Tag Archive for: awards

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ServiceMaster Clean by Deeland Named Employer of the Year at the Best in Business Awards 2026

Behind every reliable cleaning business is a team of people who feel supported, respected and proud of the work they do.

That commitment has been recognised as ServiceMaster Clean by Deeland has been named Employer of the Year at the Newbury Weekly News Best in Business Awards 2026. The award celebrates organisations that create workplaces where individuals feel motivated, supported and able to grow.

The judges recognised Deeland for its commitment to staff development and for creating a positive and fulfilling working environment where people feel genuinely valued. It reflects a people centred culture built through clear leadership, strong systems and consistent support.

Deeland operates ServiceMaster Clean Residential, Commercial and Contract Services, as well as ServiceMaster Restore,delivering specialist services where quality, reliability and trust are critical. Across every brand, the same principles apply. Clear leadership, strong systems and long-term investment in people.

A workplace culture like this does not happen by chance. It is created when a business has the structure, clarity and confidence to focus on what matters most. Its people.

A message from the Managing Director

Andre Gotteemaker, Managing Director of ServiceMaster Clean by Deeland, said:

“This award is incredibly meaningful because it reflects how we run the business day to day. Across all of our ServiceMaster brands, we put people first. We believe that if you support your teams properly, give them the training they need and listen to them, they will deliver exceptional standards for customers. I am very proud of our people and the commitment they show across every part of the business.”

What this means for customers

For customers, this award is not just a celebration. It is reassurance.

Commercial cleaning and specialist services rely on people delivering to exacting standards, day after day. Teams who feel supported and respected are more consistent, more accountable and more invested in the quality of the service they deliver.

ServiceMaster Clean Deeland’s people centred culture underpins reliable service delivery across ServiceMaster Clean Residential, Commercial and Contract Services, as well as ServiceMaster Restore. It ensures clear communication, strong quality control and dependable outcomes for customers operating in environments where cleanliness, safety and trust are essential.

The result for customers is dependable service, professional teams and long-term partnerships built on trust.

A trusted national service partner

Being named Employer of the Year at the Newbury Weekly News Best in Business Awards 2026 reinforces what customers experience across Deeland’s ServiceMaster brands. A business group built on strong values, proven systems and people who take pride in doing things properly.

Need a trusted commercial cleaning partner?

As the largest ServiceMaster Clean franchise in the UK, ServiceMaster Clean by Deeland delivers award winning commercial cleaning services with proven standards and dependable results.

Call 0845 155 1026 today for a free, no obligation quotation and see how their team can support your business.

Or nationwide, find your nearest business to connect with your local commercial cleaning experts.

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ServiceMaster Clean AAA Wins Commercial Cleaning Company of the Year – Fifth Year in a Row

ServiceMaster Clean AAA has been awarded Commercial Cleaning Company of the Year at the for the fifth consecutive year. This achievement marks a major milestone for the business and reflects its commitment to delivering consistently high standards across every commercial cleaning contract.

This long‑running success highlights the company’s dedication to reliable service, strong operational processes and a customer‑first approach that ensures businesses across the UK receive the professional cleaning support they depend on.

What this Achievement Means for our Customers

Winning this award once is a strong accomplishment. Winning it five years in a row demonstrates sustained excellence, operational consistency and the ability to maintain quality while continuing to grow.

For existing customers, it confirms that the dependable service, clear communication, and regular quality checks they rely on will continue. For new customers, it provides confidence that they are choosing a cleaning partner with a proven record of delivering high‑standards and long‑term contract cleaning.

ServiceMaster Clean AAA supports a wide range of environments including offices, healthcare settings, education sites, and commercial premises. Structured training, robust systems, and hands‑on supervision ensure every site receives the same level of care and professionalism.

How ServiceMaster Clean AAA Earned Five Consecutive Wins

The award recognises the strength of the team, the consistency of service delivery and the disciplined approach to growth. Their success has been shaped by:

  • Clear commercial focus
  • Strong leadership development
  • Dedicated frontline teams
  • Measured expansion

This combination of ambition, structure, and hands‑on management has turned reliable performance into award‑winning excellence.

Looking Ahead: Standards That Drive Growth

This fifth consecutive win sets the tone for the year ahead. ServiceMaster Clean AAA will continue to strengthen oversight and enhance quality reporting. Growth will remain measured and strategic, always prioritising service standards and long‑term customer value.

“Winning this award for the fifth year in a row is a proud moment for our entire team. It reflects the consistency, dedication and high standards we work hard to deliver every single day. This recognition is really about our people, the managers who lead from the front, the supervisors who keep standards on track and the frontline teams who take pride in doing the job well. Our focus remains the same, delivering reliable, high quality cleaning services that our customers can trust. Ayran Kugathas, Sales and Marketing Director, ServiceMaster AAA

Need a trusted commercial cleaning partner?

As the one of the largest ServiceMaster Clean franchises in the UK, ServiceMaster Clean AAA delivers award‑winning commercial cleaning services with proven standards and dependable results.

Call 0800 047 17471 for a free, no‑obligation quotation and discover how the team can support your business. You can also find your nearest ServiceMaster Clean Contract Services business to connect with your local cleaning experts.

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ServiceMaster Clean AAA Receives the 2026 Distinction in Sustainability Award

ServiceMaster Clean AAA has been awarded the 2026 Distinction in Sustainability Award, recognising the company’s outstanding commitment to environmental responsibility within the commercial cleaning sector.

Judges recognised ServiceMaster Clean AAA for their leadership in sustainability, highlighting their measurable progress in reducing environmental impact while maintaining high service standards. This award reflects their effective long-term planning and practical actions with an integrated focus on the environment.

Judges Praise Carbon Neutral Certification

A key achievement in the company’s sustainability journey, as highlighted by the judges, is achieving certified carbon-neutral status through the Carbon Neutral Project.

This certification highlights ServiceMaster Clean AAA’s commitment to reducing its environmental impact, recognised through an independent assessment.

The judges commended initiatives such as the ServiceMaster AAA Woodland project for their proactive sustainability efforts in an industry known for its resource intensity.

Siva Kugathas, ServiceMaster Clean AAA Managing Director, comments:

“We are incredibly honoured to receive the Distinction in Sustainability Award. This recognition reflects the hard work of our entire team and our ongoing commitment to sustainability. From achieving carbon-neutral status to integrating greener practices across our services, we are proud of the progress we’ve made. Sustainability is at the heart of everything we do, and we will continue to build on these efforts to make a positive impact on both our clients and the environment.”

Sustainability Embedded in Operations

Judges further recognised ServiceMaster Clean AAA for embedding sustainability into its daily operations. The company has made significant strides in adopting greener cleaning practices and promoting environmentally responsible processes throughout its services.

ServiceMaster Clean AAA regularly evaluates its operations to identify sustainable methods that reduce environmental impact while maintaining high service standards.

Industry Recognition and Leadership

ServiceMaster Clean AAA has been recognised as an industry leader in sustainable practices. Judges commended the company for showing that environmental responsibility aligns with commercial success, setting a positive example for others.

ServiceMaster Clean AAA received the 2026 Distinction in Sustainability Award, highlighting its commitment to responsible leadership and sustainable business practices.

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ServiceMaster Clean by Deeland Crowned Business of the Year at the Thames Valley Business Awards

ServiceMaster Clean by Deeland is proud to announce that they have been named Business of the Year at the Thames Valley Business Awards, held on Friday 27 March.

The Thames Valley Business and Community Awards celebrate achievement, resilience, innovation and creativity across the region’s business community. Winning the top award marks a major milestone for ServiceMaster Clean by Deeland and recognises their strong performance within the commercial cleaning sector.

Andre Gotteemaker, Managing Director of ServiceMaster Clean by Deeland, said:

Winning Business of the Year is a proud moment for our entire team. It reflects the commitment, professionalism and consistency shown across every site we support. We focus on building long-term relationships and delivering high standards every day. This recognition reinforces the trust our clients place in us.”

Recognised for Exceptional Business Performance

The Business of the Year title is awarded to a company that demonstrates outstanding all-round performance and sustained growth within its sector.

ServiceMaster Clean by Deeland stood out for their consistent growth, high service standards and ability to build long-term client relationships across the region.

The judges commented:

“ServiceMaster Clean by Deeland has demonstrated exceptional business performance, operational excellence and customer commitment. The judges were impressed by their consistent growth, high service standards and ability to build long-term client relationships across the region. Combining professionalism, innovation and a strong team culture, they set a benchmark within their sector, making them a truly deserving Business of the Year winner.”

Operating as part of ServiceMaster Clean Contract Services UK, the business delivers commercial contract cleaning services across offices, healthcare settings, education sites and commercial premises. Clear operational systems, structured training and consistent supervision ensure high standards across every contract.

On to the Great British Business Awards

Following their success at the Thames Valley Business Awards, ServiceMaster Clean by Deeland will now progress to the Great British Business Awards in September.

This next stage reflects their continued growth and their ambition to maintain high standards within the commercial cleaning sector.

Need a trusted commercial cleaning partner?

As the largest ServiceMaster Clean franchise in the UK, ServiceMaster by Deeland delivers award-winning commercial cleaning services with proven standards and dependable results.

Call 0845 155 1026 today for a free, no-obligation quotation and see how their team can support your business.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business today to connect with your local cleaning experts.

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ServiceMaster Clean by Deeland Shares Festive Community Impact and Year of Giving

ServiceMaster Clean by Deeland, one of the largest ServiceMaster Clean franchises in the UK, has closed the year by sharing how its team supported local causes and communities over the past 12 months. The business operates across Southern England and employs nearly 500 people, with a fleet of more than 70 vans delivering residential and commercial cleaning services and restoration work. The company is an Employee Ownership Trust, meaning the people who work there have a direct stake in its success.

Season of Giving

Over the festive season the team held its annual Christmas Jumper Day, inviting staff to wear festive jumpers at the office to raise funds for Save the Children. The initiative brought the team together and raised valuable funds while spreading seasonal cheer.

Alongside this, the company’s ‘Giving Tree’ campaign encouraged staff to donate gifts and essentials for a local charity, Loose Ends in Newbury. The Giving Tree display in the ServiceMaster Clean by Deeland office became a focal point for staff generosity. After the tree was filled, team members delivered the donations directly to Loose Ends, supporting people in need in the local area.

Making a Local Impact

To highlight the impact of these efforts and a range of other charitable activities throughout the year, the business produced a short Christmas video titled The Joy of Giving. The video looks back on initiatives where staff gave their time, resources and support to community causes. You can view it here.

These community and charity efforts sit alongside the company’s everyday work and long-standing support for local groups and clubs. ServiceMaster Clean by Deeland has a history of backing sports teams, schools, and fundraising events in its region.

The festive activities are part of a broader culture of care and community engagement at ServiceMaster Clean by Deeland, driven by its employee-owned structure and local focus. The business aims to deliver high quality cleaning and restoration services, while also playing a positive role in the places where its staff live and work.

Looking for a reliable, community-focused cleaning partners?

If you’re in Newbury, Reading, Basingstoke, Swindon, Oxford, Gloucester, Southampton, Portsmouth, Bristol, Bath, Avon and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 783 7713, visit us online or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean by Deeland Shortlisted for BFA Awards 2025

ServiceMaster Clean Contract Services is proud to announce that our partners: ServiceMaster Clean by Deeland have been named a finalist in the 2025 British Franchise Association (BFA) Awards.

ServiceMaster Clean by Deeland- Shortlisted for Customer Focus

Being one of the largest franchise partners across ServiceMaster Brands UK, spanning across multiple brands and territories across Newbury, Reading, Basingstoke, Swindon, Oxford, Gloucester, Southampton, Portsmouth, Bristol, Bath and Avon areas, this year, they have been recognised for their strong customer focus and commitment to delivering exceptional cleaning services across various sectors from general offices, School, Colleges and Medical centres right through to housing associations and retail.

Customer Focus

Operating across multiple territories under the ServiceMaster Clean brand, ServiceMaster Clean by Deeland has built its success on reliability, consistency, and genuine care for clients. Their customer-focused business model ensures every contract, large or small, receives the same level of attention and quality. Over the last 35 years, ServiceMaster Clean by Deeland have invested a lot developing technologies, including a Bespoke Software package which streamlines processes to ensure that they can futureproof their service excellence for clients across various sectors in a way that goes above and beyond expectations.

Their business and customer ethos is built around the 3 P’s: Principles, People and Performance. This approach has earned them long-term partnerships with businesses across their areas. Their customer-centric business model ensures that their able to continually evolve their service delivery, recognise and empower the people in the business who really make a difference. This is evidenced by their most recent NPS scores which consistently remain above the industry standards at 62 with their promoter population forming the majority (at 73%) of their clientele.

Shortlisted Finalists

The BFA Awards 2025 celebrate excellence in franchising, recognising businesses that set high standards for performance, innovation, and integrity. For ServiceMaster Clean by Deeland, being shortlisted for the Customer Focus award this year acknowledges their dedication to building a business that puts people first—both customers and staff.

Guy Strang, Brand Manager at ServiceMaster Clean Contract Services, said:

“This is a fantastic achievement for ServiceMaster by Deeland. Their nomination reflects the professionalism and commitment that’s exemplary of the ServiceMaster Clean Contract Services business model and network direction for 2026 and beyond. Their focus on customer relationships and operational excellence continues to raise the bar.”

Need an award-winning cleaning provider?

If you’re in Newbury, Reading, Basingstoke, Swindon, Oxford, Gloucester, Southampton, Portsmouth, Bristol, Bath, Avon and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0845 155 1026 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean Swansea and South Wales Goes the Extra Mile (or 2103) for the Forget Me Knot Challenge 2025

We are thrilled to announce that ServiceMaster Office Cleaning Swansea are supporting Alzheimer’s Society throughout 2025 with a series of fundraising efforts.

Our Pledge

As ServiceMaster Clean Contract Services, we have joined forces with the other six brands in the ServiceMaster Brands UK family to support Alzheimer’s Society as ServiceMaster Ltd.’s charity of the year and have pledged to raise £10,000 throughout 2025. As part of that network, our team at ServiceMaster Clean Contract Services Swansea have actively taken on the challenge to help contribute towards the £10,000 total and have fully embraced all that the Forget Me Knot challenge has had to offer, not only for the charitable impact, but also to support employee togetherness, wellbeing and promote a real team spirit across all areas of the business.

Forget Me Knot Challenge

This year, the challenge has been undertaken by all ServiceMaster UK Brands and was held over the summer months, during the blooming period of the Forget Me Not flower, which is symbolic to the Alzheimer’s Society due to its connections to memory loss, which is one of the biggest symptoms of the disease.

Our Impact: The challenge consists of a sponsored virtual relay event where all of our teams across the UK either run, walk or cycle to raise money for the Alzheimer’s Society. Here at ServiceMaster Clean Contract Services Swansea, we’ve been committed to making an impact and supporting at a local level. Our fundraising efforts have seen us contribute 15% of the total raised so far across all brands, and our total steps have equated to a whopping 2103.25 miles, which is the same as walking for 29 days non-stop. We are proud of our efforts and are pleased that our £420 raised through sponsored walks (during the time of this challenge) organised by the local teams have gone towards helping the greater cause.  Director Jonathan Gethin says:

As a team, we set out the goal of achieving four million steps at the start of this challenge- which we’re pleased to have succeeded as the challenge came to an end. There were 7 team members that were pivotal to our overall contribution to the ServiceMaster-wide challenge. With an internal leaderboard, this kept the healthy competition amongst the teams, with one team member hitting 33,000 steps in just one day!

Our Contract Manager, Sharon won our local office challenge, recording over 750,000 solo steps within this period. Jayne Gethin, Managing Director came second overall and was immensely proud of her efforts:

“I am very proud of the steps walked by the whole team and chuffed that I came second overall, it shows us oldies can keep up with the young ones if we really want to! Although my Labrador Cassie has enjoyed it more,”

Why Alzheimer’s Society?

As a business that cares, we are committed to helping them provide help and hope to the 900,000+ people living with dementia in the UK. Alzheimer’s is commonly misunderstood as part of getting older.

However, it is a deadly neurological disease that is currently the UK’s biggest killer, estimated to affect 1 in 2 people in the UK in their lifetime. As part of our commitment to raising money for the Alzheimer’s Society, we will be following in the footsteps of one of our sister brands, Merry Maids UK, in undertaking the nationwide Forget Me Knot Challenge.

Jonathan, our Director, adds:

“Alzheimer’s Society is a great charity, and we, as a team, are extremely proud of the challenge and how the team embraced it. As a team, we are proud to have donated £420.65 to link to our 4,206,517 overall steps. We know that this money and the money raised by ServiceMaster Brands UK will go a long way to support those who need it.”

As a brand and business, we will endeavour to raise more of Alzheimer’s Society this year, so keep your eyes peeled for more developments throughout the year.

See the value of a cleaner who cares

If you’re in Swansea and South Wales and would benefit from 65 years of cleaning excellence from your local experts, contact Jayne, Jonathan and the team today on 01792 323238 for a free, no-obligation quotation on a range of unparalleled cleaning services.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can be there when you need us.

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ServiceMaster Clean by Deeland Wins Multiple Prestigious Awards

ServiceMaster Clean by Deeland has a busy week collecting awards for business excellence.

What a week! ServiceMaster Clean by Deeland are absolutely thrilled to have won TWO major awards in the last few days. This blog post has all the details.

Corporate Member of the Year – BICSc Awards

Hot on the heels of other prestigious awards successes this year, the team have been named Corporate Member of the Year at The British Institute of Cleaning Science (BICSc).

These awards celebrate the sector’s success by recognising some of the brightest stars, spotlighting the industry’s outstanding individuals and companies.

The Corporate Member of the Year award recognises ServiceMaster Clean by Deeland for their commitment to the BICSc ethos and principles, promoting BICSc and its practices both internally and externally.

Employer of the Year – Great British Business Awards

The team have also been awarded Employer of the Year by the Great British Business Awards (Great British Expos) and could not be prouder of their team, who have helped to make this happen!

This award recognises an employer who looks after their people by creating an outstanding workplace based on a set of values that has led to a committed, effective and motivated workforce. The judges were impressed by ServiceMaster Clean by Deeland’s commitment to their people as an Employee Ownership Trust, which gives each employee a stake in the business, fostering collaboration, support, and excellence:

“ServiceMaster Clean by Deeland truly puts people at the heart of its business. By transitioning into an Employee Ownership Trust, the company has empowered staff, giving them a genuine stake in its future. With over 30 years of expertise, their culture of respect, collaboration, and opportunity makes them an exemplary employer where individuals feel valued and invested. A shining example of what makes an outstanding employer.”

Need award-winning cleaning?

If you’re in Newbury and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0845 155 1026 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean Sponsors Business Awards: Shining the Spotlight on Surrey’s Best SMEs

ServiceMaster Clean AAA sponsors SME Surrey Business Awards, recognising local entrepreneurial excellence.

It’s fair to say ServiceMaster Clean AAA have been to a decent share of awards ceremonies.

As recipients of multiple prestigious awards from the European Franchise Federation’s Franchisee of the Year 2024 to Cleaning Company of the Year, and Industry Eagle Awards, the business turned its attention to the other side of the stage recently as sponsors of the SME Surrey Business Awards 2025.

This blog post has all the details.

The SME Surrey Business Awards

The SME Surrey Business Awards recognise industrious, hardworking and enterprising SMEs in Surrey. Made up of twenty categories from business excellence to CSR and community activity, growth, and digital innovation, there is something that allows any successful business in Surrey to be recognised for its efforts.

As multiple-time winners of the SME Surrey Business Awards for many years running, ServiceMaster Clean AAA has stepped up as the sponsor in association with the awards over the last few years, joining the judging panel and, speaking at, and sponsoring the ServiceMaster Clean Contract Services AAA Business Person of the Year and Service Excellence awards to recognise how local SMEs are going above and beyond.

They were also joined by ServiceMaster Brands UK Managing Director, Alan Lewin and ServiceMaster Clean Contract Services Brand Leader, Guy Strang, who each sat on the judging panel and lent their wealth of expertise to the judging process to help recognise the eighteen winners.

A process that was a great honour, says Siva Kugathas, ServiceMaster Clean Contract Services AAA owner:

“It’s been a real pleasure to be a judge and sponsor for the SME Surrey Business Awards again this year. As someone who has been on the other side of the process many times, seeing behind the curtain and getting a glimpse of all the up-and-coming talent in the area over the last few years has been a real source of inspiration and pride. My heartfelt congratulations to all of the winners and deserving finalists. We hope to see many of you again next year!”

Want award-winning cleaning?

If you need an award-winning contract cleaner from an established and decorated brand, call Siva and his team today on 0800 047 1747 for a range of premium janitorial services across a range of sectors.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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Two ServiceMaster Clean Businesses Awarded for Commitment to Supporting the Environment

ServiceMaster Clean AAA and ServiceMaster Clean by Deeland have been recognised for their dedication to environmental initiatives with Capital Fleet Solutions’ North Star Invest in the Future Awards.

At ServiceMaster Clean, many of our businesses work hard to do their bit to minimise the impact of their operations on the environment.

Two of these businesses, ServiceMaster Clean AAA and ServiceMaster Clean by Deeland, were recognised with Capital Fleet Solutions’ North Star Invest in the Future Awards for going above their commitment to greener cleaning and business practices at the ServiceMaster Thrive in 2025 conference and gala evening.

ServiceMaster Clean by Deeland – Best Environmental Initiatives

From innovative ideas to thoughtful changes, ServiceMaster Clean by Deeland have demonstrated exceptional commitment and action that’s not only driven environmental change but set a powerful example for the whole brand.

Collecting the award on behalf of the business, Jane Paisley says they were motivated to start looking into being more environmentally friendly because it means a great deal to their clients.

“It’s a great way to show our clients that we’re trying our best to be part of a positive change and share that we are doing our bit to try by changing what we can influence, like washing and reusing materials, deploying electric cars and vans and using eco-friendly products where we can.“

Carbon Neutral Award

This award recognises ServiceMaster Clean AAA as a truly forward-thinking business, one that has made carbon neutrality not just a goal, but a reality.

It celebrates their leadership in sustainability, commitment to environmental responsibility, and the determination to leave a lighter footprint on our planet.

Having taken clear, measurable steps to make this happen through their ServiceMaster Clean AAA Woodland and even becoming certified carbon neutral in 2024, ServiceMaster Clean AAA were the worthy winner!

Collecting the award, owner Siva Kugathas says he was motivated to do so after considering the impacts of climate change on future generations.

“The key part for us is that I have a family, most of the rest of our team as a family, and we want to create a better world for our children and grandchildren and their children and grandchildren.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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ServiceMaster Clean AAA Awarded for Commitment to Staff and Community

ServiceMaster Clean AAA has been recognised for its commitment to its people, from staff to their wider community, through two coveted North Star Invest Awards.

The ServiceMaster Thrive in 2025 conference and gala evening saw Siva Kugathas and his team take home multiple prestigious awards for growth, client satisfaction and employee contributions.

But that’s not all, they also walked away at the end of the night with two prestigious North Star Invest Awards for their support and investment in their stakeholders and their well-being.

A Great Place to Work

This award honours businesses that truly prioritise their people by putting meaningful initiatives in place to strengthen engagement, boost staff retention, and create an environment where their team feel supported and motivated. These efforts lay the foundation for long-term success and help maintain a competitive edge in the local market.

As this year’s winners, ServiceMaster Clean AAA has shown exactly what that looks like in action to create a great place to work. From team outings to build a stronger work culture to sponsoring employees in developing their skills in any subject or area of personal development they choose, they’ve built a culture where achievement is celebrated, and teamwork thrives, resulting in a committed, high-performing team that delivers consistent results.

Collecting the award on behalf of the business was Operations Support Manager Jibu Sahadevan Sukritha, who fittingly provides a key example of the business’s support for its people, as he was sponsored by the company to work in the UK when he first started, and the company paid for him to come to the UK and took care of all his legal proceedings.

He testified upon receiving the award how well-deserved the award was, saying:

“It’s like a second home for me, from the team, our development and all my colleagues, everything.”

Giving Back to the Community

This award recognised ServiceMaster Clean AAA as a business that embodies the spirit of giving back. They give not only locally but also internationally. From supporting local charity events and making generous financial contributions to backing team members in their fundraising efforts and engaging in international initiatives, their impact is both far-reaching and deeply personal.

“ Giving back to the community is important to me. I think personally, to me, it’s in my DNA. That’s how I’ve been brought up, and that’s the way I want my company to be,” said Siva upon collecting his award.

“We split three ways on who we support. One is the local people in need: we put homeless people into their own homes to live in partnership with our local YMCA, and I’m very, very proud of that. That’s the thing that gives me the most satisfaction about our community activity, putting those people from the street into accommodation and sheltering them, giving them food, giving them clothing, and giving them the security and getting them off the street.”

“We provide various things to our staff as well, to help, educate and support them. And also recently, as of two years ago, we started to look after the environment, and that’s very close to my heart.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, contact Siva and his team on 0800 047 1747 today.

Or nationwide,  find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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ServiceMaster Clean North East Owner Awarded for Supporting Peers

ServiceMaster Clean North East owner, Chris Blewitt, wins North Star Invest Award for Best Support to Peers.

Chris Blewitt, the owner of ServiceMaster Clean North East, was one of many exceptional franchisees to take home an award at the ServiceMaster Thrive in 2025 conference and gala evening.

However, alongside winning both growth and customer satisfaction awards, Chris was also the sole recipient of the prestigious North Star Invest Award for Best Support to Peers.

Smells like Team Spirit

The special Best Support to Peers Award was inspired and nominated by a fellow franchise partner in recognition of outstanding support from Chris, who supported them with operations and software by allowing them to visit his business and learn everything they needed to know.

Chris’s contributions have made a remarkable difference, driving real, positive change and helping steer the business towards stronger growth and success. Their generosity with time, knowledge, and expertise truly exemplifies the spirit of partnership we value so highly at ServiceMaster Clean.

Collecting his award alongside his daughter, Jessica, Chris reflected on the changes in his business that have supported the wider brand and how this represents what he first loved about the franchise business model:

“Going back to when we first got the business, we bought into the concept of franchising as different to other business formats in that it’s about having a support network. We’ve learned a lot from people, particularly when we first started, and now we try and give back to other people,” he says.

”Some of the systems that we’ve implemented in our business have been held up as best practice, so we’ve had visits from different people to share some of those things and I think some of the work at Head Office is also based on what we’ve been doing, so that, that gives us a tremendous amount of satisfaction.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from an award-winning business, contact Chris, Jessica and the team on 0191 250 5116 today

Or nationwide,  find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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ServiceMaster Clean Staff Recognised for Excellent Contributions to Client Relations and Team Support

Two exceptional ServiceMaster Clean staff members from across the UK have been recognised for their support for their teams and clients with prestigious awards.

There are many individuals across the ServiceMaster Clean Contract Services network who consistently make a positive impact through their dedication, attitude, and efforts, which don’t go unnoticed.

In fact, recently staff from ServiceMaster Clean across the UK have been recognised for their commitments to their respective teams, clients and businesses at the ServiceMaster Thrive in 2025 conference and gala evening.

Aga Ovenden – Employee of the Year

The prestigious Employee of the Year award honours an individual who has been instrumental to the success of their business.

The winner, Operations Manager Aga Ovenden from ServiceMaster Clean Contract Services West London and North Surrey, has worked tirelessly to raise standards, ensuring every service delivered is nothing short of exceptional.

Known for her reliability, hands-on approach, and unwavering support, Aga has become a true pillar within her team. It’s a pleasure to recognise their dedication and impact with this well-deserved award.

Despite decades of high-performing work, Aga says she was still shocked to receive the award:

“This means a lot to be honest with you. I’ve spent, oh my goodness, around 20 years with ServiceMaster, and I didn’t expect to win this.. We are a really strong team, so I would like to thank everyone: Rachel Lee, Jackie, Monica, Kayla, and the 164 cleaners and workers who are helping us. This is not only for me, this is for all of us, and I would like to say thank you to everyone.”

Claire Whittaker – Best Support to National Accounts

This award goes to an individual who has consistently stepped up to support our nationwide or multi-site cleaning contracts.

The winner, Claire Whittaker from ServiceMaster Clean Mercia, was announced as the winner due to her ongoing assistance and commitment to this work and playing a key role in helping us deliver outstanding results. Her contribution has truly made a difference across the network.

Want an award-winning cleaning service?

If you would benefit from cleaning services from an award-winning business,  find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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Five ServiceMaster Clean Businesses Celebrate Winning Coveted Customer Satisfaction Awards

ServiceMaster Clean business owners from across the UK celebrated winning awards for customer satisfaction at the ServiceMaster Thrive in 2025 Gala.

Five ServiceMaster Clean Contract Services businesses were recognised for their dedication to supporting their customers and their excellent client satisfaction, winning coveted ServiceMaster Clean customer awards at the ServiceMaster Thrive in 2025 conference and gala evening.

This blog post has all the details.

Achieving Excellent Customer Satisfaction

The five businesses awarded all shared one common denominator: exceptional customer service and a dedication to go above and beyond for those they serve.

Two businesses, ServiceMaster Clean AAA and ServiceMaster Clean North East, were celebrated for their extraordinary Net Promoter Scores (NPS). In the cleaning industry, an NPS of above zero is good, with an industry average of 16 in the UK. Siva Kugathas, Chris Bewitt, and their teams were awarded for exceeding this standard, with each achieving a score above 50!

Meanwhile, ServiceMaster Clean Winchester, Bradford, and Dudley were awarded for the exceptional customer service they provided for our multi-site nationwide contract cleaning clients. Each of these businesses, as measured through satisfaction surveys completed by our clients, achieved a perfect 100%!

Congratulations, all!

Need award-winning cleaning?

If you would benefit from professional contract cleaning services from an award-winning business, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean By Deeland named as a finalist in the 36th BFA HSBC UK British Franchise Awards

The team at ServiceMaster Clean by Deeland have been announced as finalists in the BFA HSBC UK British Franchise Awards for the second consecutive year.

Big things are happening at ServiceMaster Clean By Deeland.

Jane Pailsey and Andre Gottemaker are celebrating after being named one of 56 finalists in the prestigious 2025 BFA HSBC UK British Franchise Awards, in the hotly contested Customer Focus category, after being named finalists in the HSBC UK Best in Class Multi-Unit Multi-Brand Award last year.

Nick Dee Shepland bought a ServiceMaster Clean business, which provides expert commercial cleaning services, in 1991. In 2021, it became an Employee Ownership Trust, whereby 80% of the company shares are held in trust on behalf of the employees and has been run by Jane and Andre’s Senior Leadership Team ever since from their Newbury-based head office.

The BFA HSBC UK Franchise Awards

The BFA (British Franchise Association) is the UK’s leading authority on franchising, dedicated to upholding ethical business practices and high standards. Established in 1977, it empowers businesses and individuals through accreditation, education, and expert guidance.

The awards are sponsored by HSBC UK. UK Head of Franchise Gillian Morris said:

“My warmest congratulations to all the finalists in this year’s British Franchise Awards. It’s certainly not an easy task, but shortlisting the entries and choosing the finalists is one of the highlights of my year. As ever, there are some brilliant businesses amongst this year’s entrants. They really do represent the best of British franchising, and I look forward to seeing them all at the awards ceremony in November.”

Chief Executive of the BFA, Pip Wilkins, said:

“Our huge congratulations to Jane and Andre, and all our finalists this year. As ever, the entries were very strong, and we commend each and every one of them for their efforts over the past 12 months to do more and to do better. Our members and their franchisees are the backbone of the BFA, upholding the ethical values of the association, and we thank them for their commitment. The winners will be announced at our awards event in November, when the best in UK franchising come together to celebrate success. We look forward to seeing Jane and Andre there on the night and wish them the very best of luck.”

Winners will be revealed at a black-tie dinner in Telford on 6th November 2025, following the association’s annual conference.

Need award-winning cleaning?

If you’re in Newbury and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0845 155 1026 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean AAA Shortlisted for European Cleaning and Hygiene Awards 2025

Siva Kugathas has been shortlisted for Leader of the Year at the European Cleaning and Hygiene Award 2025.

After receiving a record number of entries this year, the finalists of the European Cleaning and Hygiene Awards 2025 have been shortlisted, including our very own Siva Kugathas from ServiceMaster Clean AAA.

The judges have selected the finalists who have demonstrated outstanding innovation, impact and commitment over the past year.

Michelle Marshall, editor of European Cleaning Journal and founder of the awards, said:

“We’re thrilled to reveal the 2025 finalists. This year’s entries showcased extraordinary passion, innovation and progress within the industry. The quality and diversity of submissions made the judges’ task incredibly tough, but we are confident that each finalist represents the best in class across Europe.”

Siva, who has already added significantly to his trophy cabinet this year, having been named the European Franchise Federation’s Franchisee of the Year last year, has been shortlisted for Leader of the Year.

As an inspired leader who always aims to lead from the front, Siva is always working to inspire the best in his team, whether through employee mentorship and bonus schemes, a group gym training programme or social events for his teams spread across his nineteen territories across the UK.

The winners will be announced during the annual gala dinner and awards ceremony. The venue this year is the iconic National Museum of Scotland in Edinburgh, UK, offering guests an unforgettable evening of celebration in the heart of the Scottish capital.

“We look forward to welcoming everyone to Edinburgh this October,” added Michelle Marshall.

“Whether you’re shortlisted or not, the event is a fantastic opportunity to recognise our collective achievements, network with industry peers, and celebrate the successes that are shaping the future of the cleaning and hygiene sector.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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Eleven ServiceMaster Clean Contract Services Businesses Celebrated for Exceptional Growth

ServiceMaster Clean business owners from across the UK celebrated their growth with awards at the ServiceMaster Thrive in 2025 Gala.

Eleven ServiceMaster Clean businesses were recognised for their exceptional contributions to their business and brand by winning coveted ServiceMaster Clean growth awards at the ServiceMaster Thrive in 2025 conference and gala evening.

This blog post has all the details

Growth in Recent Years

Businesses were recognised both for their development over the last year, and the amount they have grown over their past five years in business. Three businesses, ServiceMaster Clean South East London, Huddersfield and Dudley, were awarded for growth of over £100,000 in 2024, while Mercia, North East, and Exeter were recognised for over £200,000 growth. ServiceMaster Clean London City also took home the award for growth of over £300,00, while BFA HSBC UK Great British Franchise Awards finalists ServiceMaster Clean by Deeland and ServiceMaster Clean Manchester were recognised for their growth of over £500,000. ServiceMaster Clean AAA and LNP were the biggest growers, with each taking home an award for growth of over £600,000 in the last year.

Not only that, but several of these business owners were also recognised for strong longer-term growth as Mercia, North East and Deeland, and Manchester, LNP, and AAA were awarded for growth of over one, two, three and five million pounds respectively since 2020.

Congratulations, all!

Need award-winning cleaning?

If you would benefit from professional contract cleaning services from an award-winning business, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean by Deeland wins Coveted Award of Excellence at Annual Conference

ServiceMaster Clean by Deeland have been recognised for excelling in business at the annual ServiceMaster Thrive in 2025 conference and gala awards evening. 

 ServiceMaster Clean by Deeland was recognised for their exceptional contributions to their business and brand by winning the coveted ServiceMaster Clean Award of Excellence at the ServiceMaster Thrive in 2025 conference and gala evening last week.

This blog post has all the details

The team, which has also recently won multiple external awards for their business practices and staff advocacy, including achieving Great British Franchisee Status in 2024, won the award for achieving remarkable growth through consistent success, through a series of highly respected industry award wins, which significantly elevated the profile of the ServiceMaster Clean brand.

“This is what we’ve been working towards. It’s been years of working. We push everything on every front, whether it comes from sales or hitting all the targets if they are laid out,” said director Andre Gottemaker when collecting this award.

Need a new cleaner?

As the largest ServiceMaster Clean franchise in the UK, ServiceMaster by Deeland delivers award-winning excellence in every aspect of its business.

See how they can help you today by calling 0845 155 1026 for a free, no-obligation quotation.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business today to connect with your local cleaning experts.

International Women’s Day: CJ Micallef from ServiceMaster Clean Contract Services Manchester

ServiceMaster Clean Contract Services Manchester’s CJ Micallef shares how she navigates being a woman in business. 

CJ Micallef’s parents, Martin and Sarah Steinman, purchased ServiceMaster Clean Contract Services Manchester in the UK in early 1991.

Having now mostly stepped away from the business, which they began using their life savings, ServiceMaster Manchester is in the capable hands of CJ, who continues to oversee its growth into a thriving business.

Working regularly on charity initiatives, staff support and development, and having seen the business grow even during some of the toughest COVID-19 restrictions in the UK, CJ is a shining example of an everyday hero.

She says the key to her success is a willingness to get her hands dirty. After joining the business as a cleaner and performing every role within it subsequently, CJ knows what it takes to achieve success and growth in a cleaning business.

To celebrate Women’s History Month, we spoke to CJ about what it means to be a successful woman in business.

What’s the best career advice you’ve been given?

“Believe in yourself, stand strong, and (most importantly) always be yourself.”

“Don’t give up at the first hurdle, there is always another chance or solution. Learn from your mistakes, this ultimately makes you a better manager, leader and person. Always ask for help. No one likes a know-it-all.”

What advice do you have for women looking to grow their own business? 

“Trust yourself. You have all the answers within you, make that leap. Why would you work for anyone else if you can do it better? Trust your instincts, all the while making time for you and your family, as the rewards will be greater all around if you make that space for yourself.”

What do you wish more people knew about being a woman in business?

“Women in business are not just one dimensional, we have many skills and talents, and often we give so much more commitment than is recognised as we often put others first.

Sometimes we feel that we are not experienced enough or assertive enough or passionate enough. But we can achieve anything we want and more.

Women can be as fierce as men in the boardroom, whilst remaining empathetic, we provide support and are team players as well as strong leaders. Women should not be overlooked for any position in a business as they often are the backbone. Without women, the world of business would be a very one-sided view with limited vision and perspective.”

What’s an accomplishment or win that makes you especially proud?

“Winning a Great British Franchisee and a BFA HSBC UK British Franchise Award, that’s a big one! We have been in business for 30+ years, and it’s the sort of thing you probably forget about because you do it all the time. This is what you do.

Achieving these things, particularly on the back of the last few years with COVID and the challenges that presented to the sector and our business, is such a wonderful thing to be a part of. These are for everybody. They’re recognised outside of our franchisor by independent people, so that’s an amazing success we’ll benefit from in the future.

We’re seeing more opportunities, more development, and are employing more people.

I can’t think. There are loads!”

What has been a big goal in your career?

“I want us to be a leader in housing and education. I want us to maintain the reputation we already have. But I want people to know when they want a commercial cleaner: ‘Well, let’s ring ServiceMaster.’

And that means employing more people and giving them opportunities. We’ve had cleaners that have worked for us, in terms of our direct operators out in the field, for over 15-20 years. A good majority have been here for 5 to 10 years. So that’s important. For me, it’s about promoting those people and giving them career opportunities. I don’t stand still. There’s no need.”

Need a new cleaner?

If you’re in Manchester and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 1958 490 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean owner Awarded at Global Business Conclave at the House of Lords

ServiceMaster Clean AAA owner Siva Kugathas has been recognised as a Global Power Leader at the 2025 Global Business Conclave at the House of Lords.

It continues to be a great year for ServiceMaster Clean AAA owner Siva Kugathas, who has already been awarded Commercial Cleaning Company of the Year at the Corporate LiveWire Global Awards and multiple International Brilliance Awards, but has now reached new heights by being invited to attend and speak at the renowned Global Business Conclave at the House of Lords.

To top it all off, Siva was awarded the Global Transformational Leader Award as part of this year’s Global Power Leader awards.

This blog post has all the details.

Global Power Leader Awards: Global Business Conclave

The Global Power Leader Awards, held annually at the Global Business Conclave, celebrate pioneering brands and leaders who have redefined industries through innovation, sustainability, and ethical leadership.

The World Centre for Research and Consulting (WCRCInt) holds the Conclave in the iconic Peers Room of the House of Lords.

The event was attended by over 150 policymakers, executives and thought leaders from over thirty nations, creating a truly global collaboration and community. This included several notable dignitaries including Lords, Ambassadors, Baronesses, and mayors.

Awardees were selected through WCRCInt’s 8-month independent evaluation framework, designed to ensure objectivity and rigor.

Key stages included Global Nominations. These are open submissions from 150+ countries, vetted for eligibility using data-driven analysis evaluating quantitative metrics regarding sustainability market influence and qualitative insights like stakeholder impact and ethical governance.

Awardees were then peer and expert reviewed under assessment from a 25-member panel of industry leaders, academics, and policymakers and third-party audits, where they were validated by independent auditors to confirm transparency and accuracy.

“Our methodology blends innovation with integrity. Every awardee has demonstrated measurable, scalable impact aligned with global sustainability goals,” emphasised Abhimanyu Ghosh, Group Editorial Director of WCRCINT”.

Siva was invited and awarded as a Global Power Leader for his astonishing business transformation and commitment to his people and community and transforming his business from a single area to a 19-territory empire in just a matter of years, all the while hiring over 900 staff in communities across the UK, fostering local talent, and donating countless hours and pounds to charities and sustainable business practices.

Lord Swraj, Chairperson of Jury, WCRCINT &. Global Industrialist underscored the significance of winning such an award:

“The Global Business Conclave 2025 isn’t just an awards ceremony—it’s a movement. These brands and leaders are architects of a new economic paradigm, where profit and purpose coexist.”

Speaking on Corporate Social Responsibility and Business Change

For Siva, one of the highlights of the event was bringing his family in attendance to the House of Lords to support and cheer him on as he accepted his award.

“I was delighted to be invited and to attend, for both myself and my family and my team, this is all testament to our hard work, and I am very grateful for everyone involved and for receiving this once in a lifetime opportunity and recognition.”

Siva was also asked to speak to the other members of the congregation about his journey, thoughts and advice for creating a business that transforms the world around it for the good of all it touches.

Echoing throughout the hallowed halls, Siva called for the other attendees to recognise the success rooted in a strong work ethic and integrity and values that support a healthy business and conscious, highlighting the importance of corporate responsibility and giving back to the community.

“I arrived in the UK at 18 after leaving my home country of Sri Lanka, which, at the time, was in the midst of a civil war, and worked from the minute I arrived on British shores. As a single father, I was determined to make a name and a better life for myself and my family. I have since raised two well-adjusted children into adulthood and am committed to continuing to set a good example for them and those around me.”

“This has informed my approach to doing business, as I am determined to take care of my community and work hard to engage with it at every level through my business. This philanthropic core is also baked into my culture, wherein there is no question or ulterior rationale for ‘giving back’, as it were. Community is everything. So, of course, giving back is just what you do.”

“When I first began my business, one of my goals was always to be a business that cares. In just eight years, we have made a tangible impact on the people in our communities across the UK. We do this through different initiatives, focusing on areas and topics I and my team are impassioned by, whether supporting educational groups and sessions to help support children in underfunded areas, mentorship of staff, combatting homelessness through continued work with our local YMCA, championing local businesses by sponsoring SME awards and accreditations or bettering the environment. It is the latter, though, which has been a key focus for me in recent years, as clients across the sectors we serve increasingly focus on their environmental impact. In our market, sustainability has become a hot-button topic, but many businesses, despite possibly having the most skin in the game, have been slow on the uptake. In fact, Forbes recently estimated that although 90% of companies agree that sustainability is essential, only 60% have implemented any strategy to improve their practices. It’s almost 10 years since Ray Anderson, Founder of Interface, spoke on environmental corporate responsibility and coined the phrase ‘comply is not a vision’.”

“Together, we can shape a future where our businesses—and the communities they serve—thrive because of our commitment to care, responsibility, and sustainability. I hope you’ll all be a part of this journey with me!”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business that gives back to their community and planet, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.