For the ServiceMaster Clean Contract Services Warwick, Hereford & Worcester team, supporting Stratford Upon Avon RFC felt like a natural fit. The club has long been at the heart of the town, known for its family atmosphere, local spirit, and commitment to developing rugby talent across all age groups. Those values mirror the way ServiceMaster Clean approaches its own work, through teamwork, consistency, and pride in serving local communities.
The new deal includes a sponsorship presence at the club’s ground, strengthening visibility for the company while giving back to a community that many team members are personally connected to. Managing Director Micheal Kawerski said the partnership reflects ServiceMaster Clean’s belief in supporting local organisations that bring people together and create lasting positive impact.
“Stratford RFC represents everything that’s great about local sport, dedication, teamwork, and pride in the community,” Micheal said. “We’re delighted to be part of their journey and to support the club as it continues to grow.”
The club, which competes in the Regional 2 Midlands West league, welcomed the new sponsor with open arms. Their committee highlighted how important local business backing is for maintaining facilities, supporting youth teams, and keeping rugby accessible for everyone in the area.
Looking Ahead
This sponsorship is more than a business arrangement; it’s a shared commitment to community strength. ServiceMaster Clean’s involvement helps ensure that Stratford RFC can continue to thrive both on and off the field, while also showcasing the company’s dedication to being a positive force in the regions it serves.
As the season unfolds, visitors to Pearcecroft will see the ServiceMaster Clean name proudly displayed—a visible reminder of how local partnerships can make a real difference.
Need a new Cleaner?
Start working with a local cleaning provider you can trust today and join your local experts working hard to support your community. If you’re in Warwick, Hereford & Worcester and the surrounding areas, call 01926 353 095or, nationwide, find your nearest ServiceMaster Clean business to book a free, no-obligation quote on our services today.
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2026/01/Screenshot-2026-01-06-at-08.30.43.png8762194Yasmin Chaudharihttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYasmin Chaudhari2026-01-06 08:29:102026-01-06 08:31:05ServiceMaster Clean Contract Services Warwick, Hereford & Worcester champion local winning spirit with Stratford Upon Avon RFC
Eco Work-Shop CIC is dedicated to enhancing the wellbeing and lives of learning-disabled and/or autistic adults. They create a safe, stimulating environment offering purposeful work activities for participants. Fundraising plays a central role in their mission, bringing together participants, their extended families, carers, and supporters.
Our Impact
At ServiceMaster Clean Contract Services Warwick, Hereford, and Worcester, we believe giving time is the most meaningful way to make a difference. For events like the Coffee Morning, our team handles post-event cleaning, provides additional resources as needed, and supplies sweet treats to boost fundraising.
We also support Eco Work-Shop’s creative initiatives by purchasing their handcrafted gift cards for every occasion.
Looking Ahead
ServiceMaster Clean Contract Services Warwick, Hereford, and Worcester is committed to supporting future coffee mornings. This partnership has strengthened community ties and expanded local outreach. We’re excited to see these events grow through the winter and into the new year.
Need a cleaner who cares?
Start working with a local cleaning provider you can trust today and join your local experts working hard to support your community. If you’re in Warwick, Hereford & Worcester and the surrounding areas, call 01926 353 095 or, nationwide, find your nearest ServiceMaster Clean business to book a free, no-obligation quote on our services today.
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/11/CS-Warwick-blog-1.png317705Yasmin Chaudharihttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYasmin Chaudhari2025-11-17 12:28:572025-11-17 13:45:37ServiceMaster Clean Contract Services Warwick, Partners with Eco Work-Shop CIC for Community Support
ServiceMaster Clean AAA has been recognised for its commitment to its people, from staff to their wider community, through two coveted North Star Invest Awards.
But that’s not all, they also walked away at the end of the night with two prestigious North Star Invest Awards for their support and investment in their stakeholders and their well-being.
A Great Place to Work
This award honours businesses that truly prioritise their people by putting meaningful initiatives in place to strengthen engagement, boost staff retention, and create an environment where their team feel supported and motivated. These efforts lay the foundation for long-term success and help maintain a competitive edge in the local market.
As this year’s winners, ServiceMaster Clean AAA has shown exactly what that looks like in action to create a great place to work. From team outings to build a stronger work culture to sponsoring employees in developing their skills in any subject or area of personal development they choose, they’ve built a culture where achievement is celebrated, and teamwork thrives, resulting in a committed, high-performing team that delivers consistent results.
Collecting the award on behalf of the business was Operations Support Manager Jibu Sahadevan Sukritha, who fittingly provides a key example of the business’s support for its people, as he was sponsored by the company to work in the UK when he first started, and the company paid for him to come to the UK and took care of all his legal proceedings.
He testified upon receiving the award how well-deserved the award was, saying:
“It’s like a second home for me, from the team, our development and all my colleagues, everything.”
Giving Back to the Community
This award recognised ServiceMaster Clean AAA as a business that embodies the spirit of giving back. They give not only locally but also internationally. From supporting local charity events and making generous financial contributions to backing team members in their fundraising efforts and engaging in international initiatives, their impact is both far-reaching and deeply personal.
“ Giving back to the community is important to me. I think personally, to me, it’s in my DNA. That’s how I’ve been brought up, and that’s the way I want my company to be,” said Siva upon collecting his award.
“We split three ways on who we support. One is the local people in need: we put homeless people into their own homes to live in partnership with our local YMCA, and I’m very, very proud of that. That’s the thing that gives me the most satisfaction about our community activity, putting those people from the street into accommodation and sheltering them, giving them food, giving them clothing, and giving them the security and getting them off the street.”
“We provide various things to our staff as well, to help, educate and support them. And also recently, as of two years ago, we started to look after the environment, and that’s very close to my heart.”
Want an award-winning cleaning service?
If you would benefit from cleaning services from a multi-award-winning business, contact Siva and his team on 0800 047 1747 today.
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/08/218-scaled.png13652048Yopphttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYopp2025-08-01 16:55:292025-08-14 12:10:59ServiceMaster Clean AAA Awarded for Commitment to Staff and Community
Having now mostly stepped away from the business, which they began using their life savings, ServiceMaster Manchester is in the capable hands of CJ, who continues to oversee its growth into a thriving business.
Working regularly on charity initiatives, staff support and development, and having seen the business grow even during some of the toughest COVID-19 restrictions in the UK, CJ is a shining example of an everyday hero.
She says the key to her success is a willingness to get her hands dirty. After joining the business as a cleaner and performing every role within it subsequently, CJ knows what it takes to achieve success and growth in a cleaning business.
To celebrate Women’s History Month, we spoke to CJ about what it means to be a successful woman in business.
What’s the best career advice you’ve been given?
“Believe in yourself, stand strong, and (most importantly) always be yourself.”
“Don’t give up at the first hurdle, there is always another chance or solution. Learn from your mistakes, this ultimately makes you a better manager, leader and person. Always ask for help. No one likes a know-it-all.”
What advice do you have for women looking to grow their own business?
“Trust yourself. You have all the answers within you, make that leap. Why would you work for anyone else if you can do it better? Trust your instincts, all the while making time for you and your family, as the rewards will be greater all around if you make that space for yourself.”
What do you wish more people knew about being a woman in business?
“Women in business are not just one dimensional, we have many skills and talents, and often we give so much more commitment than is recognised as we often put others first.
Sometimes we feel that we are not experienced enough or assertive enough or passionate enough. But we can achieve anything we want and more.
Women can be as fierce as men in the boardroom, whilst remaining empathetic, we provide support and are team players as well as strong leaders. Women should not be overlooked for any position in a business as they often are the backbone. Without women, the world of business would be a very one-sided view with limited vision and perspective.”
What’s an accomplishment or win that makes you especially proud?
“Winning a Great British Franchisee and a BFA HSBC UK British Franchise Award, that’s a big one! We have been in business for 30+ years, and it’s the sort of thing you probably forget about because you do it all the time. This is what you do.
Achieving these things, particularly on the back of the last few years with COVID and the challenges that presented to the sector and our business, is such a wonderful thing to be a part of. These are for everybody. They’re recognised outside of our franchisor by independent people, so that’s an amazing success we’ll benefit from in the future.
We’re seeing more opportunities, more development, and are employing more people.
I can’t think. There are loads!”
What has been a big goal in your career?
“I want us to be a leader in housing and education. I want us to maintain the reputation we already have. But I want people to know when they want a commercial cleaner: ‘Well, let’s ring ServiceMaster.’
And that means employing more people and giving them opportunities. We’ve had cleaners that have worked for us, in terms of our direct operators out in the field, for over 15-20 years. A good majority have been here for 5 to 10 years. So that’s important. For me, it’s about promoting those people and giving them career opportunities. I don’t stand still. There’s no need.”
Need a new cleaner?
If you’re in Manchester and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 1958 490 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2024/08/CJ-Micallef-Commercial-Director.jpg22821494Yopphttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYopp2025-03-07 14:08:252025-03-07 14:08:25International Women’s Day: CJ Micallef from ServiceMaster Clean Contract Services Manchester
To top it all off, Siva was awarded the Global Transformational Leader Award as part of this year’s Global Power Leader awards.
This blog post has all the details.
Global Power Leader Awards: Global Business Conclave
The Global Power Leader Awards, held annually at the Global Business Conclave, celebrate pioneering brands and leaders who have redefined industries through innovation, sustainability, and ethical leadership.
The World Centre for Research and Consulting (WCRCInt) holds the Conclave in the iconic Peers Room of the House of Lords.
The event was attended by over 150 policymakers, executives and thought leaders from over thirty nations, creating a truly global collaboration and community. This included several notable dignitaries including Lords, Ambassadors, Baronesses, and mayors.
Awardees were selected through WCRCInt’s 8-month independent evaluation framework, designed to ensure objectivity and rigor.
Key stages included Global Nominations. These are open submissions from 150+ countries, vetted for eligibility using data-driven analysis evaluating quantitative metrics regarding sustainability market influence and qualitative insights like stakeholder impact and ethical governance.
Awardees were then peer and expert reviewed under assessment from a 25-member panel of industry leaders, academics, and policymakers and third-party audits, where they were validated by independent auditors to confirm transparency and accuracy.
“Our methodology blends innovation with integrity. Every awardee has demonstrated measurable, scalable impact aligned with global sustainability goals,” emphasised Abhimanyu Ghosh, Group Editorial Director of WCRCINT”.
Siva was invited and awarded as a Global Power Leader for his astonishing business transformation and commitment to his people and community and transforming his business from a single area to a 19-territory empire in just a matter of years, all the while hiring over 900 staff in communities across the UK, fostering local talent, and donating countless hours and pounds to charities and sustainable business practices.
Lord Swraj, Chairperson of Jury, WCRCINT &. Global Industrialist underscored the significance of winning such an award:
“The Global Business Conclave 2025 isn’t just an awards ceremony—it’s a movement. These brands and leaders are architects of a new economic paradigm, where profit and purpose coexist.”
Speaking on Corporate Social Responsibility and Business Change
For Siva, one of the highlights of the event was bringing his family in attendance to the House of Lords to support and cheer him on as he accepted his award.
“I was delighted to be invited and to attend, for both myself and my family and my team, this is all testament to our hard work, and I am very grateful for everyone involved and for receiving this once in a lifetime opportunity and recognition.”
Siva was also asked to speak to the other members of the congregation about his journey, thoughts and advice for creating a business that transforms the world around it for the good of all it touches.
Echoing throughout the hallowed halls, Siva called for the other attendees to recognise the success rooted in a strong work ethic and integrity and values that support a healthy business and conscious, highlighting the importance of corporate responsibility and giving back to the community.
“I arrived in the UK at 18 after leaving my home country of Sri Lanka, which, at the time, was in the midst of a civil war, and worked from the minute I arrived on British shores. As a single father, I was determined to make a name and a better life for myself and my family. I have since raised two well-adjusted children into adulthood and am committed to continuing to set a good example for them and those around me.”
“This has informed my approach to doing business, as I am determined to take care of my community and work hard to engage with it at every level through my business. This philanthropic core is also baked into my culture, wherein there is no question or ulterior rationale for ‘giving back’, as it were. Community is everything. So, of course, giving back is just what you do.”
“When I first began my business, one of my goals was always to be a business that cares. In just eight years, we have made a tangible impact on the people in our communities across the UK. We do this through different initiatives, focusing on areas and topics I and my team are impassioned by, whether supporting educational groups and sessions to help support children in underfunded areas, mentorship of staff, combatting homelessness through continued work with our local YMCA, championing local businesses by sponsoring SME awards and accreditations or bettering the environment. It is the latter, though, which has been a key focus for me in recent years, as clients across the sectors we serve increasingly focus on their environmental impact. In our market, sustainability has become a hot-button topic, but many businesses, despite possibly having the most skin in the game, have been slow on the uptake. In fact, Forbes recently estimated that although 90% of companies agree that sustainability is essential, only 60% have implemented any strategy to improve their practices. It’s almost 10 years since Ray Anderson, Founder of Interface, spoke on environmental corporate responsibility and coined the phrase ‘comply is not a vision’.”
“Together, we can shape a future where our businesses—and the communities they serve—thrive because of our commitment to care, responsibility, and sustainability. I hope you’ll all be a part of this journey with me!”
Want an award-winning cleaning service?
If you would benefit from cleaning services from a multi-award-winning business that gives back to their community and planet, call the AAA team today on 0800 047 1747.
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/03/ServiceMaster-Clean-owner-Awarded-at-Global-Business-Conclave-at-the-House-of-Lords.jpeg16001200Yopphttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYopp2025-03-07 12:18:552025-03-07 12:34:21ServiceMaster Clean owner Awarded at Global Business Conclave at the House of Lords
The business, which provides expert contract cleaning services across various sectors in Newbury and the surrounding areas, has been shortlisted for the HSBC Best in Class: Multi-Unit Multi-Brand award at the BFA HSBC British Franchise Awards 2024.
Here’s everything you need to know about them.
Who are ServiceMaster Clean by Deeland?
Deeland Limited has been operating its ServiceMaster franchise for over 30 years.
Known today as ServiceMaster Clean by Deeland, its multi-brand cleaning divisions service six business sectors across four ServiceMaster UK brands:
ServiceMaster Clean by Deeland’s franchise area covers most of Southern England across 61 franchise licences. Their central management support office and warehouse is in Newbury, with other offices and premises in Bristol, Gloucester and Reading.
Deeland: A History
The business was started by Contract Services franchisee Nick Dee Shapland in 1991 as a sole trader in Newbury and Reading.
Nick Dee Shelplandwith his first branded van in 1991
In 2021 it became an Employee Ownership Trust, whereby 80% of the company shares are held in trust on behalf of the employees.
This structurally ensures that their staff can contribute to ideas within the company and benefit from a shareholder distribution scheme.
Not only does this result in greater longevity and expertise amongst their team, but it also ensures that staff are actively invested in the success and growth of the business and go ‘above and beyond’ in providing excellent customer service with a real financial motivation to achieve growth.
The business achieved rapid growth over the first ten years through a large portfolio that, at the time, included a large cleaning contract with Vodafone, which operated from 37 buildings in Newbury.
This growth enabled Deeland Limited to expand its ServiceMaster Clean franchise operations, acquiring new ServiceMaster Brand Licenses and new territories, expanding to include licences such as Residential Services and Fire and Flood Restoration.
The business now serves multiple clients with over 400 staff and a fleet of 70 vans, making them the largest ServiceMaster Clean franchise in the UK.
Management Structure
They are overseen by a centralised Senior Management Team (SMT), which has been in place since 2021 to enable leadership to work on and not just in the business and implement proactive growth plans. The SMT comprises leaders Andre Gottemaker, Jane Paisley and Abbigale May, who collectively have over 54 years of experience within the business.
Left to right: Jane Paisley, Andre Gottemaker, Abbigale May
Leadership from the SMT drive their team to new heights through an excellent training and management structure that ensures their standards are impeccably maintained. This, in turn, means that they can deliver above and beyond the call of duty every time, allowing them significant year-on-year growth.
Culture and Performance
The company culture is based on the 3Ps: Principles, People & Performance.
Their Principles dictate the correct and ethical way in which they operate, they recognise their success depends on their People, so they are highly valued and trained, and they always strive for excellence in their Performance, with fully managed and audited services to help deliver this.
This approach was originally part of ServiceMaster Ltd.’s franchisor philosophy on managing and operating a successful commercial business, demonstrating Deeland’s strong commitment to upholding the core values of the whole brand as part of its culture.
To formalise their investment in their people, they have a Human Resources Department to allow a separate, centrally managed function to manage staff performance, well-being and recruitment.
The SMT has also introduced a Quality Assurance Management Program (QAMP) to focus on company performance.
QAMP ensures scheduled meetings are in place for the year with set agendas to examine and audit KPIs like service delivery, customer service and employee reviews.
This works alongside formalised training processes through a comprehensive induction and training matrix for all staff. This is started on day one of their employment to ensure that high standards are maintained, and contracts are delivered.
These are rigorously upheld in line with ISO, an investment that goes above and beyond the sector’s expectations and affords the business and brands a prestige and quality assurance that means Deeland can win larger and more reputable contracts.
It has the ISO 9001 and ISO 14001 Accreditation, is externally audited yearly by ISOQAR, and is also a BICSc Accredited Training Centre.
They have also formalised social values, responsibilities, and environmental policies as part of their commitment to their principles. These feed into their company culture as an EOT, demonstrating and living the company ethos.
Need a new cleaner?
As the largest ServiceMaster Clean franchise in the UK, ServiceMaster by Deeland delivers excellence in every aspect of their business.
See how they can help you today by calling 0845 155 1026 for a free, no-obligation quotation.
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2024/08/ServiceMaster-by-Deeland-SMT.png604999Yopphttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYopp2024-08-07 13:48:192025-01-06 16:54:57Get to know ServiceMaster Clean by Deeland
One year of ServiceMaster Clean Contract Services in Bradford.
Stuart McCaig joined the ServiceMaster Clean Contract Services franchise network a year ago as the new owner of ServiceMaster Clean Contract Services Bradford which he took over as a resale from the previous owner.
Here’s how his first year in business has been.
Before joining ServiceMaster, Stuart worked as a contractor and a permanent data analyst for Lloyds Bank, before deciding to be the master of his path.
Since then, Stuart’s focus has been supporting clients to create a better cleaning experience. His work in his first year has been about stabilising the business.
Stuart’s committed, methodical and driven approach to contract cleaning has helped him develop a rock-solid operational structure, providing a great foundation to build future years of the business.
To assess and maintain this structure, his supervisors run a regular quality survey to ensure the quality of their work is up to an exceptional standard – like an industry-standard Net Promoter Score, but for internal auditing. They are achieving a high 90% score across all existing accounts.
Their exceptional services and structure have meant that in the last few months, Stuart has brought in around £500,000 of new business through new accounts created, based on a conservative 3-year lifetime value, and increasing his Net Margin from around 4% to around 11%.
Need a new contract cleaner?
If you’re in Bradford and the surrounding areas, see how Stuart and his expert team can help you get the clean you deserve by calling 01274 299 874.
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2023/09/Meet-Stuart-McCaig-the-new-owner-of-ServiceMaster-Clean-Contract-Services-in-Bradford-copy.jpeg560560Yopphttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYopp2024-07-12 11:05:532024-07-12 11:05:56ServiceMaster Clean Contract Services Bradford’s new owner celebrates first anniversary and one year of growth
Father and son duo Kevin and Mark Harden discuss being in business together under the ServiceMaster Clean Contract Services brand.
The UK celebrates Father’s Day this weekend, and to mark the occasion, we sat down with father/son duo Kevin and Mark Harden from ServiceMaster Clean Contract Services Mercia to see what building a business together has taught them.
What is it like to build a business with your father/son?
“In a father/son working relationship, it goes without saying that you need to be able to work together effectively, listening to one another’s views, communicating effectively and gaining joint agreement to important decisions. It can also be beneficial that we as a family are very committed to growing the business, and this rubs off on our management team in their approach and effectiveness.”
Kevin
“Working in a father/son relationship can be incredibly rewarding to share in the successes with family.”
“One of the key benefits is our relationship enables a high level of trust and very open and effective communication. This ultimately benefits the business and our employees as we have clear shared values and vision for the business.”
Mark
Kevin, why did you decide to build a company alongside your family?
“Initially, it was just me and 20 or so staff. I was selling, supervising, managing, wages and cleaning when required. Through growth, it came to the point when I needed help, and firstly, my wife Jo joined me, leaving her role in IT with one of the top five accountancy firms, a brave decision. This enabled me to place greater emphasis on selling, and with this came further growth. We reached a point again when we needed help, and Mark joined the business. At the time, Mark had graduated from University and had a good job and career prospects with a large security company. He joined the business to take on a Supervisory role, looking after several contracts. Like Jo, this role enabled them both to understand the key elements of the business and recognise what makes a good Contracts Manager or Supervisor.”
Kevin
What’s it like to operate a multi-generational business?
“Personally, I find it enjoyable. We have all placed our full commitment into the business and are enjoying the rewards this brings, both financially and in career satisfaction. I am now past pensionable age, and through investment in our management structure, I’m taking more of a back-seat role. Jo is still heavily involved in overseeing our payroll, IT & administration. Mark took on the selling role full-time and gained significantly more growth; we are now at the stage of having a full-time salesperson, Contracts Managers and a newly promoted Regional Manager. This has enabled Mark to lead the business with my support.”
“Through my previous career, I have observed the dynamics within family businesses and have been mindful of how we interact with one another. Our emphasis to our staff and clients is that we are a family business, with the personal commitment this brings, alongside the backing of a large corporation enabling us to deliver an excellent professional service through innovative systems, processes and equipment.”
Kevin
“Having Kevin and Jo in the business offers me a great opportunity to tap into their substantial past career experience and in-depth knowledge of the cleaning sector. This is a resource I utilise not only for my development but for the growth of the business.”
Mark
What legacy are you hoping to leave behind for future generations?
“Mark, in the not-too-distant future, will take on the full running of the business. I’m sure that he will look to develop the business further through growth, acquisition and diversification.”
Kevin
“We are always focused on the future and the need to build on the growth of the business. Being a family business allows us to focus on long-term goals and sustainability rather than short-term gains and profits.”
“Who knows, in the not-too-distant future, it may be my daughter joining the business!”
Mark
What about ServiceMaster Clean made it the right company for both of your careers?
“My prior career involved working for large corporate organisations in Sales, Marketing & Senior Management roles, and then Consultancy. I always wanted to run my own business and be a master of my own destiny. I read somewhere that if you buy a great business, you pay a great price, and if you buy an ok business, you pay an ok price – with the opportunity to turn it into a great business. The opportunity came to purchase an existing Contract Services business that was undeveloped, for which I paid an ok price. But I have turned it into a GREAT BUSINESS through the efforts of my family and our employees alongside the support and backing of the ServiceMaster Ltd team.”
Kevin
“When Kevin approached me to join the business, I was developing a career path within a large national security company. However, the chance to have a sense of ownership with input over the direction and growth, in conjunction with the support of ServiceMaster Ltd, was an opportunity too good to pass up.”
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Clare Whitaker has been promoted from Contracts Manager to the role of Regional Manager, having consistently showcased her dedication and dynamic approach throughout her tenure, making her the perfect fit for the new role in our senior management team.
Clare joined the business in February 2018, where her commitment to excellence quickly became evident.
As Contracts Manager, she has proven her ability to go above and beyond to achieve and maintain the highest levels of customer satisfaction.
In her new role as regional Manager, Clare will be overseeing and supporting the team of Contracts Managers and Mobile Support Operatives.
In addition, Clare’s experience will be vital in helping form and implement business strategies to enable our continued growth while ensuring our fantastic level of customer retention.
Carole Murray – Contracts Manager
Carole Murray has also been promoted to the position of Contracts Manager.
Carole started with ServiceMaster Mercia 13 years ago as a Cleaning Supervisor.
Her journey from a Cleaning Supervisor to a Mobile Cleaner, then an Area Supervisor, and now being appointed as a Contracts Manager is a testament to her professional development and willingness to take on new challenges.
As the newly appointed Contracts Manager, Carole will undoubtedly bring her wealth of experience, and expertise to her new role.
Carole’s promotion serves as an inspiration to us all, showcasing the rewards of hard work, dedication, and the willingness to embrace new opportunities.
Need a new cleaner?
For award-winning contract cleaning from an ambitious team of cleaning professionals, contact the team at ServiceMaster Clean Contract Services Mercia on 0300 003 7042 or nationwide find your nearest ServiceMaster Clean Contract Services business today for your free, no-obligation quote.
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2024/04/Big-Moves-for-ServiceMaster-Clean-Mercia.jpg700700Yopphttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYopp2024-04-29 12:00:362024-04-29 14:13:58Big Moves for ServiceMaster Clean Mercia
ServiceMaster Clean Contract Services by West London North Surrey and Hertfordshire has been awarded multiple prestigious awards for growth, and going above and beyond for their community.
ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.
The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.
It was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.
Picking up this award, Client Administrator Jackie McCullion, said:
“It feels fantastic to win. We have a great team, we have great clients, and most importantly, support for our clients, and it works.
Going forward, we plan on continuing our success by building on the team, building on communication and enhancing our superpowers!”
Above and Beyond Award
The team’s Operations Manager Aga Marchiewska was also awarded (by our headline sponsor, Capital Fleet Solutions) for her dedication to supporting the community and embodying our ethos of ‘going above and beyond’ by dedicating her free time and resources to support a family of Ukrainian refugees by employing them in the business and helping the children to get enrolled in local schools.
We wish them continued success in the years to come!
Want multi-award-winning contract cleaning?
If you’re in West London, North Surrey and Hertfordshire and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 0430 438 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2024/04/ServiceMaster-Clean-West-London-North-Surrey-and-Hertfordshire-win-multiple-awards-during-Spring-Forward-event.jpg533800Yopphttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYopp2024-04-24 10:54:052024-04-25 14:42:49ServiceMaster Clean West London, North Surrey and Hertfordshire win multiple awards during Spring Forward event
ServiceMaster Clean Contract Services by Deeland has been awarded multiple prestigious awards for growth, and supporting the environment.
ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.
The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.
It was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.
Picking up this award, Managing Director Andre Gottemaker, said:
“We’re really pleased with the outcome of this. It comes down to the hard-work and dedication from all our staff. Hopefully we can hit £2 million next year.”
Best Environmental Initiatives and Team Award
The team were also awarded (by our headline sponsor, Capital Fleet Solutions) for their commitment and dedication to reducing their carbon footprint.
A Print Releaf scheme, for every 8,000 prints, a tree is planted; turning hygiene waste into renewable fuel; paperless billing, including emailed payslips, newsletters, and bulletins; using hybrid vehicles as pool cars; use of local suppliers and local recruitment; the use of a fleet management system to reduce fuel consumption through safe driving practices; laundering and re-using cloths and mops as opposed to having replacements delivered.
The team’s Amanda Cook also won a coveted staff for award for employee of the year. Collecting this award on her behalf, Commercial Services Manager, Inga Parnell, said:
“Amanda is completely controlled in her work. She’s everything you want.”
Congratulations to the team for these amazing accomplishments, we wish them continued success in the years to come!
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2024/04/ServiceMaster-Clean-by-Deeland-wins-multiple-awards-during-Spring-Forward-event.jpg467700Yopphttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYopp2024-04-24 10:25:052025-01-06 16:56:09ServiceMaster Clean by Deeland wins multiple awards during Spring Forward event
ServiceMaster Clean Contract Services AAA has been awarded multiple prestigious awards for growth, customer satisfaction and more.
ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.
The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.
It was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.
The Awards Won
Growth Awards
One of the most highly decorated attendees of the night was ServiceMaster Clean Contract Services AAA, recognised for growth of over £5M in 5 years and £1.5M the last year.
NPS Customer Award
The team was also awarded for their excellent NPS and customer satisfaction.
With an NPS of +77, they far exceed the industry average of 40, demonstrating how they go above and beyond to deliver exceptional customer service.
When collecting this award, business owner Siva Kugathas remarked on the significance of customer service:
“Customers are everything. Without customers, we don’t mean anything, so taking this award has shown that we are doing something we should be doing by [making them happy.”
Employee Engagement Initiatives and Staff Awards
Siva was also awarded for how he engages with his team and works with them to keep going above and beyond.
Through engagement like employee mentorship schemes and 360-degree feedback, Siva has even been shortlisted globally for his efforts to recruit, retain and develop the best team to aid his business growth – which made him the worthy winner of this award.
As evidence of these initiatives in action, two of the team also received prestigious staff awards, both Kamil Derenowski, who won the Employee’s Choice Employee of the Year Award and Gauri Lather, who won Salesperson of the Year for her constant ability to deliver great results for AAA since joining the business, and for her ambitious mindset, drive to win and dedication to growing the business.
Giving Back to the Community
The team also won an award for the work that they have done in their community, which has included helping to combat homelessness in the local community and taking part in support schemes like the Pay it Forward scheme.
Be it through local charity events, Siva is always looking to give back, whether through large financial donations, supporting team members with their own charitable endeavours or even international community initiatives where he can make a difference within communities closest to his heart.
Carbon Neutral Invest in the Future Award
Siva and his team were also awarded (by our headline sponsor, Capital Fleet Solutions) for their commitment and dedication to reducing their carbon footprint through a tree planting initiative at his ServiceMaster Clean AAA woodland.
Speaking of his initiatives while collecting this award, Siva said:
“We have invested in our own woodland to [ensure] the future is protected and that we’re doing something about [climate change]. It’s our social responsibility. Everybody needs to do their bit. I think that it’s our responsibility.”
Marion E. Wade Award
The team also received one of the most prestigious awards of the night: the Marion E Wade Award – named after the ServiceMaster founder and minor league baseball player who began ServiceMaster as a moth-proofing company in 1959.
This award recognises a business owner who embodies the ethos held dear to our brand of ‘going above and beyond’.
As the winner, Siva was recognised for his drive and motivation that have led to rapid growth over the years, alongside achieving new record highs for the franchise network, and his trailblazing approach to winning new business has been recognised on several accounts, both internally and externally.
Congratulations to Siva and his team for their hard work delivering excellence and going above and beyond for their business and community.
We wish them continued success in the years to come!
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2024/04/ServiceMaster-Clean-AAA-cleans-up-multiple-awards-during-Spring-Forward-event.jpg469720Yopphttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYopp2024-04-24 09:36:512024-04-24 12:21:27ServiceMaster Clean AAA cleans up multiple awards during Spring Forward event
ServiceMaster Clean Contract Services Warwick has been awarded a prestigious growth and customer satisfaction.
ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.
The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.
The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.
Business growth and customer service at ServiceMaster Clean Warwick
Though they could, unfortunately, not attend on the night, one of the businesses was ServiceMaster Clean Contract Services Warwick, who were recognised for growth of over £100k in the last year and and an exceptional Net Promotor Score, of +100 (compared to the industry average of +40) indicating the high quality of service they deliver to their clients.
We’d like to extend our heartfelt congratulations to the team for their hard work delivering excellence and going above and beyond for their business and community.
We wish them continued success in the years to come!
Want award-winning contract cleaning?
If you’re in Warwick and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 01926 353 095 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2024/04/ServiceMaster-Clean-Contract-Services-Spring-Forward-Awards.jpg10801080Yopphttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYopp2024-04-19 16:39:442024-04-24 09:39:04ServiceMaster Clean Warwick picks up awards for business growth and customer satisfaction
ServiceMaster Clean Contract Services Glasgow has been awarded a prestigious growth for of over £1m in five years.
ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.
The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.
The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.
Business growth at ServiceMaster Clean Glasgow
Though they could, unfortunately, not attend on the night, one of the businesses was ServiceMaster Clean Contract Services Glasgow, who were recognised for growth of over £1m in five years.
We’d like to extend our heartfelt congratulations to the team for their hard work delivering excellence and going above and beyond for their business and community.
We wish them continued success in the years to come!
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2024/04/ServiceMaster-Clean-Contract-Services-Spring-Forward-Awards.jpg10801080Yopphttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYopp2024-04-19 16:19:432024-04-19 16:20:28ServiceMaster Clean Glasgow wins award for exponential business growth
ServiceMaster Clean Contract Services London City has been awarded a prestigious growth for over £300k this year.
ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.
The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.
The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.
Business growth at ServiceMaster Clean London City
Though they could, unfortunately, not attend on the night, one of the businesses was ServiceMaster Clean Contract Services London City, who were recognised for growth of over £300K in the last year.
We’d like to extend our heartfelt congratulations to the team for their hard work delivering excellence and going above and beyond for their business and community.
We wish them continued success in the years to come!
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2024/04/ServiceMaster-Clean-Contract-Services-Spring-Forward-Awards.jpg10801080Yopphttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYopp2024-04-19 16:15:212024-04-19 16:22:05ServiceMaster Clean London City wins award for business growth
ServiceMaster Clean Contract Services Stoke-on-Trent has been awarded a prestigious growth for over £200k this year.
ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.
The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.
The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.
Business growth at ServiceMaster Clean Stoke-on-Trent
We’d like to extend our heartfelt congratulations to the team for their hard work delivering excellence and going above and beyond for their business and community.
We wish them continued success in the years to come!
Want award-winning contract cleaning?
If you’re in Stoke and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 01270 875855 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2024/04/ServiceMaster-Clean-Contract-Services-Spring-Forward-Awards.jpg10801080Yopphttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYopp2024-04-19 16:10:042024-04-19 16:10:05ServiceMaster Clean Stoke-on-Trent wins award for business growth
ServiceMaster Clean Contract Services Mid-Anglia has been awarded a prestigious growth for over £200k this year.
ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.
The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.
The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.
Business growth at ServiceMaster Clean Mid-Anglia
Though they could, unfortunately, not attend on the night, one of the businesses was ServiceMaster Clean Contract Services Mid-Anglia, who were recognised for growth of over £200K in the last year.
We’d like to extend our heartfelt congratulations to the team for their hard work delivering excellence and going above and beyond for their business and community.
We wish them continued success in the years to come!
Want award-winning contract cleaning?
If you’re in Mid-Anglia and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 085 3541 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2024/04/ServiceMaster-Clean-Contract-Services-Spring-Forward-Awards.jpg10801080Yopphttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYopp2024-04-19 14:54:062024-04-19 14:54:51ServiceMaster Clean Mid-Anglia wins award for business growth
ServiceMaster Clean Contract Services Swansea has been awarded a prestigious growth for over £100k this year.
ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.
The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.
The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.
Business growth at ServiceMaster Clean Swansea
Though they could, unfortunately, not attend on the night, one of the businesses was ServiceMaster Clean Contract Services Swansea, who were recognised for growth of over £100K in the last year.
We’d like to extend our heartfelt congratulations to the team for their hard work delivering excellence and going above and beyond for their business and community.
We wish them continued success in the years to come!
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2024/04/ServiceMaster-Clean-Contract-Services-Spring-Forward-Awards.jpg10801080Yopphttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYopp2024-04-19 14:48:042024-04-19 14:49:23ServiceMaster Clean Swansea wins award for business growth
ServiceMaster Clean Contract Services Liverpool has been awarded a prestigious growth for over £100k this year.
ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.
The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.
The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.
Business growth at ServiceMaster Clean Liverpool
Though they could, unfortunately, not attend on the night, one of the businesses was ServiceMaster Clean Contract Services Liverpool, who were recognised for growth of over £100K in the last year.
We’d like to extend our heartfelt congratulations to the team for their hard work delivering excellence and going above and beyond for their business and community.
We wish them continued success in the years to come!
Want award-winning contract cleaning?
If you’re in Liverpool and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0151 448 1110 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2024/04/ServiceMaster-Clean-Contract-Services-Spring-Forward-Awards.jpg10801080Yopphttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYopp2024-04-19 14:42:292024-04-19 14:50:29ServiceMaster Clean Liverpool wins award for business growth
ServiceMaster Clean Contract Services Glasgow has been awarded a prestigious growth for of over £1m in five years.
ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.
The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.
The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.
Business growth at ServiceMaster Clean Glasgow
Though they could, unfortunately, not attend on the night, one of the businesses was ServiceMaster Clean Contract Services Glasgow, who were recognised for growth of over £1m in five years.
We’d like to extend our heartfelt congratulations to the team for their hard work delivering excellence and going above and beyond for their business and community.
We wish them continued success in the years to come!
https://servicemasterofficecleaning.co.uk/wp-content/uploads/2024/04/ServiceMaster-Clean-Contract-Services-Spring-Forward-Awards.jpg10801080Yopphttp://servicemasterofficecleaning.co.uk/wp-content/uploads/2025/12/servicemaster-office-clean-logo.svgYopp2024-04-17 14:26:192024-05-02 14:27:20ServiceMaster Clean Glasgow wins award for exponential business growth
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Lord Swraj, Chairperson of Jury, WCRCINT &. Global Industrialist underscored the significance of winning such an award:
