ServiceMaster Clean Contract Services

Meet the team

Contract Cleaning Franchise Opportunities

Chris BlewittManaging Director

Jessica BlewittBusiness Process Manager

Carole BostwickOperations Manager

Ashleigh Black-SmithArea Supervisor

Julie BranniganArea Supervisor

ServiceMaster Clean Contract Services

Why choose us?

Dedicated Management – We believe that it is important for each individual client to have an efficient management structure in place. There is a dedicated contracts manager allocated to each individual site who will liaise with the client directly. There is also a mobile supervisor, who checks the premises is being cleaned to the highest standard, and will cover any sickness or holiday entitlement as and when required.

Ongoing Communication Plan – We are strong believers in open communication between ourselves and the client. We send out our regular client newsletters to all clients to inform them of any internal/external changes. We also provide a communication log to every client, where they can communicate with the cleaner directly and vice versa. We have found this extremely useful, especially if the cleaner works outside regular office hours.

Full Training Manuals – A training manual must be completed by all cleaners before they start with ServiceMaster which is tailored for every individual site, such as alarm codes, floor plans, health and safety on products provided, this ensures the clean is going to be a high standard from the offset. As mentioned the training manual will include health and safety and risk assessment of the client’s premises to ensure a safe working environment.

Written Specifications & Bespoke Task Schedule – A cleaning schedule will be created before the first clean which both parties will agree on, therefore the client can expect the same clean week in week out and is specifically tailored for each individual premises. This is created to maximize the clean within the agreed timescale, whilst maintaining our highest standards.

Uniformed Staff – This makes the cleaners look neat, tidy and professional as well as making them easily recognizable. It also enhances security, as you know that only ServiceMaster staff in uniform should be on the premises at that time.

Constant Performance Monitoring – Regular site visits will not only be conducted by supervisors but also regularly visited by the contracts manager, to discuss any service requirements and to check everything is to the clients’ satisfaction. There are also quarterly reports sent out, where you can rate the service to make sure we are providing a high service level, every time.

National System Support & Network – As we are a franchise we benefit from nationwide coverage and support, therefore we provide the personal touch, but still have the support and expertise from an international organisation.

Access to Proprietary Research & Development Facilities – A dedicated team making sure the ServiceMaster network remain at the forefront of technology. This should provide you peace of mind knowing that you are receiving cutting edge service with the latest products and procedures.

Chemicals, Materials & Equipment – All products and appropriate equipment will be provided to complete the clean. COSHH Data Sheets will be supplied for all products placed at your premises. All of our electrical equipment will also be PAT Tested.

Consumables and Supplies – We can also provide a wide range of consumable products and dispenser systems to meet your requirements at very competitive prices. Whatever your needs, we can fulfil them, and get your required products delivered to you as and when required.

ServiceMaster Clean Contract Services

Our clients tell it like it is…

The service provided by ServiceMaster is exemplary. Chris Blewitt the MD of his branch is so helpful and always keeps professionalism at the forefront of his efforts. The cleaners themselves across both our terminals keep both sites spotless and are always pleasant and polite to deal with. Overall I really can’t recommend Chris and his team enough, no job is too small and they always go the extra mile.

Chemical StorageBillingham

Mandy who does the cleaning on site is always on time and cleans to a very high standard. When she is off we always receive a high standard replacement so we are very happy with the service we receive from ServiceMaster.

Food DistributorDarlington

Lovely people and a great service and reasonable prices too! Would definitely recommend to anyone looking for a cleaning service.

Health Therapy CentreSouth Shields

Excellent service. Every cleaner we’ve had has been excellent and reliable.

Engineering Service CentreMiddlesbrough

From the first contact I made with Chris, his manner and response was extremely professional.

During the Coronavirus, Chris agreed to cover the cleaning of the branch at very short notice. Everything was planned and organised meticulously. The Cleaner Wes was a gem, always on time, very professional and the branch was cleaned to an extremely high standard. On one occasion he went the extra mile reporting a leak and stayed beyond his allocated time to give a helping hand.

I would have no hesitation to recommend this company for all cleaning requirements.

National CharityDurham City

Chris and his team helped us out at very short notice during a very busy period. They worked extremely well under such a tight turnaround.

I loved the fact that Chris was so engaged with his team and the communication was great. Excellent cleaning standards, would highly recommend.

Student AccommodationDurham

We switched to ServiceMaster last year and haven’t looked back. Being a clinical environment, hygiene is of the upmost importance and Chris and his team have been excellent.

Their knowledge of our sector and the paperwork required was impressive and we are delighted with the service.

Dental SurgeryDurham Area

I have worked with Chris and his team for some months and there has been an improvement in the quality of the cleaning undertaken throughout our office building. The ladies work extremely well and show a real passion for their work. Very conscientious and challenging issues on recycling. There is a visible caring and supportive attitude from management, which is great to see and not the norm from my experience. I am a satisfied customer and I would highly recommend them.

Historic Visitors AttractionNorth East

We have been very happy with the service from ServiceMaster, from their nothing-is-a problem approach to the quality of the cleaning, the friendliness of the staff and the attention to detail. Their service makes office cleaning something you can forget about in terms of organisation and management and enjoy lovely clean offices !

Private Health Services CompanyDurham

We moved from using our own employed cleaning staff to using a contracted company to do all the cleaning for us. After going through a selection process, we chose ServiceMaster as our chosen cleaning contractor. We have never looked back !

We receive a friendly and professional service from all ServiceMaster staff, along with an excellent standard of cleanliness.

Equipment ManufacturerMiddlesbrough

Just wanted to say THANK YOU ! for your help these past couple of weeks.

Everyone is happy with the cleaning and all good comments from the staff.

Engineering CompanyPrudhoe

We have noticed a noticeable improvement in the quality of the cleaning undertaken throughout our office building since ServiceMaster Clean took over the cleaning operations and this high standard has been maintained since then. The management of the company is very approachable and hands on and manages the cleaning staff very well and often visits the office to make sure they have a satisfied customer. I would highly recommend them.

Consulting EngineersConsett

Our sparkle clean, done on a Saturday, greatly improved the building. Our staff were impressed with the change and the ServiceMaster staff were very good, friendly and hard working.

Thank you.

Utilities CompanyDurham

Extremely impressed with ServiceMaster Clean Contract Services Durham & Teesside, their cleaning is of the highest standard and very thorough and go beyond expectations. I wouldn’t hesitate in recommending them to any of our customers.

Business Solutions CompanyBillingham

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