Tag Archive for: environment

How ServiceMaster Clean Contract Services LNP mobilised at short notice and helped this client pass their CQC audit.

As a medical service provider, CQC audits are always a key date in your diary. Preparing for them can be nerve-wracking and stressful, but with ServiceMaster Clean Contract Services, they don’t have to be.

Our teams nationwide are backed by over 65 years of expertise in providing premium commercial cleaning services to medical premises and trained to ensure your sites are in the best possible condition to pass your audits with flying colours.

In this case study, we see how the team at ServiceMaster Clean Contract Services LNP stepped up at short notice to help a GP Practice whose previous cleaning provider left them unprepared for their upcoming CQC audit.

The Situation at Hand

The team at ServiceMaster Clean Contract Services LNP were contacted by this GP Practice when their next CQC audit was a matter of weeks away. The practice had been using another cleaning company but was experiencing multiple issues with the service provided, and as such, was not confident that they would pass their audit.

In a time of need, the practice manager reached out to our team, whom he remembered from his previous role at a different practice, where we had provided cleaning services.

“We knew about you already, and wanted to give you a try. We thought, since you are providing cleaning services to many GP Practices, your standards must be very high,” he says.

How We Helped

Initially, the practice manager contacted a member of our sales team during a busy summer season, saying he was in urgent need of cleaning. With time of the essence, we sent out a quote that afternoon and organised a site visit for the next working day.

Our Operations Manager conducted the site visit as planned, a week before the CQC audit, and began the cleaning of two surgeries that night and continued to do so every night that week while organising a team to carry out a thorough deep cleaning before the inspection, which included the cleaning of all of the surgeries’ carpets and flooring.

The Results

Turning the situation around for the practice, the deep cleaning and attention to detail from our team meant that when the day of the audit arrived, the surgery passed with no issues!

Since then, the team have continued their work at the surgery and have gone the extra mile in the aftermath of the audit, replacing broken soap dispensers and installing fem bins where they were missing.

Now, a very satisfied practice manager has a word of advice for any commercial premises needing a new cleaner:

“Give a chance to ServiceMaster if you are unhappy with your current cleaning provider and see what they can do for you!”


Need support with CQC cleaning?

If you’re in Leicester, Northampton and Peterborough and could benefit from premium commercial cleaning services from a provider who always goes the extra mile, contact the team on 0116 240 3757.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

Going green in Peterborough through a brand-new electric van.

At ServiceMaster Clean Contract Services, our businesses nationwide are doing their bit for the environment by adapting to operate more sustainably.

At ServiceMaster Clean CS LNP, this already includes working alongside Impact Hero and their ‘Grow My Tree’ initiative to plant a tree for new clients they partner with, offsetting their carbon emissions in the process.

Now they’re taking their sustainability practices to the streets of Peterborough through the implementation of a brand-new electric ServiceMaster Clean van!


Expanding the fleet

Our iconic yellow vans have always been a beacon of excellence, helping us stand out as we shine the spotlight on your operation through exceptional cleaning services. This new van is no exception, as it is set to light up the streets of Peterborough while helping us do our part for the environment.

The need for a new van arose as the team sought to expand its existing vehicle portfolio to accommodate a new technician, who would work from it as they increased their capacity in the Peterborough area. Knowing they wanted to continue their commitment to sustainable practices, the team, led by General Manager Lee Redfern, decided to introduce an electric van.

Lee says this decision was influenced by the business’s own ethical standpoint of creating a more sustainable operation:

“These days, climate change is constantly in the spotlight, and I believe it’s massively important to address. We’ve changed the way we operate—how we recycle chemicals, the equipment and products we use, and how we manage waste. We always recycle the plastic bottles, and at our office, we refill our tanks with recycled water, which we then purify using our own system for window cleaning.”


Evolving Sustainability

Therefore, Lee sees an electric van as another step in their ongoing commitment to sustainability, as the business looks to expand with further electric vehicles in the future and work towards a carbon-neutral accreditation.

“A green vehicle, I think it’s massive and is going to get bigger and bigger.”


Need a greener cleaner?

If you are in Leicester, Northampton, Peterborough, and the surrounding areas, keep your eyes peeled for a flash of yellow and call 0116 2403757 to learn the value of cleaners who care.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

Wishing a very happy first birthday to the ServiceMaster Clean AAA Woodland.

 Last year, the owner of ServiceMaster Clean AAA, Siva Kugathas, undertook a huge step to buy and conserve a plot of land in Devon as a hub of environmental conservation to offset the carbon output of the business and help it in its goal of joining franchisor ServiceMaster of being carbon neutral by 2030.

This effort has been recognised as part of the business development and ingenuity that has seen Siva and the business win multiple awards in the last year and contribution to his achievement of being named a finalist in the BFA HSBC UK British Franchise Awards 2024 after winning two categories last year.

But what is the ServiceMaster Clean AAA Woodland? How does it work? And what has been its impact so far?


What is the ServiceMaster Clean AAA Woodland and what has the impact been?

Siva and the team at AAA strongly believe that, as a business, reducing their carbon footprint to help combat climate change is part of their social responsibility.

In the cleaning industry, travel by car/van is essential to ensure our cleaning equipment is transported safely to where it needs to be.

As driving is a massive contributor to carbon output, Siva’s goal is to offset the carbon his teams put out.

Siva planned to plant trees for each new client his team provides services for to help put more oxygen into the atmosphere and offset carbon emissions.

However, having consulted with a local ecologist and discussed the condition of the biome, he now incorporates complementary trees and plant life into the existing land, turning the area into a conservation site to preserve and nurture the woodland.

So, while he is still planting new greenery to offset carbon emissions, he is also working carefully to care for this patch of nature and ensure it becomes a haven for local plants and wildlife.

In the first year since the woodland had its grand opening, this amounts to over 239 trees and counting, which will absorb over 5000 lbs of carbon yearly!


Need a professional contract cleaning service?

Could you benefit from professional, personal, and ethical contract cleaning services?

Siva and his teams across 19 territories are ready and waiting to help you take the hassle out of your cleaning, with the bonus of a tree planted in your honour.

If you’re in Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, Lincolnshire, East Lancashire, Aberdeen, Inverness, Stirling or Carlisle and surrounding areas, contact Siva and his team today on 01483 575939 for a free, no-obligation quotation.

Or, nationwide, call 0845 201 1184 or find your nearest ServiceMaster Clean Contract Services business today and learn the value of a cleaner that cares.

Our top tips for creating an energy-efficient office. 

It takes a lot to run a company, from guts to smarts and plenty of funding.

But, there is also a growing focus on collective responsibility.

Although, with the cost-of-living crisis still taking centre stage in the UK, many are focusing on costs above thoughts of sustainability business models.

In fact, according to Forbes, although 90% of businesses think that sustainability is essential, only 60% of companies have a sustainability strategy in place.

However, energy-efficient office conserves money in more ways than you might think.

Saving energy in the office is one of the easiest ways to save money and support the environment.

In this blog post, see how you can make a difference to our planet and your bottom line with three easy ways to keep your office energy-efficient from ServiceMaster Clean.


Easy Office Energy Saving Tips

  1. Replace your light bulbs.

If your lightbulbs are not energy efficient, replace them with ENERGY STAR®-qualified light bulbs, which include compact fluorescent lamps (CFLs).

These use about 70% less energy than incandescent bulbs and last longer.

Yes, you read that right – you save money on energy bills and at the store when you go CFL.

While LED lights are even more energy efficient, they tend to be more cost-prohibitive for businesses.

You can encourage employees with desk lamps to use LED lights or calculate whether the longevity of LED lights is worth the initial investment.

Additionally, remind employees to turn off the unused lights in empty rooms.

Furthermore, open blinds and use natural lighting as often as you can during the day to keep energy use down even more.


  1. Turn off computers when not in use.

One of the most commonly missed office energy-saving tips is turning off equipment at the end of the day or during periods of low usage.

During the day, ask employees to use the hibernation feature on their computers if they step away from their desks.

This mode reduces the energy emitted from the monitors and the computer itself.

You can also shut down computers completely before closing each day for more savings.

Remember that even when electronics are off, they use energy if plugged in.

The NRDC reports that this wasted energy adds up to around the amount of electricity produced by 50 large (500-megawatt) power plants yearly!

If your office is going on a lengthy holiday break, unplug energy-sucking equipment like printers, microwaves, coffee machines, vending machines, lights and more.


  1. Go paperless as often as you can.

Set up systems that allow employees to work electronically as often as possible and only print things when necessary.

This will help prolong the life of your printer, paper and ink/toner and also help reduce your energy costs and protect against deforestation in one fell swoop.

If you must print a document, print it in black and white.

That way, you save money on printer ink or toner and help keep excess consumables, including toner cartridges, from filling landfills.

Also, consider using copy paper with the highest percentage of recycled paper content.

You can also utilize local recycling services for your waste paper.


The future is now.

If you’re ready to make these three easy energy-saving changes, there’s no better time to start than now.

Gather your staff to explain the easy ways to keep your office energy-efficient

Soon, the savings accumulate, and you’ll feel good knowing your business is acting as a responsible corporate citizen.


Get a cleaner office today with ServiceMaster Clean

At ServiceMaster Clean, we’re about all things clean.

That means clean energy and clean offices.

Our businesses across the UK are working hard to offset our carbon emissions and help support our environment through various environmental initiatives.

If your workspace needs a professional and regular cleaning from the experts, think ServiceMaster Clean Contract Services.

By contacting your nearest ServiceMaster Clean Contract Services business, you benefit from over 60 years of professional and bespoke cleaning expertise from your local experts in high-quality cleaning.

No matter your organization, we go above and beyond to ensure the highest standard of cleaning every single time.

To find out more or receive a free, no-obligation quotation on our services, call 0845 201 1184 today.

How ServiceMaster Clean LNP is working to support local food banks.

As part of their ongoing commitment to corporate social responsibility (CSR), ServiceMaster Clean Contract Services LNP are supporting local food banks in Leicester, Northampton and Peterborough to help their local community.

Teaming up with the Trussell Trust Network, an organisation that supports a nationwide network of over 1,300 food banks providing emergency food and aid to people facing hardship while campaigning for change to end the need for food banks in the UK.


This year, the LNP team are providing food parcels to food banks in Leicester, Northampton & Peterborough for new clients who achieve a specific spend.

Commenting on the initiative, Denise Ces Agraso, Head of Pensions, Payroll and HR at ServiceMaster Clean Contract Services LNP says:

“I have been working quietly in the background on this, along with the new Grow My Tree Scheme, after doing some research into what we can offer to all our new clients and give back to the community and discussing the idea with our General Manager, it was a no-brainer.

Food banks are helping more people than ever and provide emergency food and compassionate, dignified support to people locked in crisis. People from every walk of life can no longer afford life’s essentials, and we are proud to be giving a little back to our local communities.”


Need a new cleaner?

If you are in Leicester, Northampton, Peterborough and the surrounding areas, call 0116 2403757 to start working with a cleaner who puts care into everything they do.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

How ServiceMaster Clean Contract Services LNP are working with Impact Hero to support the environment with Grow My Tree initiatives.

In today’s world, climate change is an ever-growing factor in our lives and social and moral consciousness.

This naturally affects the way we, as a society, are doing business.

Particularly as more businesses recognise the importance of Corporate Social Responsibility (CSR), as over 52% of business owners believe that a successful CSR strategy can add value to a business.

However, when it comes to sustainability and green initiatives – according to Forbes – although 90% of companies think sustainability is essential, only 60% have implemented a sustainability strategy.

The team at ServiceMaster Clean Contract Services LNP are amongst the minority of businesses in the UK, including other ServiceMaster Clean businesses, who are affecting positive change with tree planting initiatives.


Grow My Tree Initiatives

This year, the award-winning team at LNP teamed up with Impact Hero, a platform that empowers companies like ServiceMaster Clean to embody a Net Positive approach to business.

Together, they are working to plant a tree in honour of every new client that achieves a specific spend as part of the team’s ongoing commitment to fight climate change and as an effective and sustainable way forward.

This naturally combats climate change by absorbing carbon dioxide, outputting oxygen, and ensuring healthy soil.

One new tree neutralises approximately 22kg of carbon dioxide, and since August, the team have planted 16 trees, the offsetting outcome of which is approximate to the carbon dioxide output of:

  • Consuming 9,600g of beef
  • Consuming 2544kg of vegetables
  • 16 train journeys between Cologne – Munich
  • 3,68% of one person’s annual CO2 emissions

Denise Ces Agraso, Head of Payroll, Pensions, and HR at ServiceMaster Clean Contract Services LNP, says:

“We are delighted to report that since teaming up with Impact Hero, we have planted 16 trees!”

“We believe that taking action against climate change is crucial, and we are proud to offer this unique opportunity to new clients.”

“Together, we can make a positive impact on our environment.”


The value of a cleaner who cares

The LNP team care about their customers and environment and goes above and beyond the call of duty.

We know that the value of a good service goes beyond just cost.

Therefore, we pride ourselves on building long-lasting relationships with our clients.

This helps us to know, meet, and exceed your expectations and deliver the service you deserve every time.


Need a new cleaner?

If you are in Leicester, Northampton, Peterborough and the surrounding areas, call 0116 2403757 to contact the cleaners that care.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

Guildford-based entrepreneur Siva Kugathas celebrates the unveiling of his new initiative to offset his carbon emissions, the ServiceMaster Clean AAA Woodland.

At ServiceMaster Clean Contract Services, we are committed to providing cleaning services that go above and beyond the call of duty.

Though we are an international brand, we work closely within our local communities to provide a positive impact on the people we serve.

With climate change being a huge talking point and concern for many, we know the social responsibility that organisations and businesses have to affect positive change.

Back in April of 2023, we discussed the responsibility of businesses to help work against the looming threat of the climate crisis as we shared the excellent environmental initiatives from ServiceMaster Clean Contract Services Mid-Anglia.

In that post, we shared an interesting statistic from Forbes. Although 90% of companies think sustainability is essential, only 60% have implemented a sustainability strategy.

Siva Kugathas from ServiceMaster Clean AAA is part of the 10% walking the walk.

Carbon emissions and businesses

According to the United Nations, fossil fuels and their carbon emissions are the main contributors to climate change.

With most of the carbon produced in the UK coming from our businesses, industries, and production habits, everything we, as businesses, do matters.

Especially fuel and product efficiency.

For example, according to the Harvard Business Review, by improving fuel efficiency by roughly 87% between 2005 and 2014, Walmart avoided 15,000 metric tons of CO2 emissions and saved nearly $11 million in one year.

Though this is one of the largest companies in the world, this example illustrates the scale that simple fuel efficiency can have on costs and the environment.

The ServiceMaster Clean AAA Woodland

Siva and the team at AAA strongly believe that, as a business, reducing their carbon footprint to help combat climate change is part of their social responsibility.

As such, they have undertaken several initiatives to reduce our environmental impact. Chiefly, the opening of the ServiceMaster Clean AAA Woodland.

But what is this, and why has Siva chosen to do it?

In the cleaning industry, travel by car/van is essential to ensure our cleaning equipment is transported safely to where it needs to be.

As driving is a massive contributor to carbon output, Siva’s targets for carbon offsetting are to offset the carbon his teams put out.

To do this, he has recently purchased a plot of land in Devonshire named ‘The ServiceMaster Clean AAA Woodland”.

Siva planned to plant trees for each new client his team provides services for to help put more oxygen into the atmosphere and offset carbon emissions.

However, having consulted with a local ecologist and discussed the condition of the biome, he now plans to incorporate complementary trees and plant life into the existing land and turn the area into a conservation site to preserve and nurture the woodland.

So, while he will still be planting new greenery to offset carbon emissions, he will also be working carefully to care for this patch of nature and ensure it becomes a haven for local plants and wildlife.

The Grand Opening

Last week, members from Siva’s team from across his 14 territories and members of ServiceMaster Brands UK’s head office team gathered at the woodland to officially open the land and mark the occasion with a team BBQ.

As he popped the champagne and cut the ribbon alongside ServiceMaster Brands UK Managing Director Alan Lewin, Siva detailed his plans for the land,

“The initial plan was that we were going to plant lots of Conifer trees and offset our Co2 mileage, but there is a slight change in the plan now. We will nurture and bring in the broad-leaf, add more trees and look after this land.”

He then thanked his team for all their hard work and support with his initiatives:

“Thank you all for making it here and supporting opening this land.”

“To the ServiceMaster HQ team, thank you very much for being here, and most importantly, thank you to our staff who work day in and day out to enable us to make this happen and do something good to give back to the community.”

Siva, Alan and Guy Strang, ServiceMaster Clean Contract Services Brand Leader, then did the honours of planting the first trees, laying down roots for what the ServiceMaster Clean AAA Woodland promises to become.

In need of a professional contract cleaning service?

Could you benefit from professional, personal, and ethical contract cleaning services?

Siva and his teams across 14 territories are ready and waiting to help you take the hassle out of your cleaning. With the bonus of a tree planted in your honour.

If you’re in Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, Lincolnshire, East Lancashire and surrounding areas, contact Siva and his team today on 01483 575939 for a free, no-obligation quotation.

Or, nationwide, call 0845 201 1184 or find your nearest ServiceMaster Clean Contract Services business today and learn the value of a cleaner that cares.