Tag Archive for: contract cleaning

ServiceMaster Clean Contract Services Mid-Anglia is recognising the long service of an employee.

The cleaning industry is infamous for notably high staff turnover rates.

So, when members of staff work in a business for a long time, not only is it notable, but it’s also a sign of an exceptional operation.

One such business is ServiceMaster Clean Contract Services Mid-Anglia, which, on top of leading the way in terms of its environmental initiatives, has celebrated the 20th work anniversary of one of its Cleaning Operatives, Sue Toll.

Not only that, but today Sue celebrated working with the same client with whom she began working two decades ago!

This demonstrates the strength of the client relationships cultivated at ServiceMaster Clean Contract Services.

To celebrate, the team presented her with a certificate and trophy and an extra weeks holiday a year to reward her long service.

We work closely with our cleaners and customers to create a bespoke and personal service that is exceptional and performed with heart.

To celebrate Sue’s achievement, she was awarded a certificate and glass plaque – which can be seen above being handed to Sue by Operations Manager: Tim Stevens.


See the value of a cleaner that cares

Sue’s work and commitment epitomise our ServiceMaster commitment to going above and beyond the call of duty.

We know that the value of a good service goes beyond just cost, which is why we pride ourselves on building long-lasting and trusted relationships with our clients.

This helps us to know, meet, and exceed your expectations and deliver the service you deserve every time.

To start working with a cleaner who puts care into everything they do, contact Malcolm and his team today by calling 0800 085 3541.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

What are some of the conditions affecting mental health in the UK? And how can you look after your mental well-being at work?

Today is Blue Monday, dubbed the most-bleak day in the calendar year.

This is down to a combination of factors, including January’s infamous cold and dark mornings, post-Christmas blues, and the long budget stretch after an early Christmas payday.

Not to mention the pre-existing concerns that loomed over many over the last year.

Now that the holidays have passed, and the joys of Christmas are already a distant memory, these factors compound and give us the ‘worst day in the calendar year’.


What is Blue Monday?

Blue Monday might seem like a new phenomenon.

Maybe this is the first you’ve heard of it.

But this is not the case.

A psychologist named Cliff Arnall coined the concept of Blue Monday almost 20 years ago.

In 2004, Arnall was asked by the holiday firm Sky Travel to make a scientific name for the January blues.

Due to the factors we already discussed, Blue Monday is said to always occur on the third Monday of January. Unfortunately, this means that this year, it is today.


What does Blue Monday mean for your mental health?

Whilst Blue Monday has become a popular term, mental health and suicide prevention charity Samaritans have questioned its significance in recent years.

It is more important, they say, to focus on the facts and the proven conditions that affect people at this time of year (and beyond), like Season Affective Disorder and Anxiety.


Seasonal Affective Disorder

Seasonal Affective Disorder (or its appropriate acronym, SAD) is common and is estimated to affect around two million people in the UK.

Sometimes referred to as ‘winter depression’, SAD is a form of depression whose symptoms become more acute during winter months.

These symptoms include:

  • A persistent low mood
  • A loss of pleasure or interest in everyday activities
  • Irritability
  • Feelings of despair, guilt and worthlessness
  • Feeling lethargic during the day, sleeping for longer than usual, and finding it hard to get up in the morning
  • Craving carbohydrates and gaining weight
  • Difficulty concentrating

~ via The NHS

Though the exact causes of SAD are unknown, the main line of thinking is that it is a result of the lack of exposure to sunlight during winter months, causing lower production of melatonin and serotonin in the body and depression-like symptoms.

How to treat SAD:

As a result of these causes, there are some ways you can combat SAD this winter.

To improve your mood, exercising regularly and getting as much natural sunlight as possible will help treat SAD. Talking therapies, cognitive behavioural therapy (CBT), and light exposure therapy are also recommended by the NHS as treatments for SAD.

As with a lot of mental health issues, getting help is vital.

The NHS takes SAD seriously and recommends seeing a GP if you think you are experiencing symptoms and struggling to cope.

For more information on how the NHS diagnoses and treats SAD, visit their website.


Generalised Anxiety Disorder

You may be struggling this Blue Monday due to the anxieties of living in the modern age.

In 2023, there is a lot to be anxious about – and you won’t be alone if you are struggling.

There are three main types of anxiety: generalised anxiety disorder, social anxiety, and health anxiety.

According to Mental Health UK, in the UK, over 8 million people are experiencing an anxiety disorder at any one time.

It is natural for us to feel anxious in our day-to-day lives, but when this goes beyond everyday worries and fears and becomes constant – it is classified as an anxiety disorder.

With Generalised Anxiety Disorder (GAD), patients suffer from a long-term condition that causes them to feel anxious about multiple different situations rather than a single event.

The anxiety is often constant, and they regularly oscillate between feeling anxious about one thing to another.

Symptoms of GAD include:

  • Feeling restless or worried
  • Having trouble concentrating or sleeping
  • Dizziness or heart palpitations

~ via the NHS

Symptoms vary from person to person and can be physical and mental.

Although we do not know the direct cause of GAD, it is likely down to a combination of factors like personal history, traumatic experiences/substance abuse, genetic inheritance and long-term health conditions.

Treatments for GAD:

Similar to SAD, GAD can be treated through a combination of self-health methods and external support. Exercising regularly, quitting smoking, and going on a self-help course are all NHS-recommended.

The NHS also recommends talking therapies and certain medications, known as SSRIs.

If anxiety is going beyond everyday worries and affecting your daily life, see a GP for support and help.


How to manage your mental health in the workplace

Your mental health impacts all aspects of your life.

And if work is where you spend most of your weekdays, whether at home or in the office, knowing how to take care of your mental health at work is of the utmost importance.

Thankfully, there are handy resources to help staff at all levels work together to better overall mental health in your workplace.

From Headspace for work to online guides and training schemes, you can do a lot for your team and their mental health simply by seriously engaging with the topic and making it less of a taboo subject.

This year, Samaritans have also launched Brew Monday to combat the January blues around Blue Monday.

This initiative encourages breaking taboos around mental health and talking about mental health candidly with one another. Learn more about Brew Monday on the Samaritans website.


Is your dirty workplace making you blue?

If your workspace needs a professional and regular cleaning from the experts, think blue differently by thinking of ServiceMaster Clean Contract Services.

By contacting your nearest ServiceMaster Clean Contract Services business, you benefit from over 60 years of professional and bespoke cleaning expertise from your local experts in high-quality cleaning.

No matter your organisation, we deliver, going above and beyond to ensure the highest standard of cleaning every single time.

To find out more or receive a free, no-obligation quotation on our services, call 0845 201 1184 today.

The value of using a professional cleaning service in a healthcare setting. 

Cleanliness is essential for every healthcare setting.

After all, they are tasked with protecting the health of millions of people every day.

Part of maintaining patient well-being is protecting them from bacteria that may be present in a medical treatment facility.

Therefore, regular cleaning is vital to most businesses.

However, it is essential for any healthcare setting, whether a small medical centre or a large hospital.

Working with professional janitorial providers, especially one focused on meeting environmental cleaning standards, can benefit employees and patients alike.

Our patient-centred healthcare cleaning programs are designed to help your business achieve three critical goals.


1. Meeting environmental cleaning standards

The National Patient Safety Agency (NPSA) and Care Quality Commission mandate that healthcare settings in the UK follow specific healthcare cleaning standards.

Healthcare businesses that fail to comply may be subject to fines and even closure.

Facilities not prioritising compliance may become liable should patients or employees suffer serious health issues because of an unclean setting.

Before hiring a commercial cleaner for your facility, ensure its procedures are based on regulatory requirements to provide adequate, patient-centred cleaning to help you pass your next CQC audit.


2. Maintaining a professional appearance

A messy and unsanitary healthcare business is unlikely to be profitable.

Patients will not want to return to medical settings that are not professionally maintained.

As such, healthcare businesses should keep the medical side of their offices disinfected and thoroughly clean the public areas.

Mess like:

  • Dirty seat cushions in the waiting room
  • Filled waste cans
  • Visible dirt or grime on floors and furnishings

Suggests that the facility does not take the responsibility of maintaining a safe, healthy environment seriously.

To maintain a professional medical setting, routine cleaning is essential.

Whether a busy outpatient facility or a small practice, professional environmental cleaning services ensure your patients’ expectations are always met or exceeded.


3. Keeping staff and employees safe

Healthcare facilities depend on skilled employees with extensive training and qualifications.

The high cost of malpractice claims means these professionals are unlikely to use a healthcare business that doesn’t meet environmental cleaning standards.

Strict cleaning standards can also help improve the work environment and increase worker productivity and satisfaction.

Healthcare workers come into contact with countless germs.

That’s where professional healthcare cleaning services help protect staff and patients from infections.

When choosing a cleaning service, select a provider committed to meeting the standards and expectations for healthcare environments.


Need a new cleaner?

With over 60+ years of experience as a world leader in healthcare cleaning, ServiceMaster Clean routinely update our practices to follow relevant laws and standards recommended by industry regulators.

To see how we could help you keep your staff and patients safe, find your nearest ServiceMaster Clean Contract Services business today for a free quote and learn more about our services.

ServiceMaster Clean AAA is a finalist in accredited global awards for customer service, employee experience and business transformation.

Hot on the heels of their double award win at the BFA HSBC British Franchise Awards, ServiceMaster Clean AAA have achieved finalist status in the prestigious Customer Centricity World Series.

The awards are run by Arcet Global, a hybrid consultancy that helps organisations adopt global best practices, influencing change through communication services and worldwide partnerships to evolve business practices to enable sustainable success.

The awards recognise the world’s leading customer-centric organisations for transforming customer and employee experience.


Awards Categories

ServiceMaster Clean AAA have been carefully chosen by the awards judges as finalists in three categories:

  1. Customer-Centric Culture
  2. Business Change or Transformation
  3. Employee Experience Strategy

ServiceMaster Clean AAA’s Initiatives

Since launching in 2017, ServiceMaster Clean AAA has constantly innovated its support for its staff and clients, transforming from a single-territory franchise in Guildford to a 14-territory empire covering much of the UK.

Through key initiatives, the business has evolved significantly through a focus on customer experience and supported the personal and professional development of employees, which helped grow to a staff of over 900.

Business owner Siva Kugathas says he is delighted to have his innovation through his commitment to the people in his business and the people it serves recognised by the awards.

“I’m thrilled to be named a finalist in the Customer Centricity World Series for Customer-Centric Culture, Business Change or Transformation and Employee Experience Strategy,” he says.

“My goal has always been to provide my customers with an exceptional cleaning service, going above and beyond to exceed what they expect from our employees. In doing so, I have endeavoured to create an environment where my staff can grow and thrive. Without them, we wouldn’t be able to do what we do. So, thank you to my team – this is for you!”

The results of the awards will be announced at a black-tie event in Dubai in May 2024.


Want an award-winning cleaning service?

If you are in Guildford, Bracknell, Heathrow, Slough, Woking, Luton, Watford, Canterbury, Dover, Colchester, Ipswich, York, Doncaster, or Lincolnshire and would like to benefit from a cleaning service from a multi-award-winning business, call Siva and his team today on 0800 047 1747.

Or, nationwide, find your nearest ServiceMaster Clean Contract Services business to learn more about our services in your area.

ServiceMaster Clean Contract Services Mid-Anglia is recognising the long service of an employee.

 The cleaning industry is infamous for notably high staff turnover rates. So, when members of staff work in a business for a long time, not only is it notable, but it’s also a sign of an exceptional operation.

One such business is ServiceMaster Clean Contract Services Mid-Anglia, which, on top of leading the way in terms of its environmental initiatives, has today celebrated the 19th work anniversary of one of its Cleaning Operatives, Sue Toll.

Not only that, but today Sue celebrated working with the same client with whom she began working almost two decades ago!

This demonstrates the strength of the client relationships cultivated at ServiceMaster Clean Contract Services.

We work closely with our cleaners and customers to create a bespoke and personal service that is exceptional and performed with heart.

To celebrate Sue’s achievement, she was awarded a certificate and glass plaque – which can be seen above being handed to Sue by Operations Manager: Tim Stevens.

See the value of a cleaner that cares

Sue’s work and commitment epitomise our ServiceMaster commitment to going above and beyond the call of duty.

We know that the value of a good service goes beyond just cost, which is why we pride ourselves on building long-lasting and trusted relationships with our clients.

This helps us to know, meet, and exceed your expectations and deliver the service you deserve every time.

To start working with a cleaner who puts care into everything they do, contact Malcolm and his team today by calling 0800 085 3541.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

This Mental Health Awareness Week, we’re discussing how to manage anxiety in the workplace. 

This week, people and businesses worldwide are marking Mental Health Awareness Week.

But what is it? How do you get involved? Why is it focusing on anxiety? And how can you include your workplace?

What is Mental Health Awareness Week?

Mental Health Awareness Week is an initiative from the Mental Health Foundation, which was formed in 1949 and has since become the UK’s leading mental health charity.

Their mission statement envisions…

“A world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.”

“We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk.”

Mental Health Awareness Week has been a long-running initiative of the Mental Health Foundation, focusing on a varying theme annually to highlight different aspects of mental health each year.

The first Mental Health Awareness Week was observed in 2001 and centred on the theme of ‘Friendship and Mental Health’.

It has since focused on issues like loneliness, stress, mindfulness, ‘nature and the environment’, ‘women and mental health’, and kindness – to name a few.

This year the theme is anxiety.

Anxiety in the modern world

In 2023, there is a lot to be anxious about – and you wouldn’t be alone if you are struggling.

According to Mental Health UK, in the UK, over 8 million people are experiencing an anxiety disorder at any one time.

There are three main types of anxiety; generalised anxiety disorder (GAD), social anxiety, and health anxiety.

Lots of things can lead to feelings of anxiety, be they personal or professional.

The problem arises when these become too much to manage.

The Mental Health Foundation hopes that:

“Focusing on anxiety for this year’s Mental Health Awareness Week will increase people’s awareness and understanding of anxiety by providing information on the things that can help prevent it from becoming a problem.”

“We will keep up the pressure to demand change – making sure that improving mental health is a key priority for the government and society as a whole.”

Managing anxiety in the workplace

Whether you’re working at home or in the office, knowing how to take care of your mental health at work is of the utmost importance.

Thankfully, there are lots of handy resources to help staff at all levels work together to better overall mental health in your workplace.

From Headspace for work to online guides and training schemes, you can do a lot for your team and their mental health simply by seriously engaging with the topic and making it less of a taboo subject.

The Mental Health Foundation also advise steps for coping with anxiety – many of which can be applied during work hours.

These include:

  1.  Focus on your breathing: To help you ground yourself and control anxious thoughts. Using the 4-7-8 breathing technique has been proven to be effective here. This means breathing in through your nose for 4 counts, then holding it for seven and exhaling through your mouth for eight counts.
  2. Exercise: Gentle exercises like yoga, walking, jogging or swimming can greatly quell anxiety. Try and find ways throughout the work day to keep moving – even a little.
  3. Keep a diary: To get a better understanding of your anxieties and stop them from taking over your mind by putting them down on paper.
  4. Challenge your thoughts: To avoid rumination worsening your anxiety, try to combat your anxious thoughts by challenging them. Think, is what you’re worried about likely to happen? Has this or a similar situation worked out amicably before
  5. Spend time in nature: Being out in nature can provide a huge boost to your mental health. Does your workplace have an outdoor space where you can eat your lunch or take breaks? Try spending some time outdoors to alleviate anxiety at work.
  6. Connect with people around you: Talk to your coworkers, managers or someone else in your life about worries in your life. Sharing your anxieties can help you feel less isolated and overwhelmed.
  7. Stay healthy: Getting enough sleep and maintaining a balanced diet can help with anxiety regulate your blood sugar and gives you the energy you need to live well.
  8. Maintain a clean environment: A dirty workspace can greatly impact both your productivity and mental health. Try and keep your desk and workspaces cluttered and hygienic to aid anxiety and stress.

Dirty workplace making you anxious?

If your workspace needs a professional and regular cleaning from the experts, think ServiceMaster Clean Contract Services.

By getting in touch with your nearest ServiceMaster Clean Contract Services business, you benefit from over 60 years of professional and bespoke cleaning expertise from your local experts in high-quality cleaning.

No matter your organisation, we deliver, going above and beyond to ensure the highest standard of cleaning every single time.

To find out more or receive a free, no-obligation quotation on our services, call 0845 201 1184 today.

And for resources and ways to get involved with this year’s Mental Health Awareness week, discover ways to take part today.

Looking for ways to commemorate the coronation as a business? 

The Big Help Out is a coming together of thousands of organisations nationwide, uniting to support local communities.

What is the Big Help Out?

Organised in conjunction with celebrations for the upcoming coronation of King Charles III, starting on Monday 8th May, The Big Help Out is a voluntary initiative supported by some of the UK’s largest volunteer organisations, like the National Trust, Scouts and the RSPCA, to raise awareness of volunteering throughout the UK.

Activities throughout the day will provide opportunities for people to experience volunteering and make a difference in their communities.

How do I take part?

There are many ways to get involved in The Big Help Out.

If you are interested, you can participate as:

  1. An individual
  2. An organisation
  3. A business

To register as any of these participants, access the official app.

What can I do?

As Big Help Organisers state:

“There will be opportunities for everyone to join in. No matter what you are good at, there’ll be something to suit helping hands of all shapes and sizes! From checking in on someone who’d like a bit of company or volunteering for a charity. The more of us who join in, the bigger help we will be.”

Activities can include events benefitting:

There’s plenty to do, so get involved however you can.

We’ll see you there!

Give your premises a royal treatment

Whatever your business or operation, a proper cleaning programme is vital.

At ServiceMaster Clean Contract Services, we have over 60 years of experience delivering high-quality, bespoke and professional cleaning services across varied sectors.

Whether you’re an office, retail, medical, housing or warehouse facility, trust your local experts and get a cleaning programme tailor-made to suit you today.

Get a clean fit for a king by finding your nearest ServiceMaster Clean Contract Services business or calling 0845 201 1184 today.

How regular cleaning services boost your employee productivity.

Everybody knows that employee productivity is crucial to a company’s success.

Hard work, motivation, and focus all play a part in creating dynamic, productive workers.

Without it, workers can be more prone to sickness, sloth and complacency.

Therefore, the results that you want, and the culture of your company, suffer.

Good workplace productivity starts with a clean, tidy space.

At ServiceMaster Clean Contract Services, we have over 60 years of experience providing quality, professional contract cleaning services to a diverse clientele across numerous sectors.

With that experience comes the right know-how, people and technology to constantly go above and beyond to deliver an exceptional standard of cleaning every time.

But how does using our cleaning services help with employee productivity?

This blog post explores five ways professional contract cleaning services help boost worker productivity.

  1. Employees Will Use Fewer Sick Days

Regularly scheduled office cleanings are what is known as a type of nonpharmaceutical intervention (NPI).

Introduced under government guidelines at the height of the COVID-19 pandemic, NPIs help to eliminate viruses like the flu from frequently touched items in high-traffic areas, like a facility or workplaces.

This helps decrease the risk of spreading viruses among employees.

If the office stays clean, your staff can stay on track without needing time off for avoidable illnesses.

Professional cleaning services include proven processes to ensure that all areas at high risk for contamination get cleaned regularly.

That way, your staff can stay focused, on task and present for every scheduled shift.

  1. Employees Will Be Less Distracted

Time is money.

You hire your employees to do their work, not to spend valuable time tidying around the office.

However, a cluttered workspace creates a cluttered mind.

With rubbish bins overflowing, dust everywhere and dirty or disorganised desks, it can be hard to concentrate on getting the job done.

Their minds may wander, or they’ll take time to clean up the mess themselves instead of completing their daily tasks.

Luckily, regular cleaning services ensure a consistently clean work environment so your staff can focus and perform their jobs to the best of their ability.

  1. Employees Feel Happier

In addition to creating a healthier office, a clean work environment makes for a happier office.

With dust-free desks and clean scents, your employees may feel excited about coming to work.

As opposed to showing up to a filthy, smelly, cluttered mess.

When you start using professional cleaning services to keep your work environment clean, check in with your employees to determine if their moods and perception of work have improved.

  1. Employees Spend More Time Working

According to the Cleaning Management Institute, when a building is cleaned for health standards rather than just making it look good, occupants get more work done and generally do a better job.

Outsourcing your cleaning services helps ensure that your building is cleaned appropriately to minimise the spread of illness and infections.

Professional cleaning services also give your employees more time to undertake their work, rather than cleaning or sanitising their desks and shared spaces.

  1. You Save Money

While professional cleaning services can help keep your facility healthy, clean and organised, they also help your company save money.

Outsourcing cleaning services can help you streamline your expenses since you pay on a by-needs basis.

You also won’t have to worry about having extra employees on your payroll.

Are you ready to increase productivity in your workplace? We’d love to help.

A custom cleaning programme from ServiceMaster Clean

Your local experts at ServiceMaster Clean Contract Services can save your business time and money and improve productivity.

People are at the heart of what we do.

And so are the relationships that we nurture with our clients.

We know cleaning requirements are as unique as the businesses that need them.

We’ll work closely with you to create a customised cleaning programme that meets your business’s needs and schedule.

For a free, no-obligation quote or to learn more about how your local experts can help you, find your nearest ServiceMaster Clean Contract Services business or call 0845 201 1184 today.

Malcolm Bennet from ServiceMaster Clean Contract Services Mid Anglia discusses their ongoing sustainability initiatives that are helping make a cleaner UK.

As climate change becomes an ever-present issue in the media and public consciousness, there is a growing focus on collective responsibility.

This can include collectives as large as entire nations as countries prepare to face this looming threat.

But it can also mean businesses.

Although, with the cost-of-living crisis still taking centre stage in the UK, many are focusing on costs above thoughts of sustainability business models.

In fact, according to Forbes, although 90% of businesses think that sustainability is essential, only 60% of companies have a sustainability strategy in place.

This raises the question:

Do businesses have a responsibility to operate sustainably?

The short answer is yes.

Much of our carbon production, as the main culprit in global warming, has to do with our businesses, industry and production habits.

As global economies have improved over recent decades, the demand and production of goods and services have increased, and energy demand has soared, along with our collective carbon footprint.

The increased combustion of fossil fuels to meet this demand has seen annual global greenhouse gas emissions increase by 50% over the past 30 years.

And according to the European Environment Agency, only a small number of industrial facilities are responsible for 50% of air pollution-related damage in Europe.

To do their bit to combat this – businesses like ServiceMaster Clean Contract Services Mid Anglia feel compelled to do their bit by operating their businesses more sustainably.

Malcolm Bennet, ServiceMaster Clean Contract Services Mid Anglia’s Manager Director, says that when looking to improve the company’s environmental standing, his main thought was a sense of responsibility that compelled him to act.

“Morally, I felt we should be doing something. I thought, if all I do is think about it, I’ll never do anything,” he says.

So, in October 2022, Malcolm and his team began implementing sustainable and environmentally friendly initiatives across the business.

What initiatives are in place?

Vehicles and electricity

While still relatively new in the grand scheme of things, the business has managed to operate electric cars and hybrid vans, including a fully electric sales car, and introduce free-to-use charging points for staff at the office.

This goes hand-in-hand with existing habits within the business of fuel efficiency and not making unnecessary journeys.

This alone can have an enormous impact.

For example, according to the Harvard Business Review, by improving fuel efficiency by roughly 87% between 2005 and 2014, Walmart avoided 15,000 metric tons of CO2 emissions and saved nearly $11 million in one year.

Though this is one of the largest companies in the world, this example illustrates the scale that simple fuel efficiency can have on costs and the environment.

Malcolm also implemented LED bulbs in the business office, which are more sustainable and equipped with sensors so that they only turn on when people are in the room, increasing energy efficiency.

Tree planting initiatives

One of the main initiatives that Malcolm and his team have undertaken since October is planting trees for each quarter and new client.

“Once a quarter, we plant 50 trees ourselves and then, for every new customer, donate a tree on their behalf and send them a certificate,” says Malcolm.

Since October, this has led to the planting of around 270, which, within a year, will have absorbed about 13,008 pounds of carbon dioxide – approx. 930 stone!

Personable impact

The impact this has is not just on the environment, as the sustainability practices and certification are a great example of how we go above and beyond for clients.

Malcolm says that the initiatives have been a conversation starter for many customers.

“All of our vehicles have electric/green [indicators] to point out that they’re electric, so when we go to customers, it becomes a bit of a talking point.”

The tree planting, he adds,

“Has been quite… not popular – because I don’t think people buy into the business just for that. But they appreciate it when they do see it.”

Malcolm is right.

While there is more to choosing a business for a job than its sustainability record, research from Wunderman Thompson found that 83% of consumers will always choose a brand with a better sustainability record.

Getting the ball rolling

Malcolm says that he hopes that he feels businesses have a degree of responsibility to set an example.

He says he hopes other businesses will see the benefit and reasons to operate more sustainably and follow suit.

“You’ve got to start doing these things, and the more people that start doing it, it snowballs,” he says.

“Hopefully, we can encourage others to do it and start making a difference themselves.”

“We’ll continue to ensure that our office operations follow a green model and work with our suppliers and supply network to encourage them to do the same.”

The value of a cleaner who cares

The work of Malcolm and his team epitomises the ServiceMaster commitment to caring about our customers and environment and going above and beyond the call of duty.

We know that the value of a good service goes beyond just cost, which is why we pride ourselves on building long-lasting and trusted relationships with our clients.

This helps us to know, meet, and exceed your expectations and deliver the service you deserve every time.

To start working with a cleaner who puts care into everything they do, contact Malcolm and his team today by calling 0800 085 3541.

Or nationwide, find your nearest ServiceMaster Clean Contract Services business today to receive a free, no-obligation quote on our bespoke and professional cleaning services.

Are you feeling the pinch?

With changes to the National Living Wage leading to the highest-ever increase of 9.7%, it’s no doubt that you’ll see an increase in your in-goings and outgoings as a result.

A recap of the changes

The recent increase follows advice issued to the Government by the Low Pay Commission (LPC) last year.

It has been undertaken in response to the cost-of-living crisis and to align with the Government’s goal of two-thirds of median earnings by 2024.

The LPC is also now consulting on National Minimum Wage (NMW) rates for April next year and will recommend any changes in October.

The changes made at the beginning of this month, of course, differ depending on age.

They are:

Are you feeling the pinch of your cleaning service?

These changes will have a widespread impact on businesses but will acutely affect services like cleaning.

At ServiceMaster Clean Contract Services, we have over 60 years as leaders in the competitive and changeable cleaning industry, serving businesses through difficult times.

Here’s how:

We know cleaning is more than skin deep. Businesses are as varied as the people who run them, so we understand that one service does not suit all.

So, we do more than keep up your appearances. We tailor our services to suit your space, teams, customers, and budgets.

Our teams of local and professional experts deliver bespoke quotes and regular meetings with you to understand how you use your space and, subsequently, how you need it to be cleaned and managed.

We then tailor our offer accordingly while upholding regular and ongoing meetings to ensure we go above and beyond the service you expect through the on-hand supervision of our local teams.

At ServiceMaster Clean, our equipment, expertise and brand are trusted nationwide. This includes products and equipment that are unavailable anywhere else!

Our services benefit from this while maintaining a local and personalised approach guaranteed to suit you.

Can your current cleaning contractor say that?

With cleaning services costing more, you want to know that you are getting the best value for your money.

With ServiceMaster Clean, you do.

Switch to a better-value cleaning supplier by finding your nearest ServiceMaster Clean business today.

Best practices to keep your operating room safe and sterile.

At any medical facility, patient safety is a top priority. So, operating rooms must be kept sterile to keep them safe throughout any procedure. While you’re undoubtedly aware of the importance of cleaning the operating room before and after every surgery, your cleaning checklist might overlook some areas that can harbour dirt, dust and pathogens.

At ServiceMaster Clean, we have over 60 years of experience as a leader in the cleaning industry, so we know the importance of proper and professional healthcare cleaning. We also know how difficult it can be to maintain this environment on top of everything else you have to do in any medical facility, especially amidst the ongoing stream of patients. That’s why we’ve put together this list of five common trouble spots that we’ve observed when cleaning operating rooms, that are important to keep in mind to help reduce the risk of infection.

  1. Behind Equipment and Furnishings

You probably wipe down used equipment and furnishings like tables, carts, and stools after surgery to rid them of germs. However, it’s also important to move these items so that you can clean underneath and behind them too. When cleaning your operating room, make sure you pull furniture and equipment away from the wall so that you can sweep and mop behind these items. Dust and debris also often collect in corners and underneath equipment, where they can harbour infectious agents. Take the time to thoroughly clean behind these items to eliminate build-up that would reduce the sterility of your operating environment.

  1. Floors

Surfaces like the operating table might seem like the most germ-prone spots in your operating room, but the floors aren’t far behind. Bodily fluids and other substances can land on the floor during surgery, requiring a prompt clean-up. There are approved methods and cleaning standards that any healthcare facility in the UK must follow, as set out by The National Patient Safety Agency (NPSA). This includes cleaning bodily fluids or blood from the floor. At ServiceMaster Clean, we are constantly updating our policies, practices and standards in line with these standards. Through regular audits, we also make sure that the right channels stay open between our staff and clients so that the facilities under our care maintain the best standards of cleanliness and hygiene.

  1. Ceilings

It would be easy to assume the ceiling in your operating room is always going to stay untouched and spotless. However, ceilings can still harbour germs, dust and build-up. This accumulated debris can eventually fall, posing a serious health risk during a procedure. To mitigate this risk, you should ensure to regularly clean the ceiling (including lighting fixtures) in your operating room. The best way to do this is to use a microfibre cloth to easily wipe away any dust. You should also take the opportunity to inspect the ceiling area for any spots that require more intensive clean-up and disinfection.

  1. Cabinets

As a standard practice, you probably already wipe down the outside of the cabinets in your operating room. However, be sure not to overlook the interior, where germs can easily lurk until they are introduced into the room. (Think of how many hands reach into those cabinets during a given procedure!) Always wipe down the cabinet shelves, handles and contents to minimise the spread of harmful agents during and after an operation

  1. Biohazard Waste Bins

The biohazard waste bin in your operating room allows you to dispose of biohazard waste safely and properly. But even if your waste has been properly bagged and disposed of, the bin itself can be a hot spot for pathogens. Take the time to properly disinfect all biohazard containers and waste bins to ensure that any medical waste doesn’t spread infectious diseases around your healthcare facility.

As an industry-leading provider of patient-centred healthcare cleaning services, we know that a properly cleaned operating room is a safe operating room. By entrusting your nearest ServiceMaster Clean Contract Services business with the cleaning of your medical facility, you’re given the peace of mind that every room in your facility, operating room included, is being kept at the highest possible standard of clean. And, you get the time back to focus on what matters, your patients!

Give us a call today on 0845 201 1184 for more information on our services and book a free, no-obligation quotation.

You spend your time focusing on the things your business does well.

You spend countless hours developing and testing your products/services, along with building brand awareness.

Have you sat down and taken a moment to think about how your office environment affects your employees?

It is a fact that our surroundings have a direct effect on the way we feel, this is true in everything we do, especially our office environment. If your employees feel more welcome in their workspace, their morale will increase, therefore increasing their workload.

Have a read of the ideas below and take a look around your workspace and answer these simple questions:

  • How many of the following could you change to give your workspace a boost?
  • How can you make your office a healthier, happier and more productive space?

workspace

 

Let in natural light

As human beings we gravitate towards natural light, for a few reasons;

  • It increases Vitamin D, which helps prevent depression, weight gain and other disorders and diseases.
  • Studies have found that employees that work in natural light record higher levels of energy and productivity, compared to those working in artificial light.
  • Natural light has also been shown in studies to lower the risk of near-sightedness in young adults.
  • A bonus one, you can save some electricity by letting in as much natural light as possible!

Of course, in some areas of the UK, this may not be possible, for example, inner-city office spaces that are surrounded by other buildings may not get much natural light at all.

However, there are proven new technologies in lighting systems that are affordable and easy to implement.

Temperature Tantrums

There are always going to be staff in the office that prefers different temperatures, which may cause temperature tantrums.

“Turn it off! It’s too hot!”

“No, I’m freezing! It’s like a freezer in here!”

Back and forth, like this, all day long! It can get very frustrating for the involved parties, and for everyone else in the office.

Our brains can only tolerate a small change in temperature before our bodies kick in to counteract the temperature change, be it to lose or gain warmth. This will cause our mood to change and concentration levels to decrease.

The optimal temperature for the aircon according to most system manufactures is between 24 and 25 degrees Celsius in the summer and between 17 and 19 degrees Celsius in the winter.

Saying this though, a regular supply of fresh air is important for your office as well, and can sometimes be the answer to the temperature fluctuation.

Music can increase productivity

All of us are different and it’s unlikely all the people in the office are going to have the same music taste as you if they do then bonus! Get that country music blaring out those speakers!

The majority of offices will allow music, but only specific genres or songs that have been proven to increase productivity, of which you can find plenty of playlists on Spotify or Apple Music.

Create a chill out area for your staff so they can either get away from the music that is being played in the office or listen to their own music while still doing their work.

Also, make sure your office is efficiently double glazed to block out any unwanted noise from outside.

Colours matter

Different colours affect your mood in different ways, and colour theory has been practised by some of the greatest painters in the world for centuries.

Here is a quick rundown of some positive colours and what mood they associate with:

  • Orange = Creativity
  • Yellow = Intellect & Emotion
  • Red = Energises
  • Blue = Calming
  • Green = Healing

Colour can change the style and mood of your workspace instantly, so sit down and decide what mood you want to portray in your office and paint or decorate accordingly.

Science of Ergonomics

“Ergonomics is the science of designing the workspace, keeping in mind the capabilities and limitations of the worker.” (Google).

An office with good ergonomic design can reduce factors that lead to musculoskeletal injuries and increases performance and productivity.

You can either look into this yourself online and purchase furniture that will benefit your staff, or you can get in contact with an expert. They will come to your workplace, take a look around and recommend what type of furniture would benefit your staff.

Keep it clean

Finally, consider the overall cleanliness of your workspace. Remember, a healthy office is a friendly office.

For more details on our office cleaning solutions, you can find your local ServiceMaster Clean and contact us here.

 

You may be interested in another one of our blog posts A Clean Office Gives a Good First Impression.

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