Tag Archive for: siva kugathas

,

ServiceMaster Clean AAA Annual Conference Goes Overseas- Tenerife 2025

This year, the ServiceMaster Clean Contract Services AAA annual conference took place overseas in Tenerife. The four-day programme brought the management team together to reflect, plan, and reconnect away from the day-to-day demands of the business.

The conference focused on three clear areas. Reviewing the past year, recognising challenges, and setting direction for the year ahead.

 

Reflecting on the Year

The first part of the conference centred on honest reflection. The team reviewed business performance from the previous 12 months and discussed the challenges faced across operations, leadership, and growth. Each session highlighted how individual roles contribute to wider success and how teamwork plays a direct role in overcoming pressure and change.

The sessions also created space for open discussion. Managers shared experiences, lessons learned, and ideas for improvement. Feedback from the programme was extremely strong, with most delegates rating the sessions 10 out of 10.

Looking Ahead

Alongside reflection, the conference placed strong emphasis on the future. Team members set personal and professional goals, alongside clear pledges for the year ahead. These commitments were grounded in accountability, performance, and continued development across the AAA business.

Bringing the management team together in a focused environment helped reset priorities and build momentum going into the new business year.

Awards Evening

The conference closed with a celebratory awards evening recognising teams and individuals across the business. The atmosphere was positive and proud as colleagues came together to celebrate shared success.

Business owner Siva Kugathas shared his thoughts on the evening:

“The awards evening is always a highlight of the trip. Recognising the dedication and hard work of the team and seeing them stand proudly on stage means a great deal to me. When the team supports and celebrates one another, it creates a real sense of achievement and appreciation in the room.”

The evening reinforced the importance of recognition and the value placed on contribution at every level.

 

Team Building and Connection
Day three focused on team building. A beachfront breakfast set the tone before the main activities hosted by Vicki and Caan. Competitive spirit ran high, with Ayran and his team taking the overall win. Friendly debates over judging only added to the energy and engagement throughout the day.

The evening marked the main social event of the trip. A 1970s-themed night brought creativity, commitment, and enthusiasm from across the team. The event was held in honour of a colleague and friend, Kinga, who is no longer with us. Now known as Kinga Night, the evening was filled with shared memories, dancing, laughter, and moments of reflection. It was a powerful reminder of the bonds within the team.

Final Day
Day four allowed time to relax and recharge. Team members explored the local area, shopped, and enjoyed time poolside before preparing for the journey home.

A Conference to Remember
The Tenerife conference was more than a business event. It reinforced who ServiceMaster Clean AAA is as a team. The trip created space for reflection, honest conversation, celebration, and renewed focus.

ServiceMaster Clean AAA continues to lead through strong performance, shared values, and genuine team spirit. Success comes from supporting one another, recognising effort, and working towards a common purpose.

This conference captured that perfectly. It will be remembered as a defining moment of connection, pride, and ambition for the year ahead.

Need a reputable and reliable cleaning provider you can trust?

If you need an award-winning contract cleaner from an established and decorated brand, call Siva and his team today on 0800 047 1747 for a range of premium janitorial services across a range of sectors.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

,

ServiceMaster Clean Contract Services AAA Shortlisted for the 2026 Brand Brilliance Award for the 6th time running!

ServiceMaster Clean Contract Services AAA has been shortlisted again for the Business Brilliance Awards 2026. The team is in the running for the Brand Brilliance Award, a category they know well. They have taken this award home for five years in a row. A sixth win would show how consistent the team has been and how much work goes on behind the scenes every day.

What makes the AAA team award winning?

The AAA team covers sites across the UK with more than 800 colleagues. You see the scale when you look at the numbers. Hundreds of buildings cleaned each day. Thousands of hours spent on site each week. Every task carried out with the same focus on care and quality. The Brand Brilliance Award recognises this. It highlights teams that protect their brand, act with integrity, and deliver consistent service.

The nomination reflects how the team operates. Managers provide clear standards. Frontline teams follow them. Quality checks run every week. Training sessions keep everyone sharp. Customer feedback is reviewed and acted on. Each step supports the same idea. You protect the brand by what you do each day. Hear what Business Owner Siva Kugathas has to say:

‘Being shortlisted for the 6th year running is great news for me and the team. More importantly, it’s a testament to how our team are always adapting and growing and maintaining our high standards of service delivery and championing everything that the ServiceMaster Clean Contract Services AAA brand stands for. Winning for the 6th consecutive years would be delightful.’

The AAA team also works closely with clients. They respond quickly to changes on site. They help plan for busy periods. They adjust schedules to fit operations. This builds trust and helps them keep long term contracts. You see this in retention data. Many clients have stayed with the team for more than five years.

Finalist for Brand Brilliance 2026

Reaching the finalist stage again sets a strong tone for 2026. It shows that the team keeps meeting high standards across every region. Whatever happens at the awards, the shortlisting alone shows strong recognition for hard work and reliable service that the team are committed to delivering to longstanding and new customers going into 2026 and beyond.

The winners of the Business Brilliance Awards 2026 will be announced shortly in the New Year (January 2026) The AAA team are ready. They hope to bring the Brand Brilliance Award home once again and as a national brand and franchise network, we’re behind them all the way! Good luck!

Need an award-winning cleaning provider?

If you need an award-winning contract cleaner from an established and decorated brand, call Siva and his team today on 0800 047 1747 for a range of premium janitorial services across a range of sectors.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

,

ServiceMaster Clean AAA Expands into New UK Regions

Now Covering West Lancashire, Chester & North Wales, and Milton Keynes

We’re delighted to announce the exciting expansion of ServiceMaster Clean Contract Services AAA, as they extend their award-winning contract cleaning services into West Lancashire, Chester and North Wales, and Milton Keynes.

This growth marks a major milestone for the AAA team and reflects the continued trust and satisfaction of their customers across existing regions spanning from Inverness, right through to East Kent and the south east coast. Their reputation for reliability, attention to detail, and customer-first service, they’re proud to bring the same professional standards to even more businesses across the UK.

New Areas, New Management, Same ServiceMaster Standard

As part of this expansion for the AAA business, each of their new territories will operate under new local management, bringing fresh energy and experience to business across West Lancashire, North Wales and Chester and Milton Keynes.

To ensure every client receives the same exceptional level of service that ServiceMaster Clean Contract Services AAA is known for, the team are now working hard behind the scenes to reach out to existing customers in the area and also build those all-important partnerships with any other businesses in the area who are looking for a name they can trust and unparallel customer service.

By combining national support with dedicated local leadership, ServiceMaster AAA are able to maintain high standards, respond quickly to client needs, and build genuine, long-term relationships with the businesses they serve.

A Growing Team, Same Trusted Standards

ServiceMaster AAA’s most recent expansion means more local teams on the ground—trained, supported, and equipped to deliver the ServiceMaster Contract Services standard of excellence. Whether it’s daily office cleaning, healthcare environments, educational settings, or hospitality venues or event spaces, every service is carried out with care, consistency, and compliance.

Behind every polished surface is their people-first approach. They strongly believe in supporting their ever-growing workforce, investing in training, and fostering a positive working environments—because great people deliver great service.

Supporting More Local Businesses

With branches now operational under new management in West Lancashire, Chester and North Wales, and Milton Keynes, local businesses can enjoy the benefits of a professional cleaning partner with national backing and local expertise and award-winning service delivery.

Businesses in the area can benefit from:

  • Tailored cleaning schedules to suit every environment
  • Experienced, fully trained cleaning professionals
  • Regular quality checks and open communication
  • Environmentally responsible cleaning methods
  • The reassurance of a trusted nationwide brand

Looking Ahead

As the ServiceMaster AAA brand continues to grow, their focus remains the same, helping clients maintain clean, safe, and welcoming spaces for their staff and customers.

Hear what business owner Siva Kugathas has to say about the future of the ServiceMaster AAA in light of this most recent expansion:

“I’d like to thank our loyal customers and dedicated staff for being part of this journey. Together, we’re building something stronger—one spotless workspace at a time. This expansion is very exciting for our business, and we’re keen to welcome onboard any new clients who want to work with a business and brand that not only invests in its people and community, but puts the customer at the very heart of everything we do.”

Need professional commercial cleaning?

If your business is based in West Lancashire, Chester and North Wales, or Milton Keynes, and you’re looking for a reliable cleaning provider you can count on, we’d love to hear from you. 0800 047 1747 or finding your nearest ServiceMaster Clean business for a free, no-obligation quote on our services today.

, , ,

Siva Kugathas: A story of grit, growth, and giving back

When life presents unimaginable challenges, some crumble, while others rise to create opportunities that shape generations. Siva Kugathas, now hailed as one of Europe’s greatest franchise leaders, is a prime example of the latter. His story started not in boardrooms or business school but in the precariousness of existence. Just 18 years old, he came to the UK from conflict-torn Sri Lanka, a solo dad committed to ensuring his children had a life he never enjoyed.

“I arrived with nothing but the desire to work and create a better life for my children,” Siva remembers. “Every choice since has been informed by resilience, family, and wanting to give back.”

About Siva

Since his early days in Britain, Siva’s work ethic has remained his strongest point. With more than two decades in the world of franchising with Pizza Hut and KFC, he had been looking for a business without boundaries. In 2017, he found his mission in contract cleaning and purchased ServiceMaster Clean AAA. What started as a humble beginning has developed into a network in 19 territories nationwide, from Dover to Aberdeen.

“I picked cleaning because it’s universal,” he says. “Humans will always need it, and we’ll always be here to fill that need.”

Never one to rest on his laurels, Siva recently ventured into home cleaning with Merry Maids franchises in Aberdeen and Inverness, providing his daughter, newly graduated from university, an opportunity to front operations. “To my way of thinking, the most significant aspect of business is legacy. To watch my children come in and forge their own future makes me proud,” he reveals.

Awards trailed his constant drive for excellence. In 2023, Siva received several HSBC UK BFA British Franchise Awards and was selected by the British Franchise Association to represent the UK at the European Franchise Federation Awards in Brussels. Against the best franchisees in Europe, he was crowned the coveted European Franchisee of the Year.

“Being there, being the face of the UK and then winning on behalf of the whole of Europe, was one of my most proud moments,” he recalls.

This award opened international doors, from giving keynote speeches in the House of Lords on sustainability to speaking at the Global Business Conclave and high-profile events in Dubai and Sri Lanka. Each platform legitimized his voice as a leader dedicated to ethical entrepreneurship.

“I have never lost track of what makes a business succeed,” Siva explains. “Success in franchising is discipline, consistency, and most important, respect for the people who make it happen day in and day out.”

Overcoming Challenges

Every success story has chapters of hardship. For Siva, the COVID-19 pandemic tested his leadership like never before. As businesses shuttered, demand for sanitisation surged. Instead of directing from a distance, he rolled up his sleeves and led from the front.

In 2024, tragedy hit closer to home when his good friend and Commercial Director, Kinga, suddenly died. Her loss was a great void, but Siva made grief out of cohesion. He organised counselling, exercise sessions, and morale-boosting activities for his staff, and implemented Kinga Day, to be commemorated every December 2nd.

“Real leadership is not necessarily about triumphs, it is also about leading people through failure and adversity,” he states in low tones.

To Siva, wealth extends far from monetary achievement.

“Wealth is about building something of significance that lasts beyond you, something that inspires other people,” he says.

Now his children actively participate in his businesses, realizing his dream of merging enterprise with family legacy.

His leadership philosophy is straightforward: Lead by example, empower others. From taking his senior team with him to award ceremonies, to investing in staff development, Siva makes leadership a shared experience.

“In an industry where employee turnover is high, I believe the answer is to value people, invest in their growth, and celebrate their contributions,” he points out.

The future is a daunting one. Siva is aiming to double his turnover to £10 million by 2027 while venturing into new markets. In terms of sustainability, ServiceMaster Clean AAA is already carbon-neutral certified in 2023 and will be assisting its franchisor in reaching net zero by 2030.

When queried about what advice he would give to future billionaires, Siva takes a simple route: “Believe in what you do, and chase your dream with your whole heart and soul.”

From having nothing but willpower when he first arrived in the UK, to being a leading franchisee in Europe and a moral business ambassador on the world stage, Siva Kugathas is testament that success is not always determined by money. It is determined by durability, legacy, and the influence one leaves behind on people and society.

Want award-winning cleaning?

If you need an award-winning contract cleaner from an established and decorated brand, call Siva and his team today on 0800 047 1747 for a range of premium janitorial services across a range of sectors.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

, , , , , , ,

ServiceMaster Clean Sponsors Business Awards: Shining the Spotlight on Surrey’s Best SMEs

ServiceMaster Clean AAA sponsors SME Surrey Business Awards, recognising local entrepreneurial excellence.

It’s fair to say ServiceMaster Clean AAA have been to a decent share of awards ceremonies.

As recipients of multiple prestigious awards from the European Franchise Federation’s Franchisee of the Year 2024 to Cleaning Company of the Year, and Industry Eagle Awards, the business turned its attention to the other side of the stage recently as sponsors of the SME Surrey Business Awards 2025.

This blog post has all the details.

The SME Surrey Business Awards

The SME Surrey Business Awards recognise industrious, hardworking and enterprising SMEs in Surrey. Made up of twenty categories from business excellence to CSR and community activity, growth, and digital innovation, there is something that allows any successful business in Surrey to be recognised for its efforts.

As multiple-time winners of the SME Surrey Business Awards for many years running, ServiceMaster Clean AAA has stepped up as the sponsor in association with the awards over the last few years, joining the judging panel and, speaking at, and sponsoring the ServiceMaster Clean Contract Services AAA Business Person of the Year and Service Excellence awards to recognise how local SMEs are going above and beyond.

They were also joined by ServiceMaster Brands UK Managing Director, Alan Lewin and ServiceMaster Clean Contract Services Brand Leader, Guy Strang, who each sat on the judging panel and lent their wealth of expertise to the judging process to help recognise the eighteen winners.

A process that was a great honour, says Siva Kugathas, ServiceMaster Clean Contract Services AAA owner:

“It’s been a real pleasure to be a judge and sponsor for the SME Surrey Business Awards again this year. As someone who has been on the other side of the process many times, seeing behind the curtain and getting a glimpse of all the up-and-coming talent in the area over the last few years has been a real source of inspiration and pride. My heartfelt congratulations to all of the winners and deserving finalists. We hope to see many of you again next year!”

Want award-winning cleaning?

If you need an award-winning contract cleaner from an established and decorated brand, call Siva and his team today on 0800 047 1747 for a range of premium janitorial services across a range of sectors.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

, , , ,

ServiceMaster Clean AAA Steps Up for the Forget Me Knot Challenge

Making steps to raise awareness for the Forget Me Knot Challenge at ServiceMaster Clean AAA.

The team from ServiceMaster Clean AAA held a team walk as part of this year’s Forget Me Knot Challenge to raise awareness and funds for those living with dementia in the UK.

The Forget Me Knot Challenge

Alzheimer’s Society is symbolised by the forget-me-not flower, which has long been associated with Alzheimer’s and dementia due to its connection to memory loss. The Forget Me Knot Challenge is a sponsored virtual relay where staff and owners from various UK businesses run, walk, or cycle the total mileage between each location, linking them together and raising funds for Alzheimer’s Society: creating the Forget Me Knot. Walking to raise awareness and honour those affected, the team showed that even small steps can make a meaningful difference.

Members of staff had a fantastic time walking together at Epsom Downs Racecourse, enjoying the views, fresh air, and great company while racking up around 12,000+ steps each in two hours. Even those who couldn’t be there in person joined in by walking in their own local towns, making it a fun, inclusive, and heartwarming team effort that brought everyone together in spirit.

The walk was a lovely chance for everyone to catch up outside of work and enjoy the fresh air. With plenty of laughter, the team came away feeling closer and proud of raising the miles on the Forget Me Knot Challenge.

Support the Challenge

If you’d like to help support our teams, please visit our JustGiving page to donate, or, if you’re one of our clients, please feel free to speak to our staff about donating.

Thank you for all your support!

Need professional commercial cleaning?

Learn the value of a cleaner who cares by contacting the AAA team on 0800 047 1747 or finding your nearest ServiceMaster Clean business for a free, no-obligation quote on our services today.

, , , , , , , , ,

ServiceMaster Clean AAA Awarded for Commitment to Staff and Community

ServiceMaster Clean AAA has been recognised for its commitment to its people, from staff to their wider community, through two coveted North Star Invest Awards.

The ServiceMaster Thrive in 2025 conference and gala evening saw Siva Kugathas and his team take home multiple prestigious awards for growth, client satisfaction and employee contributions.

But that’s not all, they also walked away at the end of the night with two prestigious North Star Invest Awards for their support and investment in their stakeholders and their well-being.

A Great Place to Work

This award honours businesses that truly prioritise their people by putting meaningful initiatives in place to strengthen engagement, boost staff retention, and create an environment where their team feel supported and motivated. These efforts lay the foundation for long-term success and help maintain a competitive edge in the local market.

As this year’s winners, ServiceMaster Clean AAA has shown exactly what that looks like in action to create a great place to work. From team outings to build a stronger work culture to sponsoring employees in developing their skills in any subject or area of personal development they choose, they’ve built a culture where achievement is celebrated, and teamwork thrives, resulting in a committed, high-performing team that delivers consistent results.

Collecting the award on behalf of the business was Operations Support Manager Jibu Sahadevan Sukritha, who fittingly provides a key example of the business’s support for its people, as he was sponsored by the company to work in the UK when he first started, and the company paid for him to come to the UK and took care of all his legal proceedings.

He testified upon receiving the award how well-deserved the award was, saying:

“It’s like a second home for me, from the team, our development and all my colleagues, everything.”

Giving Back to the Community

This award recognised ServiceMaster Clean AAA as a business that embodies the spirit of giving back. They give not only locally but also internationally. From supporting local charity events and making generous financial contributions to backing team members in their fundraising efforts and engaging in international initiatives, their impact is both far-reaching and deeply personal.

“ Giving back to the community is important to me. I think personally, to me, it’s in my DNA. That’s how I’ve been brought up, and that’s the way I want my company to be,” said Siva upon collecting his award.

“We split three ways on who we support. One is the local people in need: we put homeless people into their own homes to live in partnership with our local YMCA, and I’m very, very proud of that. That’s the thing that gives me the most satisfaction about our community activity, putting those people from the street into accommodation and sheltering them, giving them food, giving them clothing, and giving them the security and getting them off the street.”

“We provide various things to our staff as well, to help, educate and support them. And also recently, as of two years ago, we started to look after the environment, and that’s very close to my heart.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, contact Siva and his team on 0800 047 1747 today.

Or nationwide,  find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

, , , , , ,

ServiceMaster Clean AAA Shortlisted for European Cleaning and Hygiene Awards 2025

Siva Kugathas has been shortlisted for Leader of the Year at the European Cleaning and Hygiene Award 2025.

After receiving a record number of entries this year, the finalists of the European Cleaning and Hygiene Awards 2025 have been shortlisted, including our very own Siva Kugathas from ServiceMaster Clean AAA.

The judges have selected the finalists who have demonstrated outstanding innovation, impact and commitment over the past year.

Michelle Marshall, editor of European Cleaning Journal and founder of the awards, said:

“We’re thrilled to reveal the 2025 finalists. This year’s entries showcased extraordinary passion, innovation and progress within the industry. The quality and diversity of submissions made the judges’ task incredibly tough, but we are confident that each finalist represents the best in class across Europe.”

Siva, who has already added significantly to his trophy cabinet this year, having been named the European Franchise Federation’s Franchisee of the Year last year, has been shortlisted for Leader of the Year.

As an inspired leader who always aims to lead from the front, Siva is always working to inspire the best in his team, whether through employee mentorship and bonus schemes, a group gym training programme or social events for his teams spread across his nineteen territories across the UK.

The winners will be announced during the annual gala dinner and awards ceremony. The venue this year is the iconic National Museum of Scotland in Edinburgh, UK, offering guests an unforgettable evening of celebration in the heart of the Scottish capital.

“We look forward to welcoming everyone to Edinburgh this October,” added Michelle Marshall.

“Whether you’re shortlisted or not, the event is a fantastic opportunity to recognise our collective achievements, network with industry peers, and celebrate the successes that are shaping the future of the cleaning and hygiene sector.”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

, , , , , ,

ServiceMaster Clean owner Awarded at Global Business Conclave at the House of Lords

ServiceMaster Clean AAA owner Siva Kugathas has been recognised as a Global Power Leader at the 2025 Global Business Conclave at the House of Lords.

It continues to be a great year for ServiceMaster Clean AAA owner Siva Kugathas, who has already been awarded Commercial Cleaning Company of the Year at the Corporate LiveWire Global Awards and multiple International Brilliance Awards, but has now reached new heights by being invited to attend and speak at the renowned Global Business Conclave at the House of Lords.

To top it all off, Siva was awarded the Global Transformational Leader Award as part of this year’s Global Power Leader awards.

This blog post has all the details.

Global Power Leader Awards: Global Business Conclave

The Global Power Leader Awards, held annually at the Global Business Conclave, celebrate pioneering brands and leaders who have redefined industries through innovation, sustainability, and ethical leadership.

The World Centre for Research and Consulting (WCRCInt) holds the Conclave in the iconic Peers Room of the House of Lords.

The event was attended by over 150 policymakers, executives and thought leaders from over thirty nations, creating a truly global collaboration and community. This included several notable dignitaries including Lords, Ambassadors, Baronesses, and mayors.

Awardees were selected through WCRCInt’s 8-month independent evaluation framework, designed to ensure objectivity and rigor.

Key stages included Global Nominations. These are open submissions from 150+ countries, vetted for eligibility using data-driven analysis evaluating quantitative metrics regarding sustainability market influence and qualitative insights like stakeholder impact and ethical governance.

Awardees were then peer and expert reviewed under assessment from a 25-member panel of industry leaders, academics, and policymakers and third-party audits, where they were validated by independent auditors to confirm transparency and accuracy.

“Our methodology blends innovation with integrity. Every awardee has demonstrated measurable, scalable impact aligned with global sustainability goals,” emphasised Abhimanyu Ghosh, Group Editorial Director of WCRCINT”.

Siva was invited and awarded as a Global Power Leader for his astonishing business transformation and commitment to his people and community and transforming his business from a single area to a 19-territory empire in just a matter of years, all the while hiring over 900 staff in communities across the UK, fostering local talent, and donating countless hours and pounds to charities and sustainable business practices.

Lord Swraj, Chairperson of Jury, WCRCINT &. Global Industrialist underscored the significance of winning such an award:

“The Global Business Conclave 2025 isn’t just an awards ceremony—it’s a movement. These brands and leaders are architects of a new economic paradigm, where profit and purpose coexist.”

Speaking on Corporate Social Responsibility and Business Change

For Siva, one of the highlights of the event was bringing his family in attendance to the House of Lords to support and cheer him on as he accepted his award.

“I was delighted to be invited and to attend, for both myself and my family and my team, this is all testament to our hard work, and I am very grateful for everyone involved and for receiving this once in a lifetime opportunity and recognition.”

Siva was also asked to speak to the other members of the congregation about his journey, thoughts and advice for creating a business that transforms the world around it for the good of all it touches.

Echoing throughout the hallowed halls, Siva called for the other attendees to recognise the success rooted in a strong work ethic and integrity and values that support a healthy business and conscious, highlighting the importance of corporate responsibility and giving back to the community.

“I arrived in the UK at 18 after leaving my home country of Sri Lanka, which, at the time, was in the midst of a civil war, and worked from the minute I arrived on British shores. As a single father, I was determined to make a name and a better life for myself and my family. I have since raised two well-adjusted children into adulthood and am committed to continuing to set a good example for them and those around me.”

“This has informed my approach to doing business, as I am determined to take care of my community and work hard to engage with it at every level through my business. This philanthropic core is also baked into my culture, wherein there is no question or ulterior rationale for ‘giving back’, as it were. Community is everything. So, of course, giving back is just what you do.”

“When I first began my business, one of my goals was always to be a business that cares. In just eight years, we have made a tangible impact on the people in our communities across the UK. We do this through different initiatives, focusing on areas and topics I and my team are impassioned by, whether supporting educational groups and sessions to help support children in underfunded areas, mentorship of staff, combatting homelessness through continued work with our local YMCA, championing local businesses by sponsoring SME awards and accreditations or bettering the environment. It is the latter, though, which has been a key focus for me in recent years, as clients across the sectors we serve increasingly focus on their environmental impact. In our market, sustainability has become a hot-button topic, but many businesses, despite possibly having the most skin in the game, have been slow on the uptake. In fact, Forbes recently estimated that although 90% of companies agree that sustainability is essential, only 60% have implemented any strategy to improve their practices. It’s almost 10 years since Ray Anderson, Founder of Interface, spoke on environmental corporate responsibility and coined the phrase ‘comply is not a vision’.”

“Together, we can shape a future where our businesses—and the communities they serve—thrive because of our commitment to care, responsibility, and sustainability. I hope you’ll all be a part of this journey with me!”

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business that gives back to their community and planet, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

, , , , , , , ,

BFA HSBC UK British Franchise Awards 2024 Countdown and Sit-down: Siva Kugathas

We sat down with BFA HSBC UK British Franchise Awards finalist Siva Kugathas from ServiceMaster Clean Contract Services AAA.

Siva Kugathas is ready for the BFA HSBC UK British Franchise Awards.

Siva, the owner of ServiceMaster Clean Contact Services AAA, was named a finalist in the BFA HSBC UK British Franchise Awards 2024 in July after winning big last year.

Siva is being recognised in the Business Builder category for purchasing a profitable resale business and excelling by executing strategies that elevate it from good to great.

We sat down with Siva ahead of the awards finals this week to discuss the awards and see how it feels to be a finalist.

About Siva and ServiceMaster Clean Contract Services AAA

Siva purchased ServiceMaster Clean Contract Services Guildford in 2017 as a resale from an existing franchisee.

At the time, the business turned over £50,000. In a matter of years, he has transformed it into a shining star in his multi-million-pound, multi-territory empire: ServiceMaster Clean AAA.

Using the ServiceMaster Clean model and thorough strategies that combat common hurdles in the cleaning industry, Siva has transformed a good business into something great.

What inspired you to take the plunge and enter the awards? 

“After winning last year, I knew the value that the BFA HSBC UK British Franchise Awards bring to a business. I also didn’t want to rest on my laurels and recognise my business’s overall journey and how we’ve grown in the last year and prove that we can keep getting better and better.”

Why did you specifically choose the category? 

“The Business Builder category lets us tell the story of ServiceMaster Clean AAA from where we started to where we are today. I’m really proud of our journey, and I feel that this category allows us to share and be recognised for that.”

What does being a finalist signify for you and your business?

“Being a finalist means so much. For me, it’s about showcasing who we are and what we do, and it means a lot to be recognised by the BFA and HSBC UK alongside all the other great franchisees. And for my team, it means a lot as well. Not only do we all want to be a part of something great, but without them doing the day-to-day, we wouldn’t be able to grow as we have or do what we do, so any award that recognises the business is also for them.”

 Are you excited for the awards night?

“I am very excited; it is a great event, and it’s always such a fantastic atmosphere with so many accomplished members of the franchising world in the UK in one room.”

Need a new cleaner?

If you would benefit from professional contract cleaning services from a multi-award-winning business, contact the team on 0800 047 1747 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

, , , , , ,

ServiceMaster Clean owner named Franchisee of the Year in European Franchise Awards 2024

Siva Kugathas, owner of ServiceMaster Clean AAA, has been named Franchisee of the Year at the European Franchise Awards 2024.

 Siva Kugathas has long been a trailblazer in franchising.

He arrived in the UK at 18 from war-torn Sri Lanka and worked from the minute he arrived on British shores.

A single father, he was determined to make a name and a better life for himself and his family.

As a highly decorated entrepreneur with over 20 years of franchising experience working for brands like KFC and Pizza Hut, Siva joined ServiceMaster in 2016 as the owner of ServiceMaster Clean AAA and has been committed to going above and beyond to drive excellence in franchising ever since.

Upon joining ServiceMaster in 2016, Siva transformed a business turning over £50,000 into an empire of nineteen successful territories spanning from Inverness to Dover.

Now, he has risen to new heights, representing UK franchising for ServiceMaster Brands UK and the British Franchise Association as Franchisee of the Year at the European Franchise Federation’s European Franchise Awards 2024, which he dedicated to those who have helped him get to where he is today:

“I am delighted to win this award. First, I would like to thank the BFA for bringing us here and ServiceMaster and their team for helping me get here. Most importantly, thank you to my team for helping me bring home this the biggest award of my career. I want to dedicate this to Kinga Derenowska, who has recently left us. Kinga, this one is for you.”

The winning formula: How Siva became Franchisee of the Year

As Franchisee of the Year, Siva has demonstrated a track record of strong overall development and innovation, care for staff and collaboration with other franchisees within the ServiceMaster Clean brand.

The judges, who were all key figures in the world of franchising from the Netherlands, UK, France and Germany, were so impressed by Siva and his accomplishments that they came to the unanimous decision to award him Franchisee of the Year.

Here’s why…

Employee Advocacy and Development

After doubling the size of his business eighteen months after purchase, Siva acquired eighteen further territories in seven years.

In that time, he has grown his staff from seventeen employees to a 925-strong team who, through Siva’s mentorship, grow in their fields and achieve ambitious targets. All this in an industry with notoriously high staff turnover.

This included adding a sales team supported by ServiceMaster’s head office. This team is responsible for ServiceMaster Clean AAA’s ability to pull in an average of twenty-five monthly contracts.

Siva has also implemented multiple bonus schemes for full-time employees, which is unheard of in cleaning and generates excellent employee advocacy. His sponsorship scheme supports management staff studying any course of their choice to support their growth and development.

This has reduced staff turnover and helped recruit over one hundred and fifty new employees in 2023 – with 98% of his management team being internal promotions from cleaning roles.

Environmental Initiatives and Corporate Social Responsibility

Siva has undertaken several initiatives to reduce his business’s environmental impact as part of an ongoing strategy from ServiceMaster Ltd. to reach net zero by 2030.

Last year, Siva purchased a plot of land named ‘The ServiceMaster Woodland”. He is actively conserving this land to offset the company’s carbon emissions by planting trees for each new contract he wins. YTD, this amounts to over 239 trees and counting, which will absorb over 5000 lbs of carbon yearly!

Siva has donated thousands of pounds and hours to local and international charities.

This has included participating in events for the local YMCA, raising thousands of pounds and donating £5,000 to them for training and development of their staff by providing sponsorship for two years to allow a homeless individual to live in private accommodation.

He also delivers regular non-profit cleaning for them, allowing their facilities to maintain hygiene standards for those in their care. This led them to name a room after ServiceMaster Clean at the Guildford Foyer.

He has taken part in charity initiatives alongside his team, covering 200 miles in one month to sponsor the planting of trees and fundraising to provide shelter for women and children recovering from domestic abuse and gender-based violence.

Franchise Advocacy

As a strong advocate for ServiceMaster and the franchise industry, Siva mentors new franchise prospects and helps fellow franchisees with queries.

He is often the first to respond to a question in the network groups and will visit and host franchisees to share strategies and observations, supports the development of new ideas and is always the first to trial new initiatives, strategies and pilot projects.

Client Support and Satisfaction

Siva’s commitment to going above and beyond also extends to his customers, as his approach to customer service is to exceed his client’s desires and leave them in a far better place than they started.

His team conduct regular audits, allowing customers to submit personal feedback directly to the team to put the customer experience at the forefront, allowing Siva to understand where he needs to improve and how to help deliver an even better experience.

Since implementing this, he has observed a growth in customer satisfaction, measured through industry-recognised Net Promotor Scores (NPS).

In the cleaning industry, an NPS score of above zero is good. 50+ is excellent, and anything over 70 is exceptional. Siva’s scores reached 100 in 2020 and stayed over 50 since, with a score of 77 last year and 80 in 2024 so far.

What’s next for Siva?

Looking into the future, Siva aims to continue researching new ways to better the environment as part of his CSR activities, including the goal to make his fleets electric and his business carbon-neutral by 2030.

Maintaining his impressive growth, he is also on track to hit his goals for the future by following his unstoppable trajectory and utilising his close connection to the network, trust in the brand and passion for delivering a quality service. The future is bright for ServiceMaster Clean AAA.

Need an award-winning cleaner?

If you need an award-winning contract cleaner decorated on a continental level as part of an established and decorated brand, call Siva and his team today on 0800 047 1747.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

, , , ,

One Year of the ServiceMaster Clean AAA Woodland!

Wishing a very happy first birthday to the ServiceMaster Clean AAA Woodland.

 Last year, the owner of ServiceMaster Clean AAA, Siva Kugathas, undertook a huge step to buy and conserve a plot of land in Devon as a hub of environmental conservation to offset the carbon output of the business and help it in its goal of joining franchisor ServiceMaster of being carbon neutral by 2030.

This effort has been recognised as part of the business development and ingenuity that has seen Siva and the business win multiple awards in the last year and contribution to his achievement of being named a finalist in the BFA HSBC UK British Franchise Awards 2024 after winning two categories last year.

But what is the ServiceMaster Clean AAA Woodland? How does it work? And what has been its impact so far?

What is the ServiceMaster Clean AAA Woodland and what has the impact been?

Siva and the team at AAA strongly believe that, as a business, reducing their carbon footprint to help combat climate change is part of their social responsibility.

In the cleaning industry, travel by car/van is essential to ensure our cleaning equipment is transported safely to where it needs to be.

As driving is a massive contributor to carbon output, Siva’s goal is to offset the carbon his teams put out.

Siva planned to plant trees for each new client his team provides services for to help put more oxygen into the atmosphere and offset carbon emissions.

However, having consulted with a local ecologist and discussed the condition of the biome, he now incorporates complementary trees and plant life into the existing land, turning the area into a conservation site to preserve and nurture the woodland.

So, while he is still planting new greenery to offset carbon emissions, he is also working carefully to care for this patch of nature and ensure it becomes a haven for local plants and wildlife.

In the first year since the woodland had its grand opening, this amounts to over 239 trees and counting, which will absorb over 5000 lbs of carbon yearly!

Need a professional contract cleaning service?

Could you benefit from professional, personal, and ethical contract cleaning services?

Siva and his teams across 19 territories are ready and waiting to help you take the hassle out of your cleaning, with the bonus of a tree planted in your honour.

If you’re in Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, Lincolnshire, East Lancashire, Aberdeen, Inverness, Stirling or Carlisle and surrounding areas, contact Siva and his team today on 01483 575939 for a free, no-obligation quotation.

Or, nationwide, call 0845 201 1184 or find your nearest ServiceMaster Clean Contract Services business today and learn the value of a cleaner that cares.

, , , , , ,

ServiceMaster Clean AAA cleans up multiple awards during Spring Forward event

ServiceMaster Clean Contract Services AAA has been awarded multiple prestigious awards for growth, customer satisfaction and more.

ServiceMaster Clean Contract Services and Merry Maids businesses from across the UK recently rallied in Coventry for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

It was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.

The Awards Won

Growth Awards

One of the most highly decorated attendees of the night was ServiceMaster Clean Contract Services AAA, recognised for growth of over £5M in 5 years and £1.5M the last year.

NPS Customer Award

The team was also awarded for their excellent NPS and customer satisfaction.

With an NPS of +77, they far exceed the industry average of 40, demonstrating how they go above and beyond to deliver exceptional customer service.

When collecting this award, business owner Siva Kugathas remarked on the significance of customer service:

“Customers are everything. Without customers, we don’t mean anything, so taking this award has shown that we are doing something we should be doing by [making them happy.”

Employee Engagement Initiatives and Staff Awards

Siva was also awarded for how he engages with his team and works with them to keep going above and beyond.

Through engagement like employee mentorship schemes and 360-degree feedback, Siva has even been shortlisted globally for his efforts to recruit, retain and develop the best team to aid his business growth – which made him the worthy winner of this award.

As evidence of these initiatives in action, two of the team also received prestigious staff awards, both Kamil Derenowski, who won the Employee’s Choice Employee of the Year Award and Gauri Lather, who won Salesperson of the Year for her constant ability to deliver great results for AAA since joining the business, and for her ambitious mindset, drive to win and dedication to growing the business.

Giving Back to the Community

The team also won an award for the work that they have done in their community, which has included helping to combat homelessness in the local community and taking part in support schemes like the Pay it Forward scheme.

Be it through local charity events, Siva is always looking to give back, whether through large financial donations, supporting team members with their own charitable endeavours or even international community initiatives where he can make a difference within communities closest to his heart.

Carbon Neutral Invest in the Future Award

Siva and his team were also awarded (by our headline sponsor, Capital Fleet Solutions) for their commitment and dedication to reducing their carbon footprint through a tree planting initiative at his ServiceMaster Clean AAA woodland.

Speaking of his initiatives while collecting this award, Siva said:

“We have invested in our own woodland to [ensure] the future is protected and that we’re doing something about [climate change]. It’s our social responsibility. Everybody needs to do their bit. I think that it’s our responsibility.”

Marion E. Wade Award

The team also received one of the most prestigious awards of the night: the Marion E Wade Award – named after the ServiceMaster founder and minor league baseball player who began ServiceMaster as a moth-proofing company in 1959.

This award recognises a business owner who embodies the ethos held dear to our brand of ‘going above and beyond’.

As the winner, Siva was recognised for his drive and motivation that have led to rapid growth over the years, alongside achieving new record highs for the franchise network, and his trailblazing approach to winning new business has been recognised on several accounts, both internally and externally.

Congratulations to Siva and his team for their hard work delivering excellence and going above and beyond for their business and community.

We wish them continued success in the years to come!

Want multi-award-winning contract cleaning?

If you would benefit from professional contract cleaning services from a multi-award-winning business, contact the AAA team on 0800 047 1747 or find your nearest ServiceMaster Clean Contract Services business to see how we can help you today.

, , , , , ,

ServiceMaster Clean AAA wins multiple International Brilliance Awards

ServiceMaster AAA wins four prestigious awards at the International Brilliance Awards 2024.  

ServiceMaster Clean AAA is kicking off 2024 with a bang.

Continuing their winning streak after winning two awards at the BFA HSBC British Franchise Awards,  being made a three-time finalist in the Customer Centricity World Series, and winning big at the UK Business Awards 2023, ServiceMaster Clean AAA has won a total of four awards at the International Brilliance Awards 2024.

About the International Brilliance Awards 2024

The International Brilliance Awards 2024 brought together industry leaders, professionals, and award-winning individuals for an evening of celebration and inspiration.

ServiceMaster Clean AAA and its owner, Siva Kugathas, won four awards categories, making this the fourth year in a row that they have won big at the event.

But what, pray tell, did they win?

The Awards Won

Entrepreneur of the Year – Brilliance Award

This marked Siva as an entrepreneur exemplifying drive, determination and exceptional abilities in creating and administering a successful business, evidenced by his proven record of leadership, ingenuity, tenacity and success.

CEO of the Year – Silver Award

As CEO of the Year, Siva consistently demonstrated clarity of vision, judgment and motivational skills to transform and empower his business.

This award recognises the ability to bring about real change for the better at a company level, in the industry as a whole and in the lives of employees.

Judges also considered entire track records, with extra attention to accomplishments since January 2017.

Having only just hit the ground running when taking over ServiceMaster Clean Contract Services Guildford in January 2017, Siva has turned his single territory operation into a 14-territory empire in this time, going from strength to strength in both business and community support.

Brilliance in Customer Services – Gold Award

This award recognises businesses constantly striving to exceed customer expectations with industry-leading service standards and innovation around customer experience.

Judges also examined how ServiceMaster Clean AAA measured customer satisfaction through NPS, our TellServiceMaster system.

As well as the effectiveness of complaint handling and how customer service improves their commercial performance.

Brand Brilliance (Small to Medium) – Silver Award

The Brand Brilliance Award was selected after heavy deliberation.

The winners are the star entries encompassing the best Business Brilliance over the year.

This award demonstrates consistent growth, strong financial performance, and Brand recognition.

Judges searched for exceptional delivery, site engagement and functionality, security, innovation and ethical practice.

They also examined how staff were engaged and developed, how strategic vision is led, managed and implemented, and evidence of a plan for sustained growth.

Want an award-winning cleaning service?

If you would benefit from cleaning services from a multi-award-winning business, call the AAA team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

, , , , , ,

ServiceMaster Clean AAA: Siva Kugathas wins prestigious leadership award

Siva Kugathas from ServiceMaster Clean AAA has been named Leader of the Year.

Just weeks after winning two awards at the BFA HSBC British Franchise Awards and being made a three-time finalist in the Customer Centricity World Series, Siva Kugathas from ServiceMaster Clean AAA has won a prestigious leadership award.

Siva was awarded the Leader of the Year at the UK Business Awards 2023.

The UK Business Awards ’23 

The awards feature 20 categories designed to capture vital aspects of business in the UK.

Siva was nominated for his employee mentorship schemes and his dedication to his team.

The GOLD Leader of the Year award was the highlight of the night and celebrates exceptional leadership as a vital component of commercial success and celebrates the leadership of an inspiring, guiding and reassuring mentor – all of which Siva is in spades!

Award judge and Training Director for First Impression Training, Marie Cross, said of Siva and his accomplishment:

“Having chatted with him at the end of the day, and having heard his back-story (what a fascinating guy!), I’d like to give an extra high-five to Siva Kugathas of ServiceMaster Clean, who won GOLD for Leader of the Year.

What a total inspiration you are Siva, especially to other young, up & coming entrepreneurs who can learn so much from your incredible story of success!”

Siva joined ServiceMaster Clean in 2017 from a background in franchise business management and has grown a single unit in Guildford with 17 staff to a 14-territory empire with over 900 employees.

ServiceMaster Clean AAA’s Employee Experience Strategy

By introducing a rewards scheme and emphasis on team building, Siva has reduced staff turnover and has recruited over 150 new employees this year.

Through the mentorship scheme, senior-level staff have achieved prestigious accountancy, bookkeeping, admin and secretarial skills, and executive leadership qualifications.

Two of these included staff who received qualifications from Oxford University.

The mentorship of Siva’s staff has seen excellent results at all levels of his business.

Staff who initially began with us as cleaners have found ServiceMaster Clean AAA a great place to work and develop.

For example, all regional managers promoted or appointed this year have progressed internally from cleaning or area supervisor roles.

Over half of Siva’s sixteen area manager positions were promoted from cleaners – evidencing the success of his ability to mentor and support staff from an entry-level role to a role with more responsibility.

This is all highly unusual in the cleaning industry, not only because, often, cleaners do not progress within a company – usually due to the lack of internal structure to support their growth – but they also tend not to stay in any one company for too long.

Siva has created a stable workplace environment where his staff are happy to come to work and stay with the business for a long time, as they know that they are valued and will be supported should they aspire to develop their skills.

Want to benefit from an award-winning cleaning service?

If you are in Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, or Lincolnshire and would like to benefit from a cleaning service from a multi-award-winning business as a client or employee, call Siva and his team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

, , , , ,

ServiceMaster AAA cleans up at BFA HSBC British Franchise Awards

Double Award Winner Siva Kugathas Wins Prestigious BFA Trailblazer & People’s Choice Award.

Siva Kugathas from ServiceMaster Clean AAA received the coveted Franchisee Trailblazer Award and the People’s Choice Award during the prestigious BFA HSBC British Franchise Awards.

Siva received the Franchisee Trailblazer Award as a recognition of his work within our brand model and for showing what is truly possible with the collaboration of a franchise business.

But there was one more surprise award on the night, the People’s Choice award, where the attendees voted from the list of winners for who they thought was deserving of this new award for 2023.

Therefore, this award truly placed Siva as the best of the best!

This unexpected award added extra excitement to an already remarkable evening, making it an event to be remembered for outstanding achievements and the collaborative spirit of those who make the industry thrive.

Siva collecting the People’s Choice Award from judges and hosts Pip Wilkins and Gillian Morris

Judge’s Comments

Pip Wilkins, Chief Executive of the BFA, said:

Our huge congratulations to Siva, on these tremendous wins. We had some fantastic franchisee entries this year but his really stood out from the crowd. We would like to thank him for being such a great franchisee and for representing the very best in franchising.”

Judge, awards host and UK Head of Franchise, Commercial Banking at sponsors HSBC Bank, Gillian Morris said:

“The diversity of franchising on display at tonight’s awards ceremony – across so many brands and sectors – demonstrates the strength and reach of the industry. Choosing a winner is never easy and I’d like to join Pip in thanking everyone who entered and sending our warm congratulations to all the winners on these very well-deserved awards.”

Siva’s Accomplishments

Siva is the definition of a trailblazing franchisee.

His performance, growth, and transformation in 6 years have been awe-inspiring.

Turning a business with a £50,000 turnover into an empire of 14 successful territories, he has demonstrated success under the ServiceMaster Clean Contract Services model and in an industry with no ceiling.

Upon receiving his award, Siva said:

“It’s an honour to win the People’s Choice alongside the Franchisee Trailblazer Award. To receive the recognition of the judges and my peers in the franchising community is a huge validation for myself and my team, who have worked hard to help get ServiceMaster Clean AAA to where we are today.

Thank you to my team, ServiceMaster, and everyone who voted for me. And congratulations to all of my fellow winners!”

With the right attitude, ambition, and team spirit to move his focused staff behind his goal, he is on track to hit his goal of £10 million turnover by 2027.

We do not doubt that he will achieve this by following his unstoppable trajectory and utilising his close connection to the network, trust in the brand and passion for delivering a quality service.

Want an award-winning cleaning service?

If you are in Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, or Lincolnshire and would like to benefit from a cleaning service from a multi-award winning business, call Siva and his team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

, , , ,

How we’re offsetting carbon emissions: Unveiling the ServiceMaster Clean AAA Woodland

Guildford-based entrepreneur Siva Kugathas celebrates the unveiling of his new initiative to offset his carbon emissions, the ServiceMaster Clean AAA Woodland.

At ServiceMaster Clean Contract Services, we are committed to providing cleaning services that go above and beyond the call of duty.

Though we are an international brand, we work closely within our local communities to provide a positive impact on the people we serve.

With climate change being a huge talking point and concern for many, we know the social responsibility that organisations and businesses have to affect positive change.

Back in April of 2023, we discussed the responsibility of businesses to help work against the looming threat of the climate crisis as we shared the excellent environmental initiatives from ServiceMaster Clean Contract Services Mid-Anglia.

In that post, we shared an interesting statistic from Forbes. Although 90% of companies think sustainability is essential, only 60% have implemented a sustainability strategy.

Siva Kugathas from ServiceMaster Clean AAA is part of the 10% walking the walk.

Carbon emissions and businesses

According to the United Nations, fossil fuels and their carbon emissions are the main contributors to climate change.

With most of the carbon produced in the UK coming from our businesses, industries, and production habits, everything we, as businesses, do matters.

Especially fuel and product efficiency.

For example, according to the Harvard Business Review, by improving fuel efficiency by roughly 87% between 2005 and 2014, Walmart avoided 15,000 metric tons of CO2 emissions and saved nearly $11 million in one year.

Though this is one of the largest companies in the world, this example illustrates the scale that simple fuel efficiency can have on costs and the environment.

The ServiceMaster Clean AAA Woodland

Siva and the team at AAA strongly believe that, as a business, reducing their carbon footprint to help combat climate change is part of their social responsibility.

As such, they have undertaken several initiatives to reduce our environmental impact. Chiefly, the opening of the ServiceMaster Clean AAA Woodland.

But what is this, and why has Siva chosen to do it?

In the cleaning industry, travel by car/van is essential to ensure our cleaning equipment is transported safely to where it needs to be.

As driving is a massive contributor to carbon output, Siva’s targets for carbon offsetting are to offset the carbon his teams put out.

To do this, he has recently purchased a plot of land in Devonshire named ‘The ServiceMaster Clean AAA Woodland”.

Siva planned to plant trees for each new client his team provides services for to help put more oxygen into the atmosphere and offset carbon emissions.

However, having consulted with a local ecologist and discussed the condition of the biome, he now plans to incorporate complementary trees and plant life into the existing land and turn the area into a conservation site to preserve and nurture the woodland.

So, while he will still be planting new greenery to offset carbon emissions, he will also be working carefully to care for this patch of nature and ensure it becomes a haven for local plants and wildlife.

The Grand Opening

Last week, members from Siva’s team from across his 14 territories and members of ServiceMaster Brands UK’s head office team gathered at the woodland to officially open the land and mark the occasion with a team BBQ.

As he popped the champagne and cut the ribbon alongside ServiceMaster Brands UK Managing Director Alan Lewin, Siva detailed his plans for the land,

“The initial plan was that we were going to plant lots of Conifer trees and offset our Co2 mileage, but there is a slight change in the plan now. We will nurture and bring in the broad-leaf, add more trees and look after this land.”

He then thanked his team for all their hard work and support with his initiatives:

“Thank you all for making it here and supporting opening this land.”

“To the ServiceMaster HQ team, thank you very much for being here, and most importantly, thank you to our staff who work day in and day out to enable us to make this happen and do something good to give back to the community.”

Siva, Alan and Guy Strang, ServiceMaster Clean Contract Services Brand Leader, then did the honours of planting the first trees, laying down roots for what the ServiceMaster Clean AAA Woodland promises to become.

In need of a professional contract cleaning service?

Could you benefit from professional, personal, and ethical contract cleaning services?

Siva and his teams across 14 territories are ready and waiting to help you take the hassle out of your cleaning. With the bonus of a tree planted in your honour.

If you’re in Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, Lincolnshire, East Lancashire and surrounding areas, contact Siva and his team today on 01483 575939 for a free, no-obligation quotation.

Or, nationwide, call 0845 201 1184 or find your nearest ServiceMaster Clean Contract Services business today and learn the value of a cleaner that cares.

, , , , ,

Top Safety Accreditation for ServiceMaster Clean AAA

ServiceMaster Clean AAA has been awarded accreditation from Alcumus SafeContractor for achieving excellence in health and safety in the workplace.

Alcumus SafeContractor is a leading accreditation scheme which recognises extremely rigorous standards in health and safety management amongst contractors.

It is used by thousands of organisations in the UK, including SMEs and FTSE 100 companies.

ServiceMaster Clean AAA

Employing staff and serving clients, ServiceMaster Clean AAA is principally involved in the cleaning sector, specialising in offices and commercial premises, with over £5 million turnover.

ServiceMaster Clean AAA’s most recent clients have included major players in business like the Four Seasons Hotel, UK Oil & Gas, Fuji Films, Tommy Hilfiger, Stoke Park Golf Club, as well as nursing homes and medical practices.

The company’s application for SafeContractor accreditation was driven by the need for a uniform standard across the business.

SafeContractor accreditation will enhance the company’s ability to win new contracts, and its commitment to safety will be viewed positively by its insurers when the company liability policy is up for renewal.

Some kind words

Gemma Archibald, Divisional CEO of Alcumus Supply Chain Division, said:

“Major organisations simply cannot afford to run the risk of employing contractors who are not able to prove that they have sound health and safety policies in place.”

“More companies need to understand the importance of adopting good risk management in the way that ServiceMaster Clean AAA has done.”

“The firm’s high standard has set an example which hopefully will be followed by other companies within the sector. SafeContractor plays a vital role in supporting our clients in meeting their compliance needs, whilst working with their contractors as they progress through the accreditation process.”

ServiceMaster Clean AAA business owner Siva Kugathas said of the new accreditation:

“I am delighted to achieve SafeContractor certification. We pride ourselves on the safety of our customers, employees and the public.”

“This will certainly help us to win more clients.”

Yasmin Chaudhari, from ServiceMaster Brands UK, added:

“This certification is a huge achievement for ServiceMaster Clean AAA and is just one of the many ways the brand goes above and beyond to deliver for their clients.”

“Not only does this prove that the customers really are at the heart of the business, but it also keeps the brand and business ahead of the game, setting them worlds apart from the next contract cleaning company on the market. Big congrats to the AAA team for this accreditation!”

Need a professional cleaning service?

If your premises could benefit from regular cleaning from an accredited and trusted company, contact ServiceMaster Clean AAA on 0800 047 1747 today for a free, no-obligation quote on a range of professional and expert services.

Nationwide, call 0845 201 1184 or find your nearest ServiceMaster Clean Contract Services business to learn more.

, , , ,

A Christmas Conference Abroad

How business success led to an overseas Christmas for ServiceMaster AAA.

2022 was a year of success for the owner of ServiceMaster Clean Contract Services AAA Siva Kugathas.

From winning and judging awards – including being crowned a Great British Entrepreneur and cleaning up at ServiceMaster Live – to taking part in multiple initiatives to support the local community, there’s been no shortage of activity for Siva and his team.

So, a trip abroad to commemorate the holidays certainly didn’t go amiss!

As part of a Christmas Conference and to celebrate all of the various successes and say thank you for all of their hard work, Siva took his senior leadership team to Antalya in Turkey last month.

The conference

When the team arrived in Turkey, it was time for a traditional dress evening full of celebration and anticipation for the conference, which Siva says created great excitement with guests at the hotel.

The next day, Siva shared 2022 results and unveiled plans & strategies for 2023.

This also involved a session on retaining and growing customers, followed by an evening Awards session, meal and drinks to celebrate and thank those who went above and beyond for ServiceMaster AAA in 2022.

The trip was tied off the next day with a full day to explore Antalya and a final evening meal, after which the team danced the night away before their flight home the next day.

The impact

Now back from Turkey, Siva says that he wanted to take his team overseas as an opportunity to bring everyone together.

With a vast territory covering many different areas in the country and staff based in separate offices nationwide, Siva says his goal with the conference was partly to bring the team together and get them working as a unit.

He says it was great to see his staff in a different environment, which enabled him to see how he can support them in a work setting and reward them for their hard work this year.

He adds that the trip was great fun and that it was lovely that everyone got to share an experience, socialise and get together, which, with such a vast team, doesn’t happen very often!

Could you benefit from a professional cleaning service?

No matter your business, proper cleaning is a top priority but it’s not always easy.

ServiceMaster AAA provides bespoke and expert cleaning services in many areas of the UK and guarantees to go above and beyond your expectations.

Backed by an industry leader with over 60 years of experience, they benefit from the latest expertise, technology and products, exclusive to ServiceMaster: the surefire way to keep your premises looking their best.

If you’re in…

  • Guildford
  • Bracknell
  • Heathrow
  • Slough
  • Woking
  • Luton
  • Watford
  • Canterbury
  • Dover
  • Colchester
  • Ipswich
  • York
  • Doncaster
  • Lincolnshire

Or any surrounding areas, contact Siva and his teams on 0800 047 1747 to request a quote on their expert services today.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how your local experts can help.

, , , , ,

South East business owner, Siva Kugathas, crowned Great British Entrepreneur

Guildford entrepreneur named Service Industries Entrepreneur of the Year 2022

Guildford-based Siva Kugathas has been recognised as one of this year’s most exceptional business leaders at the Great British Entrepreneur Awards 2022 Grand Final.

Siva, the founder of ServiceMaster AAA, was named Service Industries Entrepreneur of the Year at this year’s prestigious ceremony.

About ServiceMaster AAA

Covering fourteen towns across South East England, Yorkshire and the East Midlands, ServiceMaster AAA has spent almost 6 years under Siva’s management delivering high-quality cleaning services for commercial properties.

ServiceMaster AAA provides a range of commercial clients with contract cleaning as part of the nationwide ServiceMaster Clean franchise, from offices and schools to GP surgeries and car showrooms.

The Great British Entrepreneur Awards

The programme, in partnership with Starling Bank, has recognised the UK’s most inspiring entrepreneurial success stories for a decade and developed a community-oriented network of alumni which grows year after year.

The ceremony was held at Grosvenor House in London and saw 1,400 entrepreneurs and colleagues join together to celebrate a collective £2 billion generated in turnover and over 17,000 jobs.

Siva’s Award

Siva is among 12 entrepreneurs from across the South East who went home with prizes in categories from Health & Beauty and Sustainability to Family Business and the overall Great British Entrepreneur of the Year Award, which was won by Jordan Brompton of myenergi Ltd.

Rajeeb Dey MBE, a member of the judging panel, said:

“Siva has brought a level of innovation and customer-centricity to the cleaning industry which is admirable. His own story of coming to the UK as a refugee and harnessing his entrepreneurial spirit is inspiring and I commend him for his success in scaling ServiceMaster whilst ensuring his employees and client satisfaction scores remain high.”

Though Siva was awarded, he says that is the strength of his team that helps him to be the best in business.

He said of his award, “I am delighted to win this prestigious award. I’d like to dedicate this award to my team for their hard work, which has played a huge part in the growth of the business.”

Siva and some of the team receiving his award

The 2022 Awards

Over the ten years, there have been a number of big names to receive accolades, including Alan and Juliet Barratt of Grenade, Shaun Pulfrey of Tangle Teezer and Diary of a CEO host Steven Bartlett. Many previous winners have gone on to sit on the expert judging panel for the 2022 programme.

The tenth-anniversary awards also included a brand new category – the John Caudwell Blaze Your Own Trail Award recognises organisations and individuals providing non-traditional routes into employment through apprenticeships, on-job training and work experience placements. The award was added as part of a new partnership between the programme and the Phones4U founder’s charity Caudwell Children.

Great British Entrepreneur Awards founder Francesca James said that the awards’ tenth anniversary was the biggest and best yet:

“Celebrating Britain’s ambitious, driven and inspirational entrepreneurs for a decade has been an honour, and we’ve learnt so much from hearing all of their unique stories and perspectives.

“The extraordinary circumstances of the last few years have tested the resilience of our business communities, and the challenges were enough to give many entrepreneurs an excuse to give up. Instead, our award winners did the opposite and, through ingenuity, innovation and the ability to adapt, they thrived.

“These challenges certainly haven’t gone away, and the next few years will present new obstacles to overcome – but one only needed to look around the room at our tenth anniversary to see some of the truly special founders and doers, to gain confidence that this snapshot of the economy can go on and adapt again.

“We’d like to congratulate all of our 2022 winners for all of their hard work and achievements – we look forward to following your lead into 2023 and beyond!”

Anne Boden MBE, Founder of Starling Bank, headline partner of the Awards, said:

“Entrepreneurs up and down the country across so many different industries have shown just how innovative and resilient they have been in these uncertain times. The awards are a celebration of their success – congratulations to all winners.”

Find out more

To find out more about the awards and to see the full list of winners, visit greatbritishentrepreneurawards.com.

If you are in Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, or Lincolnshire, get in touch with Siva and his team today.

Call 0800 047 1747 for a free, no-obligation quotation today and see how ServiceMaster AAA can help you.

Or find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.