Tag Archive for: lnp

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Pass your CQC Audit with ServiceMaster Clean Contract Services LNP

How ServiceMaster Clean Contract Services LNP mobilised at short notice and helped this client pass their CQC audit.

As a medical service provider, CQC audits are always a key date in your diary. Preparing for them can be nerve-wracking and stressful, but with ServiceMaster Clean Contract Services, they don’t have to be.

Our teams nationwide are backed by over 65 years of expertise in providing premium commercial cleaning services to medical premises and trained to ensure your sites are in the best possible condition to pass your audits with flying colours.

In this case study, we see how the team at ServiceMaster Clean Contract Services LNP stepped up at short notice to help a GP Practice whose previous cleaning provider left them unprepared for their upcoming CQC audit.

The Situation at Hand

The team at ServiceMaster Clean Contract Services LNP were contacted by this GP Practice when their next CQC audit was a matter of weeks away. The practice had been using another cleaning company but was experiencing multiple issues with the service provided, and as such, was not confident that they would pass their audit.

In a time of need, the practice manager reached out to our team, whom he remembered from his previous role at a different practice, where we had provided cleaning services.

“We knew about you already, and wanted to give you a try. We thought, since you are providing cleaning services to many GP Practices, your standards must be very high,” he says.

How We Helped

Initially, the practice manager contacted a member of our sales team during a busy summer season, saying he was in urgent need of cleaning. With time of the essence, we sent out a quote that afternoon and organised a site visit for the next working day.

Our Operations Manager conducted the site visit as planned, a week before the CQC audit, and began the cleaning of two surgeries that night and continued to do so every night that week while organising a team to carry out a thorough deep cleaning before the inspection, which included the cleaning of all of the surgeries’ carpets and flooring.

The Results

Turning the situation around for the practice, the deep cleaning and attention to detail from our team meant that when the day of the audit arrived, the surgery passed with no issues!

Since then, the team have continued their work at the surgery and have gone the extra mile in the aftermath of the audit, replacing broken soap dispensers and installing fem bins where they were missing.

Now, a very satisfied practice manager has a word of advice for any commercial premises needing a new cleaner:

“Give a chance to ServiceMaster if you are unhappy with your current cleaning provider and see what they can do for you!”

Need support with CQC cleaning?

If you’re in Leicester, Northampton and Peterborough and could benefit from premium commercial cleaning services from a provider who always goes the extra mile, contact the team on 0116 240 3757.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

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Going the Distance: Andy’s Incredible Half Marathon for Sue Ryder

At ServiceMaster Clean Contract Services Peterborough, we’re proud to celebrate the achievements of our people — both in and out of work. This month, we’re shining a spotlight on one of our own: Andy Skutela, a dedicated Supervisor from our Peterborough team, who has shown extraordinary determination and heart in taking on a truly meaningful challenge.

Great Eastern Run

On 12th October 2025, Andy took part in the Great Eastern Run — a half marathon with a personal mission. His goal was to raise £1,000 for Sue Ryder Thorpe Hall Hospice, a charity that has supported Andy and his family through some of their most difficult times.

“The staff were incredible, not only looking after them but also supporting us as a family. I’ll always be grateful, and I want to give something back to help others receive the same care,”
– Andy Skutela

For Andy, this wasn’t just about giving back — it was also about pushing himself further than he ever thought possible. After a major ankle surgery that involved a bone graft from his hip, Andy faced a long and painful recovery. There were moments when he wasn’t sure he’d ever be able to run again. Yet, through sheer determination, he refused to let that stop him.

The Backstory

During his training, Andy also battled two nodules on his lungs and other breathing difficulties, making this challenge not only physical but deeply emotional and mental as well. His resilience, strength, and spirit have inspired everyone across the ServiceMaster Clean Contract Services LNP network.

The entire team has been behind Andy every step of the way — cheering him on, celebrating his milestones, sponsoring his charitable efforts and admiring his perseverance. His attitude perfectly reflects the qualities that make him such a valued part of our team: driven, determined, and always motivated to make a difference.

The Impact

After months of preparation and countless hurdles overcome, Andy not only completed the half marathon — he smashed his fundraising goal, raising an incredible £3,132 for Sue Ryder Hospice. Running alongside his daughters made the achievement even more special and emotional. Andy and his daughters surpassed their goal to raise £1000 each, with Andy raising £1002, Samantha raising £1090 and Daniella raising £1070.

From everyone at ServiceMaster Clean Contract Services LNP, we want to say a huge congratulations to Andy. Your determination, compassion, and positive spirit are an inspiration to us all.

Need a new cleaning provider? 

If you’d like to support Sue Ryder Thorpe Hall Hospice and help them continue providing compassionate care to families like Andy’s, you can make a donation via his JustGiving page which is accepting donations until January 2026.

Equally, if you’re a business in Peterborough or surrounding areas looking for a cleaning contractor who cares, empowers their people and who are committed to doing their bit for the local community, call 01733 490 067. 

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business, see how we can help you today.

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ServiceMaster Clean Contract Services LNP Unveils Electric Van

Going green in Peterborough through a brand-new electric van.

At ServiceMaster Clean Contract Services, our businesses nationwide are doing their bit for the environment by adapting to operate more sustainably.

At ServiceMaster Clean CS LNP, this already includes working alongside Impact Hero and their ‘Grow My Tree’ initiative to plant a tree for new clients they partner with, offsetting their carbon emissions in the process.

Now they’re taking their sustainability practices to the streets of Peterborough through the implementation of a brand-new electric ServiceMaster Clean van!

Expanding the fleet

Our iconic yellow vans have always been a beacon of excellence, helping us stand out as we shine the spotlight on your operation through exceptional cleaning services. This new van is no exception, as it is set to light up the streets of Peterborough while helping us do our part for the environment.

The need for a new van arose as the team sought to expand its existing vehicle portfolio to accommodate a new technician, who would work from it as they increased their capacity in the Peterborough area. Knowing they wanted to continue their commitment to sustainable practices, the team, led by General Manager Lee Redfern, decided to introduce an electric van.

Lee says this decision was influenced by the business’s own ethical standpoint of creating a more sustainable operation:

“These days, climate change is constantly in the spotlight, and I believe it’s massively important to address. We’ve changed the way we operate—how we recycle chemicals, the equipment and products we use, and how we manage waste. We always recycle the plastic bottles, and at our office, we refill our tanks with recycled water, which we then purify using our own system for window cleaning.”

Evolving Sustainability

Therefore, Lee sees an electric van as another step in their ongoing commitment to sustainability, as the business looks to expand with further electric vehicles in the future and work towards a carbon-neutral accreditation.

“A green vehicle, I think it’s massive and is going to get bigger and bigger.”

Need a greener cleaner?

If you are in Leicester, Northampton, Peterborough, and the surrounding areas, keep your eyes peeled for a flash of yellow and call 0116 2403757 to learn the value of cleaners who care.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

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ServiceMaster Contract Services LNP Sponsors Leicester County Cricket Club

ServiceMaster Clean LNP unveils sponsorship board at Leicester County Cricket Club.

The team at ServiceMaster Clean Contract Services LNP are thrilled to share their brand-new advertising board from the ‘Meet Bar & Cafe’ at Leicestershire County Cricket Club.

This blog post has all the details.

The Sponsorship

The business, which provides specialist commercial and cleaning services for businesses and commercial properties across Leicester, Northampton and Peterborough, is sponsoring Leicestershire County Cricket Club throughout 2025. They felt it was a good opportunity to support a local and highly established sports team that also drew significant crowds at each game or event, having also sponsored Leicester Speedway in 2023.

“We have 3 franchises across Leicestershire, Northamptonshire and Peterborough, and feel it is important to gain involvement in the local community, both to provide support as well as to promote our Brand in the best possible way,” says General Manager, Lee Redfern.

“Our vibrant yellow logo is truly popping and looks absolutely amazing against the backdrop of the cricket ground. We couldn’t be more appreciative of this opportunity to showcase our brand in such a prominent space!” Adds Denise Ces Agresso, Head of Payroll, Pensions and HR.

Our Services

ServiceMaster Clean Contract Services provides quality and bespoke commercial cleaning services to clients across multiple sectors.

Backed by over 65 years of experience as an industry-leading brand, ServiceMaster Clean Contract Services UK ensures that commercial premises in their care are maintained regularly to the highest standard of hygiene, using the latest technology and expert technicians to deliver a professional and personalised service that always goes above and beyond.

Whether offices, medical facilities, housing associations, car showrooms, schools, educational facilities or retail premises, with ServiceMaster Clean, you can rest easy knowing your commercial premises will be impeccably clean and hygienic, no matter what.

Need a new Cleaner?

Start working with a cleaner you can trust today and join your local experts working hard to support your community.

If you’re in Leicester, Northampton or Peterborough and the surrounding areas, call 0116 2403757 or, nationwide, find your nearest ServiceMaster Clean business to book a free, no-obligation quote on our services today.

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ServiceMaster Clean LNP wins multiple awards for business growth

ServiceMaster Clean Contract Services LNP won multiple growth awards during this year’s ServiceMaster Spring Forward event.

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK rallied in Coventry this month for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.

Business growth at ServiceMaster Clean LNP

This included Lee Redfern and his team at ServiceMaster Clean Contract Services LNP, who won the prestigious North Star Growth awards for growth of over £700k and over £3 million in five years.

After winning these awards on the night, Lee said:

“It’s great to get an award. You can see all the hard work has paid off at the end of the day.”

“We’ve got to keep working hard and doing the groundwork that has worked for us over the years to keep this momentum going.”

“[I’d like to thank] Sarah, Jayne, and Karen and our Operations Team from Peterborough, Northampton and Leicester.”

Congratulations to Lee and the team at ServiceMaster Clean LNP for their hard work in contributing to their excellent business growth.

We wish them continued success in the years to come!

Want award-winning contract cleaning?

If you’re in Leicester, Northampton, Peterborough and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact Lee and the team on 0116 2403757 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

3 easy ways to keep your office energy-efficient

Our top tips for creating an energy-efficient office. 

It takes a lot to run a company, from guts to smarts and plenty of funding.

But, there is also a growing focus on collective responsibility.

Although, with the cost-of-living crisis still taking centre stage in the UK, many are focusing on costs above thoughts of sustainability business models.

In fact, according to Forbes, although 90% of businesses think that sustainability is essential, only 60% of companies have a sustainability strategy in place.

However, energy-efficient office conserves money in more ways than you might think.

Saving energy in the office is one of the easiest ways to save money and support the environment.

In this blog post, see how you can make a difference to our planet and your bottom line with three easy ways to keep your office energy-efficient from ServiceMaster Clean.

Easy Office Energy Saving Tips

  1. Replace your light bulbs.

If your lightbulbs are not energy efficient, replace them with ENERGY STAR®-qualified light bulbs, which include compact fluorescent lamps (CFLs).

These use about 70% less energy than incandescent bulbs and last longer.

Yes, you read that right – you save money on energy bills and at the store when you go CFL.

While LED lights are even more energy efficient, they tend to be more cost-prohibitive for businesses.

You can encourage employees with desk lamps to use LED lights or calculate whether the longevity of LED lights is worth the initial investment.

Additionally, remind employees to turn off the unused lights in empty rooms.

Furthermore, open blinds and use natural lighting as often as you can during the day to keep energy use down even more.

  1. Turn off computers when not in use.

One of the most commonly missed office energy-saving tips is turning off equipment at the end of the day or during periods of low usage.

During the day, ask employees to use the hibernation feature on their computers if they step away from their desks.

This mode reduces the energy emitted from the monitors and the computer itself.

You can also shut down computers completely before closing each day for more savings.

Remember that even when electronics are off, they use energy if plugged in.

The NRDC reports that this wasted energy adds up to around the amount of electricity produced by 50 large (500-megawatt) power plants yearly!

If your office is going on a lengthy holiday break, unplug energy-sucking equipment like printers, microwaves, coffee machines, vending machines, lights and more.

  1. Go paperless as often as you can.

Set up systems that allow employees to work electronically as often as possible and only print things when necessary.

This will help prolong the life of your printer, paper and ink/toner and also help reduce your energy costs and protect against deforestation in one fell swoop.

If you must print a document, print it in black and white.

That way, you save money on printer ink or toner and help keep excess consumables, including toner cartridges, from filling landfills.

Also, consider using copy paper with the highest percentage of recycled paper content.

You can also utilize local recycling services for your waste paper.

The future is now.

If you’re ready to make these three easy energy-saving changes, there’s no better time to start than now.

Gather your staff to explain the easy ways to keep your office energy-efficient

Soon, the savings accumulate, and you’ll feel good knowing your business is acting as a responsible corporate citizen.

Get a cleaner office today with ServiceMaster Clean

At ServiceMaster Clean, we’re about all things clean.

That means clean energy and clean offices.

Our businesses across the UK are working hard to offset our carbon emissions and help support our environment through various environmental initiatives.

If your workspace needs a professional and regular cleaning from the experts, think ServiceMaster Clean Contract Services.

By contacting your nearest ServiceMaster Clean Contract Services business, you benefit from over 60 years of professional and bespoke cleaning expertise from your local experts in high-quality cleaning.

No matter your organization, we go above and beyond to ensure the highest standard of cleaning every single time.

To find out more or receive a free, no-obligation quotation on our services, call 0845 201 1184 today.

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ServiceMaster Clean LNP Supervisor Awarded LCFC Active Woman Award

ServiceMaster Clean Contract Services LNP staff member awarded a prestigious award by Leicester City Football Club.

Davinder Ghattoura, Leicester Supervisor for ServiceMaster Clean Contract Services LNP, has been awarded the Active Woman 2023 award by Leicester City Football Club as part of their Leicester City in the Community programme.

Davinder attended an event at King Power Stadium, where she won their most prestigious award.

The accolade recognises her contributions to their Active Women programme.

Moreover, it also recognises Davinder’s embodiment of their core values: engage, inspire and empower through togetherness.

Leicester City Active Women

The Active Woman programme encourages sports engagement for women aged 18-49.

Davinder also won a football signed by the LCFC Women’s Team!

 

Winning the award means a huge amount to Davinder, who, less than a year ago, featured on ITV news representing the programme, and says she is honoured.

“I couldn’t believe it,” she says. “[What was] even more special was sharing this moment with my mum, who had attended with me. [It was] such a proud moment for us to share.”

“The Active Women project has become a part of my life,” she adds.

“I have tried my best at everything I have attended.”

“I will proudly hold the title of Active Women 2023 to engage and inspire more women this year and for years to come.”

The team at ServiceMaster Clean Contract Services would like to say a massive well done to Davinder.

We eagerly look forward to seeing how she helps to shape the Active Women programme in the future.

Local people, national expertise, premium service

At ServiceMaster Clean Contract Services, we have over 60 years of experience as a national brand.

Our committed business owners supply expert and informed services to businesses in their area.

We’ll also work tirelessly to exceed your expectations by helping you manage the requirements of your premises.

Start working with a cleaner you can trust today and join your local experts working hard to support your community.

If you’re in Leicester, Northampton or Peterborough and the surrounding areas, call 0116 2403757 or, nationwide, find your nearest ServiceMaster Clean business to book a free, no-obligation quote on our services today.

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ServiceMaster Clean LNP’s Food Bank Partnership with the Trussell Trust

How ServiceMaster Clean LNP is working to support local food banks.

As part of their ongoing commitment to corporate social responsibility (CSR), ServiceMaster Clean Contract Services LNP are supporting local food banks in Leicester, Northampton and Peterborough to help their local community.

Teaming up with the Trussell Trust Network, an organisation that supports a nationwide network of over 1,300 food banks providing emergency food and aid to people facing hardship while campaigning for change to end the need for food banks in the UK.

This year, the LNP team are providing food parcels to food banks in Leicester, Northampton & Peterborough for new clients who achieve a specific spend.

Commenting on the initiative, Denise Ces Agraso, Head of Pensions, Payroll and HR at ServiceMaster Clean Contract Services LNP says:

“I have been working quietly in the background on this, along with the new Grow My Tree Scheme, after doing some research into what we can offer to all our new clients and give back to the community and discussing the idea with our General Manager, it was a no-brainer.

Food banks are helping more people than ever and provide emergency food and compassionate, dignified support to people locked in crisis. People from every walk of life can no longer afford life’s essentials, and we are proud to be giving a little back to our local communities.”

Need a new cleaner?

If you are in Leicester, Northampton, Peterborough and the surrounding areas, call 0116 2403757 to start working with a cleaner who puts care into everything they do.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

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ServiceMaster Clean Contract Services LNP: Bettering the environment with Grow My Tree Initiatives

How ServiceMaster Clean Contract Services LNP are working with Impact Hero to support the environment with Grow My Tree initiatives.

In today’s world, climate change is an ever-growing factor in our lives and social and moral consciousness.

This naturally affects the way we, as a society, are doing business.

Particularly as more businesses recognise the importance of Corporate Social Responsibility (CSR), as over 52% of business owners believe that a successful CSR strategy can add value to a business.

However, when it comes to sustainability and green initiatives – according to Forbes – although 90% of companies think sustainability is essential, only 60% have implemented a sustainability strategy.

The team at ServiceMaster Clean Contract Services LNP are amongst the minority of businesses in the UK, including other ServiceMaster Clean businesses, who are affecting positive change with tree planting initiatives.

Grow My Tree Initiatives

This year, the award-winning team at LNP teamed up with Impact Hero, a platform that empowers companies like ServiceMaster Clean to embody a Net Positive approach to business.

Together, they are working to plant a tree in honour of every new client that achieves a specific spend as part of the team’s ongoing commitment to fight climate change and as an effective and sustainable way forward.

This naturally combats climate change by absorbing carbon dioxide, outputting oxygen, and ensuring healthy soil.

One new tree neutralises approximately 22kg of carbon dioxide, and since August, the team have planted 16 trees, the offsetting outcome of which is approximate to the carbon dioxide output of:

  • Consuming 9,600g of beef
  • Consuming 2544kg of vegetables
  • 16 train journeys between Cologne – Munich
  • 3,68% of one person’s annual CO2 emissions

Denise Ces Agraso, Head of Payroll, Pensions, and HR at ServiceMaster Clean Contract Services LNP, says:

“We are delighted to report that since teaming up with Impact Hero, we have planted 16 trees!”

“We believe that taking action against climate change is crucial, and we are proud to offer this unique opportunity to new clients.”

“Together, we can make a positive impact on our environment.”

The value of a cleaner who cares

The LNP team care about their customers and environment and goes above and beyond the call of duty.

We know that the value of a good service goes beyond just cost.

Therefore, we pride ourselves on building long-lasting relationships with our clients.

This helps us to know, meet, and exceed your expectations and deliver the service you deserve every time.

Need a new cleaner?

If you are in Leicester, Northampton, Peterborough and the surrounding areas, call 0116 2403757 to contact the cleaners that care.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.