Tag Archive for: ServiceMaster Clean Swansea

ServiceMaster Clean Contract Services Swansea have been providing Contract Commercial Cleaning Services for over 10 years to commercial clients that cover many different types of industries including; retail outlets, offices, charities, doctor surgeries and manufacturing plants. This month we celebrate not just with one client reaching this impressive milestone but two!

Warm Wales, who are based in Kenfig Industrial Estate, Port Talbot and Toast who are based in Swansea Enterprise Park, are the fourteenth and fifteenth clients respectively, who have been using our commercial cleaning services for over ten years. Both clients started using our commercial cleaning services in January 2008 and even though both companies have re-located within that time we have moved with them to their new locations and adapted our commercial cleaning services to their businesses needs and requirements.

Jayne Managing Director for ServiceMaster Clean, Swansea & South West Wales said:
“As always it is great celebrating these milestones with our clients who have been loyal to ourselves over the last ten years. I appreciate that we operate within a very competitive market but days like today demonstrate that we must be doing something right within the services we provide. It is great to see each others companies grow and as a result relocate over the years. I am very much looking forward to working alongside both companies in the future and celebrate more important milestones together. Thank you to all at Warm Wales and Toast for your continued loyalty and support.”

Warm Wales and Toast now make it 15 clients who have been using our services for over ten years, throughout 2018 we will be celebrating more of these anniversaries with another 6 clients having 10 year anniversaries due, this will bring the total to 21 clients which is extremely impressive in such a competitive industry. Thank you to all of our clients for your continued support and loyalty.

Growth Award

ServiceMaster Swansea & South West Wales scooped the North Star Growth Award, as well as the North Star Customer Service Award at the 2017 national conference for ServiceMaster limited held in June.

ServiceMaster Swansea provides commercial cleaning services for doctor surgeries, veterinary practices, car showrooms, sport stadiums, offices, factories and schools throughout Swansea, Carmarthen, Neath, Port Talbot, Bridgend, Llanelli, Merthyr Tydfil and Pembrokeshire.

The company, owned by Jayne & Paul Gethin, is a franchise of ServiceMaster Limited and has had a steady growth rate for a number of years now. This is the second year they have taken both the growth and customer service award and believe winning these awards together demonstrates the right mix within the business.

“To pick up these two awards for the second year running demonstrates that customer retention is as important as business growth and they can be achieved together – hand in hand.” Commented Business Development Manager, Jonathan Gethin.

“As well as picking up these awards, the last 12 months have seen us move into bigger business units as well as celebrate being awarded our first tender from the Sell2Wales website which was open to applicants throughout the UK.” Finished Jonathan.

Having traded for over 13 years now, the business has high aspirations for the next 12-months and hope to increase their turnover to £1.5 million.

Picking up these awards for one year is a success in itself, but to go and claim them for the second-year running is no easy task.

“It feels great to have won again. Sometimes the cleaning world can be a thankless industry as we are only contacted when there is something wrong, so winning these awards really boosts team morale.

“We can’t wait to see what the next 12 months has in store for us as a business – watch this space!” Finished Jonathan

Following our 10th anniversary of trading in 2015 we have proudly celebrated with ten clients who have been using our commercial cleaning services for over a decade. June 1st 2017 marked yet another ten year client anniversary bringing our grand total up to an impressive 11 clients.

Strawberry Place Surgery in Morriston, Swansea commenced using our cleaning services in 2007 where we serviced their old surgery for a short period before undertaking their commercial cleaning needs within their brand new purpose built doctor surgery.

Jayne our Managing Director for ServiceMaster Clean, Swansea stated “Once again we have witnessed another great milestone of providing ten consecutive years of commercial cleaning services, this is our eleventh client we have celebrated this milestone with, within the last two years and each and every time it feels as special. I understand the industry we work in is very competitive and I would like to thank Nicola and her team at Strawberry Place Surgery for the loyalty they have shown towards my company and I look forward to working closely with Nicola and her team over the forthcoming years.”

Strawberry Place is the eleventh commercial client to celebrate the ten year milestone which now includes five doctor surgeries, three office cleaning contracts, one charity with multiple sites, one factory and a retail outlet, with two more approaching throughout the year. We look forward to bringing you the news.

2014 B2B British Franchise of the Year Finalist.
We are currently in the top three for the Business to Business British franchise of the year award and are awaiting the result which will be accredited in October 2014.

2013 Skills and Development Award – South Wales Chamber of Commerce
Further more form the investors in people award the South Wales Chamber of Commerce accredited ServiceMaster with this award for once again the development of staff.

2013 Investors in People – Bronze
This was achieved on the first attempt and shows the continual development of staff and highlights staff retention.

2010 ServiceMaster Marion E Award
The highest award in the ServiceMaster franchise and also the final award possible to achieve. This is picked from over 300+ franchises and is held in the highest recognition.

2007 ServiceMaster Award of Excellence
This is for the pursuit of excellence in customer retention and brand recognition whilst positively growing the franchise.

2005 ServiceMaster Frank Small Award
Highest growth for a new ServiceMaster Franchise in the UK.