Tag Archive for: ServiceMaster Clean AAA

ServiceMaster Clean AAA Achieves SafeContractor Qualification and Sustainability Verification

ServiceMaster Clean AAA is pleased to announce that it has successfully achieved SafeContractor qualification and Sustainability Verification, reinforcing its commitment to health and safety, compliance, responsible working practices, and continual improvement.

SafeContractor is a recognised accreditation scheme that assesses businesses against key health and safety criteria. Achieving this qualification demonstrates that ServiceMaster Clean AAA has the appropriate procedures, policies, and working practices in place to deliver commercial cleaning services safely and responsibly.

Alongside this, ServiceMaster Clean AAA has also been Sustainability Verified through SafeContractor. This verification recognises the business’s approach to operating responsibly, including environmental awareness, ethical working practices, supply chain responsibility, and ongoing improvements in service delivery.

For clients, this provides added confidence that ServiceMaster Clean AAA is focused on more than day-to-day cleaning. The team is also working to meet wider business expectations around safety, compliance, and responsible service delivery.

As part of the ServiceMaster Clean Contract Services network, ServiceMaster Clean AAA supports businesses with reliable, professional cleaning across a wide range of commercial sectors. From offices and retail spaces to education, healthcare, hospitality, and industrial environments, the team helps clients maintain clean, safe, and well-presented premises.

Passing the SafeContractor qualification and achieving Sustainability Verification gives customers added confidence that ServiceMaster Clean AAA takes its responsibilities seriously. It also reflects the team’s ongoing focus on maintaining high standards across every site they support.

Siva Kugathas, Managing Director of ServiceMaster Clean AAA, said:

“We are proud to have achieved SafeContractor qualification and Sustainability Verification. Health and safety is a vital part of the service we provide, and we also recognise the importance of working responsibly. This recognition shows our customers that we have the right systems, standards, and approach in place. It is another important step in showing businesses that they can trust us to deliver professional cleaning with care, consistency, and accountability.”

ServiceMaster Clean Contract Services continues to support businesses across the UK with tailored commercial cleaning services, delivered by trained local teams backed by a trusted national brand.

For more information about ServiceMaster Clean AAA and its commercial cleaning services, contact 0800 047 1747.

,

ServiceMaster Clean AAA Team Member Recognised for Outstanding Service

ServiceMaster Clean AAA is proud to recognise Michelle Rouse, a hygiene technician whose work has been formally acknowledged by a client for her outstanding service and commitment.

Recently, Michelle was recognised by the team at Air Products in Hull as part of their “Getting Caught Doing Something Great” programme. As part of this recognition, she was presented with a certificate, alongside flowers and a candle, in appreciation of her contribution on site.

This recognition highlights the consistent care and high standards Michelle brings to her role every day. In a position that often goes unseen, she plays a vital part in keeping workplaces safe, clean and running smoothly.

 

In a role that often goes unnoticed, Michelle plays a key part in keeping workplaces safe, clean and running smoothly. Her attention to detail and professionalism ensure that clients can rely on high standards without having to question the outcome. As a result, businesses can trust that standards are being maintained without needing to question the detail, allowing them to focus on their own operations.

What makes Michelle stand out is her attitude. She brings positivity, reliability and a strong work ethic to the team. She supports colleagues, takes pride in her work and sets the standard others follow. This consistency creates an environment where quality is maintained across every visit.

For clients, this means confidence. When a site is maintained to this level, it reduces risk, supports staff wellbeing and ensures that operations can continue without disruption. The smooth running of a workplace is often the result of people like Michelle delivering consistently behind the scenes.

Siva Kugathas, owner of ServiceMaster Clean AAA, said:
“Michelle represents exactly what we aim to deliver for every client. She takes real pride in her work and understands the importance of maintaining high standards at all times. Feedback like this reflects the strength of our team and the level of service our clients can expect from us every day.”

Michelle’s recognition reflects more than a single moment. Instead, it reinforces the consistent level of service, attention and care that ServiceMaster Clean AAA delivers across every client site.

ServiceMaster Clean AAA thanks Michelle for her continued hard work and congratulates her on this well-deserved recognition.

Need an award-winning cleaner?

If you would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 047 1747 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

,

ServiceMaster Clean AAA Annual Conference Goes Overseas- Tenerife 2025

This year, the ServiceMaster Clean Contract Services AAA annual conference took place overseas in Tenerife. The four-day programme brought the management team together to reflect, plan, and reconnect away from the day-to-day demands of the business.

The conference focused on three clear areas. Reviewing the past year, recognising challenges, and setting direction for the year ahead.

 

Reflecting on the Year

The first part of the conference centred on honest reflection. The team reviewed business performance from the previous 12 months and discussed the challenges faced across operations, leadership, and growth. Each session highlighted how individual roles contribute to wider success and how teamwork plays a direct role in overcoming pressure and change.

The sessions also created space for open discussion. Managers shared experiences, lessons learned, and ideas for improvement. Feedback from the programme was extremely strong, with most delegates rating the sessions 10 out of 10.

Looking Ahead

Alongside reflection, the conference placed strong emphasis on the future. Team members set personal and professional goals, alongside clear pledges for the year ahead. These commitments were grounded in accountability, performance, and continued development across the AAA business.

Bringing the management team together in a focused environment helped reset priorities and build momentum going into the new business year.

Awards Evening

The conference closed with a celebratory awards evening recognising teams and individuals across the business. The atmosphere was positive and proud as colleagues came together to celebrate shared success.

Business owner Siva Kugathas shared his thoughts on the evening:

“The awards evening is always a highlight of the trip. Recognising the dedication and hard work of the team and seeing them stand proudly on stage means a great deal to me. When the team supports and celebrates one another, it creates a real sense of achievement and appreciation in the room.”

The evening reinforced the importance of recognition and the value placed on contribution at every level.

 

Team Building and Connection
Day three focused on team building. A beachfront breakfast set the tone before the main activities hosted by Vicki and Caan. Competitive spirit ran high, with Ayran and his team taking the overall win. Friendly debates over judging only added to the energy and engagement throughout the day.

The evening marked the main social event of the trip. A 1970s-themed night brought creativity, commitment, and enthusiasm from across the team. The event was held in honour of a colleague and friend, Kinga, who is no longer with us. Now known as Kinga Night, the evening was filled with shared memories, dancing, laughter, and moments of reflection. It was a powerful reminder of the bonds within the team.

Final Day
Day four allowed time to relax and recharge. Team members explored the local area, shopped, and enjoyed time poolside before preparing for the journey home.

A Conference to Remember
The Tenerife conference was more than a business event. It reinforced who ServiceMaster Clean AAA is as a team. The trip created space for reflection, honest conversation, celebration, and renewed focus.

ServiceMaster Clean AAA continues to lead through strong performance, shared values, and genuine team spirit. Success comes from supporting one another, recognising effort, and working towards a common purpose.

This conference captured that perfectly. It will be remembered as a defining moment of connection, pride, and ambition for the year ahead.

Need a reputable and reliable cleaning provider you can trust?

If you need an award-winning contract cleaner from an established and decorated brand, call Siva and his team today on 0800 047 1747 for a range of premium janitorial services across a range of sectors.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

,

ServiceMaster Clean Contract Services AAA Shortlisted for the 2026 Brand Brilliance Award for the 6th time running!

ServiceMaster Clean Contract Services AAA has been shortlisted again for the Business Brilliance Awards 2026. The team is in the running for the Brand Brilliance Award, a category they know well. They have taken this award home for five years in a row. A sixth win would show how consistent the team has been and how much work goes on behind the scenes every day.

What makes the AAA team award winning?

The AAA team covers sites across the UK with more than 800 colleagues. You see the scale when you look at the numbers. Hundreds of buildings cleaned each day. Thousands of hours spent on site each week. Every task carried out with the same focus on care and quality. The Brand Brilliance Award recognises this. It highlights teams that protect their brand, act with integrity, and deliver consistent service.

The nomination reflects how the team operates. Managers provide clear standards. Frontline teams follow them. Quality checks run every week. Training sessions keep everyone sharp. Customer feedback is reviewed and acted on. Each step supports the same idea. You protect the brand by what you do each day. Hear what Business Owner Siva Kugathas has to say:

‘Being shortlisted for the 6th year running is great news for me and the team. More importantly, it’s a testament to how our team are always adapting and growing and maintaining our high standards of service delivery and championing everything that the ServiceMaster Clean Contract Services AAA brand stands for. Winning for the 6th consecutive years would be delightful.’

The AAA team also works closely with clients. They respond quickly to changes on site. They help plan for busy periods. They adjust schedules to fit operations. This builds trust and helps them keep long term contracts. You see this in retention data. Many clients have stayed with the team for more than five years.

Finalist for Brand Brilliance 2026

Reaching the finalist stage again sets a strong tone for 2026. It shows that the team keeps meeting high standards across every region. Whatever happens at the awards, the shortlisting alone shows strong recognition for hard work and reliable service that the team are committed to delivering to longstanding and new customers going into 2026 and beyond.

The winners of the Business Brilliance Awards 2026 will be announced shortly in the New Year (January 2026) The AAA team are ready. They hope to bring the Brand Brilliance Award home once again and as a national brand and franchise network, we’re behind them all the way! Good luck!

Need an award-winning cleaning provider?

If you need an award-winning contract cleaner from an established and decorated brand, call Siva and his team today on 0800 047 1747 for a range of premium janitorial services across a range of sectors.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

,

ServiceMaster Clean AAA Expands into New UK Regions

Now Covering West Lancashire, Chester & North Wales, and Milton Keynes

We’re delighted to announce the exciting expansion of ServiceMaster Clean Contract Services AAA, as they extend their award-winning contract cleaning services into West Lancashire, Chester and North Wales, and Milton Keynes.

This growth marks a major milestone for the AAA team and reflects the continued trust and satisfaction of their customers across existing regions spanning from Inverness, right through to East Kent and the south east coast. Their reputation for reliability, attention to detail, and customer-first service, they’re proud to bring the same professional standards to even more businesses across the UK.

New Areas, New Management, Same ServiceMaster Standard

As part of this expansion for the AAA business, each of their new territories will operate under new local management, bringing fresh energy and experience to business across West Lancashire, North Wales and Chester and Milton Keynes.

To ensure every client receives the same exceptional level of service that ServiceMaster Clean Contract Services AAA is known for, the team are now working hard behind the scenes to reach out to existing customers in the area and also build those all-important partnerships with any other businesses in the area who are looking for a name they can trust and unparallel customer service.

By combining national support with dedicated local leadership, ServiceMaster AAA are able to maintain high standards, respond quickly to client needs, and build genuine, long-term relationships with the businesses they serve.

A Growing Team, Same Trusted Standards

ServiceMaster AAA’s most recent expansion means more local teams on the ground—trained, supported, and equipped to deliver the ServiceMaster Contract Services standard of excellence. Whether it’s daily office cleaning, healthcare environments, educational settings, or hospitality venues or event spaces, every service is carried out with care, consistency, and compliance.

Behind every polished surface is their people-first approach. They strongly believe in supporting their ever-growing workforce, investing in training, and fostering a positive working environments—because great people deliver great service.

Supporting More Local Businesses

With branches now operational under new management in West Lancashire, Chester and North Wales, and Milton Keynes, local businesses can enjoy the benefits of a professional cleaning partner with national backing and local expertise and award-winning service delivery.

Businesses in the area can benefit from:

  • Tailored cleaning schedules to suit every environment
  • Experienced, fully trained cleaning professionals
  • Regular quality checks and open communication
  • Environmentally responsible cleaning methods
  • The reassurance of a trusted nationwide brand

Looking Ahead

As the ServiceMaster AAA brand continues to grow, their focus remains the same, helping clients maintain clean, safe, and welcoming spaces for their staff and customers.

Hear what business owner Siva Kugathas has to say about the future of the ServiceMaster AAA in light of this most recent expansion:

“I’d like to thank our loyal customers and dedicated staff for being part of this journey. Together, we’re building something stronger—one spotless workspace at a time. This expansion is very exciting for our business, and we’re keen to welcome onboard any new clients who want to work with a business and brand that not only invests in its people and community, but puts the customer at the very heart of everything we do.”

Need professional commercial cleaning?

If your business is based in West Lancashire, Chester and North Wales, or Milton Keynes, and you’re looking for a reliable cleaning provider you can count on, we’d love to hear from you. 0800 047 1747 or finding your nearest ServiceMaster Clean business for a free, no-obligation quote on our services today.

, , ,

Siva Kugathas: A story of grit, growth, and giving back

When life presents unimaginable challenges, some crumble, while others rise to create opportunities that shape generations. Siva Kugathas, now hailed as one of Europe’s greatest franchise leaders, is a prime example of the latter. His story started not in boardrooms or business school but in the precariousness of existence. Just 18 years old, he came to the UK from conflict-torn Sri Lanka, a solo dad committed to ensuring his children had a life he never enjoyed.

“I arrived with nothing but the desire to work and create a better life for my children,” Siva remembers. “Every choice since has been informed by resilience, family, and wanting to give back.”

About Siva

Since his early days in Britain, Siva’s work ethic has remained his strongest point. With more than two decades in the world of franchising with Pizza Hut and KFC, he had been looking for a business without boundaries. In 2017, he found his mission in contract cleaning and purchased ServiceMaster Clean AAA. What started as a humble beginning has developed into a network in 19 territories nationwide, from Dover to Aberdeen.

“I picked cleaning because it’s universal,” he says. “Humans will always need it, and we’ll always be here to fill that need.”

Never one to rest on his laurels, Siva recently ventured into home cleaning with Merry Maids franchises in Aberdeen and Inverness, providing his daughter, newly graduated from university, an opportunity to front operations. “To my way of thinking, the most significant aspect of business is legacy. To watch my children come in and forge their own future makes me proud,” he reveals.

Awards trailed his constant drive for excellence. In 2023, Siva received several HSBC UK BFA British Franchise Awards and was selected by the British Franchise Association to represent the UK at the European Franchise Federation Awards in Brussels. Against the best franchisees in Europe, he was crowned the coveted European Franchisee of the Year.

“Being there, being the face of the UK and then winning on behalf of the whole of Europe, was one of my most proud moments,” he recalls.

This award opened international doors, from giving keynote speeches in the House of Lords on sustainability to speaking at the Global Business Conclave and high-profile events in Dubai and Sri Lanka. Each platform legitimized his voice as a leader dedicated to ethical entrepreneurship.

“I have never lost track of what makes a business succeed,” Siva explains. “Success in franchising is discipline, consistency, and most important, respect for the people who make it happen day in and day out.”

Overcoming Challenges

Every success story has chapters of hardship. For Siva, the COVID-19 pandemic tested his leadership like never before. As businesses shuttered, demand for sanitisation surged. Instead of directing from a distance, he rolled up his sleeves and led from the front.

In 2024, tragedy hit closer to home when his good friend and Commercial Director, Kinga, suddenly died. Her loss was a great void, but Siva made grief out of cohesion. He organised counselling, exercise sessions, and morale-boosting activities for his staff, and implemented Kinga Day, to be commemorated every December 2nd.

“Real leadership is not necessarily about triumphs, it is also about leading people through failure and adversity,” he states in low tones.

To Siva, wealth extends far from monetary achievement.

“Wealth is about building something of significance that lasts beyond you, something that inspires other people,” he says.

Now his children actively participate in his businesses, realizing his dream of merging enterprise with family legacy.

His leadership philosophy is straightforward: Lead by example, empower others. From taking his senior team with him to award ceremonies, to investing in staff development, Siva makes leadership a shared experience.

“In an industry where employee turnover is high, I believe the answer is to value people, invest in their growth, and celebrate their contributions,” he points out.

The future is a daunting one. Siva is aiming to double his turnover to £10 million by 2027 while venturing into new markets. In terms of sustainability, ServiceMaster Clean AAA is already carbon-neutral certified in 2023 and will be assisting its franchisor in reaching net zero by 2030.

When queried about what advice he would give to future billionaires, Siva takes a simple route: “Believe in what you do, and chase your dream with your whole heart and soul.”

From having nothing but willpower when he first arrived in the UK, to being a leading franchisee in Europe and a moral business ambassador on the world stage, Siva Kugathas is testament that success is not always determined by money. It is determined by durability, legacy, and the influence one leaves behind on people and society.

Want award-winning cleaning?

If you need an award-winning contract cleaner from an established and decorated brand, call Siva and his team today on 0800 047 1747 for a range of premium janitorial services across a range of sectors.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

, , , ,

ServiceMaster Clean AAA Steps Up for the Forget Me Knot Challenge

Making steps to raise awareness for the Forget Me Knot Challenge at ServiceMaster Clean AAA.

The team from ServiceMaster Clean AAA held a team walk as part of this year’s Forget Me Knot Challenge to raise awareness and funds for those living with dementia in the UK.

The Forget Me Knot Challenge

Alzheimer’s Society is symbolised by the forget-me-not flower, which has long been associated with Alzheimer’s and dementia due to its connection to memory loss. The Forget Me Knot Challenge is a sponsored virtual relay where staff and owners from various UK businesses run, walk, or cycle the total mileage between each location, linking them together and raising funds for Alzheimer’s Society: creating the Forget Me Knot. Walking to raise awareness and honour those affected, the team showed that even small steps can make a meaningful difference.

Members of staff had a fantastic time walking together at Epsom Downs Racecourse, enjoying the views, fresh air, and great company while racking up around 12,000+ steps each in two hours. Even those who couldn’t be there in person joined in by walking in their own local towns, making it a fun, inclusive, and heartwarming team effort that brought everyone together in spirit.

The walk was a lovely chance for everyone to catch up outside of work and enjoy the fresh air. With plenty of laughter, the team came away feeling closer and proud of raising the miles on the Forget Me Knot Challenge.

Support the Challenge

If you’d like to help support our teams, please visit our JustGiving page to donate, or, if you’re one of our clients, please feel free to speak to our staff about donating.

Thank you for all your support!

Need professional commercial cleaning?

Learn the value of a cleaner who cares by contacting the AAA team on 0800 047 1747 or finding your nearest ServiceMaster Clean business for a free, no-obligation quote on our services today.

, , , , , , , , , , , , ,

Two ServiceMaster Clean Businesses Awarded for Commitment to Supporting the Environment

ServiceMaster Clean AAA and ServiceMaster Clean by Deeland have been recognised for their dedication to environmental initiatives with Capital Fleet Solutions’ North Star Invest in the Future Awards.

At ServiceMaster Clean, many of our businesses work hard to do their bit to minimise the impact of their operations on the environment.

Two of these businesses, ServiceMaster Clean AAA and ServiceMaster Clean by Deeland, were recognised with Capital Fleet Solutions’ North Star Invest in the Future Awards for going above their commitment to greener cleaning and business practices at the ServiceMaster Thrive in 2025 conference and gala evening.

ServiceMaster Clean by Deeland – Best Environmental Initiatives

From innovative ideas to thoughtful changes, ServiceMaster Clean by Deeland have demonstrated exceptional commitment and action that’s not only driven environmental change but set a powerful example for the whole brand.

Collecting the award on behalf of the business, Jane Paisley says they were motivated to start looking into being more environmentally friendly because it means a great deal to their clients.

“It’s a great way to show our clients that we’re trying our best to be part of a positive change and share that we are doing our bit to try by changing what we can influence, like washing and reusing materials, deploying electric cars and vans and using eco-friendly products where we can.“

Carbon Neutral Award

This award recognises ServiceMaster Clean AAA as a truly forward-thinking business, one that has made carbon neutrality not just a goal, but a reality.

It celebrates their leadership in sustainability, commitment to environmental responsibility, and the determination to leave a lighter footprint on our planet.

Having taken clear, measurable steps to make this happen through their ServiceMaster Clean AAA Woodland and even becoming certified carbon neutral in 2024, ServiceMaster Clean AAA were the worthy winner!

Collecting the award, owner Siva Kugathas says he was motivated to do so after considering the impacts of climate change on future generations.

“The key part for us is that I have a family, most of the rest of our team as a family, and we want to create a better world for our children and grandchildren and their children and grandchildren.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

, , , , , , , , ,

ServiceMaster Clean AAA Awarded for Commitment to Staff and Community

ServiceMaster Clean AAA has been recognised for its commitment to its people, from staff to their wider community, through two coveted North Star Invest Awards.

The ServiceMaster Thrive in 2025 conference and gala evening saw Siva Kugathas and his team take home multiple prestigious awards for growth, client satisfaction and employee contributions.

But that’s not all, they also walked away at the end of the night with two prestigious North Star Invest Awards for their support and investment in their stakeholders and their well-being.

A Great Place to Work

This award honours businesses that truly prioritise their people by putting meaningful initiatives in place to strengthen engagement, boost staff retention, and create an environment where their team feel supported and motivated. These efforts lay the foundation for long-term success and help maintain a competitive edge in the local market.

As this year’s winners, ServiceMaster Clean AAA has shown exactly what that looks like in action to create a great place to work. From team outings to build a stronger work culture to sponsoring employees in developing their skills in any subject or area of personal development they choose, they’ve built a culture where achievement is celebrated, and teamwork thrives, resulting in a committed, high-performing team that delivers consistent results.

Collecting the award on behalf of the business was Operations Support Manager Jibu Sahadevan Sukritha, who fittingly provides a key example of the business’s support for its people, as he was sponsored by the company to work in the UK when he first started, and the company paid for him to come to the UK and took care of all his legal proceedings.

He testified upon receiving the award how well-deserved the award was, saying:

“It’s like a second home for me, from the team, our development and all my colleagues, everything.”

Giving Back to the Community

This award recognised ServiceMaster Clean AAA as a business that embodies the spirit of giving back. They give not only locally but also internationally. From supporting local charity events and making generous financial contributions to backing team members in their fundraising efforts and engaging in international initiatives, their impact is both far-reaching and deeply personal.

“ Giving back to the community is important to me. I think personally, to me, it’s in my DNA. That’s how I’ve been brought up, and that’s the way I want my company to be,” said Siva upon collecting his award.

“We split three ways on who we support. One is the local people in need: we put homeless people into their own homes to live in partnership with our local YMCA, and I’m very, very proud of that. That’s the thing that gives me the most satisfaction about our community activity, putting those people from the street into accommodation and sheltering them, giving them food, giving them clothing, and giving them the security and getting them off the street.”

“We provide various things to our staff as well, to help, educate and support them. And also recently, as of two years ago, we started to look after the environment, and that’s very close to my heart.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, contact Siva and his team on 0800 047 1747 today.

Or nationwide,  find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

, , , ,

ServiceMaster Clean AAA Staff Recognised for Excellent Contributions to Business

ServiceMaster Clean AAA’s Anka Bober and Wendy Dutton have been awarded for their commitment to excellence with prestigious awards.

Two members of the team from ServiceMaster Clean AAA, Area Manager for Watford, Luton, Colchester and Ipswich, Anka Bober and Regional Manager for York and East Lancashire, Wendy Dutton, have taken home the coveted Employees’ Choice and Above and Beyond awards at the ServiceMaster Thrive in 2025 conference and gala evening.

Anka Boba – Employee’s Choice Winner

This is an extra special award, even amongst the many prestigious awards at the gala, as the winner was chosen and voted for by their colleagues, and so is decided by the people who know them the best.

In Anka, her colleagues recognised a drive to continually stand out for her outstanding performance, unwavering commitment, and constant support to those around her. She leads by example, offering help without hesitation, gets involved and brings positivity into every space she works in, and it was clear from the sheer volume of nominations she received just how valued Anka is by her team.

Anka, whose award came just in time to celebrate her birthday, says she was overwhelmed by the support from her peers.

“Oh wow, this is heavy, my hands are literally shaking,” she said, collecting the award.

“It means so much to have the appreciation of my colleagues, and without them, I would not be able to win this. It was my birthday yesterday, so I definitely will celebrate with my guys, and obviously, this means a lot, so I think the drinks will be on me tonight!”

Wendy Dutton – Above and Beyond Award Winner

This award, as presented and sponsored by Capital Fleet Solutions, recognises an employee who fully embodies the ethos of what it means to be part of the ServiceMaster Clean team. Going above and beyond is woven into the very DNA of ServiceMaster Clean Contract Services. It’s a value we live by—striving to exceed expectations for our stakeholders and encouraging our teams to do the same.

This award honoured Wendy for truly embodying that spirit. No matter the challenge, she rises to meet it with grace, determination, and a can-do attitude—never seeking recognition, but always delivering with pride and dedication.

Proving ever humble as she collected her award, Wendy extended her thanks to her team for allowing her to succeed:

“This is really nice, but I owe it to my team. My team make me who I am today. Without them, I’m nobody. I’m just another person living everyday life, so I am going to dedicate this to my team. It’s for them, not me. I know it’s my name on it, but I’m always there for them and the cleaners.”

“In particular, I’d like to thank Trina Brown, Sam Whittle, Julie Martin, and Ishma, who couldn’t be with us tonight. That’s who this goes to.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

, , , , , ,

ServiceMaster Clean AAA Shortlisted for European Cleaning and Hygiene Awards 2025

Siva Kugathas has been shortlisted for Leader of the Year at the European Cleaning and Hygiene Award 2025.

After receiving a record number of entries this year, the finalists of the European Cleaning and Hygiene Awards 2025 have been shortlisted, including our very own Siva Kugathas from ServiceMaster Clean AAA.

The judges have selected the finalists who have demonstrated outstanding innovation, impact and commitment over the past year.

Michelle Marshall, editor of European Cleaning Journal and founder of the awards, said:

“We’re thrilled to reveal the 2025 finalists. This year’s entries showcased extraordinary passion, innovation and progress within the industry. The quality and diversity of submissions made the judges’ task incredibly tough, but we are confident that each finalist represents the best in class across Europe.”

Siva, who has already added significantly to his trophy cabinet this year, having been named the European Franchise Federation’s Franchisee of the Year last year, has been shortlisted for Leader of the Year.

As an inspired leader who always aims to lead from the front, Siva is always working to inspire the best in his team, whether through employee mentorship and bonus schemes, a group gym training programme or social events for his teams spread across his nineteen territories across the UK.

The winners will be announced during the annual gala dinner and awards ceremony. The venue this year is the iconic National Museum of Scotland in Edinburgh, UK, offering guests an unforgettable evening of celebration in the heart of the Scottish capital.

“We look forward to welcoming everyone to Edinburgh this October,” added Michelle Marshall.

“Whether you’re shortlisted or not, the event is a fantastic opportunity to recognise our collective achievements, network with industry peers, and celebrate the successes that are shaping the future of the cleaning and hygiene sector.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

, , , , , , , , , , , , , , , , , , ,

Eleven ServiceMaster Clean Contract Services Businesses Celebrated for Exceptional Growth

ServiceMaster Clean business owners from across the UK celebrated their growth with awards at the ServiceMaster Thrive in 2025 Gala.

Eleven ServiceMaster Clean businesses were recognised for their exceptional contributions to their business and brand by winning coveted ServiceMaster Clean growth awards at the ServiceMaster Thrive in 2025 conference and gala evening.

This blog post has all the details

Growth in Recent Years

Businesses were recognised both for their development over the last year, and the amount they have grown over their past five years in business. Three businesses, ServiceMaster Clean South East London, Huddersfield and Dudley, were awarded for growth of over £100,000 in 2024, while Mercia, North East, and Exeter were recognised for over £200,000 growth. ServiceMaster Clean London City also took home the award for growth of over £300,00, while BFA HSBC UK Great British Franchise Awards finalists ServiceMaster Clean by Deeland and ServiceMaster Clean Manchester were recognised for their growth of over £500,000. ServiceMaster Clean AAA and LNP were the biggest growers, with each taking home an award for growth of over £600,000 in the last year.

Not only that, but several of these business owners were also recognised for strong longer-term growth as Mercia, North East and Deeland, and Manchester, LNP, and AAA were awarded for growth of over one, two, three and five million pounds respectively since 2020.

Congratulations, all!

Need award-winning cleaning?

If you would benefit from professional contract cleaning services from an award-winning business, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

, , , , , ,

ServiceMaster Clean owner Awarded at Global Business Conclave at the House of Lords

ServiceMaster Clean AAA owner Siva Kugathas has been recognised as a Global Power Leader at the 2025 Global Business Conclave at the House of Lords.

It continues to be a great year for ServiceMaster Clean AAA owner Siva Kugathas, who has already been awarded Commercial Cleaning Company of the Year at the Corporate LiveWire Global Awards and multiple International Brilliance Awards, but has now reached new heights by being invited to attend and speak at the renowned Global Business Conclave at the House of Lords.

To top it all off, Siva was awarded the Global Transformational Leader Award as part of this year’s Global Power Leader awards.

This blog post has all the details.

Global Power Leader Awards: Global Business Conclave

The Global Power Leader Awards, held annually at the Global Business Conclave, celebrate pioneering brands and leaders who have redefined industries through innovation, sustainability, and ethical leadership.

The World Centre for Research and Consulting (WCRCInt) holds the Conclave in the iconic Peers Room of the House of Lords.

The event was attended by over 150 policymakers, executives and thought leaders from over thirty nations, creating a truly global collaboration and community. This included several notable dignitaries including Lords, Ambassadors, Baronesses, and mayors.

Awardees were selected through WCRCInt’s 8-month independent evaluation framework, designed to ensure objectivity and rigor.

Key stages included Global Nominations. These are open submissions from 150+ countries, vetted for eligibility using data-driven analysis evaluating quantitative metrics regarding sustainability market influence and qualitative insights like stakeholder impact and ethical governance.

Awardees were then peer and expert reviewed under assessment from a 25-member panel of industry leaders, academics, and policymakers and third-party audits, where they were validated by independent auditors to confirm transparency and accuracy.

“Our methodology blends innovation with integrity. Every awardee has demonstrated measurable, scalable impact aligned with global sustainability goals,” emphasised Abhimanyu Ghosh, Group Editorial Director of WCRCINT”.

Siva was invited and awarded as a Global Power Leader for his astonishing business transformation and commitment to his people and community and transforming his business from a single area to a 19-territory empire in just a matter of years, all the while hiring over 900 staff in communities across the UK, fostering local talent, and donating countless hours and pounds to charities and sustainable business practices.

Lord Swraj, Chairperson of Jury, WCRCINT &. Global Industrialist underscored the significance of winning such an award:

“The Global Business Conclave 2025 isn’t just an awards ceremony—it’s a movement. These brands and leaders are architects of a new economic paradigm, where profit and purpose coexist.”

Speaking on Corporate Social Responsibility and Business Change

For Siva, one of the highlights of the event was bringing his family in attendance to the House of Lords to support and cheer him on as he accepted his award.

“I was delighted to be invited and to attend, for both myself and my family and my team, this is all testament to our hard work, and I am very grateful for everyone involved and for receiving this once in a lifetime opportunity and recognition.”

Siva was also asked to speak to the other members of the congregation about his journey, thoughts and advice for creating a business that transforms the world around it for the good of all it touches.

Echoing throughout the hallowed halls, Siva called for the other attendees to recognise the success rooted in a strong work ethic and integrity and values that support a healthy business and conscious, highlighting the importance of corporate responsibility and giving back to the community.

“I arrived in the UK at 18 after leaving my home country of Sri Lanka, which, at the time, was in the midst of a civil war, and worked from the minute I arrived on British shores. As a single father, I was determined to make a name and a better life for myself and my family. I have since raised two well-adjusted children into adulthood and am committed to continuing to set a good example for them and those around me.”

“This has informed my approach to doing business, as I am determined to take care of my community and work hard to engage with it at every level through my business. This philanthropic core is also baked into my culture, wherein there is no question or ulterior rationale for ‘giving back’, as it were. Community is everything. So, of course, giving back is just what you do.”

“When I first began my business, one of my goals was always to be a business that cares. In just eight years, we have made a tangible impact on the people in our communities across the UK. We do this through different initiatives, focusing on areas and topics I and my team are impassioned by, whether supporting educational groups and sessions to help support children in underfunded areas, mentorship of staff, combatting homelessness through continued work with our local YMCA, championing local businesses by sponsoring SME awards and accreditations or bettering the environment. It is the latter, though, which has been a key focus for me in recent years, as clients across the sectors we serve increasingly focus on their environmental impact. In our market, sustainability has become a hot-button topic, but many businesses, despite possibly having the most skin in the game, have been slow on the uptake. In fact, Forbes recently estimated that although 90% of companies agree that sustainability is essential, only 60% have implemented any strategy to improve their practices. It’s almost 10 years since Ray Anderson, Founder of Interface, spoke on environmental corporate responsibility and coined the phrase ‘comply is not a vision’.”

“Together, we can shape a future where our businesses—and the communities they serve—thrive because of our commitment to care, responsibility, and sustainability. I hope you’ll all be a part of this journey with me!”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business that gives back to their community and planet, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

, , , , , , , ,

BFA HSBC UK British Franchise Awards 2024 Countdown and Sit-down: Siva Kugathas

We sat down with BFA HSBC UK British Franchise Awards finalist Siva Kugathas from ServiceMaster Clean Contract Services AAA.

Siva Kugathas is ready for the BFA HSBC UK British Franchise Awards.

Siva, the owner of ServiceMaster Clean Contact Services AAA, was named a finalist in the BFA HSBC UK British Franchise Awards 2024 in July after winning big last year.

Siva is being recognised in the Business Builder category for purchasing a profitable resale business and excelling by executing strategies that elevate it from good to great.

We sat down with Siva ahead of the awards finals this week to discuss the awards and see how it feels to be a finalist.

About Siva and ServiceMaster Clean Contract Services AAA

Siva purchased ServiceMaster Clean Contract Services Guildford in 2017 as a resale from an existing franchisee.

At the time, the business turned over £50,000. In a matter of years, he has transformed it into a shining star in his multi-million-pound, multi-territory empire: ServiceMaster Clean AAA.

Using the ServiceMaster Clean model and thorough strategies that combat common hurdles in the cleaning industry, Siva has transformed a good business into something great.

What inspired you to take the plunge and enter the awards? 

“After winning last year, I knew the value that the BFA HSBC UK British Franchise Awards bring to a business. I also didn’t want to rest on my laurels and recognise my business’s overall journey and how we’ve grown in the last year and prove that we can keep getting better and better.”

Why did you specifically choose the category? 

“The Business Builder category lets us tell the story of ServiceMaster Clean AAA from where we started to where we are today. I’m really proud of our journey, and I feel that this category allows us to share and be recognised for that.”

What does being a finalist signify for you and your business?

“Being a finalist means so much. For me, it’s about showcasing who we are and what we do, and it means a lot to be recognised by the BFA and HSBC UK alongside all the other great franchisees. And for my team, it means a lot as well. Not only do we all want to be a part of something great, but without them doing the day-to-day, we wouldn’t be able to grow as we have or do what we do, so any award that recognises the business is also for them.”

 Are you excited for the awards night?

“I am very excited; it is a great event, and it’s always such a fantastic atmosphere with so many accomplished members of the franchising world in the UK in one room.”

Need a new cleaner?

If you would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 047 1747 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

, , , , , ,

ServiceMaster Clean owner named Franchisee of the Year in European Franchise Awards 2024

Siva Kugathas, owner of ServiceMaster Clean AAA, has been named Franchisee of the Year at the European Franchise Awards 2024.

 Siva Kugathas has long been a trailblazer in franchising.

He arrived in the UK at 18 from war-torn Sri Lanka and worked from the minute he arrived on British shores.

A single father, he was determined to make a name and a better life for himself and his family.

As a highly decorated entrepreneur with over 20 years of franchising experience working for brands like KFC and Pizza Hut, Siva joined ServiceMaster in 2016 as the owner of ServiceMaster Clean AAA and has been committed to going above and beyond to drive excellence in franchising ever since.

Upon joining ServiceMaster in 2016, Siva transformed a business turning over £50,000 into an empire of nineteen successful territories spanning from Inverness to Dover.

Now, he has risen to new heights, representing UK franchising for ServiceMaster Brands UK and the British Franchise Association as Franchisee of the Year at the European Franchise Federation’s European Franchise Awards 2024, which he dedicated to those who have helped him get to where he is today:

“I am delighted to win this award. First, I would like to thank the BFA for bringing us here and ServiceMaster and their team for helping me get here. Most importantly, thank you to my team for helping me bring home this the biggest award of my career. I want to dedicate this to Kinga Derenowska, who has recently left us. Kinga, this one is for you.”

The winning formula: How Siva became Franchisee of the Year

As Franchisee of the Year, Siva has demonstrated a track record of strong overall development and innovation, care for staff and collaboration with other franchisees within the ServiceMaster Clean brand.

The judges, who were all key figures in the world of franchising from the Netherlands, UK, France and Germany, were so impressed by Siva and his accomplishments that they came to the unanimous decision to award him Franchisee of the Year.

Here’s why…

Employee Advocacy and Development

After doubling the size of his business eighteen months after purchase, Siva acquired eighteen further territories in seven years.

In that time, he has grown his staff from seventeen employees to a 925-strong team who, through Siva’s mentorship, grow in their fields and achieve ambitious targets. All this in an industry with notoriously high staff turnover.

This included adding a sales team supported by ServiceMaster’s head office. This team is responsible for ServiceMaster Clean AAA’s ability to pull in an average of twenty-five monthly contracts.

Siva has also implemented multiple bonus schemes for full-time employees, which is unheard of in cleaning and generates excellent employee advocacy. His sponsorship scheme supports management staff studying any course of their choice to support their growth and development.

This has reduced staff turnover and helped recruit over one hundred and fifty new employees in 2023 – with 98% of his management team being internal promotions from cleaning roles.

Environmental Initiatives and Corporate Social Responsibility

Siva has undertaken several initiatives to reduce his business’s environmental impact as part of an ongoing strategy from ServiceMaster Ltd. to reach net zero by 2030.

Last year, Siva purchased a plot of land named ‘The ServiceMaster Woodland”. He is actively conserving this land to offset the company’s carbon emissions by planting trees for each new contract he wins. YTD, this amounts to over 239 trees and counting, which will absorb over 5000 lbs of carbon yearly!

Siva has donated thousands of pounds and hours to local and international charities.

This has included participating in events for the local YMCA, raising thousands of pounds and donating £5,000 to them for training and development of their staff by providing sponsorship for two years to allow a homeless individual to live in private accommodation.

He also delivers regular non-profit cleaning for them, allowing their facilities to maintain hygiene standards for those in their care. This led them to name a room after ServiceMaster Clean at the Guildford Foyer.

He has taken part in charity initiatives alongside his team, covering 200 miles in one month to sponsor the planting of trees and fundraising to provide shelter for women and children recovering from domestic abuse and gender-based violence.

Franchise Advocacy

As a strong advocate for ServiceMaster and the franchise industry, Siva mentors new franchise prospects and helps fellow franchisees with queries.

He is often the first to respond to a question in the network groups and will visit and host franchisees to share strategies and observations, supports the development of new ideas and is always the first to trial new initiatives, strategies and pilot projects.

Client Support and Satisfaction

Siva’s commitment to going above and beyond also extends to his customers, as his approach to customer service is to exceed his client’s desires and leave them in a far better place than they started.

His team conduct regular audits, allowing customers to submit personal feedback directly to the team to put the customer experience at the forefront, allowing Siva to understand where he needs to improve and how to help deliver an even better experience.

Since implementing this, he has observed a growth in customer satisfaction, measured through industry-recognised Net Promotor Scores (NPS).

In the cleaning industry, an NPS score of above zero is good. 50+ is excellent, and anything over 70 is exceptional. Siva’s scores reached 100 in 2020 and stayed over 50 since, with a score of 77 last year and 80 in 2024 so far.

What’s next for Siva?

Looking into the future, Siva aims to continue researching new ways to better the environment as part of his CSR activities, including the goal to make his fleets electric and his business carbon-neutral by 2030.

Maintaining his impressive growth, he is also on track to hit his goals for the future by following his unstoppable trajectory and utilising his close connection to the network, trust in the brand and passion for delivering a quality service. The future is bright for ServiceMaster Clean AAA.

Need an award-winning cleaner?

If you need an award-winning contract cleaner decorated on a continental level as part of an established and decorated brand, call Siva and his team today on 0800 047 1747.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

, , , ,

One Year of the ServiceMaster Clean AAA Woodland!

Wishing a very happy first birthday to the ServiceMaster Clean AAA Woodland.

 Last year, the owner of ServiceMaster Clean AAA, Siva Kugathas, undertook a huge step to buy and conserve a plot of land in Devon as a hub of environmental conservation to offset the carbon output of the business and help it in its goal of joining franchisor ServiceMaster of being carbon neutral by 2030.

This effort has been recognised as part of the business development and ingenuity that has seen Siva and the business win multiple awards in the last year and contribution to his achievement of being named a finalist in the BFA HSBC UK British Franchise Awards 2024 after winning two categories last year.

But what is the ServiceMaster Clean AAA Woodland? How does it work? And what has been its impact so far?

What is the ServiceMaster Clean AAA Woodland and what has the impact been?

Siva and the team at AAA strongly believe that, as a business, reducing their carbon footprint to help combat climate change is part of their social responsibility.

In the cleaning industry, travel by car/van is essential to ensure our cleaning equipment is transported safely to where it needs to be.

As driving is a massive contributor to carbon output, Siva’s goal is to offset the carbon his teams put out.

Siva planned to plant trees for each new client his team provides services for to help put more oxygen into the atmosphere and offset carbon emissions.

However, having consulted with a local ecologist and discussed the condition of the biome, he now incorporates complementary trees and plant life into the existing land, turning the area into a conservation site to preserve and nurture the woodland.

So, while he is still planting new greenery to offset carbon emissions, he is also working carefully to care for this patch of nature and ensure it becomes a haven for local plants and wildlife.

In the first year since the woodland had its grand opening, this amounts to over 239 trees and counting, which will absorb over 5000 lbs of carbon yearly!

Need a professional contract cleaning service?

Could you benefit from professional, personal, and ethical contract cleaning services?

Siva and his teams across 19 territories are ready and waiting to help you take the hassle out of your cleaning, with the bonus of a tree planted in your honour.

If you’re in Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, Lincolnshire, East Lancashire, Aberdeen, Inverness, Stirling or Carlisle and surrounding areas, contact Siva and his team today on 01483 575939 for a free, no-obligation quotation.

Or, nationwide, call 0845 201 1184 or find your nearest ServiceMaster Clean Contract Services business today and learn the value of a cleaner that cares.

, , , , , ,

ServiceMaster Clean AAA cleans up multiple awards during Spring Forward event

ServiceMaster Clean Contract Services AAA has been awarded multiple prestigious awards for growth, customer satisfaction and more.

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

It was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.

The Awards Won

Growth Awards

One of the most highly decorated attendees of the night was ServiceMaster Clean Contract Services AAA, recognised for growth of over £5M in 5 years and £1.5M the last year.

NPS Customer Award

The team was also awarded for their excellent NPS and customer satisfaction.

With an NPS of +77, they far exceed the industry average of 40, demonstrating how they go above and beyond to deliver exceptional customer service.

When collecting this award, business owner Siva Kugathas remarked on the significance of customer service:

“Customers are everything. Without customers, we don’t mean anything, so taking this award has shown that we are doing something we should be doing by [making them happy.”

Employee Engagement Initiatives and Staff Awards

Siva was also awarded for how he engages with his team and works with them to keep going above and beyond.

Through engagement like employee mentorship schemes and 360-degree feedback, Siva has even been shortlisted globally for his efforts to recruit, retain and develop the best team to aid his business growth – which made him the worthy winner of this award.

As evidence of these initiatives in action, two of the team also received prestigious staff awards, both Kamil Derenowski, who won the Employee’s Choice Employee of the Year Award and Gauri Lather, who won Salesperson of the Year for her constant ability to deliver great results for AAA since joining the business, and for her ambitious mindset, drive to win and dedication to growing the business.

Giving Back to the Community

The team also won an award for the work that they have done in their community, which has included helping to combat homelessness in the local community and taking part in support schemes like the Pay it Forward scheme.

Be it through local charity events, Siva is always looking to give back, whether through large financial donations, supporting team members with their own charitable endeavours or even international community initiatives where he can make a difference within communities closest to his heart.

Carbon Neutral Invest in the Future Award

Siva and his team were also awarded (by our headline sponsor, Capital Fleet Solutions) for their commitment and dedication to reducing their carbon footprint through a tree planting initiative at his ServiceMaster Clean AAA woodland.

Speaking of his initiatives while collecting this award, Siva said:

“We have invested in our own woodland to [ensure] the future is protected and that we’re doing something about [climate change]. It’s our social responsibility. Everybody needs to do their bit. I think that it’s our responsibility.”

Marion E. Wade Award

The team also received one of the most prestigious awards of the night: the Marion E Wade Award – named after the ServiceMaster founder and minor league baseball player who began ServiceMaster as a moth-proofing company in 1959.

This award recognises a business owner who embodies the ethos held dear to our brand of ‘going above and beyond’.

As the winner, Siva was recognised for his drive and motivation that have led to rapid growth over the years, alongside achieving new record highs for the franchise network, and his trailblazing approach to winning new business has been recognised on several accounts, both internally and externally.

Congratulations to Siva and his team for their hard work delivering excellence and going above and beyond for their business and community.

We wish them continued success in the years to come!

Want multi-award-winning contract cleaning?

If you would benefit from professional contract cleaning services from a multi-award-winning business, contact the AAA team on 0800 047 1747 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

3 easy ways to keep your office energy-efficient

Our top tips for creating an energy-efficient office. 

It takes a lot to run a company, from guts to smarts and plenty of funding.

But, there is also a growing focus on collective responsibility.

Although, with the cost-of-living crisis still taking centre stage in the UK, many are focusing on costs above thoughts of sustainability business models.

In fact, according to Forbes, although 90% of businesses think that sustainability is essential, only 60% of companies have a sustainability strategy in place.

However, energy-efficient office conserves money in more ways than you might think.

Saving energy in the office is one of the easiest ways to save money and support the environment.

In this blog post, see how you can make a difference to our planet and your bottom line with three easy ways to keep your office energy-efficient from ServiceMaster Clean.

Easy Office Energy Saving Tips

  1. Replace your light bulbs.

If your lightbulbs are not energy efficient, replace them with ENERGY STAR®-qualified light bulbs, which include compact fluorescent lamps (CFLs).

These use about 70% less energy than incandescent bulbs and last longer.

Yes, you read that right – you save money on energy bills and at the store when you go CFL.

While LED lights are even more energy efficient, they tend to be more cost-prohibitive for businesses.

You can encourage employees with desk lamps to use LED lights or calculate whether the longevity of LED lights is worth the initial investment.

Additionally, remind employees to turn off the unused lights in empty rooms.

Furthermore, open blinds and use natural lighting as often as you can during the day to keep energy use down even more.

  1. Turn off computers when not in use.

One of the most commonly missed office energy-saving tips is turning off equipment at the end of the day or during periods of low usage.

During the day, ask employees to use the hibernation feature on their computers if they step away from their desks.

This mode reduces the energy emitted from the monitors and the computer itself.

You can also shut down computers completely before closing each day for more savings.

Remember that even when electronics are off, they use energy if plugged in.

The NRDC reports that this wasted energy adds up to around the amount of electricity produced by 50 large (500-megawatt) power plants yearly!

If your office is going on a lengthy holiday break, unplug energy-sucking equipment like printers, microwaves, coffee machines, vending machines, lights and more.

  1. Go paperless as often as you can.

Set up systems that allow employees to work electronically as often as possible and only print things when necessary.

This will help prolong the life of your printer, paper and ink/toner and also help reduce your energy costs and protect against deforestation in one fell swoop.

If you must print a document, print it in black and white.

That way, you save money on printer ink or toner and help keep excess consumables, including toner cartridges, from filling landfills.

Also, consider using copy paper with the highest percentage of recycled paper content.

You can also utilize local recycling services for your waste paper.

The future is now.

If you’re ready to make these three easy energy-saving changes, there’s no better time to start than now.

Gather your staff to explain the easy ways to keep your office energy-efficient

Soon, the savings accumulate, and you’ll feel good knowing your business is acting as a responsible corporate citizen.

Get a cleaner office today with ServiceMaster Clean

At ServiceMaster Clean, we’re about all things clean.

That means clean energy and clean offices.

Our businesses across the UK are working hard to offset our carbon emissions and help support our environment through various environmental initiatives.

If your workspace needs a professional and regular cleaning from the experts, think ServiceMaster Clean Contract Services.

By contacting your nearest ServiceMaster Clean Contract Services business, you benefit from over 60 years of professional and bespoke cleaning expertise from your local experts in high-quality cleaning.

No matter your organization, we go above and beyond to ensure the highest standard of cleaning every single time.

To find out more or receive a free, no-obligation quotation on our services, call 0845 201 1184 today.

, , , , , ,

ServiceMaster Clean AAA wins multiple International Brilliance Awards

ServiceMaster AAA wins four prestigious awards at the International Brilliance Awards 2024.  

ServiceMaster Clean AAA is kicking off 2024 with a bang.

Continuing their winning streak after winning two awards at the BFA HSBC British Franchise Awards,  being made a three-time finalist in the Customer Centricity World Series, and winning big at the UK Business Awards 2023, ServiceMaster Clean AAA has won a total of four awards at the International Brilliance Awards 2024.

About the International Brilliance Awards 2024

The International Brilliance Awards 2024 brought together industry leaders, professionals, and award-winning individuals for an evening of celebration and inspiration.

ServiceMaster Clean AAA and its owner, Siva Kugathas, won four awards categories, making this the fourth year in a row that they have won big at the event.

But what, pray tell, did they win?

The Awards Won

Entrepreneur of the Year – Brilliance Award

This marked Siva as an entrepreneur exemplifying drive, determination and exceptional abilities in creating and administering a successful business, evidenced by his proven record of leadership, ingenuity, tenacity and success.

CEO of the Year – Silver Award

As CEO of the Year, Siva consistently demonstrated clarity of vision, judgment and motivational skills to transform and empower his business.

This award recognises the ability to bring about real change for the better at a company level, in the industry as a whole and in the lives of employees.

Judges also considered entire track records, with extra attention to accomplishments since January 2017.

Having only just hit the ground running when taking over ServiceMaster Clean Contract Services Guildford in January 2017, Siva has turned his single territory operation into a 14-territory empire in this time, going from strength to strength in both business and community support.

Brilliance in Customer Services – Gold Award

This award recognises businesses constantly striving to exceed customer expectations with industry-leading service standards and innovation around customer experience.

Judges also examined how ServiceMaster Clean AAA measured customer satisfaction through NPS, our TellServiceMaster system.

As well as the effectiveness of complaint handling and how customer service improves their commercial performance.

Brand Brilliance (Small to Medium) – Silver Award

The Brand Brilliance Award was selected after heavy deliberation.

The winners are the star entries encompassing the best Business Brilliance over the year.

This award demonstrates consistent growth, strong financial performance, and Brand recognition.

Judges searched for exceptional delivery, site engagement and functionality, security, innovation and ethical practice.

They also examined how staff were engaged and developed, how strategic vision is led, managed and implemented, and evidence of a plan for sustained growth.

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

, , , , , ,

ServiceMaster Clean AAA: Siva Kugathas wins prestigious leadership award

Siva Kugathas from ServiceMaster Clean AAA has been named Leader of the Year.

Just weeks after winning two awards at the BFA HSBC British Franchise Awards and being made a three-time finalist in the Customer Centricity World Series, Siva Kugathas from ServiceMaster Clean AAA has won a prestigious leadership award.

Siva was awarded the Leader of the Year at the UK Business Awards 2023.

The UK Business Awards ’23 

The awards feature 20 categories designed to capture vital aspects of business in the UK.

Siva was nominated for his employee mentorship schemes and his dedication to his team.

The GOLD Leader of the Year award was the highlight of the night and celebrates exceptional leadership as a vital component of commercial success and celebrates the leadership of an inspiring, guiding and reassuring mentor – all of which Siva is in spades!

Award judge and Training Director for First Impression Training, Marie Cross, said of Siva and his accomplishment:

“Having chatted with him at the end of the day, and having heard his back-story (what a fascinating guy!), I’d like to give an extra high-five to Siva Kugathas of ServiceMaster Clean, who won GOLD for Leader of the Year.

What a total inspiration you are Siva, especially to other young, up & coming entrepreneurs who can learn so much from your incredible story of success!”

Siva joined ServiceMaster Clean in 2017 from a background in franchise business management and has grown a single unit in Guildford with 17 staff to a 14-territory empire with over 900 employees.

ServiceMaster Clean AAA’s Employee Experience Strategy

By introducing a rewards scheme and emphasis on team building, Siva has reduced staff turnover and has recruited over 150 new employees this year.

Through the mentorship scheme, senior-level staff have achieved prestigious accountancy, bookkeeping, admin and secretarial skills, and executive leadership qualifications.

Two of these included staff who received qualifications from Oxford University.

The mentorship of Siva’s staff has seen excellent results at all levels of his business.

Staff who initially began with us as cleaners have found ServiceMaster Clean AAA a great place to work and develop.

For example, all regional managers promoted or appointed this year have progressed internally from cleaning or area supervisor roles.

Over half of Siva’s sixteen area manager positions were promoted from cleaners – evidencing the success of his ability to mentor and support staff from an entry-level role to a role with more responsibility.

This is all highly unusual in the cleaning industry, not only because, often, cleaners do not progress within a company – usually due to the lack of internal structure to support their growth – but they also tend not to stay in any one company for too long.

Siva has created a stable workplace environment where his staff are happy to come to work and stay with the business for a long time, as they know that they are valued and will be supported should they aspire to develop their skills.

Want to benefit from an award-winning cleaning service?

If you are in Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, or Lincolnshire and would like to benefit from a cleaning service from a multi-award-winning business as a client or employee, call Siva and his team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.