Tag Archive for: success

How business success led to an overseas Christmas for ServiceMaster AAA.

2022 was a year of success for the owner of ServiceMaster Clean Contract Services AAA Siva Kugathas.

From winning and judging awards – including being crowned a Great British Entrepreneur and cleaning up at ServiceMaster Live – to taking part in multiple initiatives to support the local community, there’s been no shortage of activity for Siva and his team.

So, a trip abroad to commemorate the holidays certainly didn’t go amiss!

As part of a Christmas Conference and to celebrate all of the various successes and say thank you for all of their hard work, Siva took his senior leadership team to Antalya in Turkey last month.

The conference

When the team arrived in Turkey, it was time for a traditional dress evening full of celebration and anticipation for the conference, which Siva says created great excitement with guests at the hotel.

The next day, Siva shared 2022 results and unveiled plans & strategies for 2023.

This also involved a session on retaining and growing customers, followed by an evening Awards session, meal and drinks to celebrate and thank those who went above and beyond for ServiceMaster AAA in 2022.

The trip was tied off the next day with a full day to explore Antalya and a final evening meal, after which the team danced the night away before their flight home the next day.

The impact

Now back from Turkey, Siva says that he wanted to take his team overseas as an opportunity to bring everyone together.

With a vast territory covering many different areas in the country and staff based in separate offices nationwide, Siva says his goal with the conference was partly to bring the team together and get them working as a unit.

He says it was great to see his staff in a different environment, which enabled him to see how he can support them in a work setting and reward them for their hard work this year.

He adds that the trip was great fun and that it was lovely that everyone got to share an experience, socialise and get together, which, with such a vast team, doesn’t happen very often!

Could you benefit from a professional cleaning service?

No matter your business, proper cleaning is a top priority but it’s not always easy.

ServiceMaster AAA provides bespoke and expert cleaning services in many areas of the UK and guarantees to go above and beyond your expectations.

Backed by an industry leader with over 60 years of experience, they benefit from the latest expertise, technology and products, exclusive to ServiceMaster: the surefire way to keep your premises looking their best.

If you’re in…

  • Guildford
  • Bracknell
  • Heathrow
  • Slough
  • Woking
  • Luton
  • Watford
  • Canterbury
  • Dover
  • Colchester
  • Ipswich
  • York
  • Doncaster
  • Lincolnshire

Or any surrounding areas, contact Siva and his teams on 0800 047 1747 to request a quote on their expert services today.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business to see how your local experts can help.

“With the acquisition in February of ServiceMaster North and South of Tyne, we needed to upgrade our office and storage facilities. Fortunately another unit in our building became available and we got in there first. ‘Office A’ is currently housing our extensive range of buffing machines and scrubber dryers as well as the full range of consumables we offer. But, with an eye on further expansion it might not be long before our growing Admin team will need it.”

 

If you are not totally happy with your current commercial cleaning provider, get in touch with Chris and his team today to see how they can help you keep your building clean.

In light of what is going on in the world, it is great to have some positive news to share. Chris Blewitt has owned and managed ServiceMaster Clean Contract Services Durham & Teesside for nearly three years and has grown a reputation among his clients for providing a highly professional cleaning service which has been particularly valued over the COVID-19 pandemic.

Having been brought up in a family-owned and operated Dry Cleaning and Laundry business in the North East, which traded for over 30 years, he then gained over 25 years in operational roles for successful blue-chip organisations – managing large teams of people. Chris made the decision to invest in ServiceMaster Clean Contract Services Durham & Teesside three years ago and has not looked back.

Having grown this business successfully to date, Chris knew there was an opportunity to put his skills and experience to good use on a larger scale and expand further.

Chris chose to invest in another local cleaning company to share his knowledge & expertise and has purchased ServiceMaster Clean Contract Services North of Tyne and South of Tyne from the previous owners.

Chris aims to improve on the solid foundation created by the previous owners and put in place more robust procedures to exceed the existing client’s expectations and be able to provide essential regular commercial cleaning services to even more businesses in the North East.

Chris plans on growing the business significantly and is looking forward to building and developing his workforce of 120 staff, creating more local jobs. Cleaning has become more important than ever and as the business grows, not only will there be a need for more cleaning operatives, but also supervisors and office staff to ensure exceptional customer service is maintained.

“Chris has been an exemplary ServiceMaster Clean Contract Services Business Owner and has an exceptional commitment to providing excellent service to his clients, we’re excited to see how Chris grows and develops the new business he has invested in and help him become one of the leading ServiceMaster Clean Contract Services businesses within the network”, added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

This year ServiceMaster Clean Contract Services Newbury have supported Swings and Smiles based in Thatcham. Swings and Smiles support children and young people with special needs and their families, with the emphasis on happiness, fun and inclusion.

We collected chocolate boxes for the children and their families.  We also made a donation on the ‘Big Matched Day’ to help with their fund-raising.

Adherence to good practices and teamwork played a central role in dealing with challenging economic times in 2018, Managing Director Nick Dee Shapland said at ServiceMaster’s Mid Year Company Review. He confirmed ServiceMaster ended the financial year in a strong position, with the company well positioned to look forward to the business future with optimism and thanked the staff for their leadership and hard work. For the first time, the mid year review was delivered at both ServiceMaster’s offices in Newbury and again in Gloucester due to continued expansion in the social housing market.

The mid-year review included information on:

  • Sales growth in the three departments – Commercial, Communal and Residential.
  • The importance of budgeting to deliver a programme of growth and investment in people, vehicles and technology.
  • The need to maintain high levels of customer satisfaction and investment in staff through training and auditing.
  • Legislative updates and the gender pay gap.

One of the much anticipated meeting highlights was the presentation of the annual Avril Bannister Award. The Avril Bannister Award is given to someone who displays dependability, a consistent quality of work, good communication skills, leadership, a high standard of appearance and is committed to the pursuit of excellence. We are delighted to announce this year’s winner is John Millington, Communal Field Supervisor. Amanda Cook, Commercial Field Supervisor, is the very worthy runner up.

Really busy week last week. Despite the bank holiday, we started 4 new contracts and won 2 more!  The attached picture shows all the new equipment and products ready to be delivered to the sites.
The word is spreading, if you want a truly professional cleaning service, that has old-fashioned values at it’s core, get in touch with ServiceMaster Clean Durham & Teesside.

As you may remember form last month, ServiceMaster Clean Durham & Teesside got into the World Cup spirit and hosted a sweepstake event and activities to involve staff, suppliers and customers.

As well as wanting to have some fun we were also raising money for a local adult disability football team ‘Beamish Dynamos’. Whilst England didn’t achieve all of their goals,  ServiceMaster Clean did,  as we raised  £220 to put towards this very worthy cause.

Pictured is Tom Coltman of Beamish Dynamos FC (left) receiving the cheque from Chris Blewitt the owner of ServiceMaster Clean Durham & Teesside.

Thanks to all who supported this event.

This morning we attended the Derwentside Business Network’s monthly event at Beamish Hall. The theme this month was how best to exhibit your business in a shoebox and the judges picked our shoebox as one of the 3 winners. They said, ‘’As is the case with all good marketing, you have to get noticed and we were in no doubt as to what this business did. ‘’

We received a nice bottle of bubbly from the judges for our efforts. Like everything we do, we went ‘above and beyond’ – well certainly above the rest of the shoeboxes, with our elevated effort !