Tag Archive for: electric vehicle

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Pass your CQC Audit with ServiceMaster Clean Contract Services LNP

How ServiceMaster Clean Contract Services LNP mobilised at short notice and helped this client pass their CQC audit.

As a medical service provider, CQC audits are always a key date in your diary. Preparing for them can be nerve-wracking and stressful, but with ServiceMaster Clean Contract Services, they don’t have to be.

Our teams nationwide are backed by over 65 years of expertise in providing premium commercial cleaning services to medical premises and trained to ensure your sites are in the best possible condition to pass your audits with flying colours.

In this case study, we see how the team at ServiceMaster Clean Contract Services LNP stepped up at short notice to help a GP Practice whose previous cleaning provider left them unprepared for their upcoming CQC audit.

The Situation at Hand

The team at ServiceMaster Clean Contract Services LNP were contacted by this GP Practice when their next CQC audit was a matter of weeks away. The practice had been using another cleaning company but was experiencing multiple issues with the service provided, and as such, was not confident that they would pass their audit.

In a time of need, the practice manager reached out to our team, whom he remembered from his previous role at a different practice, where we had provided cleaning services.

“We knew about you already, and wanted to give you a try. We thought, since you are providing cleaning services to many GP Practices, your standards must be very high,” he says.

How We Helped

Initially, the practice manager contacted a member of our sales team during a busy summer season, saying he was in urgent need of cleaning. With time of the essence, we sent out a quote that afternoon and organised a site visit for the next working day.

Our Operations Manager conducted the site visit as planned, a week before the CQC audit, and began the cleaning of two surgeries that night and continued to do so every night that week while organising a team to carry out a thorough deep cleaning before the inspection, which included the cleaning of all of the surgeries’ carpets and flooring.

The Results

Turning the situation around for the practice, the deep cleaning and attention to detail from our team meant that when the day of the audit arrived, the surgery passed with no issues!

Since then, the team have continued their work at the surgery and have gone the extra mile in the aftermath of the audit, replacing broken soap dispensers and installing fem bins where they were missing.

Now, a very satisfied practice manager has a word of advice for any commercial premises needing a new cleaner:

“Give a chance to ServiceMaster if you are unhappy with your current cleaning provider and see what they can do for you!”

Need support with CQC cleaning?

If you’re in Leicester, Northampton and Peterborough and could benefit from premium commercial cleaning services from a provider who always goes the extra mile, contact the team on 0116 240 3757.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

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ServiceMaster Clean Contract Services LNP Unveils Electric Van

Going green in Peterborough through a brand-new electric van.

At ServiceMaster Clean Contract Services, our businesses nationwide are doing their bit for the environment by adapting to operate more sustainably.

At ServiceMaster Clean CS LNP, this already includes working alongside Impact Hero and their ‘Grow My Tree’ initiative to plant a tree for new clients they partner with, offsetting their carbon emissions in the process.

Now they’re taking their sustainability practices to the streets of Peterborough through the implementation of a brand-new electric ServiceMaster Clean van!

Expanding the fleet

Our iconic yellow vans have always been a beacon of excellence, helping us stand out as we shine the spotlight on your operation through exceptional cleaning services. This new van is no exception, as it is set to light up the streets of Peterborough while helping us do our part for the environment.

The need for a new van arose as the team sought to expand its existing vehicle portfolio to accommodate a new technician, who would work from it as they increased their capacity in the Peterborough area. Knowing they wanted to continue their commitment to sustainable practices, the team, led by General Manager Lee Redfern, decided to introduce an electric van.

Lee says this decision was influenced by the business’s own ethical standpoint of creating a more sustainable operation:

“These days, climate change is constantly in the spotlight, and I believe it’s massively important to address. We’ve changed the way we operate—how we recycle chemicals, the equipment and products we use, and how we manage waste. We always recycle the plastic bottles, and at our office, we refill our tanks with recycled water, which we then purify using our own system for window cleaning.”

Evolving Sustainability

Therefore, Lee sees an electric van as another step in their ongoing commitment to sustainability, as the business looks to expand with further electric vehicles in the future and work towards a carbon-neutral accreditation.

“A green vehicle, I think it’s massive and is going to get bigger and bigger.”

Need a greener cleaner?

If you are in Leicester, Northampton, Peterborough, and the surrounding areas, keep your eyes peeled for a flash of yellow and call 0116 2403757 to learn the value of cleaners who care.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.