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ServiceMaster Cleans up at BFA HSBC UK British Franchise Awards 2024

CJ Micallef from ServiceMaster Clean Manchester won big at the BFA HSBC UK British Franchise Awards 2024 in Telford.

 The BFA HSBC UK British Franchise Awards is one of the most prolific nights in the UK franchising calendar.

The awards, which this year celebrated their 35th year, recognise excellence in franchising from across the nation, rewarding the best of the best and the strides and growth of the sector from those living and breathing the reality of franchise ownership.

Four such people were the franchise business owners from ServiceMaster Clean’s three finalists this year, one of whom, CJ Micallef from ServiceMaster Clean Contract Services Manchester, took home the coveted HSBC UK Best In Class Award on the night!


HSBC UK Best In Class Multi-Unit Single Brand Award

This category is for Multi-Unit, Single Brand franchisees.

The BFA describe the HSBC UK best-in-class multi-unit award as ‘like no other.’

It recognises business owners who have built empires in franchising.

The judges were blown away by ServiceMaster Clean Contract Services Manchester’s incredible 19 years of growth, comprehensive management and development structure, and robust plans to develop the business in economically and environmentally sustainable ways in the years to come.


Kind words

Pip Wilkins, CEO of the BFA and co-head judge, said:

“This year’s entries demonstrated well-thought-out strategies, forward-thinking innovation and growth for franchise brands. My enormous congratulations to all finalists and, of course, the winners. We hope this award will give you the recognition you deserve as the best in British franchising”. 

CJ was naturally overjoyed with the results, thanking her parents, who own and ran the business before handing her the reigns in recent years:

“I am thrilled to have won the award for Best-In-Class Multi-Unit franchising.

As a family business that has grown from working in a conservatory at home to an office where everyone feels like a part of that big family, it means so much to be recognised for what we do and have achieved over the years.

I want to say thank you to my staff, who have made it all possible and to the original owners, Martin and Sarah Steinman, for their support. Thank you!”

Congratulations to our worthy winners and all of the other finalists.


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