Tag Archive for: ServiceMaster Clean Contract Services

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ServiceMaster Clean by Deeland Shares Festive Community Impact and Year of Giving

ServiceMaster Clean by Deeland, one of the largest ServiceMaster Clean franchises in the UK, has closed the year by sharing how its team supported local causes and communities over the past 12 months. The business operates across Southern England and employs nearly 500 people, with a fleet of more than 70 vans delivering residential and commercial cleaning services and restoration work. The company is an Employee Ownership Trust, meaning the people who work there have a direct stake in its success.

Season of Giving

Over the festive season the team held its annual Christmas Jumper Day, inviting staff to wear festive jumpers at the office to raise funds for Save the Children. The initiative brought the team together and raised valuable funds while spreading seasonal cheer.

Alongside this, the company’s ‘Giving Tree’ campaign encouraged staff to donate gifts and essentials for a local charity, Loose Ends in Newbury. The Giving Tree display in the ServiceMaster Clean by Deeland office became a focal point for staff generosity. After the tree was filled, team members delivered the donations directly to Loose Ends, supporting people in need in the local area.

Making a Local Impact

To highlight the impact of these efforts and a range of other charitable activities throughout the year, the business produced a short Christmas video titled The Joy of Giving. The video looks back on initiatives where staff gave their time, resources and support to community causes. You can view it here.

These community and charity efforts sit alongside the company’s everyday work and long-standing support for local groups and clubs. ServiceMaster Clean by Deeland has a history of backing sports teams, schools, and fundraising events in its region.

The festive activities are part of a broader culture of care and community engagement at ServiceMaster Clean by Deeland, driven by its employee-owned structure and local focus. The business aims to deliver high quality cleaning and restoration services, while also playing a positive role in the places where its staff live and work.

Looking for a reliable, community-focused cleaning partners?

If you’re in Newbury, Reading, Basingstoke, Swindon, Oxford, Gloucester, Southampton, Portsmouth, Bristol, Bath, Avon and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 783 7713, visit us online or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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CS Bradford & Sheffield Sponsored a Guide Dog as their way of Giving Back

ServiceMaster Clean Contract Services Bradford and Sheffield have recently decided to sponsor a puppy through Guide Dogs UK as their way of giving back to their community. Choosing to sponsor a dog seemed like a very rewarding initiative and one that was close to the hearts of the husband-wife director team. Hear what they had to say below:

‘We decided to sponsor a guide dog as we wanted to give back to our community, and we love that for such a small act, it can have a huge impact on someone’s life. ’

 

ServiceMaster Clean Contract Services Bradford and Sheffield

As with Bradford, Stuart and Eloise are purchasing another well-established business with a strong operational foundation and a history of quality service throughout Sheffield.

These two businesses will operate under the trading name ServiceMaster Clean Contract Services Bradford and Sheffield, with a Head Office remaining in Bradford and a further operational office in Sheffield.

 

Meet Parsnip

Named after a festive feast favourite, Parsnip is a golden retriever puppy who loves downtime with his favourite toy, soaking up all the fuss and attention. He loves exploring new sights and smells alongside his mum, Dory and dad Victor.

Parsnip is one of the charity’s newest recruits and is enrolled in the Guide Dogs training programme, working towards his goal of being partnered with his new guide dog owner, providing life-changing support and companionship.

About Guide Dogs Charity

Guide Dogs is a well-established charity that is on a mission to help people with sight loss live a life they choose. Over the years, the charity has supported adults and children living with vision impairment. As the world’s largest assistance dog organisation, they are proud to be the only organisation in the UK to breed and train guide dogs. Not only this, but they are also the largest employer of specialists dedicated to helping children and young people overcome the challenges of sight loss.

An excellent fit for our business

Family really underpins the drive, motivation, and ethos of our husband-and-wife director team at ServiceMaster Clean Contract Services in Bradford and Sheffield. The values, missions and impact that this charity has on families across the UK make this a very close fit for our partners across Bradford and Sheffield and let’s face it- Parsnip is too cute to resist! Hear from Managing Director, Stu McCaig:

‘At ServiceMaster Clean Contract Services Bradford and Sheffield, we’re continuing to grow and expand our local business in ways which enable us to give back to the local community. It’s really important to us that we support the community that supports us. As we look to build a portfolio of local business clients that equally want to support their local economy and community, we’re super excited and proud to be sponsoring Parsnip for the foreseeable future. Stay tuned for more Parsnip updates!’

Need professional commercial cleaning?

If you’re in Bradford, Sheffield, and the surrounding areas and want more from your contract cleaning, contact your local experts to see how we can help you go above and beyond what you thought possible with a ServiceMaster Clean.

Give Stuart and the team a call on 01274 299 874 or 0114 321 9083 or email bradford@servicemasterclean.co.uk or sheffield@servicemasterclean.co.uk to learn
more.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to get your free, no-obligation quote on our bespoke commercial cleaning services.

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ServiceMaster Clean by Deeland Shortlisted for BFA Awards 2025

ServiceMaster Clean Contract Services is proud to announce that our partners: ServiceMaster Clean by Deeland have been named a finalist in the 2025 British Franchise Association (BFA) Awards.

ServiceMaster Clean by Deeland- Shortlisted for Customer Focus

Being one of the largest franchise partners across ServiceMaster Brands UK, spanning across multiple brands and territories across Newbury, Reading, Basingstoke, Swindon, Oxford, Gloucester, Southampton, Portsmouth, Bristol, Bath and Avon areas, this year, they have been recognised for their strong customer focus and commitment to delivering exceptional cleaning services across various sectors from general offices, School, Colleges and Medical centres right through to housing associations and retail.

Customer Focus

Operating across multiple territories under the ServiceMaster Clean brand, ServiceMaster Clean by Deeland has built its success on reliability, consistency, and genuine care for clients. Their customer-focused business model ensures every contract, large or small, receives the same level of attention and quality. Over the last 35 years, ServiceMaster Clean by Deeland have invested a lot developing technologies, including a Bespoke Software package which streamlines processes to ensure that they can futureproof their service excellence for clients across various sectors in a way that goes above and beyond expectations.

Their business and customer ethos is built around the 3 P’s: Principles, People and Performance. This approach has earned them long-term partnerships with businesses across their areas. Their customer-centric business model ensures that their able to continually evolve their service delivery, recognise and empower the people in the business who really make a difference. This is evidenced by their most recent NPS scores which consistently remain above the industry standards at 62 with their promoter population forming the majority (at 73%) of their clientele.

Shortlisted Finalists

The BFA Awards 2025 celebrate excellence in franchising, recognising businesses that set high standards for performance, innovation, and integrity. For ServiceMaster Clean by Deeland, being shortlisted for the Customer Focus award this year acknowledges their dedication to building a business that puts people first—both customers and staff.

Guy Strang, Brand Manager at ServiceMaster Clean Contract Services, said:

“This is a fantastic achievement for ServiceMaster by Deeland. Their nomination reflects the professionalism and commitment that’s exemplary of the ServiceMaster Clean Contract Services business model and network direction for 2026 and beyond. Their focus on customer relationships and operational excellence continues to raise the bar.”

Need an award-winning cleaning provider?

If you’re in Newbury, Reading, Basingstoke, Swindon, Oxford, Gloucester, Southampton, Portsmouth, Bristol, Bath, Avon and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0845 155 1026 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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Pass your CQC Audit with ServiceMaster Clean Contract Services LNP

How ServiceMaster Clean Contract Services LNP mobilised at short notice and helped this client pass their CQC audit.

As a medical service provider, CQC audits are always a key date in your diary. Preparing for them can be nerve-wracking and stressful, but with ServiceMaster Clean Contract Services, they don’t have to be.

Our teams nationwide are backed by over 65 years of expertise in providing premium commercial cleaning services to medical premises and trained to ensure your sites are in the best possible condition to pass your audits with flying colours.

In this case study, we see how the team at ServiceMaster Clean Contract Services LNP stepped up at short notice to help a GP Practice whose previous cleaning provider left them unprepared for their upcoming CQC audit.

The Situation at Hand

The team at ServiceMaster Clean Contract Services LNP were contacted by this GP Practice when their next CQC audit was a matter of weeks away. The practice had been using another cleaning company but was experiencing multiple issues with the service provided, and as such, was not confident that they would pass their audit.

In a time of need, the practice manager reached out to our team, whom he remembered from his previous role at a different practice, where we had provided cleaning services.

“We knew about you already, and wanted to give you a try. We thought, since you are providing cleaning services to many GP Practices, your standards must be very high,” he says.

How We Helped

Initially, the practice manager contacted a member of our sales team during a busy summer season, saying he was in urgent need of cleaning. With time of the essence, we sent out a quote that afternoon and organised a site visit for the next working day.

Our Operations Manager conducted the site visit as planned, a week before the CQC audit, and began the cleaning of two surgeries that night and continued to do so every night that week while organising a team to carry out a thorough deep cleaning before the inspection, which included the cleaning of all of the surgeries’ carpets and flooring.

The Results

Turning the situation around for the practice, the deep cleaning and attention to detail from our team meant that when the day of the audit arrived, the surgery passed with no issues!

Since then, the team have continued their work at the surgery and have gone the extra mile in the aftermath of the audit, replacing broken soap dispensers and installing fem bins where they were missing.

Now, a very satisfied practice manager has a word of advice for any commercial premises needing a new cleaner:

“Give a chance to ServiceMaster if you are unhappy with your current cleaning provider and see what they can do for you!”

Need support with CQC cleaning?

If you’re in Leicester, Northampton and Peterborough and could benefit from premium commercial cleaning services from a provider who always goes the extra mile, contact the team on 0116 240 3757.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

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ServiceMaster Clean Swansea and South Wales Goes the Extra Mile (or 2103) for the Forget Me Knot Challenge 2025

We are thrilled to announce that ServiceMaster Office Cleaning Swansea are supporting Alzheimer’s Society throughout 2025 with a series of fundraising efforts.

Our Pledge

As ServiceMaster Clean Contract Services, we have joined forces with the other six brands in the ServiceMaster Brands UK family to support Alzheimer’s Society as ServiceMaster Ltd.’s charity of the year and have pledged to raise £10,000 throughout 2025. As part of that network, our team at ServiceMaster Clean Contract Services Swansea have actively taken on the challenge to help contribute towards the £10,000 total and have fully embraced all that the Forget Me Knot challenge has had to offer, not only for the charitable impact, but also to support employee togetherness, wellbeing and promote a real team spirit across all areas of the business.

Forget Me Knot Challenge

This year, the challenge has been undertaken by all ServiceMaster UK Brands and was held over the summer months, during the blooming period of the Forget Me Not flower, which is symbolic to the Alzheimer’s Society due to its connections to memory loss, which is one of the biggest symptoms of the disease.

Our Impact: The challenge consists of a sponsored virtual relay event where all of our teams across the UK either run, walk or cycle to raise money for the Alzheimer’s Society. Here at ServiceMaster Clean Contract Services Swansea, we’ve been committed to making an impact and supporting at a local level. Our fundraising efforts have seen us contribute 15% of the total raised so far across all brands, and our total steps have equated to a whopping 2103.25 miles, which is the same as walking for 29 days non-stop. We are proud of our efforts and are pleased that our £420 raised through sponsored walks (during the time of this challenge) organised by the local teams have gone towards helping the greater cause.  Director Jonathan Gethin says:

As a team, we set out the goal of achieving four million steps at the start of this challenge- which we’re pleased to have succeeded as the challenge came to an end. There were 7 team members that were pivotal to our overall contribution to the ServiceMaster-wide challenge. With an internal leaderboard, this kept the healthy competition amongst the teams, with one team member hitting 33,000 steps in just one day!

Our Contract Manager, Sharon won our local office challenge, recording over 750,000 solo steps within this period. Jayne Gethin, Managing Director came second overall and was immensely proud of her efforts:

“I am very proud of the steps walked by the whole team and chuffed that I came second overall, it shows us oldies can keep up with the young ones if we really want to! Although my Labrador Cassie has enjoyed it more,”

Why Alzheimer’s Society?

As a business that cares, we are committed to helping them provide help and hope to the 900,000+ people living with dementia in the UK. Alzheimer’s is commonly misunderstood as part of getting older.

However, it is a deadly neurological disease that is currently the UK’s biggest killer, estimated to affect 1 in 2 people in the UK in their lifetime. As part of our commitment to raising money for the Alzheimer’s Society, we will be following in the footsteps of one of our sister brands, Merry Maids UK, in undertaking the nationwide Forget Me Knot Challenge.

Jonathan, our Director, adds:

“Alzheimer’s Society is a great charity, and we, as a team, are extremely proud of the challenge and how the team embraced it. As a team, we are proud to have donated £420.65 to link to our 4,206,517 overall steps. We know that this money and the money raised by ServiceMaster Brands UK will go a long way to support those who need it.”

As a brand and business, we will endeavour to raise more of Alzheimer’s Society this year, so keep your eyes peeled for more developments throughout the year.

See the value of a cleaner who cares

If you’re in Swansea and South Wales and would benefit from 65 years of cleaning excellence from your local experts, contact Jayne, Jonathan and the team today on 01792 323238 for a free, no-obligation quotation on a range of unparalleled cleaning services.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can be there when you need us.

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ServiceMaster Clean by Deeland Wins Multiple Prestigious Awards

ServiceMaster Clean by Deeland has a busy week collecting awards for business excellence.

What a week! ServiceMaster Clean by Deeland are absolutely thrilled to have won TWO major awards in the last few days. This blog post has all the details.

Corporate Member of the Year – BICSc Awards

Hot on the heels of other prestigious awards successes this year, the team have been named Corporate Member of the Year at The British Institute of Cleaning Science (BICSc).

These awards celebrate the sector’s success by recognising some of the brightest stars, spotlighting the industry’s outstanding individuals and companies.

The Corporate Member of the Year award recognises ServiceMaster Clean by Deeland for their commitment to the BICSc ethos and principles, promoting BICSc and its practices both internally and externally.

Employer of the Year – Great British Business Awards

The team have also been awarded Employer of the Year by the Great British Business Awards (Great British Expos) and could not be prouder of their team, who have helped to make this happen!

This award recognises an employer who looks after their people by creating an outstanding workplace based on a set of values that has led to a committed, effective and motivated workforce. The judges were impressed by ServiceMaster Clean by Deeland’s commitment to their people as an Employee Ownership Trust, which gives each employee a stake in the business, fostering collaboration, support, and excellence:

“ServiceMaster Clean by Deeland truly puts people at the heart of its business. By transitioning into an Employee Ownership Trust, the company has empowered staff, giving them a genuine stake in its future. With over 30 years of expertise, their culture of respect, collaboration, and opportunity makes them an exemplary employer where individuals feel valued and invested. A shining example of what makes an outstanding employer.”

Need award-winning cleaning?

If you’re in Newbury and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0845 155 1026 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

Five ways professional cleaning services help employee productivity

How regular cleaning services boost your employee productivity.

Everybody knows that employee productivity is crucial to a company’s success. Hard work, motivation, and focus all play a part in creating dynamic, productive workers. Without it, workers can be more prone to sickness, sloth and complacency.

Therefore, the results that you want, and the culture of your company, suffer. Good workplace productivity starts with a clean, tidy space.

At ServiceMaster Clean Contract Services, we have over 60 years of experience providing quality, professional contract cleaning services to a diverse clientele across numerous sectors. With that experience comes the right know-how, people, and technology to go above and beyond constantly and deliver an exceptional standard of cleaning.

But how does using our cleaning services help with employee productivity? This blog post explores five ways professional contract cleaning services help boost worker productivity.

  1. Employees Will Use Fewer Sick Days

Regularly scheduled office cleanings are what is known as a type of nonpharmaceutical intervention (NPI).

Introduced under government guidelines at the height of the COVID-19 pandemic, NPIs help to eliminate viruses like the flu from frequently touched items in high-traffic areas, like a facility or workplaces. This helps decrease the risk of spreading viruses among employees.

If the office stays clean, your staff can stay on track without needing time off for avoidable illnesses.

Professional cleaning services include proven processes to ensure that all areas at high risk for contamination get cleaned regularly. That way, your staff can stay focused, on task and present for every scheduled shift.

  1. Employees Will Be Less Distracted

Time is money.

You hire your employees to do their work, not to spend valuable time tidying around the office. However, a cluttered workspace creates an untidy mind. With rubbish bins overflowing, dust everywhere and dirty or disorganised desks, it can be hard to concentrate on getting the job done. Their minds may wander, or they’ll take time to clean up the mess themselves instead of completing their daily tasks.

Luckily, regular cleaning services ensure a consistently clean work environment so your staff can focus and perform their jobs to the best of their ability.

  1. Employees Feel Happier

In addition to creating a healthier office, a clean work environment makes for a happier office. With dust-free desks and clean scents, your employees may feel excited about coming to work.As opposed to showing up to a filthy, smelly, cluttered mess.

When you start using professional cleaning services to keep your work environment clean, check in with your employees to determine if their moods and perception of work have improved.

  1. Employees Spend More Time Working

According to the Cleaning Management Institute, when a building is cleaned for health standards rather than just making it look good, occupants get more work done and generally do a better job. Outsourcing your cleaning services helps ensure that your building is cleaned appropriately to minimise the spread of illness and infections. Professional cleaning services also give your employees more time to undertake their work, rather than cleaning or sanitising their desks and shared spaces.

  1. You Save Money

While professional cleaning services can help keep your facility healthy, clean and organised, they also help your company save money. Outsourcing cleaning services can help you streamline your expenses since you pay on a by-needs basis.

You also won’t have to worry about having extra employees on your payroll. Are you ready to increase productivity in your workplace? We’d love to help.

A custom cleaning programme from ServiceMaster Clean

Your local experts at ServiceMaster Clean Contract Services can save your business time and money and improve productivity. People are at the heart of what we do. And so are the relationships that we nurture with our clients.

We know cleaning requirements are as unique as the businesses that need them. We’ll work closely with you to create a customised cleaning programme that meets your business’s needs and schedule.

For a free, no-obligation quote or to learn more about how your local experts can help you, find your nearest ServiceMaster Clean Contract Services business or call 0845 201 1184 today.

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ServiceMaster Clean Contract Services LNP Unveils Electric Van

Going green in Peterborough through a brand-new electric van.

At ServiceMaster Clean Contract Services, our businesses nationwide are doing their bit for the environment by adapting to operate more sustainably.

At ServiceMaster Clean CS LNP, this already includes working alongside Impact Hero and their ‘Grow My Tree’ initiative to plant a tree for new clients they partner with, offsetting their carbon emissions in the process.

Now they’re taking their sustainability practices to the streets of Peterborough through the implementation of a brand-new electric ServiceMaster Clean van!

Expanding the fleet

Our iconic yellow vans have always been a beacon of excellence, helping us stand out as we shine the spotlight on your operation through exceptional cleaning services. This new van is no exception, as it is set to light up the streets of Peterborough while helping us do our part for the environment.

The need for a new van arose as the team sought to expand its existing vehicle portfolio to accommodate a new technician, who would work from it as they increased their capacity in the Peterborough area. Knowing they wanted to continue their commitment to sustainable practices, the team, led by General Manager Lee Redfern, decided to introduce an electric van.

Lee says this decision was influenced by the business’s own ethical standpoint of creating a more sustainable operation:

“These days, climate change is constantly in the spotlight, and I believe it’s massively important to address. We’ve changed the way we operate—how we recycle chemicals, the equipment and products we use, and how we manage waste. We always recycle the plastic bottles, and at our office, we refill our tanks with recycled water, which we then purify using our own system for window cleaning.”

Evolving Sustainability

Therefore, Lee sees an electric van as another step in their ongoing commitment to sustainability, as the business looks to expand with further electric vehicles in the future and work towards a carbon-neutral accreditation.

“A green vehicle, I think it’s massive and is going to get bigger and bigger.”

Need a greener cleaner?

If you are in Leicester, Northampton, Peterborough, and the surrounding areas, keep your eyes peeled for a flash of yellow and call 0116 2403757 to learn the value of cleaners who care.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

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ServiceMaster Clean Sponsors Business Awards: Shining the Spotlight on Surrey’s Best SMEs

ServiceMaster Clean AAA sponsors SME Surrey Business Awards, recognising local entrepreneurial excellence.

It’s fair to say ServiceMaster Clean AAA have been to a decent share of awards ceremonies.

As recipients of multiple prestigious awards from the European Franchise Federation’s Franchisee of the Year 2024 to Cleaning Company of the Year, and Industry Eagle Awards, the business turned its attention to the other side of the stage recently as sponsors of the SME Surrey Business Awards 2025.

This blog post has all the details.

The SME Surrey Business Awards

The SME Surrey Business Awards recognise industrious, hardworking and enterprising SMEs in Surrey. Made up of twenty categories from business excellence to CSR and community activity, growth, and digital innovation, there is something that allows any successful business in Surrey to be recognised for its efforts.

As multiple-time winners of the SME Surrey Business Awards for many years running, ServiceMaster Clean AAA has stepped up as the sponsor in association with the awards over the last few years, joining the judging panel and, speaking at, and sponsoring the ServiceMaster Clean Contract Services AAA Business Person of the Year and Service Excellence awards to recognise how local SMEs are going above and beyond.

They were also joined by ServiceMaster Brands UK Managing Director, Alan Lewin and ServiceMaster Clean Contract Services Brand Leader, Guy Strang, who each sat on the judging panel and lent their wealth of expertise to the judging process to help recognise the eighteen winners.

A process that was a great honour, says Siva Kugathas, ServiceMaster Clean Contract Services AAA owner:

“It’s been a real pleasure to be a judge and sponsor for the SME Surrey Business Awards again this year. As someone who has been on the other side of the process many times, seeing behind the curtain and getting a glimpse of all the up-and-coming talent in the area over the last few years has been a real source of inspiration and pride. My heartfelt congratulations to all of the winners and deserving finalists. We hope to see many of you again next year!”

Want award-winning cleaning?

If you need an award-winning contract cleaner from an established and decorated brand, call Siva and his team today on 0800 047 1747 for a range of premium janitorial services across a range of sectors.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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Two ServiceMaster Clean Businesses Awarded for Commitment to Supporting the Environment

ServiceMaster Clean AAA and ServiceMaster Clean by Deeland have been recognised for their dedication to environmental initiatives with Capital Fleet Solutions’ North Star Invest in the Future Awards.

At ServiceMaster Clean, many of our businesses work hard to do their bit to minimise the impact of their operations on the environment.

Two of these businesses, ServiceMaster Clean AAA and ServiceMaster Clean by Deeland, were recognised with Capital Fleet Solutions’ North Star Invest in the Future Awards for going above their commitment to greener cleaning and business practices at the ServiceMaster Thrive in 2025 conference and gala evening.

ServiceMaster Clean by Deeland – Best Environmental Initiatives

From innovative ideas to thoughtful changes, ServiceMaster Clean by Deeland have demonstrated exceptional commitment and action that’s not only driven environmental change but set a powerful example for the whole brand.

Collecting the award on behalf of the business, Jane Paisley says they were motivated to start looking into being more environmentally friendly because it means a great deal to their clients.

“It’s a great way to show our clients that we’re trying our best to be part of a positive change and share that we are doing our bit to try by changing what we can influence, like washing and reusing materials, deploying electric cars and vans and using eco-friendly products where we can.“

Carbon Neutral Award

This award recognises ServiceMaster Clean AAA as a truly forward-thinking business, one that has made carbon neutrality not just a goal, but a reality.

It celebrates their leadership in sustainability, commitment to environmental responsibility, and the determination to leave a lighter footprint on our planet.

Having taken clear, measurable steps to make this happen through their ServiceMaster Clean AAA Woodland and even becoming certified carbon neutral in 2024, ServiceMaster Clean AAA were the worthy winner!

Collecting the award, owner Siva Kugathas says he was motivated to do so after considering the impacts of climate change on future generations.

“The key part for us is that I have a family, most of the rest of our team as a family, and we want to create a better world for our children and grandchildren and their children and grandchildren.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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ServiceMaster Clean AAA Awarded for Commitment to Staff and Community

ServiceMaster Clean AAA has been recognised for its commitment to its people, from staff to their wider community, through two coveted North Star Invest Awards.

The ServiceMaster Thrive in 2025 conference and gala evening saw Siva Kugathas and his team take home multiple prestigious awards for growth, client satisfaction and employee contributions.

But that’s not all, they also walked away at the end of the night with two prestigious North Star Invest Awards for their support and investment in their stakeholders and their well-being.

A Great Place to Work

This award honours businesses that truly prioritise their people by putting meaningful initiatives in place to strengthen engagement, boost staff retention, and create an environment where their team feel supported and motivated. These efforts lay the foundation for long-term success and help maintain a competitive edge in the local market.

As this year’s winners, ServiceMaster Clean AAA has shown exactly what that looks like in action to create a great place to work. From team outings to build a stronger work culture to sponsoring employees in developing their skills in any subject or area of personal development they choose, they’ve built a culture where achievement is celebrated, and teamwork thrives, resulting in a committed, high-performing team that delivers consistent results.

Collecting the award on behalf of the business was Operations Support Manager Jibu Sahadevan Sukritha, who fittingly provides a key example of the business’s support for its people, as he was sponsored by the company to work in the UK when he first started, and the company paid for him to come to the UK and took care of all his legal proceedings.

He testified upon receiving the award how well-deserved the award was, saying:

“It’s like a second home for me, from the team, our development and all my colleagues, everything.”

Giving Back to the Community

This award recognised ServiceMaster Clean AAA as a business that embodies the spirit of giving back. They give not only locally but also internationally. From supporting local charity events and making generous financial contributions to backing team members in their fundraising efforts and engaging in international initiatives, their impact is both far-reaching and deeply personal.

“ Giving back to the community is important to me. I think personally, to me, it’s in my DNA. That’s how I’ve been brought up, and that’s the way I want my company to be,” said Siva upon collecting his award.

“We split three ways on who we support. One is the local people in need: we put homeless people into their own homes to live in partnership with our local YMCA, and I’m very, very proud of that. That’s the thing that gives me the most satisfaction about our community activity, putting those people from the street into accommodation and sheltering them, giving them food, giving them clothing, and giving them the security and getting them off the street.”

“We provide various things to our staff as well, to help, educate and support them. And also recently, as of two years ago, we started to look after the environment, and that’s very close to my heart.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, contact Siva and his team on 0800 047 1747 today.

Or nationwide,  find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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ServiceMaster Clean Staff Recognised for Excellent Contributions to Client Relations and Team Support

Two exceptional ServiceMaster Clean staff members from across the UK have been recognised for their support for their teams and clients with prestigious awards.

There are many individuals across the ServiceMaster Clean Contract Services network who consistently make a positive impact through their dedication, attitude, and efforts, which don’t go unnoticed.

In fact, recently staff from ServiceMaster Clean across the UK have been recognised for their commitments to their respective teams, clients and businesses at the ServiceMaster Thrive in 2025 conference and gala evening.

Aga Ovenden – Employee of the Year

The prestigious Employee of the Year award honours an individual who has been instrumental to the success of their business.

The winner, Operations Manager Aga Ovenden from ServiceMaster Clean Contract Services West London and North Surrey, has worked tirelessly to raise standards, ensuring every service delivered is nothing short of exceptional.

Known for her reliability, hands-on approach, and unwavering support, Aga has become a true pillar within her team. It’s a pleasure to recognise their dedication and impact with this well-deserved award.

Despite decades of high-performing work, Aga says she was still shocked to receive the award:

“This means a lot to be honest with you. I’ve spent, oh my goodness, around 20 years with ServiceMaster, and I didn’t expect to win this.. We are a really strong team, so I would like to thank everyone: Rachel Lee, Jackie, Monica, Kayla, and the 164 cleaners and workers who are helping us. This is not only for me, this is for all of us, and I would like to say thank you to everyone.”

Claire Whittaker – Best Support to National Accounts

This award goes to an individual who has consistently stepped up to support our nationwide or multi-site cleaning contracts.

The winner, Claire Whittaker from ServiceMaster Clean Mercia, was announced as the winner due to her ongoing assistance and commitment to this work and playing a key role in helping us deliver outstanding results. Her contribution has truly made a difference across the network.

Want an award-winning cleaning service?

If you would benefit from cleaning services from an award-winning business,  find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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ServiceMaster Clean AAA Staff Recognised for Excellent Contributions to Business

ServiceMaster Clean AAA’s Anka Bober and Wendy Dutton have been awarded for their commitment to excellence with prestigious awards.

Two members of the team from ServiceMaster Clean AAA, Area Manager for Watford, Luton, Colchester and Ipswich, Anka Bober and Regional Manager for York and East Lancashire, Wendy Dutton, have taken home the coveted Employees’ Choice and Above and Beyond awards at the ServiceMaster Thrive in 2025 conference and gala evening.

Anka Boba – Employee’s Choice Winner

This is an extra special award, even amongst the many prestigious awards at the gala, as the winner was chosen and voted for by their colleagues, and so is decided by the people who know them the best.

In Anka, her colleagues recognised a drive to continually stand out for her outstanding performance, unwavering commitment, and constant support to those around her. She leads by example, offering help without hesitation, gets involved and brings positivity into every space she works in, and it was clear from the sheer volume of nominations she received just how valued Anka is by her team.

Anka, whose award came just in time to celebrate her birthday, says she was overwhelmed by the support from her peers.

“Oh wow, this is heavy, my hands are literally shaking,” she said, collecting the award.

“It means so much to have the appreciation of my colleagues, and without them, I would not be able to win this. It was my birthday yesterday, so I definitely will celebrate with my guys, and obviously, this means a lot, so I think the drinks will be on me tonight!”

Wendy Dutton – Above and Beyond Award Winner

This award, as presented and sponsored by Capital Fleet Solutions, recognises an employee who fully embodies the ethos of what it means to be part of the ServiceMaster Clean team. Going above and beyond is woven into the very DNA of ServiceMaster Clean Contract Services. It’s a value we live by—striving to exceed expectations for our stakeholders and encouraging our teams to do the same.

This award honoured Wendy for truly embodying that spirit. No matter the challenge, she rises to meet it with grace, determination, and a can-do attitude—never seeking recognition, but always delivering with pride and dedication.

Proving ever humble as she collected her award, Wendy extended her thanks to her team for allowing her to succeed:

“This is really nice, but I owe it to my team. My team make me who I am today. Without them, I’m nobody. I’m just another person living everyday life, so I am going to dedicate this to my team. It’s for them, not me. I know it’s my name on it, but I’m always there for them and the cleaners.”

“In particular, I’d like to thank Trina Brown, Sam Whittle, Julie Martin, and Ishma, who couldn’t be with us tonight. That’s who this goes to.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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Five ServiceMaster Clean Businesses Celebrate Winning Coveted Customer Satisfaction Awards

ServiceMaster Clean business owners from across the UK celebrated winning awards for customer satisfaction at the ServiceMaster Thrive in 2025 Gala.

Five ServiceMaster Clean Contract Services businesses were recognised for their dedication to supporting their customers and their excellent client satisfaction, winning coveted ServiceMaster Clean customer awards at the ServiceMaster Thrive in 2025 conference and gala evening.

This blog post has all the details.

Achieving Excellent Customer Satisfaction

The five businesses awarded all shared one common denominator: exceptional customer service and a dedication to go above and beyond for those they serve.

Two businesses, ServiceMaster Clean AAA and ServiceMaster Clean North East, were celebrated for their extraordinary Net Promoter Scores (NPS). In the cleaning industry, an NPS of above zero is good, with an industry average of 16 in the UK. Siva Kugathas, Chris Bewitt, and their teams were awarded for exceeding this standard, with each achieving a score above 50!

Meanwhile, ServiceMaster Clean Winchester, Bradford, and Dudley were awarded for the exceptional customer service they provided for our multi-site nationwide contract cleaning clients. Each of these businesses, as measured through satisfaction surveys completed by our clients, achieved a perfect 100%!

Congratulations, all!

Need award-winning cleaning?

If you would benefit from professional contract cleaning services from an award-winning business, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean By Deeland named as a finalist in the 36th BFA HSBC UK British Franchise Awards

The team at ServiceMaster Clean by Deeland have been announced as finalists in the BFA HSBC UK British Franchise Awards for the second consecutive year.

Big things are happening at ServiceMaster Clean By Deeland.

Jane Pailsey and Andre Gottemaker are celebrating after being named one of 56 finalists in the prestigious 2025 BFA HSBC UK British Franchise Awards, in the hotly contested Customer Focus category, after being named finalists in the HSBC UK Best in Class Multi-Unit Multi-Brand Award last year.

Nick Dee Shepland bought a ServiceMaster Clean business, which provides expert commercial cleaning services, in 1991. In 2021, it became an Employee Ownership Trust, whereby 80% of the company shares are held in trust on behalf of the employees and has been run by Jane and Andre’s Senior Leadership Team ever since from their Newbury-based head office.

The BFA HSBC UK Franchise Awards

The BFA (British Franchise Association) is the UK’s leading authority on franchising, dedicated to upholding ethical business practices and high standards. Established in 1977, it empowers businesses and individuals through accreditation, education, and expert guidance.

The awards are sponsored by HSBC UK. UK Head of Franchise Gillian Morris said:

“My warmest congratulations to all the finalists in this year’s British Franchise Awards. It’s certainly not an easy task, but shortlisting the entries and choosing the finalists is one of the highlights of my year. As ever, there are some brilliant businesses amongst this year’s entrants. They really do represent the best of British franchising, and I look forward to seeing them all at the awards ceremony in November.”

Chief Executive of the BFA, Pip Wilkins, said:

“Our huge congratulations to Jane and Andre, and all our finalists this year. As ever, the entries were very strong, and we commend each and every one of them for their efforts over the past 12 months to do more and to do better. Our members and their franchisees are the backbone of the BFA, upholding the ethical values of the association, and we thank them for their commitment. The winners will be announced at our awards event in November, when the best in UK franchising come together to celebrate success. We look forward to seeing Jane and Andre there on the night and wish them the very best of luck.”

Winners will be revealed at a black-tie dinner in Telford on 6th November 2025, following the association’s annual conference.

Need award-winning cleaning?

If you’re in Newbury and the surrounding areas and would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0845 155 1026 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean AAA Shortlisted for European Cleaning and Hygiene Awards 2025

Siva Kugathas has been shortlisted for Leader of the Year at the European Cleaning and Hygiene Award 2025.

After receiving a record number of entries this year, the finalists of the European Cleaning and Hygiene Awards 2025 have been shortlisted, including our very own Siva Kugathas from ServiceMaster Clean AAA.

The judges have selected the finalists who have demonstrated outstanding innovation, impact and commitment over the past year.

Michelle Marshall, editor of European Cleaning Journal and founder of the awards, said:

“We’re thrilled to reveal the 2025 finalists. This year’s entries showcased extraordinary passion, innovation and progress within the industry. The quality and diversity of submissions made the judges’ task incredibly tough, but we are confident that each finalist represents the best in class across Europe.”

Siva, who has already added significantly to his trophy cabinet this year, having been named the European Franchise Federation’s Franchisee of the Year last year, has been shortlisted for Leader of the Year.

As an inspired leader who always aims to lead from the front, Siva is always working to inspire the best in his team, whether through employee mentorship and bonus schemes, a group gym training programme or social events for his teams spread across his nineteen territories across the UK.

The winners will be announced during the annual gala dinner and awards ceremony. The venue this year is the iconic National Museum of Scotland in Edinburgh, UK, offering guests an unforgettable evening of celebration in the heart of the Scottish capital.

“We look forward to welcoming everyone to Edinburgh this October,” added Michelle Marshall.

“Whether you’re shortlisted or not, the event is a fantastic opportunity to recognise our collective achievements, network with industry peers, and celebrate the successes that are shaping the future of the cleaning and hygiene sector.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

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ServiceMaster Clean’s Forget Me Knot 2025 for Alzheimer’s Society

ServiceMaster Clean is participating in the third annual Forget Me Knot Challenge to support Alzheimer’s Society. 

Alzheimer’s is commonly misunderstood as a natural part of ageing.

However, it is a deadly neurological disease that is currently the UK’s biggest killer, estimated to affect 1 in 2 people in the UK in their lifetime.

This year, ServiceMaster brands across the UK have once again partnered with the Alzheimer’s Society to help them provide help and hope to the 900,000+ people living with dementia in the UK.

Throughout 2025, we’re working closely with our friends at the Alzheimer’s Society to raise a further £10,000 as part of our commitment to supporting them in their cause.

And as part of our fundraising commitment, our businesses nationwide are again undertaking the Forget Me Knot Challenge.

But what is the Forget Me Knot Challenge? And how can you get involved?

This blog post has all the details.

What is the Forget Me Knot Challenge?

The Alzheimer’s Society is represented by the forget-me-not flower, long associated with Alzheimer’s and dementia due to its impact on memory loss.

The Forget Me Knot Challenge is a sponsored virtual relay in which staff and owners from our businesses across the UK run, walk, or cycle the equivalent total mileage between each of our businesses, tying them together and raising funds for Alzheimer’s Society: creating the Forget Me Knot.

How to support us

If you want to support us, please visit our Just Giving page to donate online.

Or, if you’re one of our customers, please feel free to speak to our staff about donating.

Thank you for all your support!

To stay up to date with how we’re doing, stay tuned to our blog and social media channels over the summer.

Need professional commercial cleaning?

Learn the value of a cleaner who cares by finding your nearest ServiceMaster Clean business for a free, no-obligation quote on our services today.

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Eleven ServiceMaster Clean Contract Services Businesses Celebrated for Exceptional Growth

ServiceMaster Clean business owners from across the UK celebrated their growth with awards at the ServiceMaster Thrive in 2025 Gala.

Eleven ServiceMaster Clean businesses were recognised for their exceptional contributions to their business and brand by winning coveted ServiceMaster Clean growth awards at the ServiceMaster Thrive in 2025 conference and gala evening.

This blog post has all the details

Growth in Recent Years

Businesses were recognised both for their development over the last year, and the amount they have grown over their past five years in business. Three businesses, ServiceMaster Clean South East London, Huddersfield and Dudley, were awarded for growth of over £100,000 in 2024, while Mercia, North East, and Exeter were recognised for over £200,000 growth. ServiceMaster Clean London City also took home the award for growth of over £300,00, while BFA HSBC UK Great British Franchise Awards finalists ServiceMaster Clean by Deeland and ServiceMaster Clean Manchester were recognised for their growth of over £500,000. ServiceMaster Clean AAA and LNP were the biggest growers, with each taking home an award for growth of over £600,000 in the last year.

Not only that, but several of these business owners were also recognised for strong longer-term growth as Mercia, North East and Deeland, and Manchester, LNP, and AAA were awarded for growth of over one, two, three and five million pounds respectively since 2020.

Congratulations, all!

Need award-winning cleaning?

If you would benefit from professional contract cleaning services from an award-winning business, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

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ServiceMaster Clean by Deeland wins Coveted Award of Excellence at Annual Conference

ServiceMaster Clean by Deeland have been recognised for excelling in business at the annual ServiceMaster Thrive in 2025 conference and gala awards evening. 

 ServiceMaster Clean by Deeland was recognised for their exceptional contributions to their business and brand by winning the coveted ServiceMaster Clean Award of Excellence at the ServiceMaster Thrive in 2025 conference and gala evening last week.

This blog post has all the details

The team, which has also recently won multiple external awards for their business practices and staff advocacy, including achieving Great British Franchisee Status in 2024, won the award for achieving remarkable growth through consistent success, through a series of highly respected industry award wins, which significantly elevated the profile of the ServiceMaster Clean brand.

“This is what we’ve been working towards. It’s been years of working. We push everything on every front, whether it comes from sales or hitting all the targets if they are laid out,” said director Andre Gottemaker when collecting this award.

Need a new cleaner?

As the largest ServiceMaster Clean franchise in the UK, ServiceMaster by Deeland delivers award-winning excellence in every aspect of its business.

See how they can help you today by calling 0845 155 1026 for a free, no-obligation quotation.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business today to connect with your local cleaning experts.

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3 reasons why professional healthcare cleaning is important

The value of using a professional cleaning service in a healthcare setting. 

Cleanliness is essential for every healthcare setting.

After all, they are tasked with protecting the health of millions of people every day.

Part of maintaining patient well-being is protecting them from bacteria that may be present in a medical treatment facility.

Therefore, regular cleaning is vital to most businesses.

However, it is essential for any healthcare setting, whether a small medical centre or a large hospital.

Working with professional janitorial providers, especially one focused on meeting environmental cleaning standards, can benefit employees and patients alike.

Our patient-centred healthcare cleaning programs are designed to help your business achieve three critical goals.

1. Meeting environmental cleaning standards

The National Patient Safety Agency (NPSA) and Care Quality Commission mandate that healthcare settings in the UK follow specific healthcare cleaning standards.

Healthcare businesses that fail to comply may be subject to fines and even closure.

Facilities not prioritising compliance may become liable should patients or employees suffer serious health issues because of an unclean setting.

Before hiring a commercial cleaner for your facility, ensure its procedures are based on regulatory requirements to provide adequate, patient-centred cleaning to help you pass your next CQC audit.

2. Maintaining a professional appearance

A messy and unsanitary healthcare business is unlikely to be profitable.

Patients will not want to return to medical settings that are not professionally maintained.

As such, healthcare businesses should keep the medical side of their offices disinfected and thoroughly clean the public areas.

Mess like:

  • Dirty seat cushions in the waiting room
  • Filled waste cans
  • Visible dirt or grime on floors and furnishings

Suggests that the facility does not take the responsibility of maintaining a safe, healthy environment seriously.

To maintain a professional medical setting, routine cleaning is essential.

Whether a busy outpatient facility or a small practice, professional environmental cleaning services ensure your patients’ expectations are always met or exceeded.

3. Keeping staff and employees safe

Healthcare facilities depend on skilled employees with extensive training and qualifications.

The high cost of malpractice claims means these professionals are unlikely to use a healthcare business that doesn’t meet environmental cleaning standards.

Strict cleaning standards can also help improve the work environment and increase worker productivity and satisfaction.

Healthcare workers come into contact with countless germs.

That’s where professional healthcare cleaning services help protect staff and patients from infections.

When choosing a cleaning service, select a provider committed to meeting the standards and expectations for healthcare environments.

Need a new cleaner?

With over 60+ years of experience as a world leader in healthcare cleaning, ServiceMaster Clean routinely update our practices to follow relevant laws and standards recommended by industry regulators.

To see how we could help you keep your staff and patients safe, find your nearest ServiceMaster Clean Contract Services business today for a free quote and learn more about our services.