ServiceMaster Clean Contract Services has announced the winners of its 2025 network awards, recognising franchise partners and individuals across the UK for strong growth, high customer satisfaction, and operational excellence over the past year.

Presented at the Fix the Mix Conference 2026, the awards highlight performance and consistency across the network. Winners ranged from record revenue growth to industry-leading customer scores, underlining the strength of ServiceMaster Clean Contract Services’ nationwide delivery.

Growth Awards: Strong Performance Across the Network

Growth remained a key focus in 2025, with multiple franchisees achieving major financial milestones.

Long-term growth achievements were also recognised:

  • Over £1M in five years: CS Mercia, CS North East, CS London City, CS South Wales
  • Over £2M in five years: CS Glasgow
  • Over £3M in five years: CS LNP, CS Deeland, CS Manchester
  • Over £5M in five years: CS AAA

These results show consistent expansion across multiple regions, with several franchisees delivering sustained growth over five-year periods.

Customer Awards: High Satisfaction and Industry-Leading Scores

Customer satisfaction remains central to the ServiceMaster Clean Contract Services model.

Net Promoter Score (NPS) Winners

  • Third place: CS Warwick with +78
  • Second place: CS North East with +92
  • First place: CS AAA with a perfect +100

Achieving a +100 NPS score places CS AAA at the top end of customer satisfaction performance.

100% satisfaction across National Accounts

The following franchisees achieved 100% satisfaction scores:

These scores reflect consistent service delivery and strong client relationships.

People Awards: Recognising Individual Impact

The People Awards focused on individuals who make a measurable difference within their teams and operations.

  • Employee of the Year: Denise from CS LNP, Paulina from CS Nottingham and Derby
  • A Great Place to Work: Siva Kugathas from CS AAA
  • Above and Beyond: Jacqui Todd, ServiceMaster Support

These awards highlight leadership, team culture, and day-to-day impact across the network.

Invest Awards: Community, Sustainability and Support

ServiceMaster Clean Contract Services continues to invest in communities and sustainable practices.

  • Giving Back to the Community: CS AAA
  • Best Environmental Initiatives: CS Deeland
  • Carbon Neutral: CS AAA
  • Carbon Neutral Highly Commended: CS Deeland

These recognitions show a clear focus on responsible business practices and wider community impact.

Top Honours: Network-Wide Excellence

Two of the most prestigious awards in the network were awarded to standout franchisees:

  • The Award of Excellence for 2025 goes to the team at CS Mercia
  • The Marion E Wade Award was awarded to the team at CS Deeland

These awards recognise overall performance, leadership, and long-term contribution to the network.

A Network Built on Performance and Consistency

The 2025 award winners reflect a network that continues to grow, deliver strong customer outcomes, and invest in people and communities.

With multiple franchisees achieving both short-term and long-term milestones, ServiceMaster Clean Contract Services demonstrates what is possible with the right systems, support, and commitment in place. As the network moves forward, these results set a clear benchmark for performance across the UK cleaning services sector.

If you’re looking for an award-winning contract cleaning provider that cares about delivering high standards, prides itself on great people, and supports the local community, you’re in the right place. Find your nearest or call our national contact centre on 0800 021 3970 today.