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Meet the new owner of ServiceMaster Clean Contract Services in Bradford

We sat down with Stuart McCaig, the new owner of ServiceMaster Clean Contract Services Bradford.

ServiceMaster Clean Contract Services in Bradford is now under new management, having been sold by the previous owner, Clive Jones, to former data analyst Stuart McCaig.

We sat down with Stuart to see how he’s been getting on with his new business and discuss his aspirations for the future.

Get to know the owner

Before joining ServiceMaster, Stuart worked as a contractor and a permanent data analyst for Lloyds Bank.

“I did a multitude of tasks, but towards the end, it was data analytics, and for my final big project, I was involved with a large-scale legal tendering process,” he says.

This background has informed his approach to decision-making and his direction.

After many years at Lloyds, he says he “wanted to be the master” of his “own path.”

So, he decided to step into something new.

After speaking with Clive and spending time in ServiceMaster Clean Contract Services Bradford, Stuart decided to take it on.

He is now ready to bring his committed, methodical and driven approach to contract cleaning.

Stuart’s Customer-Centric Approach

Embarking on his new path, Stuart says his focus is supporting clients to create a better cleaning experience.

His data-driven background means he recognises how to see what is of value for business and is committed to client satisfaction.

“My goal is making sure that the customers are being serviced in the way they should be,” he says.

“If they entrust us with what is essentially quite a simple task, their cleaning needs, we will do everything to ensure these needs are met.

And if, for some reason, they’re not, we will endeavour to put that right. I’ll spend every waking hour trying to ensure the business is where it needs to be and making sure they’re happy.”

“I’ll go Above and Beyond to make sure they’re happy the service we provide is what they expect.”

What ServiceMaster Clean Offers

At ServiceMaster Clean, we know that every business is different, and you may have different needs and priorates to your neighbour.

That’s why our cleaning services are bespoke.

Our teams work closely with you to understand what is important to you and go above and beyond to deliver at the highest standards every time using the best tools, staff, and know-how, backed by 60 years of industry-leading experience.

See how ServiceMaster Clean can help you.

If you’re in Bradford and would benefit from contract cleaning services that focus on the needs of your business to get the best value results for you, call Stuart and his team on 01274 299 874 today.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business for a free, no-obligation quotation on our range of expert cleaning services.

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Committed to supporting our staff – The Golden Ticket to Franchise Success

Though it is behind us now, 2021 was difficult for people and businesses worldwide. During these uncertain times, ServiceMaster Clean Contract Services have stayed committed to supporting our staff through the challenges of the last year. Behind every successful franchise network is a team of staff who work tirelessly to make sure that our services are the best that they can possibly be. Working to maintain a successful network means working hard to make sure to cultivate a positive environment and improve staff satisfaction levels and retention. We pride ourselves in our ability to do this, even in an industry like contract cleaning services where this is usually difficult.

It doesn’t take much, and can just be in the little things. For example, before Christmas last year, ServiceMaster Clean Contract Services Swansea continued its annual tradition of hand delivering a box of chocolates to each of its 250 staff members at their place of work. This was a small token of appreciation for its staff for their work throughout the year, and to wish them a Merry Christmas. However, due to the pandemic and Swansea’s ever-growing staff, the team decided to go the extra mile and do things a little differently and sent every member of staff a ServiceMaster branded chocolate bar in the post. But that wasn’t all, just like Roald Dahl’s Charlie and the Chocolate Factory, a select number of these chocolates had a winning raffle ticket inside that had a combined value of over £450.00! The lucky member of staff just had to call into the office and quote the code on the ticket.

One of the winners decided to spend her winnings on extra physio for her grandson, another decided to finish off her Christmas shopping, and another waited for her son to arrive home before opening the chocolate (as he is a Charlie in the Chocolate Factory Fan) and was delighted to find a winning ticket.

The top winner was Carly Morris who works in a Sports Centre and a Doctor Surgery in Neath, and she was kind enough to send the below photo.

ServiceMaster Clean Contract Services Swansea’s staff were overjoyed by this gesture, and the branch are looking forward to doing the same in December of this year.

Our staff are at the heart of our franchises, and they have worked tirelessly to ensure that the work we do is carried out safely and to a high standard in spite of changing and often challenging working conditions posed by the pandemic.

If you’d like to learn more about ServiceMaster Clean Contract Services Swansea and the services we offer, you can find out more here or call on 01792 323238. If you want to find your local ServiceMaster Clean Contract Services, you can find your nearest franchise here.

Written by Tom Page