster Brands UK Managing Director, Alan Lewin and ServiceMaster Clean Contract Services Brand Leader, Guy Strang, who each sat on the judging panel and lent their wealth of expertise to the judging process to help recognise the eighteen winners.

A process that was a great honour, says Siva Kugathas, ServiceMaster Clean Contract Services AAA owner:

“It’s been a real pleasure to be a judge and sponsor for the SME Surrey Business Awards again this year. As someone who has been on the other side of the process many times, seeing behind the curtain and getting a glimpse of all the up-and-coming talent in the area over the last few years has been a real source of inspiration and pride. My heartfelt congratulations to all of the winners and deserving finalists. We hope to see many of you again next year!”

Want award-winning cleaning?

If you need an award-winning contract cleaner from an established and decorated brand, call Siva and his team today on 0800 047 1747 for a range of premium janitorial services across a range of sectors.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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Two ServiceMaster Clean Businesses Awarded for Commitment to Supporting the Environment

ServiceMaster Clean AAA and ServiceMaster Clean by Deeland have been recognised for their dedication to environmental initiatives with Capital Fleet Solutions’ North Star Invest in the Future Awards.

At ServiceMaster Clean, many of our businesses work hard to do their bit to minimise the impact of their operations on the environment.

Two of these businesses, ServiceMaster Clean AAA and ServiceMaster Clean by Deeland, were recognised with Capital Fleet Solutions’ North Star Invest in the Future Awards for going above their commitment to greener cleaning and business practices at the ServiceMaster Thrive in 2025 conference and gala evening.

ServiceMaster Clean by Deeland – Best Environmental Initiatives

From innovative ideas to thoughtful changes, ServiceMaster Clean by Deeland have demonstrated exceptional commitment and action that’s not only driven environmental change but set a powerful example for the whole brand.

Collecting the award on behalf of the business, Jane Paisley says they were motivated to start looking into being more environmentally friendly because it means a great deal to their clients.

“It’s a great way to show our clients that we’re trying our best to be part of a positive change and share that we are doing our bit to try by changing what we can influence, like washing and reusing materials, deploying electric cars and vans and using eco-friendly products where we can.“

Carbon Neutral Award

This award recognises ServiceMaster Clean AAA as a truly forward-thinking business, one that has made carbon neutrality not just a goal, but a reality.

It celebrates their leadership in sustainability, commitment to environmental responsibility, and the determination to leave a lighter footprint on our planet.

Having taken clear, measurable steps to make this happen through their ServiceMaster Clean AAA Woodland and even becoming certified carbon neutral in 2024, ServiceMaster Clean AAA were the worthy winner!

Collecting the award, owner Siva Kugathas says he was motivated to do so after considering the impacts of climate change on future generations.

“The key part for us is that I have a family, most of the rest of our team as a family, and we want to create a better world for our children and grandchildren and their children and grandchildren.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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ServiceMaster Clean AAA Awarded for Commitment to Staff and Community

ServiceMaster Clean AAA has been recognised for its commitment to its people, from staff to their wider community, through two coveted North Star Invest Awards.

The ServiceMaster Thrive in 2025 conference and gala evening saw Siva Kugathas and his team take home multiple prestigious awards for growth, client satisfaction and employee contributions.

But that’s not all, they also walked away at the end of the night with two prestigious North Star Invest Awards for their support and investment in their stakeholders and their well-being.

A Great Place to Work

This award honours businesses that truly prioritise their people by putting meaningful initiatives in place to strengthen engagement, boost staff retention, and create an environment where their team feel supported and motivated. These efforts lay the foundation for long-term success and help maintain a competitive edge in the local market.

As this year’s winners, ServiceMaster Clean AAA has shown exactly what that looks like in action to create a great place to work. From team outings to build a stronger work culture to sponsoring employees in developing their skills in any subject or area of personal development they choose, they’ve built a culture where achievement is celebrated, and teamwork thrives, resulting in a committed, high-performing team that delivers consistent results.

Collecting the award on behalf of the business was Operations Support Manager Jibu Sahadevan Sukritha, who fittingly provides a key example of the business’s support for its people, as he was sponsored by the company to work in the UK when he first started, and the company paid for him to come to the UK and took care of all his legal proceedings.

He testified upon receiving the award how well-deserved the award was, saying:

“It’s like a second home for me, from the team, our development and all my colleagues, everything.”

Giving Back to the Community

This award recognised ServiceMaster Clean AAA as a business that embodies the spirit of giving back. They give not only locally but also internationally. From supporting local charity events and making generous financial contributions to backing team members in their fundraising efforts and engaging in international initiatives, their impact is both far-reaching and deeply personal.

“ Giving back to the community is important to me. I think personally, to me, it’s in my DNA. That’s how I’ve been brought up, and that’s the way I want my company to be,” said Siva upon collecting his award.

“We split three ways on who we support. One is the local people in need: we put homeless people into their own homes to live in partnership with our local YMCA, and I’m very, very proud of that. That’s the thing that gives me the most satisfaction about our community activity, putting those people from the street into accommodation and sheltering them, giving them food, giving them clothing, and giving them the security and getting them off the street.”

“We provide various things to our staff as well, to help, educate and support them. And also recently, as of two years ago, we started to look after the environment, and that’s very close to my heart.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, contact Siva and his team on 0800 047 1747 today.

Or nationwide,  find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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Five ServiceMaster Clean Businesses Celebrate Winning Coveted Customer Satisfaction Awards

ServiceMaster Clean business owners from across the UK celebrated winning awards for customer satisfaction at the ServiceMaster Thrive in 2025 Gala.

Five ServiceMaster Clean Contract Services businesses were recognised for their dedication to supporting their customers and their excellent client satisfaction, winning coveted ServiceMaster Clean customer awards at the ServiceMaster Thrive in 2025 conference and gala evening.

This blog post has all the details.

Achieving Excellent Customer Satisfaction

The five businesses awarded all shared one common denominator: exceptional customer service and a dedication to go above and beyond for those they serve.

Two businesses, ServiceMaster Clean AAA and ServiceMaster Clean North East, were celebrated for their extraordinary Net Promoter Scores (NPS). In the cleaning industry, an NPS of above zero is good, with an industry average of 16 in the UK. Siva Kugathas, Chris Bewitt, and their teams were awarded for exceeding this standard, with each achieving a score above 50!

Meanwhile, ServiceMaster Clean Winchester, Bradford, and Dudley were awarded for the exceptional customer service they provided for our multi-site nationwide contract cleaning clients. Each of these businesses, as measured through satisfaction surveys completed by our clients, achieved a perfect 100%!

Congratulations, all!

Need award-winning cleaning?

If you would benefit from professional contract cleaning services from an award-winning business, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean AAA Shortlisted for European Cleaning and Hygiene Awards 2025

Siva Kugathas has been shortlisted for Leader of the Year at the European Cleaning and Hygiene Award 2025.

After receiving a record number of entries this year, the finalists of the European Cleaning and Hygiene Awards 2025 have been shortlisted, including our very own Siva Kugathas from ServiceMaster Clean AAA.

The judges have selected the finalists who have demonstrated outstanding innovation, impact and commitment over the past year.

Michelle Marshall, editor of European Cleaning Journal and founder of the awards, said:

“We’re thrilled to reveal the 2025 finalists. This year’s entries showcased extraordinary passion, innovation and progress within the industry. The quality and diversity of submissions made the judges’ task incredibly tough, but we are confident that each finalist represents the best in class across Europe.”

Siva, who has already added significantly to his trophy cabinet this year, having been named the European Franchise Federation’s Franchisee of the Year last year, has been shortlisted for Leader of the Year.

As an inspired leader who always aims to lead from the front, Siva is always working to inspire the best in his team, whether through employee mentorship and bonus schemes, a group gym training programme or social events for his teams spread across his nineteen territories across the UK.

The winners will be announced during the annual gala dinner and awards ceremony. The venue this year is the iconic National Museum of Scotland in Edinburgh, UK, offering guests an unforgettable evening of celebration in the heart of the Scottish capital.

“We look forward to welcoming everyone to Edinburgh this October,” added Michelle Marshall.

“Whether you’re shortlisted or not, the event is a fantastic opportunity to recognise our collective achievements, network with industry peers, and celebrate the successes that are shaping the future of the cleaning and hygiene sector.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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ServiceMaster Clean AAA Inducted into Corporate LiveWire Global Awards Hall of Fame

ServiceMaster Clean AAA: hot off the press and into the Hall of Fame!

Siva Kugathas and his team at ServiceMaster Clean AAA are centre stage as the cover stars of this year’s Corporate LiveWire Global Awards Magazine and inductees into their Hall of Fame as a multi-award winner!

This blog post has all the details.

As the winner of Commercial Cleaning Company of the Year, ServiceMaster Clean AAA stood out from the crowd in the busy world of commercial cleaning for its dedication to quality and precision, tailored processes and culture of high customer satisfaction.

Having won this accolade in 2024 and 2025, the business has been inducted into the awards’ Hall of Fame and is standing out as the featured cover star of this year’s awards magazine!

An honour for which business owner Siva Kugathas travelled to Las Vegas to collect the award, mark his induction and (of course) take a photo with his magazine cover.

Sharing the secret to success in commercial cleaning

For ServiceMaster Clean Contract Services AAA, success in commercial cleaning has involved ensuring excellence across multiple sectors, from health and medical facilities, educational environments, housing associations, retail and car showrooms, and offices and commercial spaces.

Their four-page spread in the Global Awards Magazine details their success in these spaces, and how they service the clients in these industries and their unique cleaning needs.

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business that gives back to their community and planet, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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ServiceMaster Clean owner Awarded at Global Business Conclave at the House of Lords

ServiceMaster Clean AAA owner Siva Kugathas has been recognised as a Global Power Leader at the 2025 Global Business Conclave at the House of Lords.

It continues to be a great year for ServiceMaster Clean AAA owner Siva Kugathas, who has already been awarded Commercial Cleaning Company of the Year at the Corporate LiveWire Global Awards and multiple International Brilliance Awards, but has now reached new heights by being invited to attend and speak at the renowned Global Business Conclave at the House of Lords.

To top it all off, Siva was awarded the Global Transformational Leader Award as part of this year’s Global Power Leader awards.

This blog post has all the details.

Global Power Leader Awards: Global Business Conclave

The Global Power Leader Awards, held annually at the Global Business Conclave, celebrate pioneering brands and leaders who have redefined industries through innovation, sustainability, and ethical leadership.

The World Centre for Research and Consulting (WCRCInt) holds the Conclave in the iconic Peers Room of the House of Lords.

The event was attended by over 150 policymakers, executives and thought leaders from over thirty nations, creating a truly global collaboration and community. This included several notable dignitaries including Lords, Ambassadors, Baronesses, and mayors.

Awardees were selected through WCRCInt’s 8-month independent evaluation framework, designed to ensure objectivity and rigor.

Key stages included Global Nominations. These are open submissions from 150+ countries, vetted for eligibility using data-driven analysis evaluating quantitative metrics regarding sustainability market influence and qualitative insights like stakeholder impact and ethical governance.

Awardees were then peer and expert reviewed under assessment from a 25-member panel of industry leaders, academics, and policymakers and third-party audits, where they were validated by independent auditors to confirm transparency and accuracy.

“Our methodology blends innovation with integrity. Every awardee has demonstrated measurable, scalable impact aligned with global sustainability goals,” emphasised Abhimanyu Ghosh, Group Editorial Director of WCRCINT”.

Siva was invited and awarded as a Global Power Leader for his astonishing business transformation and commitment to his people and community and transforming his business from a single area to a 19-territory empire in just a matter of years, all the while hiring over 900 staff in communities across the UK, fostering local talent, and donating countless hours and pounds to charities and sustainable business practices.

Lord Swraj, Chairperson of Jury, WCRCINT &. Global Industrialist underscored the significance of winning such an award:

“The Global Business Conclave 2025 isn’t just an awards ceremony—it’s a movement. These brands and leaders are architects of a new economic paradigm, where profit and purpose coexist.”

Speaking on Corporate Social Responsibility and Business Change

For Siva, one of the highlights of the event was bringing his family in attendance to the House of Lords to support and cheer him on as he accepted his award.

“I was delighted to be invited and to attend, for both myself and my family and my team, this is all testament to our hard work, and I am very grateful for everyone involved and for receiving this once in a lifetime opportunity and recognition.”

Siva was also asked to speak to the other members of the congregation about his journey, thoughts and advice for creating a business that transforms the world around it for the good of all it touches.

Echoing throughout the hallowed halls, Siva called for the other attendees to recognise the success rooted in a strong work ethic and integrity and values that support a healthy business and conscious, highlighting the importance of corporate responsibility and giving back to the community.

“I arrived in the UK at 18 after leaving my home country of Sri Lanka, which, at the time, was in the midst of a civil war, and worked from the minute I arrived on British shores. As a single father, I was determined to make a name and a better life for myself and my family. I have since raised two well-adjusted children into adulthood and am committed to continuing to set a good example for them and those around me.”

“This has informed my approach to doing business, as I am determined to take care of my community and work hard to engage with it at every level through my business. This philanthropic core is also baked into my culture, wherein there is no question or ulterior rationale for ‘giving back’, as it were. Community is everything. So, of course, giving back is just what you do.”

“When I first began my business, one of my goals was always to be a business that cares. In just eight years, we have made a tangible impact on the people in our communities across the UK. We do this through different initiatives, focusing on areas and topics I and my team are impassioned by, whether supporting educational groups and sessions to help support children in underfunded areas, mentorship of staff, combatting homelessness through continued work with our local YMCA, championing local businesses by sponsoring SME awards and accreditations or bettering the environment. It is the latter, though, which has been a key focus for me in recent years, as clients across the sectors we serve increasingly focus on their environmental impact. In our market, sustainability has become a hot-button topic, but many businesses, despite possibly having the most skin in the game, have been slow on the uptake. In fact, Forbes recently estimated that although 90% of companies agree that sustainability is essential, only 60% have implemented any strategy to improve their practices. It’s almost 10 years since Ray Anderson, Founder of Interface, spoke on environmental corporate responsibility and coined the phrase ‘comply is not a vision’.”

“Together, we can shape a future where our businesses—and the communities they serve—thrive because of our commitment to care, responsibility, and sustainability. I hope you’ll all be a part of this journey with me!”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business that gives back to their community and planet, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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ServiceMaster Clean AAA owner Awarded for Inspired Entrepreneur and Leadership in UKBA24

Siva Kugathas, owner of ServiceMaster Clean AAA, wins big in the UK Business Awards 2024 for leader and entrepreneurship for the second year running.

European Franchisee of the Year Siva Kugathas from ServiceMaster Clean AAA has been recognised for the second year in a row at the UK Business Awards.

Here’s the full story.

UKBA24

The UK Business Awards were founded to champion enterprise and leadership excellence by recognising exceptional business initiatives.

After winning last year, Siva has once again taken home the Leader of the Year (SILVER) Award as well as Entrepreneur of the Year (GOLD).

Leader of the Year:

This category recognises someone in a leadership position who’s inspired, guided and reassured staff.

With over 925 staff across 19 territories, Siva is dedicated to ensuring his team is at the forefront of his operation, as having the right people in the right places directly impacts the service we deliver to our clients due to our regular on-site audits that allow us to maintain the best possible service to suit your needs.

This, and the exceptional care Siva shows to his staff through 360º feedback sessions and comprehensive mentorship schemes, is a huge contributing factor to his Net Promotor Score of 80+ (more than double the industry average).

Over half of Siva’s sixteen area manager positions were promoted from cleaners – evidencing the success of his ability to mentor and support staff from an entry-level role to a role with more responsibility.

This is all highly unusual in the cleaning industry, not only because, often, cleaners do not progress within a company – usually due to the lack of internal structure to support their growth – but they also tend not to stay in any one company for too long.

Siva has created a stable workplace environment where his staff are happy to come to work and stay with the business for a long time, as they know that they are valued and will be supported should they aspire to develop their skills.

Entrepreneur of the Year

This award is given to a winner who has steered their business to success with innovative ideas, intelligent management techniques and dedication to being the best – which is Siva to a tee!

Siva arrived in the UK at 18 from war-torn Sri Lanka and worked from the minute he arrived on British shores. A single father, he was determined to make a name and a better life for himself and his family. He joined ServiceMaster Clean Contract Services in 2017 from a background in franchise business management and has grown a single unit in Guildford with 17 staff to a 19-territory empire.

Award judge and Training Director for First Impression Training, Marie Cross, said of Siva and his accomplishment:

“What a total inspiration you are, Siva, especially to other young, up-and-coming entrepreneurs who can learn so much from your incredible story of success!”

Need an award-winning cleaner?

If you would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 047 1747 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean AAA Goes Green!

ServiceMaster Clean AAA has been certified carbon neutral.

You can’t deny the team at ServiceMaster Clean AAA is doing its bit for the environment.

The business, which offers professional and expert contract cleaning services across 19 territories from Inverness to Dover, has spent the last year cultivating a protected plot of land to help offset its carbon emissions and do its bit to support the environment.

Now, the business, owned by European Franchisee of the Year winner Siva Kugathas,  has taken another major step toward continued sustainability and net zero by becoming certified carbon neutral by the Carbon Neutral Project.

This blog post has all the details.

Carbon Neutral Project

Carbon Neutral Project is an independent organisation that assesses businesses’ sustainability practices to ensure they meet the rigorous standards required to be certified carbon neutral.

By achieving this certification, the project has ensured ServiceMaster Clean AAA has been thoroughly assessed and adheres to the strictest credibility and accuracy requirements, reaffirming its commitment to providing superior cleaning solutions while putting the environment first.

Upon being awarded the certification, business owner Siva Kugathas said:

“We’re thrilled to have been certified carbon neutral by the Carbon Neutral Project, as it is a way for us to outwardly demonstrate our commitment to lowering our carbon footprint and adopting greener techniques throughout everything we do, such as the ServiceMaster Clean AAA Woodland.”

“As we continue to innovate and grow, we’ll remain focused on reducing our environmental impact to hit Net Zero by 2030 and drive positive change for a cleaner, greener future.”

Need a greener cleaner?

If you need an award-winning and certified carbon-neutral contract cleaner, call Siva and his team today on 0800 047 1747.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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BFA HSBC UK British Franchise Awards 2024 Countdown and Sit-down: Siva Kugathas

We sat down with BFA HSBC UK British Franchise Awards finalist Siva Kugathas from ServiceMaster Clean Contract Services AAA.

Siva Kugathas is ready for the BFA HSBC UK British Franchise Awards.

Siva, the owner of ServiceMaster Clean Contact Services AAA, was named a finalist in the BFA HSBC UK British Franchise Awards 2024 in July after winning big last year.

Siva is being recognised in the Business Builder category for purchasing a profitable resale business and excelling by executing strategies that elevate it from good to great.

We sat down with Siva ahead of the awards finals this week to discuss the awards and see how it feels to be a finalist.

About Siva and ServiceMaster Clean Contract Services AAA

Siva purchased ServiceMaster Clean Contract Services Guildford in 2017 as a resale from an existing franchisee.

At the time, the business turned over £50,000. In a matter of years, he has transformed it into a shining star in his multi-million-pound, multi-territory empire: ServiceMaster Clean AAA.

Using the ServiceMaster Clean model and thorough strategies that combat common hurdles in the cleaning industry, Siva has transformed a good business into something great.

What inspired you to take the plunge and enter the awards? 

“After winning last year, I knew the value that the BFA HSBC UK British Franchise Awards bring to a business. I also didn’t want to rest on my laurels and recognise my business’s overall journey and how we’ve grown in the last year and prove that we can keep getting better and better.”

Why did you specifically choose the category? 

“The Business Builder category lets us tell the story of ServiceMaster Clean AAA from where we started to where we are today. I’m really proud of our journey, and I feel that this category allows us to share and be recognised for that.”

What does being a finalist signify for you and your business?

“Being a finalist means so much. For me, it’s about showcasing who we are and what we do, and it means a lot to be recognised by the BFA and HSBC UK alongside all the other great franchisees. And for my team, it means a lot as well. Not only do we all want to be a part of something great, but without them doing the day-to-day, we wouldn’t be able to grow as we have or do what we do, so any award that recognises the business is also for them.”

 Are you excited for the awards night?

“I am very excited; it is a great event, and it’s always such a fantastic atmosphere with so many accomplished members of the franchising world in the UK in one room.”

Need a new cleaner?

If you would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 047 1747 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean owner named Franchisee of the Year in European Franchise Awards 2024

Siva Kugathas, owner of ServiceMaster Clean AAA, has been named Franchisee of the Year at the European Franchise Awards 2024.

 Siva Kugathas has long been a trailblazer in franchising.

He arrived in the UK at 18 from war-torn Sri Lanka and worked from the minute he arrived on British shores.

A single father, he was determined to make a name and a better life for himself and his family.

As a highly decorated entrepreneur with over 20 years of franchising experience working for brands like KFC and Pizza Hut, Siva joined ServiceMaster in 2016 as the owner of ServiceMaster Clean AAA and has been committed to going above and beyond to drive excellence in franchising ever since.

Upon joining ServiceMaster in 2016, Siva transformed a business turning over £50,000 into an empire of nineteen successful territories spanning from Inverness to Dover.

Now, he has risen to new heights, representing UK franchising for ServiceMaster Brands UK and the British Franchise Association as Franchisee of the Year at the European Franchise Federation’s European Franchise Awards 2024, which he dedicated to those who have helped him get to where he is today:

“I am delighted to win this award. First, I would like to thank the BFA for bringing us here and ServiceMaster and their team for helping me get here. Most importantly, thank you to my team for helping me bring home this the biggest award of my career. I want to dedicate this to Kinga Derenowska, who has recently left us. Kinga, this one is for you.”

The winning formula: How Siva became Franchisee of the Year

As Franchisee of the Year, Siva has demonstrated a track record of strong overall development and innovation, care for staff and collaboration with other franchisees within the ServiceMaster Clean brand.

The judges, who were all key figures in the world of franchising from the Netherlands, UK, France and Germany, were so impressed by Siva and his accomplishments that they came to the unanimous decision to award him Franchisee of the Year.

Here’s why…

Employee Advocacy and Development

After doubling the size of his business eighteen months after purchase, Siva acquired eighteen further territories in seven years.

In that time, he has grown his staff from seventeen employees to a 925-strong team who, through Siva’s mentorship, grow in their fields and achieve ambitious targets. All this in an industry with notoriously high staff turnover.

This included adding a sales team supported by ServiceMaster’s head office. This team is responsible for ServiceMaster Clean AAA’s ability to pull in an average of twenty-five monthly contracts.

Siva has also implemented multiple bonus schemes for full-time employees, which is unheard of in cleaning and generates excellent employee advocacy. His sponsorship scheme supports management staff studying any course of their choice to support their growth and development.

This has reduced staff turnover and helped recruit over one hundred and fifty new employees in 2023 – with 98% of his management team being internal promotions from cleaning roles.

Environmental Initiatives and Corporate Social Responsibility

Siva has undertaken several initiatives to reduce his business’s environmental impact as part of an ongoing strategy from ServiceMaster Ltd. to reach net zero by 2030.

Last year, Siva purchased a plot of land named ‘The ServiceMaster Woodland”. He is actively conserving this land to offset the company’s carbon emissions by planting trees for each new contract he wins. YTD, this amounts to over 239 trees and counting, which will absorb over 5000 lbs of carbon yearly!

Siva has donated thousands of pounds and hours to local and international charities.

This has included participating in events for the local YMCA, raising thousands of pounds and donating £5,000 to them for training and development of their staff by providing sponsorship for two years to allow a homeless individual to live in private accommodation.

He also delivers regular non-profit cleaning for them, allowing their facilities to maintain hygiene standards for those in their care. This led them to name a room after ServiceMaster Clean at the Guildford Foyer.

He has taken part in charity initiatives alongside his team, covering 200 miles in one month to sponsor the planting of trees and fundraising to provide shelter for women and children recovering from domestic abuse and gender-based violence.

Franchise Advocacy

As a strong advocate for ServiceMaster and the franchise industry, Siva mentors new franchise prospects and helps fellow franchisees with queries.

He is often the first to respond to a question in the network groups and will visit and host franchisees to share strategies and observations, supports the development of new ideas and is always the first to trial new initiatives, strategies and pilot projects.

Client Support and Satisfaction

Siva’s commitment to going above and beyond also extends to his customers, as his approach to customer service is to exceed his client’s desires and leave them in a far better place than they started.

His team conduct regular audits, allowing customers to submit personal feedback directly to the team to put the customer experience at the forefront, allowing Siva to understand where he needs to improve and how to help deliver an even better experience.

Since implementing this, he has observed a growth in customer satisfaction, measured through industry-recognised Net Promotor Scores (NPS).

In the cleaning industry, an NPS score of above zero is good. 50+ is excellent, and anything over 70 is exceptional. Siva’s scores reached 100 in 2020 and stayed over 50 since, with a score of 77 last year and 80 in 2024 so far.

What’s next for Siva?

Looking into the future, Siva aims to continue researching new ways to better the environment as part of his CSR activities, including the goal to make his fleets electric and his business carbon-neutral by 2030.

Maintaining his impressive growth, he is also on track to hit his goals for the future by following his unstoppable trajectory and utilising his close connection to the network, trust in the brand and passion for delivering a quality service. The future is bright for ServiceMaster Clean AAA.

Need an award-winning cleaner?

If you need an award-winning contract cleaner decorated on a continental level as part of an established and decorated brand, call Siva and his team today on 0800 047 1747.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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One Year of the ServiceMaster Clean AAA Woodland!

Wishing a very happy first birthday to the ServiceMaster Clean AAA Woodland.

 Last year, the owner of ServiceMaster Clean AAA, Siva Kugathas, undertook a huge step to buy and conserve a plot of land in Devon as a hub of environmental conservation to offset the carbon output of the business and help it in its goal of joining franchisor ServiceMaster of being carbon neutral by 2030.

This effort has been recognised as part of the business development and ingenuity that has seen Siva and the business win multiple awards in the last year and contribution to his achievement of being named a finalist in the BFA HSBC UK British Franchise Awards 2024 after winning two categories last year.

But what is the ServiceMaster Clean AAA Woodland? How does it work? And what has been its impact so far?

What is the ServiceMaster Clean AAA Woodland and what has the impact been?

Siva and the team at AAA strongly believe that, as a business, reducing their carbon footprint to help combat climate change is part of their social responsibility.

In the cleaning industry, travel by car/van is essential to ensure our cleaning equipment is transported safely to where it needs to be.

As driving is a massive contributor to carbon output, Siva’s goal is to offset the carbon his teams put out.

Siva planned to plant trees for each new client his team provides services for to help put more oxygen into the atmosphere and offset carbon emissions.

However, having consulted with a local ecologist and discussed the condition of the biome, he now incorporates complementary trees and plant life into the existing land, turning the area into a conservation site to preserve and nurture the woodland.

So, while he is still planting new greenery to offset carbon emissions, he is also working carefully to care for this patch of nature and ensure it becomes a haven for local plants and wildlife.

In the first year since the woodland had its grand opening, this amounts to over 239 trees and counting, which will absorb over 5000 lbs of carbon yearly!

Need a professional contract cleaning service?

Could you benefit from professional, personal, and ethical contract cleaning services?

Siva and his teams across 19 territories are ready and waiting to help you take the hassle out of your cleaning, with the bonus of a tree planted in your honour.

If you’re in Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, Lincolnshire, East Lancashire, Aberdeen, Inverness, Stirling or Carlisle and surrounding areas, contact Siva and his team today on 01483 575939 for a free, no-obligation quotation.

Or, nationwide, call 0845 201 1184 or find your nearest ServiceMaster Clean Contract Services business today and learn the value of a cleaner that cares.

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Three ServiceMaster Clean Businesses make the shortlist for the BFA HSBC UK British Franchise Awards 2024

Three franchise business owners from ServiceMaster Clean Contract Services have risen to the top of the franchising world as finalists in the BFA HSBC UK British Franchise Awards 2024.

Within the world of franchising, the BFA HSBC UK British Franchise Awards are some of the most prestigious awards a franchise business and brand can win.

They celebrate excellence and showcase the innovation, dedication, and positive impacts franchises make across the UK.

In this, its 35th Year, the awards have seen a record number of entrants, with hundreds of businesses across the nation throwing their hats into the ring for consideration from the expert judging panel: spearheaded by the BFA’s Chief Executive, Pip Wilkins and HSBC UK’s Head of Franchising, Gillian Morris.

Despite the competition, not one, not two, but three ServiceMaster Clean Contract Services businesses are among the final shortlist of applicants across three categories.

ServiceMaster Clean Contract Services Manchester – HSBC UK Best in Class Multi-Unit Single Brand Award

The BFA describe the HSBC UK best-in-class multi-unit awards as ‘like no other.’

It recognises business owners who have built empires in franchising.

The judges were looking for ‘a franchisee [who] has a clear passion for business and is a master of managing management teams.’

CJ Micallef is the daughter of ServiceMaster Clean Contract Services Manchester’s original owners, Sarah and Martin Steinman, who started the business in 1991 and operated out of the conservatory of their family home.  

CJ joined the company in 2004 as a Key Account Manager after a career working in leadership roles for companies like Starbucks Coffee.

Today, she is Managing Director, having taken the reigns of the family business.

She has been instrumental in expansion through the growth of the business’s turnover, capacity, and efficiency.

The business boasts one of the ServiceMaster Clean brand’s largest local market shares, achieved through organic and local sales growth, and only eight national accounts, despite only covering one major city and competing with approximately 440 cleaning companies.

In 2019, CJ created a five-year plan to reach a £5 million turnover when turning over £2.5 million.

They have achieved above and beyond their goals and, with a current turnover of £5.2 million, are growing in line with their 37% growth in the last year and consistent growth in previous years.

When they formulated these goals, they were primed for growth but were halted by COVID-19. They have since grown by over £2 million in two years.

They have expanded both licenses to have much greater coverage across Greater Manchester and Cheshire through a fleet of branded vehicles, which have grown by 17 cars in the past 12 months, improving the business’s operational capacity and efficiency and the size of the franchise operation through our market share and brand visibility locally.

The franchise now serves 200 clients across 850 sites in vital markets like offices, schools and housing associations.

ServiceMaster by Deeland – HSBC UK Best in Class Multi-Unit Multi-Brand Award

ServiceMaster by Deeland is also shortlisted in the Best-in-Class Multi-Unit category as a Multi-Branded operation due to the professional residential and commercial carpet and upholstery and disaster restoration services, they provide under the ServiceMaster Restore and ServiceMaster Clean brands alongside their contract cleaning services.

The business was started by Contract Services franchisee Nick Dee Shapland in 1991 as a sole trader in Newbury and Reading.

In 2021 it became an Employee Ownership Trust, whereby 80% of the company shares are held in trust on behalf of the employees. 

This structurally ensures that their staff can contribute to ideas within the company and benefit from a shareholder distribution scheme.

Not only does this result in greater longevity and expertise amongst their team, but it also ensures that staff are actively invested in the success and growth of the business and go ‘above and beyond’ in providing excellent customer service with a real financial motivation to achieve growth.

All this has contributed to their achievements in business success in the wider world and ServiceMaster’s franchise network.

Not only did they achieve their franchisor-set target of 10% growth annually over the last five years, but they also received multiple awards for growth and environmental initiatives.

ServiceMaster Clean AAA – Business Builder Award

After winning big last year by taking home the Franchisee Trailblazer and People’s Choice awards, Siva Kugathas is now shortlisted in the brand new Business Builder category.

This award recognises a franchisee who has purchased a profitable resale business and

is now excelling by executing strategies that elevate it from good to great.

Siva purchased ServiceMaster Clean Contract Services Guildford in 2017 as a resale from an existing franchisee.

At the time, the business turned over £50,000. In a matter of years, he has transformed it into a shining star in his multi-million-pound, multi-territory empire: ServiceMaster Clean AAA.

Using the ServiceMaster Clean model and thorough strategies that combat common hurdles in the cleaning industry, Siva has transformed a good business into something great.

He has been ambitious from the start, with an initial goal of creating more job opportunities and rapid growth within the local area.

His practices around employee mentorship, customer satisfaction, ‘celebrity service’ and employing a dedicated sales team allowed him to transform his business into a bastion of success.

Initially doubling the size of his operation in just 18 months, he has also acquired 18 further territories in 7 years to grow to a turnover of £6 million last year.

Now, as a top-performing franchisee, he is committed to exceeding client expectations and driving the business to achieve a target of a £10 million turnover by 2027.

The awards evening

Our business owners and their fellow finalists will now spend the next few months working on the next round of judging before the winners are announced in November at the end of the BFA’s annual conference.

The night will be led by Pip and Gillian, who each had highly complementary words for all of the worthy finalists:

Pip Wilkins said:

“We are delighted to be celebrating our 35th year of the BFA awards this year and as always, another exceptionally difficult round of shortlisting for Gillian and I.

Congratulations to each and every one of you who have made the finals; this is in itself a huge achievement and one you should be extremely proud of. The team and I look forward to seeing you in November.”

Gillian Morris added:

“My heartfelt congratulations to the deserving finalists in this year’s British Franchise Awards.”

“Shortlisting the entries and choosing the finalists is one of the toughest challenges of my year but it’s one I love.”

“I was truly inspired by the brilliant businesses amongst this year’s entrants and the finalists really do represent the best of British franchising.”

Want to work with award-winning contract cleaners?

If you would like to benefit from a cleaning service from professional and award-winning local experts, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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ServiceMaster Clean AAA cleans up multiple awards during Spring Forward event

ServiceMaster Clean Contract Services AAA has been awarded multiple prestigious awards for growth, customer satisfaction and more.

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

It was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.

The Awards Won

Growth Awards

One of the most highly decorated attendees of the night was ServiceMaster Clean Contract Services AAA, recognised for growth of over £5M in 5 years and £1.5M the last year.

NPS Customer Award

The team was also awarded for their excellent NPS and customer satisfaction.

With an NPS of +77, they far exceed the industry average of 40, demonstrating how they go above and beyond to deliver exceptional customer service.

When collecting this award, business owner Siva Kugathas remarked on the significance of customer service:

“Customers are everything. Without customers, we don’t mean anything, so taking this award has shown that we are doing something we should be doing by [making them happy.”

Employee Engagement Initiatives and Staff Awards

Siva was also awarded for how he engages with his team and works with them to keep going above and beyond.

Through engagement like employee mentorship schemes and 360-degree feedback, Siva has even been shortlisted globally for his efforts to recruit, retain and develop the best team to aid his business growth – which made him the worthy winner of this award.

As evidence of these initiatives in action, two of the team also received prestigious staff awards, both Kamil Derenowski, who won the Employee’s Choice Employee of the Year Award and Gauri Lather, who won Salesperson of the Year for her constant ability to deliver great results for AAA since joining the business, and for her ambitious mindset, drive to win and dedication to growing the business.

Giving Back to the Community

The team also won an award for the work that they have done in their community, which has included helping to combat homelessness in the local community and taking part in support schemes like the Pay it Forward scheme.

Be it through local charity events, Siva is always looking to give back, whether through large financial donations, supporting team members with their own charitable endeavours or even international community initiatives where he can make a difference within communities closest to his heart.

Carbon Neutral Invest in the Future Award

Siva and his team were also awarded (by our headline sponsor, Capital Fleet Solutions) for their commitment and dedication to reducing their carbon footprint through a tree planting initiative at his ServiceMaster Clean AAA woodland.

Speaking of his initiatives while collecting this award, Siva said:

“We have invested in our own woodland to [ensure] the future is protected and that we’re doing something about [climate change]. It’s our social responsibility. Everybody needs to do their bit. I think that it’s our responsibility.”

Marion E. Wade Award

The team also received one of the most prestigious awards of the night: the Marion E Wade Award – named after the ServiceMaster founder and minor league baseball player who began ServiceMaster as a moth-proofing company in 1959.

This award recognises a business owner who embodies the ethos held dear to our brand of ‘going above and beyond’.

As the winner, Siva was recognised for his drive and motivation that have led to rapid growth over the years, alongside achieving new record highs for the franchise network, and his trailblazing approach to winning new business has been recognised on several accounts, both internally and externally.

Congratulations to Siva and his team for their hard work delivering excellence and going above and beyond for their business and community.

We wish them continued success in the years to come!

Want multi-award-winning contract cleaning?

If you would benefit from professional contract cleaning services from a multi-award-winning business, contact the AAA team on 0800 047 1747 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster AAA cleans up at BFA HSBC British Franchise Awards

Double Award Winner Siva Kugathas Wins Prestigious BFA Trailblazer & People’s Choice Award.

Siva Kugathas from ServiceMaster Clean AAA received the coveted Franchisee Trailblazer Award and the People’s Choice Award during the prestigious BFA HSBC British Franchise Awards.

Siva received the Franchisee Trailblazer Award as a recognition of his work within our brand model and for showing what is truly possible with the collaboration of a franchise business.

But there was one more surprise award on the night, the People’s Choice award, where the attendees voted from the list of winners for who they thought was deserving of this new award for 2023.

Therefore, this award truly placed Siva as the best of the best!

This unexpected award added extra excitement to an already remarkable evening, making it an event to be remembered for outstanding achievements and the collaborative spirit of those who make the industry thrive.

Siva collecting the People’s Choice Award from judges and hosts Pip Wilkins and Gillian Morris

Judge’s Comments

Pip Wilkins, Chief Executive of the BFA, said:

Our huge congratulations to Siva, on these tremendous wins. We had some fantastic franchisee entries this year but his really stood out from the crowd. We would like to thank him for being such a great franchisee and for representing the very best in franchising.”

Judge, awards host and UK Head of Franchise, Commercial Banking at sponsors HSBC Bank, Gillian Morris said:

“The diversity of franchising on display at tonight’s awards ceremony – across so many brands and sectors – demonstrates the strength and reach of the industry. Choosing a winner is never easy and I’d like to join Pip in thanking everyone who entered and sending our warm congratulations to all the winners on these very well-deserved awards.”

Siva’s Accomplishments

Siva is the definition of a trailblazing franchisee.

His performance, growth, and transformation in 6 years have been awe-inspiring.

Turning a business with a £50,000 turnover into an empire of 14 successful territories, he has demonstrated success under the ServiceMaster Clean Contract Services model and in an industry with no ceiling.

Upon receiving his award, Siva said:

“It’s an honour to win the People’s Choice alongside the Franchisee Trailblazer Award. To receive the recognition of the judges and my peers in the franchising community is a huge validation for myself and my team, who have worked hard to help get ServiceMaster Clean AAA to where we are today.

Thank you to my team, ServiceMaster, and everyone who voted for me. And congratulations to all of my fellow winners!”

With the right attitude, ambition, and team spirit to move his focused staff behind his goal, he is on track to hit his goal of £10 million turnover by 2027.

We do not doubt that he will achieve this by following his unstoppable trajectory and utilising his close connection to the network, trust in the brand and passion for delivering a quality service.

Want an award-winning cleaning service?

If you are in Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, or Lincolnshire and would like to benefit from a cleaning service from a multi-award winning business, call Siva and his team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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How we’re offsetting carbon emissions: Unveiling the ServiceMaster Clean AAA Woodland

Guildford-based entrepreneur Siva Kugathas celebrates the unveiling of his new initiative to offset his carbon emissions, the ServiceMaster Clean AAA Woodland.

At ServiceMaster Clean Contract Services, we are committed to providing cleaning services that go above and beyond the call of duty.

Though we are an international brand, we work closely within our local communities to provide a positive impact on the people we serve.

With climate change being a huge talking point and concern for many, we know the social responsibility that organisations and businesses have to affect positive change.

Back in April of 2023, we discussed the responsibility of businesses to help work against the looming threat of the climate crisis as we shared the excellent environmental initiatives from ServiceMaster Clean Contract Services Mid-Anglia.

In that post, we shared an interesting statistic from Forbes. Although 90% of companies think sustainability is essential, only 60% have implemented a sustainability strategy.

Siva Kugathas from ServiceMaster Clean AAA is part of the 10% walking the walk.

Carbon emissions and businesses

According to the United Nations, fossil fuels and their carbon emissions are the main contributors to climate change.

With most of the carbon produced in the UK coming from our businesses, industries, and production habits, everything we, as businesses, do matters.

Especially fuel and product efficiency.

For example, according to the Harvard Business Review, by improving fuel efficiency by roughly 87% between 2005 and 2014, Walmart avoided 15,000 metric tons of CO2 emissions and saved nearly $11 million in one year.

Though this is one of the largest companies in the world, this example illustrates the scale that simple fuel efficiency can have on costs and the environment.

The ServiceMaster Clean AAA Woodland

Siva and the team at AAA strongly believe that, as a business, reducing their carbon footprint to help combat climate change is part of their social responsibility.

As such, they have undertaken several initiatives to reduce our environmental impact. Chiefly, the opening of the ServiceMaster Clean AAA Woodland.

But what is this, and why has Siva chosen to do it?

In the cleaning industry, travel by car/van is essential to ensure our cleaning equipment is transported safely to where it needs to be.

As driving is a massive contributor to carbon output, Siva’s targets for carbon offsetting are to offset the carbon his teams put out.

To do this, he has recently purchased a plot of land in Devonshire named ‘The ServiceMaster Clean AAA Woodland”.

Siva planned to plant trees for each new client his team provides services for to help put more oxygen into the atmosphere and offset carbon emissions.

However, having consulted with a local ecologist and discussed the condition of the biome, he now plans to incorporate complementary trees and plant life into the existing land and turn the area into a conservation site to preserve and nurture the woodland.

So, while he will still be planting new greenery to offset carbon emissions, he will also be working carefully to care for this patch of nature and ensure it becomes a haven for local plants and wildlife.

The Grand Opening

Last week, members from Siva’s team from across his 14 territories and members of ServiceMaster Brands UK’s head office team gathered at the woodland to officially open the land and mark the occasion with a team BBQ.

As he popped the champagne and cut the ribbon alongside ServiceMaster Brands UK Managing Director Alan Lewin, Siva detailed his plans for the land,

“The initial plan was that we were going to plant lots of Conifer trees and offset our Co2 mileage, but there is a slight change in the plan now. We will nurture and bring in the broad-leaf, add more trees and look after this land.”

He then thanked his team for all their hard work and support with his initiatives:

“Thank you all for making it here and supporting opening this land.”

“To the ServiceMaster HQ team, thank you very much for being here, and most importantly, thank you to our staff who work day in and day out to enable us to make this happen and do something good to give back to the community.”

Siva, Alan and Guy Strang, ServiceMaster Clean Contract Services Brand Leader, then did the honours of planting the first trees, laying down roots for what the ServiceMaster Clean AAA Woodland promises to become.

In need of a professional contract cleaning service?

Could you benefit from professional, personal, and ethical contract cleaning services?

Siva and his teams across 14 territories are ready and waiting to help you take the hassle out of your cleaning. With the bonus of a tree planted in your honour.

If you’re in Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, Lincolnshire, East Lancashire and surrounding areas, contact Siva and his team today on 01483 575939 for a free, no-obligation quotation.

Or, nationwide, call 0845 201 1184 or find your nearest ServiceMaster Clean Contract Services business today and learn the value of a cleaner that cares.

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Top Safety Accreditation for ServiceMaster Clean AAA

ServiceMaster Clean AAA has been awarded accreditation from Alcumus SafeContractor for achieving excellence in health and safety in the workplace.

Alcumus SafeContractor is a leading accreditation scheme which recognises extremely rigorous standards in health and safety management amongst contractors.

It is used by thousands of organisations in the UK, including SMEs and FTSE 100 companies.

ServiceMaster Clean AAA

Employing staff and serving clients, ServiceMaster Clean AAA is principally involved in the cleaning sector, specialising in offices and commercial premises, with over £5 million turnover.

ServiceMaster Clean AAA’s most recent clients have included major players in business like the Four Seasons Hotel, UK Oil & Gas, Fuji Films, Tommy Hilfiger, Stoke Park Golf Club, as well as nursing homes and medical practices.

The company’s application for SafeContractor accreditation was driven by the need for a uniform standard across the business.

SafeContractor accreditation will enhance the company’s ability to win new contracts, and its commitment to safety will be viewed positively by its insurers when the company liability policy is up for renewal.

Some kind words

Gemma Archibald, Divisional CEO of Alcumus Supply Chain Division, said:

“Major organisations simply cannot afford to run the risk of employing contractors who are not able to prove that they have sound health and safety policies in place.”

“More companies need to understand the importance of adopting good risk management in the way that ServiceMaster Clean AAA has done.”

“The firm’s high standard has set an example which hopefully will be followed by other companies within the sector. SafeContractor plays a vital role in supporting our clients in meeting their compliance needs, whilst working with their contractors as they progress through the accreditation process.”

ServiceMaster Clean AAA business owner Siva Kugathas said of the new accreditation:

“I am delighted to achieve SafeContractor certification. We pride ourselves on the safety of our customers, employees and the public.”

“This will certainly help us to win more clients.”

Yasmin Chaudhari, from ServiceMaster Brands UK, added:

“This certification is a huge achievement for ServiceMaster Clean AAA and is just one of the many ways the brand goes above and beyond to deliver for their clients.”

“Not only does this prove that the customers really are at the heart of the business, but it also keeps the brand and business ahead of the game, setting them worlds apart from the next contract cleaning company on the market. Big congrats to the AAA team for this accreditation!”

Need a professional cleaning service?

If your premises could benefit from regular cleaning from an accredited and trusted company, contact ServiceMaster Clean AAA on 0800 047 1747 today for a free, no-obligation quote on a range of professional and expert services.

Nationwide, call 0845 201 1184 or find your nearest ServiceMaster Clean Contract Services business to learn more.

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A Christmas Conference Abroad

How business success led to an overseas Christmas for ServiceMaster AAA.

2022 was a year of success for the owner of ServiceMaster Clean Contract Services AAA Siva Kugathas.

From winning and judging awards – including being crowned a Great British Entrepreneur and cleaning up at ServiceMaster Live – to taking part in multiple initiatives to support the local community, there’s been no shortage of activity for Siva and his team.

So, a trip abroad to commemorate the holidays certainly didn’t go amiss!

As part of a Christmas Conference and to celebrate all of the various successes and say thank you for all of their hard work, Siva took his senior leadership team to Antalya in Turkey last month.

The conference

When the team arrived in Turkey, it was time for a traditional dress evening full of celebration and anticipation for the conference, which Siva says created great excitement with guests at the hotel.

The next day, Siva shared 2022 results and unveiled plans & strategies for 2023.

This also involved a session on retaining and growing customers, followed by an evening Awards session, meal and drinks to celebrate and thank those who went above and beyond for ServiceMaster AAA in 2022.

The trip was tied off the next day with a full day to explore Antalya and a final evening meal, after which the team danced the night away before their flight home the next day.

The impact

Now back from Turkey, Siva says that he wanted to take his team overseas as an opportunity to bring everyone together.

With a vast territory covering many different areas in the country and staff based in separate offices nationwide, Siva says his goal with the conference was partly to bring the team together and get them working as a unit.

He says it was great to see his staff in a different environment, which enabled him to see how he can support them in a work setting and reward them for their hard work this year.

He adds that the trip was great fun and that it was lovely that everyone got to share an experience, socialise and get together, which, with such a vast team, doesn’t happen very often!

Could you benefit from a professional cleaning service?

No matter your business, proper cleaning is a top priority but it’s not always easy.

ServiceMaster AAA provides bespoke and expert cleaning services in many areas of the UK and guarantees to go above and beyond your expectations.

Backed by an industry leader with over 60 years of experience, they benefit from the latest expertise, technology and products, exclusive to ServiceMaster: the surefire way to keep your premises looking their best.

If you’re in…

  • Guildford
  • Bracknell
  • Heathrow
  • Slough
  • Woking
  • Luton
  • Watford
  • Canterbury
  • Dover
  • Colchester
  • Ipswich
  • York
  • Doncaster
  • Lincolnshire

Or any surrounding areas, contact Siva and his teams on 0800 047 1747 to request a quote on their expert services today.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how your local experts can help.