Tag Archive for: appreciation

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ServiceMaster Clean AAA Team Member Recognised for Outstanding Service

ServiceMaster Clean AAA is proud to recognise Michelle Rouse, a hygiene technician whose work has been formally acknowledged by a client for her outstanding service and commitment.

Recently, Michelle was recognised by the team at Air Products in Hull as part of their “Getting Caught Doing Something Great” programme. As part of this recognition, she was presented with a certificate, alongside flowers and a candle, in appreciation of her contribution on site.

This recognition highlights the consistent care and high standards Michelle brings to her role every day. In a position that often goes unseen, she plays a vital part in keeping workplaces safe, clean and running smoothly.

 

In a role that often goes unnoticed, Michelle plays a key part in keeping workplaces safe, clean and running smoothly. Her attention to detail and professionalism ensure that clients can rely on high standards without having to question the outcome. As a result, businesses can trust that standards are being maintained without needing to question the detail, allowing them to focus on their own operations.

What makes Michelle stand out is her attitude. She brings positivity, reliability and a strong work ethic to the team. She supports colleagues, takes pride in her work and sets the standard others follow. This consistency creates an environment where quality is maintained across every visit.

For clients, this means confidence. When a site is maintained to this level, it reduces risk, supports staff wellbeing and ensures that operations can continue without disruption. The smooth running of a workplace is often the result of people like Michelle delivering consistently behind the scenes.

Siva Kugathas, owner of ServiceMaster Clean AAA, said:
“Michelle represents exactly what we aim to deliver for every client. She takes real pride in her work and understands the importance of maintaining high standards at all times. Feedback like this reflects the strength of our team and the level of service our clients can expect from us every day.”

Michelle’s recognition reflects more than a single moment. Instead, it reinforces the consistent level of service, attention and care that ServiceMaster Clean AAA delivers across every client site.

ServiceMaster Clean AAA thanks Michelle for her continued hard work and congratulates her on this well-deserved recognition.

Need an award-winning cleaner?

If you would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 047 1747 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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Committed to supporting our staff – The Golden Ticket to Franchise Success

Though it is behind us now, 2021 was difficult for people and businesses worldwide. During these uncertain times, ServiceMaster Clean Contract Services have stayed committed to supporting our staff through the challenges of the last year. Behind every successful franchise network is a team of staff who work tirelessly to make sure that our services are the best that they can possibly be. Working to maintain a successful network means working hard to make sure to cultivate a positive environment and improve staff satisfaction levels and retention. We pride ourselves in our ability to do this, even in an industry like contract cleaning services where this is usually difficult.

It doesn’t take much, and can just be in the little things. For example, before Christmas last year, ServiceMaster Clean Contract Services Swansea continued its annual tradition of hand delivering a box of chocolates to each of its 250 staff members at their place of work. This was a small token of appreciation for its staff for their work throughout the year, and to wish them a Merry Christmas. However, due to the pandemic and Swansea’s ever-growing staff, the team decided to go the extra mile and do things a little differently and sent every member of staff a ServiceMaster branded chocolate bar in the post. But that wasn’t all, just like Roald Dahl’s Charlie and the Chocolate Factory, a select number of these chocolates had a winning raffle ticket inside that had a combined value of over £450.00! The lucky member of staff just had to call into the office and quote the code on the ticket.

One of the winners decided to spend her winnings on extra physio for her grandson, another decided to finish off her Christmas shopping, and another waited for her son to arrive home before opening the chocolate (as he is a Charlie in the Chocolate Factory Fan) and was delighted to find a winning ticket.

The top winner was Carly Morris who works in a Sports Centre and a Doctor Surgery in Neath, and she was kind enough to send the below photo.

ServiceMaster Clean Contract Services Swansea’s staff were overjoyed by this gesture, and the branch are looking forward to doing the same in December of this year.

Our staff are at the heart of our franchises, and they have worked tirelessly to ensure that the work we do is carried out safely and to a high standard in spite of changing and often challenging working conditions posed by the pandemic.

If you’d like to learn more about ServiceMaster Clean Contract Services Swansea and the services we offer, you can find out more here or call on 01792 323238. If you want to find your local ServiceMaster Clean Contract Services, you can find your nearest franchise here.

Written by Tom Page